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Grupotel Mallorca Mar
Apartments
8.4
/10
Very Good
107 reviews
What Guests Say About Their Stay
suzanne
10.0
/ 10
Staff were friendly, rooms exceptiinally modern and clean . Food was very impressive , hugely surprised at the quality and variety. The chefs do a grand job ! Would defintely return
Gillian
10.0
/ 10
3rd visit to this hotel, caters very well for families especially with young chikdren. Large pool areas with plenty of sunbeds. Plenty of choice in the buffet restaurant abd short walk to the resort of Cala Bona
Norma
10.0
/ 10
Great stay beautiful hotel... plenty of sun beds , brilliant choices of food and drinks ..
The tui staff were very entertaining all day. Very clean hotel ,rooms cleaned every day , bar was very good lots of different drinks to choose from on the all inclusive holiday..
In the Area
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Passeig del Pintor Miquel Vives, s/n, Cala Bona, Mallorca, Balearic Islands, Comunitat Autònoma de les Illes Balears, Spain, 7559
Main Facilities
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Swimming Pool
Restaurant
24-Hour Front Desk
WiFi
Elevator
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Available Room Types in Grupotel Mallorca Mar
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Grupotel Mallorca Mar Address: Map & Location
Passeig del Pintor Miquel Vives, s/n, Cala Bona, Mallorca, Balearic Islands, Comunitat Autònoma de les Illes Balears, Spain, 7559
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Discover More About Grupotel Mallorca Mar
Location
Grupotel Mallorca Mar is located in area / city Mallorca.
About Grupotel Mallorca Mar
Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.
The apartment’s fitness center is a must-try during your stay here.
Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.
Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.
24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
Savor your favorite dishes with special cuisines from Grupotel Mallorca Mar exclusively for you.
Grupotel Mallorca Mar is a apartment with great comfort and excellent service according to most apartment's guests.
Enjoy luxurious treats and incomparable experience by staying at Grupotel Mallorca Mar.
All facilities in Grupotel Mallorca Mar
Others
Things to Do
- Shops
- Waterpark
- Beach umbrella
- Hot tub
- Outdoor pool
- Indoor pool
- Turkish bath
- Spa
- Garden
- Beach towel
- Sauna
- Steam room
- Waterslide
- Pool sun loungers
Hotel Services
- Laundry service
- Newspaper in lobby
- Tours
- Multilingual staff
- Luggage storage
- 24-hour Receptionist
- Concierge
Business Facilities
- Conference room
- Conference center
- Meeting rooms
- Business center
- Conference rooms
- Computer station
Sports and Recreations
- Outdoor tennis court
- Fitness center
- Game room
- Billiard
- Tennis court
Public Facilities
- Others
- Elevator
- Restaurant
- Safety deposit box
Food and Drinks
- Bar
- Poolside bar
- Breakfast
General
- Smoking area
- Banquet
- Terrace
Nearby Facilities
- Souvenir shop
- Grocery
- ATM/Banking
Kids and Pets
- Babysitting with surcharge
Family-friendly Facilities
- Children pool
Transportation
- Beach shuttle
Connectivity
- Free WiFi
Accommodation Policy & General Information in Grupotel Mallorca Mar
Important Note
- Fee for buffet breakfast: approximately EUR 15 for adults and EUR 8 for children
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- A tax is imposed by the local government and will be collected at the property. The tax is reduced by 50% after the 8th night of stay and children under 16 years of age are exempt. Other exemptions and reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
- A tax is imposed by the city: From 1 November - 30 April, EUR 0.83 per person, per night , up to 9 nights, and EUR 0.41 thereafter. This tax does not apply to children under 16 years of age.
- A tax is imposed by the city: From 1 May - 31 October, EUR 3.30 per person, per night, up to 9 nights, and EUR 1.65 thereafter. This tax does not apply to children under 16 years of age.
We have included all charges provided to us by the property.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards and debit cards; cash is not accepted
- Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
- Host has indicated there is a smoke detector on the property
- This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
- This property is professionally cleaned
- Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
- Please note this property enforces a strict dress code in its dining outlets. In the evening, men should wear pants, long or short-sleeved collared shirts, and appropriate footwear.
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
Hotel only accepts guests with minimum age of 18
Check-in/Check-out Time
Check-in:
From 15:00
Check-out:
Before 11:00
Hotel policy is not yet available.
General Information
Popular Facilities | Swimming Pool, Restaurant, 24-Hour Front Desk, WiFi, Elevator |
Check-In / Check-Out Time | From 15:00 - to 11:00 |
Breakfast Availability | Yes, hotel has room that provide breakfast |
Available rooms at Grupotel Mallorca Mar | 270 |
Number of floors in Grupotel Mallorca Mar | 2 |
Another facilities in Grupotel Mallorca Mar | Shops, Waterpark, Beach umbrella, Hot tub, Outdoor pool |
Frequently asked question in Grupotel Mallorca Mar
What are available facilities at Grupotel Mallorca Mar?
There are top facilites at Grupotel Mallorca Mar such as Swimming Pool, Restaurant, 24-Hour Front Desk, WiFi, Elevator. (some may require extra charges)
What Time is Check In & Check Out at Grupotel Mallorca Mar?
Check-in time at Grupotel Mallorca Mar is staring from From 15:00 while the latest check-out time is at before Before 11:00. If you need a hotel early check-in or late check-out, you can submit a special request during your booking.
Important: Special requests for flexible check-in or check-out times are subject to availability and cannot be guaranteed. If having an early check-in or late check-out is important for your travel plans, please review the cancellation policy before confirming your reservation.
Does Grupotel Mallorca Mar provide breakfast?
Yes, Grupotel Mallorca Mar provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is The Star Hotel Classification of Grupotel Mallorca Mar?
Grupotel Mallorca Mar is officially classified as a 4.0-star hotel. This star hotel classification indicates the standard of facilities and services provided to guests.
How many floors does Grupotel Mallorca Mar have?
Grupotel Mallorca Mar has 2 floors.
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More Reviews from Other Guests in Grupotel Mallorca Mar
Overall Ratings & Reviews Grupotel Mallorca Mar
Other sources (107)
8.4
Very Good
From 107 reviews
Cleanliness
8.8
Room Comfort
8.8
Service and Facilites
8.6
Sort by
Most Relevant
Preferences
See All
Traveler Reviews Grupotel Mallorca Mar
Number of reviews per page
20
40
Top reviews
ANTHEA
Leisure Family
8.0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
Great facilities for kids and good food options in buffet but would ah e liked more day time food options like bar food - burgers and snacks for kids etc
cassandra
Business and Leisure Family
8.0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
Overall, the area in general is pretty good. You really have to go a few minutes away Drive to start getting into the more interesting parts of the area and there is not a beach at hotel so don’t be confused to think that you’re gonna swim from a white sand beach there. That’s 10 min+ min away. This area has the resort only plus a wonderful restaurant called SA PUNTA next to it. we asked to check in early and gave them several days notice this was a priority and asked if we could even pay extra for this. The messages back were that they would try but when we arrived, it wasn’t possible and they really just didn’t seem to care very much. They said well too bad check-in is at 2 o’clock and will call you if it’s early, but we never got a call. If you have younger kids, this is great if you have kids older than 10 or 11 years old, this might be tough for them because of all the tiny kids around and I mean they are everywhere.
Finally, the room is very basic. There’s no drawers to unpack; kitchen supplies are space. I asked for a wine opener and universal charger - they told me I needed to go like 10 or 15 minutes away to get my own. I can say that they were friendly. However, Service is not up to a 3.5 american hotel standard
They are catering to families who are staying there a week using their all you can eat restaurants.
you are not a young family, who wants an all you can eat restaurant on site and nowhere else to go this will be perfect for you.
Read More
Verified traveler
Friends and Family
8.0
/10
Reviewed 28 week(s) ago
Hotels.com verified review
Really nice stay, very friendly staff, great food and a good location away from the hustle and bustle. The only thing I would say is we were put in a room with playground right outside the balcony and we didn’t have children with us, but it was ok. Note also, when asked if the hotel provided a transfer from the airport and back we were advised no and recommended to get a taxi at around €100 euros…but in actual fact, the A42 bus from the airport stops right outside the hotel entrance and costs only around €11…it’s so easy to do, especially if you had children with you
Read More
stuart
Leisure Family
2.0
/10
Reviewed 63 week(s) ago
Expedia Group verified review
Title: Disappointing and Unacceptable Treatment
We stayed at Grupotel Mallorca Mar in Cala Bona for 7 days (18/08/2024) on a half-board basis, and our experience was far from satisfactory.
Upon arrival, we were only given a card to show when going to eat, with no further instructions. On the first day, we waited at the entrance of the dining area for five minutes, expecting someone to check us in, but no one came. When we asked a staff member, we were simply told to sit anywhere. This lack of organization set the tone for the rest of our stay.
However, the most distressing incident occurred on the 5th day during dinner. My child, holding a plate of food, was suddenly grabbed by the wrist by the lady in charge of the dining room. She demanded to know where my child's wristband was. My husband, who had just arrived at the table, immediately showed the card, but there was no apology—just a dismissive "Ah, okay." This lady had seen us at breakfast and dinner for five days, yet chose to physically confront a child instead of addressing an adult. Touching someone's child is completely unacceptable, and any professional would know to approach an adult in such situations. If the staff were properly organized, someone should have been at the dining room entrance to check us in.
When I went to the reception to complain, the response was shockingly indifferent. I was told, "Oh, that shouldn’t have happened. Someone should have checked as you arrived." That was it—no apology, no foll
Read More
Kenneth
Leisure with Children
10.0
/10
Reviewed 65 week(s) ago
Expedia Group verified review
It was a excellent stay would recommend to anyone
kevin
8.0
/10
Reviewed 79 week(s) ago
Hotels.com verified review
More of a complex than a hotel, had to drive around twice to find check in.
Dissapointed with communication. reported on the first night that the heating, cooling was not working and the patio door would not lock, these issues were ignored.
Otherwise, very good stay and fantastic choice of food.
suzanne
Leisure Family
10.0
/10
Reviewed 79 week(s) ago
Expedia Group verified review
Staff were friendly, rooms exceptiinally modern and clean . Food was very impressive , hugely surprised at the quality and variety. The chefs do a grand job ! Would defintely return
Gillian
Leisure Family
10.0
/10
Reviewed 107 week(s) ago
Expedia Group verified review
3rd visit to this hotel, caters very well for families especially with young chikdren. Large pool areas with plenty of sunbeds. Plenty of choice in the buffet restaurant abd short walk to the resort of Cala Bona
Doreen
Leisure with Children
8.0
/10
Reviewed 126 week(s) ago
Expedia Group verified review
The cleanliness around pool area was poor staff lovely food good but needed to be warmer room very good once Ac was working
Norma
10.0
/10
Reviewed 326 week(s) ago
Hotels.com verified review
Great stay beautiful hotel... plenty of sun beds , brilliant choices of food and drinks ..
The tui staff were very entertaining all day. Very clean hotel ,rooms cleaned every day , bar was very good lots of different drinks to choose from on the all inclusive holiday..
Verified traveler
6.0
/10
Reviewed 375 week(s) ago
Hotels.com verified review
We had a fair stay at this hotel. The all inclusive option has worked out fine however it got boring by the 4th day - the options started repeating themselves, even though there were a wide selection of main dishes, salads, grilled meats and fish and desserts. Everything started to become bland as they are not using spices because its a family oriented establishment.
The facilities are family oriented as well, all inclusive drinks are mostly on the sweet side, everything is sugary. The pools were so full we didn't dare using them - the beach was only steps away.
Our room was ok, we got a corner double, facing traffic. The cleaning is a hit-and-miss, sometimes our towels didn't get changed, sometimes our bed didn't get made. A bit of mañana attitude, especially when the cleaners tell you to hurry up and leave the room in 5' because they would NOT wait up...
So overall mixed feelings. Not too bad, not too good, not high on the "to return" list.
Read More
Jane
10.0
/10
Reviewed 375 week(s) ago
Expedia Group verified review
Very enjoyable stay. Clean spacious room, great choice of food in restaurant. Lovely, very well maintained grounds, three swimming pools.
Excellent facilities, fantastic for children. Very hard working and very friendly entertainments team, first class shows. Milly and Siobhan outstanding singers. All staff very friendly and approachable at all times.
Highly recommend.
Read More
Josephine
10.0
/10
Reviewed 376 week(s) ago
Hotels.com verified review
Good Family Hotel
Verified traveler
4.0
/10
Reviewed 378 week(s) ago
Expedia Group verified review
lovely hotel really but unfortunately our room was swarming with ants... All over the floor walls bathroom in our shoes and everywhere. we complained 3 times to reception but nothing was done as each day we returned to the ants... there was literally thousands of them crawling up our toothbrushes etc.. the hotel otherwise was good. very clean otherwise. food was good apart from coffee is served in plastic beakers in the day time and bar staff were very ignorant and rude. entertainment for children was good.
Read More
Verified traveler
10.0
/10
Reviewed 379 week(s) ago
Expedia Group verified review
We are a family of 4 with 2 girls aged 11 & 6. The hotel catered for everything and we enjoyed every moment of our stay. We can’t wait to come back next year. Pools were amazing, food is great and all the staff were brilliant.
Verified traveler
8.0
/10
Reviewed 379 week(s) ago
Expedia Group verified review
Beautiful hotel with a lovely warm atmosphere, but the choice and quality of drinks was awful.
Verified traveler
8.0
/10
Reviewed 380 week(s) ago
Expedia Group verified review
Hotel is good, we are rebooking, few problems, we booked because it has internet, it was shocking,
Ross
6.0
/10
Reviewed 383 week(s) ago
Expedia Group verified review
Rooms were lovely and comfortable. Main pool is fab, other pools looked ok too but didn't spend much time there. Biggest issue with this hotel is the lack of staff and queues to get a drink - in some cases a 25 min wait to get a drink which isn't good enough for all inclusive. Food quality was ok but could have been better. Overall we enjoyed our stay.
Read More
Rhonda
8.0
/10
Reviewed 473 week(s) ago
Expedia Group verified review
The rooms are spacious and modern with every facility you'll need, recently refurbished. Not what you would call luxurious but very good, none the less. Living area with sofa, table and chairs and kitchen area, also flat screen tv. Bedroom, very comfortable beds, flat screen tv, nice lighting throughout. Lovely colour scheme. Large bathroom with freestanding shower, good pressure! There are 3 pool areas, 1 fun pool with character slides, 1 small children's pool (heated) 1 larger pool but it's freezing! Pool area could be nicer, sunbeds need either cleaning or replacing, Sunwing next door had much nicer pool area. Lots of beds available however even when hotel was very busy!
Main restaurant is buffet (themed) lots of choice and very good. The Taverna restaurant could be put to better use I felt, they need to rethink this, perhaps something for adults only. It's mainly used for snacks and located next to themed pool.
There's a spa, however I didn't use so cannot comment .
Evening entertainment for adults was very poor, I was traveling with my mum, she's 81 and it would have been nice to see some professional acts but maybe we were unlucky, there was lots for children and families.
One thing I noticed was that there were some very nice friendly staff, reception were excellent but mixed in restaurant and bars with some looking pretty fed up, no smiles or engagement, exception was Taverna, he was lovely. Special mention for fantastic chefs and Christian who works so hard!
Read More
mark
8.0
/10
Reviewed 474 week(s) ago
Hotels.com verified review
We are a couple in our fifties, this was very geared up for the young families which possibly should of made us stay somewhere else. Pool area by the sea was nice with plenty of sun beds, although getting drinks was slow as only one or two bar staff on. Room was good large and modern with good beds. Food was OK but both of us got stomach trouble and as we only ate there we put it down to that. Overall good only for the young family
Read More
Number of reviews per page
20
40
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Overall Ratings & Reviews Grupotel Mallorca Mar
Other sources (107)
8.4
Very Good
From 107 reviews
Cleanliness
8.8
Room Comfort
8.8
Service and Facilites
8.6
Sort by
Most Relevant
Preferences
See All
Traveler Reviews Grupotel Mallorca Mar
Number of reviews per page
20
40
Top reviews
ANTHEA
Leisure Family
8.0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
Great facilities for kids and good food options in buffet but would ah e liked more day time food options like bar food - burgers and snacks for kids etc
cassandra
Business and Leisure Family
8.0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
Overall, the area in general is pretty good. You really have to go a few minutes away Drive to start getting into the more interesting parts of the area and there is not a beach at hotel so don’t be confused to think that you’re gonna swim from a white sand beach there. That’s 10 min+ min away. This area has the resort only plus a wonderful restaurant called SA PUNTA next to it. we asked to check in early and gave them several days notice this was a priority and asked if we could even pay extra for this. The messages back were that they would try but when we arrived, it wasn’t possible and they really just didn’t seem to care very much. They said well too bad check-in is at 2 o’clock and will call you if it’s early, but we never got a call. If you have younger kids, this is great if you have kids older than 10 or 11 years old, this might be tough for them because of all the tiny kids around and I mean they are everywhere.
Finally, the room is very basic. There’s no drawers to unpack; kitchen supplies are space. I asked for a wine opener and universal charger - they told me I needed to go like 10 or 15 minutes away to get my own. I can say that they were friendly. However, Service is not up to a 3.5 american hotel standard
They are catering to families who are staying there a week using their all you can eat restaurants.
you are not a young family, who wants an all you can eat restaurant on site and nowhere else to go this will be perfect for you.
Read More
Verified traveler
Friends and Family
8.0
/10
Reviewed 28 week(s) ago
Hotels.com verified review
Really nice stay, very friendly staff, great food and a good location away from the hustle and bustle. The only thing I would say is we were put in a room with playground right outside the balcony and we didn’t have children with us, but it was ok. Note also, when asked if the hotel provided a transfer from the airport and back we were advised no and recommended to get a taxi at around €100 euros…but in actual fact, the A42 bus from the airport stops right outside the hotel entrance and costs only around €11…it’s so easy to do, especially if you had children with you
Read More
stuart
Leisure Family
2.0
/10
Reviewed 63 week(s) ago
Expedia Group verified review
Title: Disappointing and Unacceptable Treatment
We stayed at Grupotel Mallorca Mar in Cala Bona for 7 days (18/08/2024) on a half-board basis, and our experience was far from satisfactory.
Upon arrival, we were only given a card to show when going to eat, with no further instructions. On the first day, we waited at the entrance of the dining area for five minutes, expecting someone to check us in, but no one came. When we asked a staff member, we were simply told to sit anywhere. This lack of organization set the tone for the rest of our stay.
However, the most distressing incident occurred on the 5th day during dinner. My child, holding a plate of food, was suddenly grabbed by the wrist by the lady in charge of the dining room. She demanded to know where my child's wristband was. My husband, who had just arrived at the table, immediately showed the card, but there was no apology—just a dismissive "Ah, okay." This lady had seen us at breakfast and dinner for five days, yet chose to physically confront a child instead of addressing an adult. Touching someone's child is completely unacceptable, and any professional would know to approach an adult in such situations. If the staff were properly organized, someone should have been at the dining room entrance to check us in.
When I went to the reception to complain, the response was shockingly indifferent. I was told, "Oh, that shouldn’t have happened. Someone should have checked as you arrived." That was it—no apology, no foll
Read More
Kenneth
Leisure with Children
10.0
/10
Reviewed 65 week(s) ago
Expedia Group verified review
It was a excellent stay would recommend to anyone
kevin
8.0
/10
Reviewed 79 week(s) ago
Hotels.com verified review
More of a complex than a hotel, had to drive around twice to find check in.
Dissapointed with communication. reported on the first night that the heating, cooling was not working and the patio door would not lock, these issues were ignored.
Otherwise, very good stay and fantastic choice of food.
suzanne
Leisure Family
10.0
/10
Reviewed 79 week(s) ago
Expedia Group verified review
Staff were friendly, rooms exceptiinally modern and clean . Food was very impressive , hugely surprised at the quality and variety. The chefs do a grand job ! Would defintely return
Gillian
Leisure Family
10.0
/10
Reviewed 107 week(s) ago
Expedia Group verified review
3rd visit to this hotel, caters very well for families especially with young chikdren. Large pool areas with plenty of sunbeds. Plenty of choice in the buffet restaurant abd short walk to the resort of Cala Bona
Doreen
Leisure with Children
8.0
/10
Reviewed 126 week(s) ago
Expedia Group verified review
The cleanliness around pool area was poor staff lovely food good but needed to be warmer room very good once Ac was working
Norma
10.0
/10
Reviewed 326 week(s) ago
Hotels.com verified review
Great stay beautiful hotel... plenty of sun beds , brilliant choices of food and drinks ..
The tui staff were very entertaining all day. Very clean hotel ,rooms cleaned every day , bar was very good lots of different drinks to choose from on the all inclusive holiday..
Verified traveler
6.0
/10
Reviewed 375 week(s) ago
Hotels.com verified review
We had a fair stay at this hotel. The all inclusive option has worked out fine however it got boring by the 4th day - the options started repeating themselves, even though there were a wide selection of main dishes, salads, grilled meats and fish and desserts. Everything started to become bland as they are not using spices because its a family oriented establishment.
The facilities are family oriented as well, all inclusive drinks are mostly on the sweet side, everything is sugary. The pools were so full we didn't dare using them - the beach was only steps away.
Our room was ok, we got a corner double, facing traffic. The cleaning is a hit-and-miss, sometimes our towels didn't get changed, sometimes our bed didn't get made. A bit of mañana attitude, especially when the cleaners tell you to hurry up and leave the room in 5' because they would NOT wait up...
So overall mixed feelings. Not too bad, not too good, not high on the "to return" list.
Read More
Jane
10.0
/10
Reviewed 375 week(s) ago
Expedia Group verified review
Very enjoyable stay. Clean spacious room, great choice of food in restaurant. Lovely, very well maintained grounds, three swimming pools.
Excellent facilities, fantastic for children. Very hard working and very friendly entertainments team, first class shows. Milly and Siobhan outstanding singers. All staff very friendly and approachable at all times.
Highly recommend.
Read More
Josephine
10.0
/10
Reviewed 376 week(s) ago
Hotels.com verified review
Good Family Hotel
Verified traveler
4.0
/10
Reviewed 378 week(s) ago
Expedia Group verified review
lovely hotel really but unfortunately our room was swarming with ants... All over the floor walls bathroom in our shoes and everywhere. we complained 3 times to reception but nothing was done as each day we returned to the ants... there was literally thousands of them crawling up our toothbrushes etc.. the hotel otherwise was good. very clean otherwise. food was good apart from coffee is served in plastic beakers in the day time and bar staff were very ignorant and rude. entertainment for children was good.
Read More
Verified traveler
10.0
/10
Reviewed 379 week(s) ago
Expedia Group verified review
We are a family of 4 with 2 girls aged 11 & 6. The hotel catered for everything and we enjoyed every moment of our stay. We can’t wait to come back next year. Pools were amazing, food is great and all the staff were brilliant.
Verified traveler
8.0
/10
Reviewed 379 week(s) ago
Expedia Group verified review
Beautiful hotel with a lovely warm atmosphere, but the choice and quality of drinks was awful.
Verified traveler
8.0
/10
Reviewed 380 week(s) ago
Expedia Group verified review
Hotel is good, we are rebooking, few problems, we booked because it has internet, it was shocking,
Ross
6.0
/10
Reviewed 383 week(s) ago
Expedia Group verified review
Rooms were lovely and comfortable. Main pool is fab, other pools looked ok too but didn't spend much time there. Biggest issue with this hotel is the lack of staff and queues to get a drink - in some cases a 25 min wait to get a drink which isn't good enough for all inclusive. Food quality was ok but could have been better. Overall we enjoyed our stay.
Read More
Rhonda
8.0
/10
Reviewed 473 week(s) ago
Expedia Group verified review
The rooms are spacious and modern with every facility you'll need, recently refurbished. Not what you would call luxurious but very good, none the less. Living area with sofa, table and chairs and kitchen area, also flat screen tv. Bedroom, very comfortable beds, flat screen tv, nice lighting throughout. Lovely colour scheme. Large bathroom with freestanding shower, good pressure! There are 3 pool areas, 1 fun pool with character slides, 1 small children's pool (heated) 1 larger pool but it's freezing! Pool area could be nicer, sunbeds need either cleaning or replacing, Sunwing next door had much nicer pool area. Lots of beds available however even when hotel was very busy!
Main restaurant is buffet (themed) lots of choice and very good. The Taverna restaurant could be put to better use I felt, they need to rethink this, perhaps something for adults only. It's mainly used for snacks and located next to themed pool.
There's a spa, however I didn't use so cannot comment .
Evening entertainment for adults was very poor, I was traveling with my mum, she's 81 and it would have been nice to see some professional acts but maybe we were unlucky, there was lots for children and families.
One thing I noticed was that there were some very nice friendly staff, reception were excellent but mixed in restaurant and bars with some looking pretty fed up, no smiles or engagement, exception was Taverna, he was lovely. Special mention for fantastic chefs and Christian who works so hard!
Read More
mark
8.0
/10
Reviewed 474 week(s) ago
Hotels.com verified review
We are a couple in our fifties, this was very geared up for the young families which possibly should of made us stay somewhere else. Pool area by the sea was nice with plenty of sun beds, although getting drinks was slow as only one or two bar staff on. Room was good large and modern with good beds. Food was OK but both of us got stomach trouble and as we only ate there we put it down to that. Overall good only for the young family
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