Elaf Bakkah Hotel

Hotels
8.0
/10
Very Good
538 reviews

What Guests Say About Their Stay

Dwiyani S.

9.4
/ 10
We stayed at the end of 2025 Ramadan and after (5 days), and the hotel is surrounded by many restaurants, minimarts, and gift stores, that makes us enjoying the stays so much. Elaf Bakkah is also close to Haram, about 2 km. We can get to Haram easily by riding the free Saptco bus, in front of the hotel. The bus is ready 24 hours. We had such a great stay there.

Muhammad

10.0
/ 10
Great stay as always. Very convenient in terms of location, buses run 24/7 every 10 mins

Nooshin

10.0
/ 10
it is about the nice lady named Rehab Alsharif at the reception, she was very helpful with good attitude. Thank you to her. The hotel itself I would not recommend it, it was not as advertised, very old and dirty room, the bathroom drainage was blocked.

Ahmed

10.0
/ 10
Excellent experience and nice staff, specially 10/10 to shahad for best hospitality.
In the Area
See Map
Mahbas Al Jin. Al Aziziah, Al Aziziyah, Mecca, Makkah, Saudi Arabia, 21955

Main Facilities

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Restaurant
24-Hour Front Desk
Parking
WiFi
Elevator
Staying at Elaf Bakkah Hotel is a good choice when you are visiting Al Aziziyah. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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Elaf Bakkah Hotel Address: Map & Location

Mahbas Al Jin. Al Aziziah, Al Aziziyah, Mecca, Makkah, Saudi Arabia, 21955
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Lobby Elaf Bakkah Hotel
Lobby 2 Elaf Bakkah Hotel

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Elaf Bakkah Hotel Rates per Night

Planning your trip and wondering about Elaf Bakkah Hotel hotel rates? You're in the right place! Elaf Bakkah Hotel room rates start from - before tax per night, which becomes - after including taxes. But hotel prices can vary depending on the room type, time of year, and day of the week. Expect to pay more during peak seasons or weekends. Looking for the best Elaf Bakkah Hotel hotel rates? Traveloka is your go-to for the latest deals and discounts.

Elaf Bakkah Hotel Location & Address

Finding your way to Elaf Bakkah Hotel is easy! Elaf Bakkah Hotel is located at Mahbas Al Jin. Al Aziziah, Al Aziziyah, Mecca, Makkah, Saudi Arabia, 21955. It's situated in the Al Aziziya area of Mecca, known for its proximity to the Holy Haram and ease of access to religious sites. The hotel is approximately 2 km from the city center.

How to go to Elaf Bakkah Hotel from Airport

Getting to Elaf Bakkah Hotel from King Abdulaziz International Airport (JED) is straightforward. Several options are available for your hotel transfer, ensuring a smooth journey from the airport to your accommodation. Here's how you can get there:

  • Taxi (most direct): Taxis are readily available at the airport. The ride to Elaf Bakkah Hotel takes approximately 1 hour and 30 minutes, depending on traffic.
  • Ride Hailing (convenient): Services like Uber and Careem operate in Jeddah and offer a convenient way to travel. The journey time is similar to a taxi.
  • Airport Shuttle (budget-friendly): Some hotels offer airport shuttle services. Check with Elaf Bakkah Hotel directly to see if they provide this option.

Tips: For the most convenient route, consider booking a ride-hailing service or taxi directly from the airport. This ensures a hassle-free transfer to your hotel.

Elaf Bakkah Hotel Reviews & Summary

Discover what makes Elaf Bakkah Hotel a favorite among travelers! Hotel reviews often highlight the hotel's excellent location, comfortable rooms, and attentive service. Guests frequently praise the hotel's proximity to the Holy Haram, making it an ideal choice for pilgrims. The hotel's standout features include its on-site dining options and convenient amenities.

One guest raved, "The location is perfect, and the staff was incredibly helpful. I highly recommend Elaf Bakkah Hotel for anyone visiting Mecca!"

Elaf Bakkah Hotel Room Types Available

Elaf Bakkah Hotel offers a variety of hotel room type to suit different needs and preferences. Whether you're traveling solo, as a couple, or with family, you'll find a room that fits your requirements. Here's a look at the different hotel bedroom types available:

  • Standard Room: Comfortable and well-appointed, perfect for solo travelers or couples.
  • Deluxe Room: Offers more space and enhanced amenities.
  • Family Suite: Designed to accommodate families, with multiple rooms and ample space.
  • Connecting Rooms: Ideal for larger groups or families who want to stay close together.

Hotel Facilities in Elaf Bakkah Hotel

Elaf Bakkah Hotel provides a range of hotel amenities to ensure a comfortable and convenient stay for all guests. From essential services to leisure facilities, the hotel caters to various needs. Here's a list of the hotel facilities:

  • 24-hour front desk
  • Elevator
  • Air conditioning
  • Free Wi-Fi in all rooms
  • Restaurant

Hotel Buffet or Restaurant/Cafe in Elaf Bakkah Hotel

Enjoy a delightful culinary experience at Elaf Bakkah Hotel! The hotel features a variety of dining options to satisfy your cravings. Whether you're looking for a quick bite or a full meal, you'll find something to enjoy. Here's a look at the hotel buffet and restaurant offerings:

  • Main Restaurant: Offers a diverse menu with international and local cuisine. Buffet options are available for breakfast, lunch, and dinner. Price per person: $30.
  • Coffee Shop: Serves a selection of coffee, tea, and pastries.

Elaf Bakkah Hotel Airport pickups and How to Book

For a seamless arrival, Elaf Bakkah Hotel offers airport pick-up services. This convenient option ensures a stress-free transfer from King Abdulaziz International Airport (JED) to the hotel. To arrange your hotel to airport transfer, follow these steps:

  • Contact the hotel in advance: It's recommended to book your airport pick-up at least 24 hours before your arrival.
  • Provide your flight details: Share your flight number, arrival time, and the number of passengers.
  • Confirm the details: The hotel will confirm your booking and provide instructions for meeting your driver at the airport.

Nearby MRT Station & Bus Stops

While Mecca primarily relies on taxis and buses for public transportation, understanding the nearby options can be helpful. Here's what you should know about nearby bus stops:

  • Bus Stops: Several bus stops are located within walking distance of Elaf Bakkah Hotel. These stops provide access to various routes throughout the city.

Nearby Attractions for Family / Kid Friendly

Make the most of your trip with exciting nearby activities! Here are some nearby places to visit and things to see near Elaf Bakkah Hotel, perfect for families:

  • Masjid al-Haram: The holiest mosque in Islam, a must-visit for all pilgrims. Distance: 2 km. Entry Price: Free.
  • Kaaba: The cube-shaped structure at the center of Masjid al-Haram, the focal point of Muslim prayer. Distance: 2 km. Entry Price: Free.
  • Zamzam Well: Located within Masjid al-Haram, this well provides holy water to pilgrims. Distance: 2 km. Entry Price: Free.
  • Makkah Mall: A large shopping mall with various stores, restaurants, and entertainment options. Distance: 5 km. Entry Price: Free.
  • Jabal Al-Noor (Mount Hira): A mountain where the Prophet Muhammad received his first revelations. Distance: 10 km. Entry Price: Free.

Looking for more things to do nearby? See Traveloka’s best deals on activities and attractions.

Where to eat near Elaf Bakkah Hotel (Mecca)

Explore the local food scene near Elaf Bakkah Hotel! You'll find a variety of dining options to satisfy your cravings. Here are some nearby dining options:

  • Al-Baik: A popular fast-food chain known for its fried chicken.
  • Kudu: Another fast-food chain offering burgers, sandwiches, and more.
  • Hardee's: A well-known fast-food restaurant with a variety of menu items.

Local Street Food:

  • Shawarma: A Middle Eastern dish of meat that is roasted on a vertical spit.
  • Falafel: A deep-fried ball or patty made from ground chickpeas or fava beans.
  • Manakeesh: A Lebanese flatbread topped with various ingredients, such as za'atar, cheese, or meat.
  • Kuboos: A type of flatbread commonly eaten in the Middle East.
  • Dates: A staple in Saudi Arabia, often enjoyed as a snack.

Shopping places near Elaf Bakkah Hotel (Mecca)

Discover the best shopping places near Elaf Bakkah Hotel! Whether you're looking for souvenirs, gifts, or everyday items, you'll find plenty of options. Here are some shopping places in or near Mecca:

  • Makkah Mall: A large shopping mall with a variety of stores, restaurants, and entertainment options.
  • Abraj Al-Bait Mall: Located near the Holy Haram, this mall offers a wide range of shops and dining options.
  • Souk Al-Safa: A traditional market where you can find various goods, including souvenirs, clothing, and religious items.

Other Places to Stay Near Elaf Bakkah Hotel

Looking for alternative accommodations near Elaf Bakkah Hotel? Here are some options to consider:

Luxury/5–6 Star Hotels Nearby:

  • Swissôtel Al Maqam Makkah
  • Fairmont Makkah Clock Royal Tower
  • Raffles Makkah Palace

For 5-star:

Looking for more accommodations? See Traveloka’s last minute hotel deals on luxury hotels.

Four-Star Hotels Nearby:

  • Anjum Hotel Makkah
  • Conrad Makkah
  • Makkah Clock Royal Tower, A Fairmont Hotel

For 4-star:

Looking for more accommodations? See Traveloka’s last minute hotel deals on four-star hotels.

Three-Star Hotels Nearby:

  • Elaf Al Mashaer Hotel
  • Al Kiswah Towers Hotel
  • Dar Al Eiman Grand

For 3-star:

Looking for more accommodations? See Traveloka’s last minute hotel deals on three-star hotels.

Hotel Availability & Booking

Ready to book your stay at Elaf Bakkah Hotel? Check hotel availability and make your reservations with ease. Traveloka offers a seamless booking experience, ensuring you get the best deals and a hassle-free process. Book your room today and look forward to a memorable stay!

All facilities in Elaf Bakkah Hotel

Common Space Elaf Bakkah Hotel
Common Space
Lobby Elaf Bakkah Hotel
Lobby
Exterior Elaf Bakkah Hotel
Exterior
Others Elaf Bakkah Hotel
Others
Restaurant Elaf Bakkah Hotel
Restaurant

Hotel Services

  • Laundry service
  • Express check-in
  • Luggage storage
  • Express check-out
  • 24-hour Receptionist
  • Concierge

Public Facilities

  • Smoke-free area
  • Safety deposit box
  • Coffee shop
  • Coffee/tea in lobby
  • Elevator

Business Facilities

  • Business facilities
  • Conference rooms
  • Computer station

Things to Do

  • Shops
  • TV lounge

General

  • Banquet
  • Parking

Nearby Facilities

  • Hair salon
  • ATM/Banking

Transportation

  • Limited parking

Food and Drinks

  • Breakfast

Connectivity

  • Free WiFi

Accessibilty

  • Accessible path of travel

Accommodation Policy & General Information in Elaf Bakkah Hotel

Important Note

Traveloka is not responsible for providing any additional information required for the issuance of travel documents or visas (including but not limited to the hotel confirmation number (HCN)), other than the travel information stated on the e-voucher and the product information specified in the relevant Hotel’s terms and conditions.

We strongly recommend that you first confirm the applicable visa and/or entry-permit requirements with the relevant embassy or authorized visa provider prior to confirming any booking. Information displayed on the Traveloka Platform for the accommodation products is provided solely for the purpose of facilitating accommodation bookings and does not constitute advice regarding visa, immigration, or other travel document requirements. You are solely responsible for ensuring compliance with all applicable entry and visa regulations for your intended travel purposes. We shall not be liable for any consequences for the inability to utilize any accommodation products or related services arising from your failure to obtain the required visa, entry-permit, or other relevant travel authorization.

Check-in/Check-out Time

Check-in:
From 16:00
Check-out:
Before 12:00

General Check-in Instructions

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards, debit cards, and cash
  • Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
, Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools. A valid permit to perform Hajj must be presented at the airport and check-in at the property from May 1-June 10, 2026.

Pets

Pets Not Allowed
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General Information

Popular Facilities
Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator
Check-In / Check-Out Time
From 16:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Elaf Bakkah Hotel
810
Number of floors in Elaf Bakkah Hotel
15
Another facilities in Elaf Bakkah Hotel
Laundry service, Express check-in, Luggage storage, Express check-out, 24-hour Receptionist

Frequently asked question in Elaf Bakkah Hotel

What are available facilities at Elaf Bakkah Hotel?
There are top facilites at Elaf Bakkah Hotel such as Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator. (some may require extra charges)
What Time is Check In & Check Out at Elaf Bakkah Hotel?
Check-in time at Elaf Bakkah Hotel is staring from From 16:00 while the latest check-out time is at before Before 12:00. If you need a hotel early check-in or late check-out, you can submit a special request during your booking. Important: Special requests for flexible check-in or check-out times are subject to availability and cannot be guaranteed. If having an early check-in or late check-out is important for your travel plans, please review the cancellation policy before confirming your reservation.
Does Elaf Bakkah Hotel provide breakfast?
Yes, Elaf Bakkah Hotel provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is The Star Hotel Classification of Elaf Bakkah Hotel?
Elaf Bakkah Hotel is officially classified as a 3.0-star hotel. This star hotel classification indicates the standard of facilities and services provided to guests.
How many floors does Elaf Bakkah Hotel have?
Elaf Bakkah Hotel has 15 floors.
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More Reviews from Other Guests in Elaf Bakkah Hotel

Overall Ratings & Reviews Elaf Bakkah Hotel

Traveloka (27)
Other sources (511)
8.0
Very Good
From 511 reviews
Cleanliness

7.8

Room Comfort

8.0

Location

7.8

Service and Facilites

7.6

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Elaf Bakkah Hotel

Number of reviews per page
20
40
Top reviews
AMINA
10.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

its nice and clean
Ahmad
icon-Family
Family
6.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

I do not recommend this hotel for anyone coming for Umrah or visiting the Holy Mosque. One of the main reasons I booked this hotel was because it advertised a complimentary shuttle service to the Haram. However, upon check-in, I was told that there is no shuttle service during Ramadan and that I should use public transportation instead (they pointed to the buses outside). These buses had extremely long lines, were overcrowded, and the boarding process felt very disorganized, with people being pushed and treated poorly by the organizers. This was not a comfortable or acceptable option for me. To make things more confusing, one of the check-in staff mentioned that a shuttle comes 15 minutes before prayer time, but when I asked the main hotel entrance staff, he clearly said there is no shuttle service during Ramadan and only public transportation is available. This lack of clear information was frustrating. As a result, I had to rely on taxis, where you have to negotiate prices with drivers who often try to overcharge due to the high demand (50-100 saudi riyals for one way trip) Uber was also a hassle, as many drivers seemed to prefer arranging private cash rides at higher prices rather than using the app. Overall, transportation was a major inconvenience, and I received very little guidance from the hotel on how to manage it. The room itself was in good condition, but the surrounding area is not convenient unless you have your own car.
Read More
SAUD
icon-with Friends
with Friends
8.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

.
Rashidul
icon-Family
Family
8.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Location is good. Close to bus stop which takes you to Haram bus stop. Lots of shops and restaurants nearby for very good price. Rooms were tidy. 2 of the 3 beds had problems but staff replaced them immediately. Honestly, cannot speak highly enough for the staff. They make this place worth booking. They were so attentive and responded to all our requests. Very kind and polite team. Thank you!
Read More
Kashif
icon-with Partner
with Partner
6.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Regrettably, there is no bus shuttle service to Masjid Haram. The room we booked was situated on the side of the main road, which resulted in excessive noise. Furthermore, the carpet in the room was stained, and the washroom was not adequately cleaned. The bath towels were also too small.
Mohammed
2.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Worst hotel
Muhammad
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Great stay as always. Very convenient in terms of location, buses run 24/7 every 10 mins
Adnan
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Very good
Nooshin
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

it is about the nice lady named Rehab Alsharif at the reception, she was very helpful with good attitude. Thank you to her. The hotel itself I would not recommend it, it was not as advertised, very old and dirty room, the bathroom drainage was blocked.
Kazim
icon-with Partner
with Partner
8.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

The washroom drain was clogged all the time.
Mohammad Gias Uddin
icon-Leisure
Leisure
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Nice clean environment. Short shuttle to haramain.
Naseer
icon-with Partner
with Partner
6.0
/10
Reviewed 22 week(s) ago

Hotels.com verified review

Carpets need deep cleaning.
Naseer
8.0
/10
Reviewed 22 week(s) ago

Hotels.com verified review

Carpets are becoming dirty and old. Transportation is also getting tough due to bad planning. Buses runs empty and not stop to carry thousands of passengers.
Rafat
icon-Friends and Family Family
Friends and Family Family
2.0
/10
Reviewed 23 week(s) ago

Hotels.com verified review

Rooms not serviced. Multiple issues
Luai
icon-Friends and Family Family
Friends and Family Family
8.0
/10
Reviewed 25 week(s) ago

Hotels.com verified review

👍
Mohammad
8.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

Bathroom or a bit problem Water does not drain well?
Mohammed Selim
icon-Business and Leisure Family
Business and Leisure Family
2.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

We had Cockroach on our bed and then reception demanded proof and sent up a staff member to check. When he saw it, they changed our room. So was not happy with the hotel room. I couldnt book another hotel because of how busy it was in the area. Was not happy with the stay at this hotel.
Ahmed
icon-Business and Leisure
Business and Leisure
10.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

Excellent experience and nice staff, specially 10/10 to shahad for best hospitality.
Diana
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

What stood out to me about this hotel is that the staff is excellent. They were very helpful, and went out of their way to make sure guests are having a great experience. Overall, the room and beds are clean (and I did a thorough check). The showers show discoloration, but it looks like it’s due to aging, rather than cleanliness. Although we purchased a room with two beds, we were given 3, but I’m not complaining. An extra bed was really nice. The buffet options were decent. We stayed a total of 3 days, and each day had a different food selection. The transportation is the most convenient about this hotel, because it’s right across from the entrance. Although the hotel has its own shuttle bus, I chose to take the free public buses to Makkah that were across from the hotel that ran more frequently. The bus station that deports from Makkah was also easy to access, and ran frequently. I would definitely stay at this hotel again when visiting Makkah.
Read More
Nasreen
8.0
/10
Reviewed 31 week(s) ago

Expedia Group verified review

stay was good.24/7 bus service but house keeping is very bad,i had 3 nights stay cleaned not even once.
Number of reviews per page
20
40

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Exterior 4 Elaf Bakkah Hotel

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

Overall Ratings & Reviews Elaf Bakkah Hotel

Traveloka (27)
Other sources (511)
8.0
Very Good
From 511 reviews
Cleanliness

7.8

Room Comfort

8.0

Location

7.8

Service and Facilites

7.6

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Elaf Bakkah Hotel

Number of reviews per page
20
40
Top reviews
AMINA
10.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

its nice and clean
Ahmad
icon-Family
Family
6.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

I do not recommend this hotel for anyone coming for Umrah or visiting the Holy Mosque. One of the main reasons I booked this hotel was because it advertised a complimentary shuttle service to the Haram. However, upon check-in, I was told that there is no shuttle service during Ramadan and that I should use public transportation instead (they pointed to the buses outside). These buses had extremely long lines, were overcrowded, and the boarding process felt very disorganized, with people being pushed and treated poorly by the organizers. This was not a comfortable or acceptable option for me. To make things more confusing, one of the check-in staff mentioned that a shuttle comes 15 minutes before prayer time, but when I asked the main hotel entrance staff, he clearly said there is no shuttle service during Ramadan and only public transportation is available. This lack of clear information was frustrating. As a result, I had to rely on taxis, where you have to negotiate prices with drivers who often try to overcharge due to the high demand (50-100 saudi riyals for one way trip) Uber was also a hassle, as many drivers seemed to prefer arranging private cash rides at higher prices rather than using the app. Overall, transportation was a major inconvenience, and I received very little guidance from the hotel on how to manage it. The room itself was in good condition, but the surrounding area is not convenient unless you have your own car.
Read More
SAUD
icon-with Friends
with Friends
8.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

.
Rashidul
icon-Family
Family
8.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Location is good. Close to bus stop which takes you to Haram bus stop. Lots of shops and restaurants nearby for very good price. Rooms were tidy. 2 of the 3 beds had problems but staff replaced them immediately. Honestly, cannot speak highly enough for the staff. They make this place worth booking. They were so attentive and responded to all our requests. Very kind and polite team. Thank you!
Read More
Kashif
icon-with Partner
with Partner
6.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Regrettably, there is no bus shuttle service to Masjid Haram. The room we booked was situated on the side of the main road, which resulted in excessive noise. Furthermore, the carpet in the room was stained, and the washroom was not adequately cleaned. The bath towels were also too small.
Mohammed
2.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Worst hotel
Muhammad
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Great stay as always. Very convenient in terms of location, buses run 24/7 every 10 mins
Adnan
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Very good
Nooshin
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

it is about the nice lady named Rehab Alsharif at the reception, she was very helpful with good attitude. Thank you to her. The hotel itself I would not recommend it, it was not as advertised, very old and dirty room, the bathroom drainage was blocked.
Kazim
icon-with Partner
with Partner
8.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

The washroom drain was clogged all the time.
Mohammad Gias Uddin
icon-Leisure
Leisure
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Nice clean environment. Short shuttle to haramain.
Naseer
icon-with Partner
with Partner
6.0
/10
Reviewed 22 week(s) ago

Hotels.com verified review

Carpets need deep cleaning.
Naseer
8.0
/10
Reviewed 22 week(s) ago

Hotels.com verified review

Carpets are becoming dirty and old. Transportation is also getting tough due to bad planning. Buses runs empty and not stop to carry thousands of passengers.
Rafat
icon-Friends and Family Family
Friends and Family Family
2.0
/10
Reviewed 23 week(s) ago

Hotels.com verified review

Rooms not serviced. Multiple issues
Luai
icon-Friends and Family Family
Friends and Family Family
8.0
/10
Reviewed 25 week(s) ago

Hotels.com verified review

👍
Mohammad
8.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

Bathroom or a bit problem Water does not drain well?
Mohammed Selim
icon-Business and Leisure Family
Business and Leisure Family
2.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

We had Cockroach on our bed and then reception demanded proof and sent up a staff member to check. When he saw it, they changed our room. So was not happy with the hotel room. I couldnt book another hotel because of how busy it was in the area. Was not happy with the stay at this hotel.
Ahmed
icon-Business and Leisure
Business and Leisure
10.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

Excellent experience and nice staff, specially 10/10 to shahad for best hospitality.
Diana
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

What stood out to me about this hotel is that the staff is excellent. They were very helpful, and went out of their way to make sure guests are having a great experience. Overall, the room and beds are clean (and I did a thorough check). The showers show discoloration, but it looks like it’s due to aging, rather than cleanliness. Although we purchased a room with two beds, we were given 3, but I’m not complaining. An extra bed was really nice. The buffet options were decent. We stayed a total of 3 days, and each day had a different food selection. The transportation is the most convenient about this hotel, because it’s right across from the entrance. Although the hotel has its own shuttle bus, I chose to take the free public buses to Makkah that were across from the hotel that ran more frequently. The bus station that deports from Makkah was also easy to access, and ran frequently. I would definitely stay at this hotel again when visiting Makkah.
Read More
Nasreen
8.0
/10
Reviewed 31 week(s) ago

Expedia Group verified review

stay was good.24/7 bus service but house keeping is very bad,i had 3 nights stay cleaned not even once.
Number of reviews per page
20
40