H10 Puerta de Alcalá 4* Sup

Hotels
9.4
/10
Exceptional
1,004 reviews

What Guests Say About Their Stay

Jonathan

10.0
/ 10
Very clean room and staff was helpful. Great location to see Madrid, shop and dine!

Kristine

10.0
/ 10
Great location, great staff, room was exactly as pictures! 10 out of 10.

Anamilena

10.0
/ 10
Magníficamente ubicado frente al Parque del Retiro y la Puerta de Alcalá, con un Roof Top con una maravillosa vista. Habitaciones recién renovadas, muy cómodas. En recepción, me impactó la muy profesional atención de JAVIER. Su simpatía, amabilidad, y vocación de servicio: Nos resolvió una situación que facilitó nuestro tour a Egipto mientras regresábamos nuevamente a Madrid. Nunca lo olvidaré. Katerine, la dominicana Mucama del Piso 3, muy servicial y amable! Regresariamos sin dudarlo al H10, cuando regresemos a Madrid.
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In the Area
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Alcala, 66, Madrid, Community of Madrid, Spain, 28009

Main Facilities

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Restaurant
Swimming Pool
24-Hour Front Desk
Parking
WiFi
H10 Puerta de Alcalá 4* Sup is located in area / city Madrid. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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H10 Puerta de Alcalá 4* Sup Address: Map & Location

Alcala, 66, Madrid, Community of Madrid, Spain, 28009
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Discover More About H10 Puerta de Alcalá 4* Sup

General


Near Puerta de Alcalá

Location


A stay at H10 Puerta de Alcalá 4* Sup places you in the heart of Madrid, within a 10-minute walk of Paseo de la Castellana and Puerta de Alcalá. This hotel is 0.6 mi (0.9 km) from Movistar Arena and 0.9 mi (1.4 km) from Gran Via.

Attractions


Distances are displayed to the nearest 0.1 mile and kilometer.

Calle de Alcalá - 0.1 km / 0.1 mi
Paseo de la Castellana - 0.7 km / 0.4 mi
Puerta de Alcalá - 0.7 km / 0.5 mi
Golden Mile - 0.9 km / 0.6 mi
Movistar Arena - 0.9 km / 0.6 mi
Plaza de Colon - 1 km / 0.6 mi
Paseo del Prado - 1.1 km / 0.7 mi
El Corte Inglés - 1.1 km / 0.7 mi
Glass Palace - 1.2 km / 0.7 mi
Plaza de Cibeles - 1.2 km / 0.8 mi
Hospital Gregorio Maranon - 1.3 km / 0.8 mi
Plaza de Chueca - 1.5 km / 0.9 mi
Círculo de Bellas Artes - 1.5 km / 0.9 mi
Fountain of Neptune - 1.6 km / 1 mi
Thyssen-Bornemisza National Museum - 1.6 km / 1 mi

The preferred airport for H10 Puerta de Alcalá 4* Sup is Adolfo Suarez Madrid-Barajas Airport (MAD) - 16.1 km / 10 mi

Renovations


The following facilities are closed seasonally each year. They will be closed from October 15 to May 16:

  • Swimming pool

Facilities


Enjoy recreation amenities such as a seasonal outdoor pool or take in the view from a terrace. This hotel also features complimentary wireless internet access, concierge services, and gift shops/newsstands.

Business Facilities


Featured amenities include a 24-hour business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Planning an event in Madrid? This hotel has 1076 square feet (100 square meters) of space consisting of a conference center and meeting rooms. Limited parking is available onsite.

Dining


Enjoy a meal at the restaurant or snacks in the coffee shop/cafe. The hotel also offers room service (during limited hours). Mingle with other guests at the complimentary reception, held daily. Relax with your favorite drink at the bar/lounge or the poolside bar. Buffet breakfasts are available daily from 7 AM to 10 AM for a fee.

Rooms


Make yourself at home in one of the 138 individually furnished guestrooms, featuring minibars and flat-screen televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms have deep soaking bathtubs and rainfall showerheads. Conveniences include phones, as well as safes and complimentary bottled water.

All facilities in H10 Puerta de Alcalá 4* Sup

Bar, Cafe and Lounge H10 Puerta de Alcalá 4* Sup
Bar, Cafe and Lounge
Swimming Pool H10 Puerta de Alcalá 4* Sup
Swimming Pool
Functional Hall H10 Puerta de Alcalá 4* Sup
Functional Hall
Common Space H10 Puerta de Alcalá 4* Sup
Common Space
Lobby H10 Puerta de Alcalá 4* Sup
Lobby

Hotel Services

  • Laundry service
  • Welcoming drinks
  • Newspaper in lobby
  • Wedding service
  • Luggage storage
  • Porter
  • Multilingual staff
  • 24-hour Receptionist
  • Concierge

Business Facilities

  • Meeting rooms
  • Business facilities
  • Conference center
  • Conference rooms
  • Computer station
  • Business center

Public Facilities

  • Smoke-free area
  • Safety deposit box
  • Coffee shop
  • Coffee/tea in lobby

Food and Drinks

  • Poolside bar
  • Breakfast
  • Snack bar

General

  • Banquet
  • Terrace

Transportation

  • Limited parking

Things to Do

  • Outdoor pool

Connectivity

  • Free WiFi

Accessibilty

  • Wheelchair accessible

Nearby Facilities

  • Gift shop

Accommodation Policy & General Information in H10 Puerta de Alcalá 4* Sup

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

Check-in/Check-out Time

Check-in:
15:00 - 00:00
Check-out:
Before 12:00

General Check-in Instructions

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
  • This property accepts credit cards; cash is not accepted
  • Cashless transactions are available
  • This property uses some solar energy
  • Noise-free guestrooms cannot be guaranteed
  • Safety features at this property include a fire extinguisher and a smoke detector
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
, Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools. The property’s pool will be closed occasionally due to private events on the terrace.

Pets

Pets Not Allowed
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General Information

Popular Facilities
Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, WiFi
Check-In / Check-Out Time
From 15:00 - 00:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at H10 Puerta de Alcalá 4* Sup
138
Number of floors in H10 Puerta de Alcalá 4* Sup
6
Another facilities in H10 Puerta de Alcalá 4* Sup
Laundry service, Welcoming drinks, Newspaper in lobby, Wedding service, Luggage storage

Frequently asked question in H10 Puerta de Alcalá 4* Sup

What are available facilities at H10 Puerta de Alcalá 4* Sup?
There are top facilites at H10 Puerta de Alcalá 4* Sup such as Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, WiFi. (some may require extra charges)
What Time is Check In & Check Out at H10 Puerta de Alcalá 4* Sup?
Check-in time at H10 Puerta de Alcalá 4* Sup is staring from 15:00 - 00:00 while the latest check-out time is at before Before 12:00. If you need a hotel early check-in or late check-out, you can submit a special request during your booking. Important: Special requests for flexible check-in or check-out times are subject to availability and cannot be guaranteed. If having an early check-in or late check-out is important for your travel plans, please review the cancellation policy before confirming your reservation.
Does H10 Puerta de Alcalá 4* Sup provide breakfast?
Yes, H10 Puerta de Alcalá 4* Sup provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is The Star Hotel Classification of H10 Puerta de Alcalá 4* Sup?
H10 Puerta de Alcalá 4* Sup is officially classified as a 4.0-star hotel. This star hotel classification indicates the standard of facilities and services provided to guests.
How many floors does H10 Puerta de Alcalá 4* Sup have?
H10 Puerta de Alcalá 4* Sup has 6 floors.
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More Reviews from Other Guests in H10 Puerta de Alcalá 4* Sup

9.4
Exceptional
From 1,004 reviews
Cleanliness

9.6

Room Comfort

9.2

Service and Facilites

9.4

Sort by
Most Relevant
Preferences
See All

Traveler Reviews H10 Puerta de Alcalá 4* Sup

Number of reviews per page
20
40
Top reviews
Jonathan
icon-with Partner
with Partner
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Very clean room and staff was helpful. Great location to see Madrid, shop and dine!
Tiffany
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Very nice hotel with lovely spaces.
Cesar
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Great room, great location, nice-enough staff (not great, a little hurried and not as welcoming as could be). Unfortunately no gym … big miss
Lily
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Room was lovely, location is great.
Carolyn
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Clean, great location, friendly and helpful staff
kathleen
8.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Staff increadibly nice and accommodating, Room very nice good size. The roof top was under renovation :(. Great location!
Stephanie
4.0
/10
Reviewed 21 week(s) ago

Hotels.com verified review

This was not a 4 star hotel. The room was so small we couldn’t open our luggage. Very uncomfortable accommodations and deteriorating conditions as well. The bedroom and the bathroom needs fixing on different areas that were broken and unwell
Alberto
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Good fast
Lorna
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Excellent location near Salamanca. The room was comfortable and well appointed.
Cindy Han
8.0
/10
Reviewed 23 week(s) ago

Hotels.com verified review

The location is a little out of the way. It is close to major park. There is a lack of lounging area. The lower level has limited seating. Primarily for people checking in and out. Upper level has some seating however it’s mostly for people who want to order from the bar food or drinks. There is nowhere just to lounge. The rooms are spacious and amenities are good. Comfortable beds and rooms are kept immaculate. The cleaning staff are fantastic.
Read More
Alberto
icon-Family
Family
10.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Very good
Andres
10.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

Clean room, the bar is excellent and the staff amazing!
Kristine
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

Great location, great staff, room was exactly as pictures! 10 out of 10.
Helen
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

Room was ok. We were told we got an “upgrade” upon check in but ended up with a small room, nothing special or unique. We just came from an H10 hotel in Barcelona and comparatively this one wasn’t as nice. I thought I booked with breakfast but was told we didn’t. The breakfast buffet was going to cost 25 euro per person so we walked to a local cafe.
Read More
Dina
icon-with Partner
with Partner
10.0
/10
Reviewed 28 week(s) ago

Hotels.com verified review

Staff, room, breakfast
Sonia
8.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

Staff were nice rooms were clean and well maintained, espresso is provided in the room. Wish the room was bigger for a 3 person reservation. This area is quiet because it's 20 mins from plaza mayor, ideal if you want to stay in a less busy area but quite inconvenient if you want to be in the center most of the time.
Anamilena
icon-with Partner
with Partner
10.0
/10
Reviewed 28 week(s) ago

Hotels.com verified review

Magníficamente ubicado frente al Parque del Retiro y la Puerta de Alcalá, con un Roof Top con una maravillosa vista. Habitaciones recién renovadas, muy cómodas. En recepción, me impactó la muy profesional atención de JAVIER. Su simpatía, amabilidad, y vocación de servicio: Nos resolvió una situación que facilitó nuestro tour a Egipto mientras regresábamos nuevamente a Madrid. Nunca lo olvidaré. Katerine, la dominicana Mucama del Piso 3, muy servicial y amable! Regresariamos sin dudarlo al H10, cuando regresemos a Madrid.
Read More
Antonio
10.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

Awesome
Dennis
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

Staff was great as always, rooftop priceless
David
6.0
/10
Reviewed 30 week(s) ago

Hotels.com verified review

While the room was clean, one side of the mattress had a severe slope to it. Being a king size bed, I just moved over but the size of the bed left less than two feet between the bed and the wall. Obviously, this room (and possibly others) was designed for a queen size bed. Sure hope no one else has to sleep on that mattress. Breakfasts were the highpoint of the stay, although the staff was trained for speed, not deference to the guests walking and carrying food...
Read More
Number of reviews per page
20
40

Ready to make up your mind?

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Lobby 4 H10 Puerta de Alcalá 4* Sup

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
9.4
Exceptional
From 1,004 reviews
Cleanliness

9.6

Room Comfort

9.2

Service and Facilites

9.4

Sort by
Most Relevant
Preferences
See All

Traveler Reviews H10 Puerta de Alcalá 4* Sup

Number of reviews per page
20
40
Top reviews
Jonathan
icon-with Partner
with Partner
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Very clean room and staff was helpful. Great location to see Madrid, shop and dine!
Tiffany
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Very nice hotel with lovely spaces.
Cesar
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Great room, great location, nice-enough staff (not great, a little hurried and not as welcoming as could be). Unfortunately no gym … big miss
Lily
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Room was lovely, location is great.
Carolyn
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Clean, great location, friendly and helpful staff
kathleen
8.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Staff increadibly nice and accommodating, Room very nice good size. The roof top was under renovation :(. Great location!
Stephanie
4.0
/10
Reviewed 21 week(s) ago

Hotels.com verified review

This was not a 4 star hotel. The room was so small we couldn’t open our luggage. Very uncomfortable accommodations and deteriorating conditions as well. The bedroom and the bathroom needs fixing on different areas that were broken and unwell
Alberto
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Good fast
Lorna
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Excellent location near Salamanca. The room was comfortable and well appointed.
Cindy Han
8.0
/10
Reviewed 23 week(s) ago

Hotels.com verified review

The location is a little out of the way. It is close to major park. There is a lack of lounging area. The lower level has limited seating. Primarily for people checking in and out. Upper level has some seating however it’s mostly for people who want to order from the bar food or drinks. There is nowhere just to lounge. The rooms are spacious and amenities are good. Comfortable beds and rooms are kept immaculate. The cleaning staff are fantastic.
Read More
Alberto
icon-Family
Family
10.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Very good
Andres
10.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

Clean room, the bar is excellent and the staff amazing!
Kristine
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

Great location, great staff, room was exactly as pictures! 10 out of 10.
Helen
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

Room was ok. We were told we got an “upgrade” upon check in but ended up with a small room, nothing special or unique. We just came from an H10 hotel in Barcelona and comparatively this one wasn’t as nice. I thought I booked with breakfast but was told we didn’t. The breakfast buffet was going to cost 25 euro per person so we walked to a local cafe.
Read More
Dina
icon-with Partner
with Partner
10.0
/10
Reviewed 28 week(s) ago

Hotels.com verified review

Staff, room, breakfast
Sonia
8.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

Staff were nice rooms were clean and well maintained, espresso is provided in the room. Wish the room was bigger for a 3 person reservation. This area is quiet because it's 20 mins from plaza mayor, ideal if you want to stay in a less busy area but quite inconvenient if you want to be in the center most of the time.
Anamilena
icon-with Partner
with Partner
10.0
/10
Reviewed 28 week(s) ago

Hotels.com verified review

Magníficamente ubicado frente al Parque del Retiro y la Puerta de Alcalá, con un Roof Top con una maravillosa vista. Habitaciones recién renovadas, muy cómodas. En recepción, me impactó la muy profesional atención de JAVIER. Su simpatía, amabilidad, y vocación de servicio: Nos resolvió una situación que facilitó nuestro tour a Egipto mientras regresábamos nuevamente a Madrid. Nunca lo olvidaré. Katerine, la dominicana Mucama del Piso 3, muy servicial y amable! Regresariamos sin dudarlo al H10, cuando regresemos a Madrid.
Read More
Antonio
10.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

Awesome
Dennis
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

Staff was great as always, rooftop priceless
David
6.0
/10
Reviewed 30 week(s) ago

Hotels.com verified review

While the room was clean, one side of the mattress had a severe slope to it. Being a king size bed, I just moved over but the size of the bed left less than two feet between the bed and the wall. Obviously, this room (and possibly others) was designed for a queen size bed. Sure hope no one else has to sleep on that mattress. Breakfasts were the highpoint of the stay, although the staff was trained for speed, not deference to the guests walking and carrying food...
Read More
Number of reviews per page
20
40