H10 Puerta de Alcalá 4* Sup

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9.4
/10
Exceptional
1,006 reviews

What Guests Say About Their Stay

Maria

10.0
/ 10
Our stay at H10 Puerta de Alcalá was absolutely wonderful. The hotel is in a perfect location, just steps from El Retiro Park and within easy reach of Madrid's main attractions. It was the ideal base for exploring the city. The staff were exceptionally friendly, welcoming, and professional. They made us feel at home from the moment we arrived and were always happy ato help with recommendations and any questions we had. Our room was spotless, modern, quiet, and very comfortable. The bed was excelletn, and we slept very well every nigh. We also loved the beautiful rooftop terrace, which offered a relaxing atmosphere and lovely views of the city. I highly recommend H10 Puerta de Alcalá to anyone visiting Madrid. It exceeded our expectations, and we would definitely stay here again. Thank you for making our visit to Madrid so memorable!

Jade

10.0
/ 10
on website said there was a car park on site, but wasent told that this needed to be pre booked as there's a bout 7 spaces in the car park, luckily I was staying Saturday to Sunday and was able to park my rental car down the side( this wouldn't have been the case if it was a week day as only certain permitted cars are aloud to do this)

Maria

10.0
/ 10
Excellent location, spotless rooms, and an outstanding hotel overall. The staff was exceptional, especially Eduardo at the reception desk. He welcomed us with warmth and professionalism, made us feel right at home, and was extremely knowledgeable about the area. He went above and beyond to help us find the information we needed, making our stay even more enjoyable. We truly appreciated his excellent service and highly recommend this hotel..
In the Area
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Alcala, 66, Madrid, Community of Madrid, Spain, 28009

Main Facilities

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This accommodation offers:
Poolside bar
Outdoor pool
Laundry service
Luggage storage
Elevator
Rooftop terrace
Business facilities
Wheelchair accessible
H10 Puerta de Alcalá 4* Sup is located in area / city Madrid. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around H10 Puerta de Alcalá 4* Sup

Alcala, 66, Madrid, Community of Madrid, Spain, 28009
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Lobby H10 Puerta de Alcalá 4* Sup
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Discover More About H10 Puerta de Alcalá 4* Sup

General
Near Puerta de Alcalá

Location
With a stay at H10 Puerta de Alcalá 4* Sup, you'll be centrally located in Madrid, just a 3-minute walk from El Retiro Park and 8 minutes by foot from Paseo de la Castellana. This hotel is 0.5 mi (0.7 km) from Puerta de Alcalá and 0.6 mi (0.9 km) from Movistar Arena.

Attractions
Distances are displayed to the nearest 0.1 mile and kilometer.

Calle de Alcalá - 0.1 km / 0.1 mi
El Retiro Park - 0.3 km / 0.2 mi
Paseo de la Castellana - 0.7 km / 0.4 mi
Puerta de Alcalá - 0.7 km / 0.5 mi
Movistar Arena - 0.9 km / 0.6 mi
Plaza de Colon - 1 km / 0.6 mi
National Archaeological Museum - 1.1 km / 0.7 mi
Paseo del Prado - 1.1 km / 0.7 mi
El Corte Inglés - 1.1 km / 0.7 mi
Plaza de Cibeles - 1.2 km / 0.8 mi
San Camilo Hospital Quirón - 1.3 km / 0.8 mi
Plaza de Chueca - 1.5 km / 0.9 mi
National Prado Museum - 1.5 km / 0.9 mi
Círculo de Bellas Artes - 1.5 km / 0.9 mi
Fountain of Neptune - 1.6 km / 1 mi

The nearest major airport is Adolfo Suarez Madrid-Barajas Airport (MAD) - 14.4 km / 9 mi

Renovations
The following facilities are closed seasonally each year. They will be closed from October 15 to May 16:

  • Swimming pool

Facilities
Enjoy recreation amenities such as a seasonal outdoor pool or take in the view from a rooftop terrace. This hotel also features complimentary wireless internet access, concierge services, and gift shops/newsstands.

Business Facilities
Featured amenities include a 24-hour business center, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Madrid? This hotel has 1076 square feet (100 square meters) of space consisting of a conference center and meeting rooms. Limited parking is available onsite.

Dining
Enjoy a meal at the restaurant or snacks in the coffee shop/cafe. The hotel also offers room service (during limited hours). Mingle with other guests at the complimentary reception, held daily. Relax with your favorite drink at the bar/lounge or the poolside bar. Buffet breakfasts are available daily from 7 AM to 10 AM for a fee.

Rooms
Make yourself at home in one of the 138 individually furnished guestrooms, featuring minibars and flat-screen televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms have deep soaking bathtubs and rainfall showerheads. Conveniences include phones, as well as safes and complimentary bottled water.

All facilities in H10 Puerta de Alcalá 4* Sup

Facility

  • Poolside bar
  • Outdoor pool
Swimming Pool H10 Puerta de Alcalá 4* Sup
Swimming Pool
Functional Hall H10 Puerta de Alcalá 4* Sup
Functional Hall
Common Space H10 Puerta de Alcalá 4* Sup
Common Space
Lobby H10 Puerta de Alcalá 4* Sup
Lobby
Exterior H10 Puerta de Alcalá 4* Sup
Exterior

Things to Do

  • Romantic proposal packages
  • Outdoor pool

Transportation

  • Limited parking

Food and Drinks

  • Poolside bar
  • Breakfast
  • Snack bar

Connectivity

  • Free WiFi

General

  • Rooftop terrace
  • Banquet

Accessibilty

  • Accessible parking
  • Wheelchair accessible
  • Disabled access friendly

Public Facilities

  • Coffee shop
  • Coffee/tea in lobby
  • Elevator
  • Smoke-free area
  • Safety deposit box

Hotel Services

  • Laundry service
  • Welcoming drinks
  • Multilingual staff
  • Wedding service
  • Luggage storage
  • Porter
  • 24-hour Receptionist
  • Concierge

Business Facilities

  • Conference center
  • Meeting rooms
  • Business facilities
  • Conference rooms
  • Computer station
  • Business center

Nearby Facilities

  • Gift shop

Accommodation Policy & General Information in H10 Puerta de Alcalá 4* Sup

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

General Check-in Instructions

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
  • This property accepts credit cards; cash is not accepted
  • Cashless transactions are available
  • This property uses some solar energy
  • Noise-free guestrooms cannot be guaranteed
  • Safety features at this property include a fire extinguisher and a smoke detector
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
, Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools. The property’s pool will be closed occasionally due to private events on the terrace.

Pets

Pets Not Allowed
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General Information

Popular Facilities
Check-In / Check-Out Time
From 15:00 - 00:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at H10 Puerta de Alcalá 4* Sup
138
Number of floors in H10 Puerta de Alcalá 4* Sup
6
Another facilities in H10 Puerta de Alcalá 4* Sup
Romantic proposal packages, Outdoor pool, Limited parking, Poolside bar, Breakfast

Frequently asked question in H10 Puerta de Alcalá 4* Sup

What is normal check-in & check-out time at H10 Puerta de Alcalá 4* Sup?
The standard check-in time at H10 Puerta de Alcalá 4* Sup is starting from 15:00 - 00:00 while the latest check-out time is at Before 12:00
Does H10 Puerta de Alcalá 4* Sup provide breakfast?
Yes, H10 Puerta de Alcalá 4* Sup provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
How many stars does H10 Puerta de Alcalá 4* Sup have?
H10 Puerta de Alcalá 4* Sup is a 4.0-star hotel.
How many floors does H10 Puerta de Alcalá 4* Sup have?
H10 Puerta de Alcalá 4* Sup has 6 floors.
How many rooms does H10 Puerta de Alcalá 4* Sup have?
H10 Puerta de Alcalá 4* Sup has 138 rooms in total.
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More Reviews from Other Guests in H10 Puerta de Alcalá 4* Sup

9.4
Exceptional
From 1,006 reviews
Cleanliness

9.6

Room Comfort

9.2

Service and Facilites

9.4

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Traveler Reviews H10 Puerta de Alcalá 4* Sup

Number of reviews per page
20
40
Top reviews
AnnMaria
icon-Friends and family Family
Friends and family Family
10.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Staff were super helpful and polite. Rooftop restaurant had excellent food
Pieter
6.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Small rooms,
Maria
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Our stay at H10 Puerta de Alcalá was absolutely wonderful. The hotel is in a perfect location, just steps from El Retiro Park and within easy reach of Madrid's main attractions. It was the ideal base for exploring the city. The staff were exceptionally friendly, welcoming, and professional. They made us feel at home from the moment we arrived and were always happy ato help with recommendations and any questions we had. Our room was spotless, modern, quiet, and very comfortable. The bed was excelletn, and we slept very well every nigh. We also loved the beautiful rooftop terrace, which offered a relaxing atmosphere and lovely views of the city. I highly recommend H10 Puerta de Alcalá to anyone visiting Madrid. It exceeded our expectations, and we would definitely stay here again. Thank you for making our visit to Madrid so memorable!
Read More
ANA
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

.
Salome
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Clean and tidy, helpful staff
Aida
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

My room was too small. That was the only downfall.
rendy
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Great place.
Jade
icon-
10.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

on website said there was a car park on site, but wasent told that this needed to be pre booked as there's a bout 7 spaces in the car park, luckily I was staying Saturday to Sunday and was able to park my rental car down the side( this wouldn't have been the case if it was a week day as only certain permitted cars are aloud to do this)
Read More
Enrique
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Wonderful
Sheila
8.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Very nice hotel, close to all landmarks.
Maria
icon-with Partner
with Partner
10.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

Excellent location, spotless rooms, and an outstanding hotel overall. The staff was exceptional, especially Eduardo at the reception desk. He welcomed us with warmth and professionalism, made us feel right at home, and was extremely knowledgeable about the area. He went above and beyond to help us find the information we needed, making our stay even more enjoyable. We truly appreciated his excellent service and highly recommend this hotel..
Read More
Paola
icon-with Partner
with Partner
8.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Excelente ubicación y lindo hotel! La terraza es agradable Cuartos pequeños y se escucha mucho el ruido de el corredor.
Carlos Alfonso
icon-with Partner
with Partner
8.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

No me gustó los horarios de piscina ni lo pequeña que era. Muy malo el aire acondicionado, no soplaba y no enfíaba.
VALERIA
icon-with Partner
with Partner
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Great location Very nice room and roof top Staff went above and beyond! Will definitely recommend
Shabnam
icon-with Partner
with Partner
10.0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

It was located centrally so you could walk to almost a lot of places. Staff were helpful and accommodating.
MARIA
icon-with Partner
with Partner
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

The property was centrally located and easy to walk around the city. The service and the buffet was amazing. I highly recommend this hotel and looking forwar to going back.
Javier
icon-Friends and family Family
Friends and family Family
10.0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

Everything was great. The staff was awesome. Will definitely stay here again.
MARIENILDA
icon-Family
Family
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

the rooms were very clean and all the staff were really kind!! air conditioning was perfect and i would really recommend staying here to everyone
Marcelino
icon-with Children
with Children
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Staff was extremely helpful. We arrived late and had made a mistake with the reservation/room type, to which they made changes even though the hotel was fully booked. Above and beyond.
Kyla
icon-with Partner
with Partner
10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Loved the room and the terrace. Wish the pool was open later, I never got to use it. Staff are very helpful even though I’m terrible at Spanish! Thanks :)
Number of reviews per page
20
40

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Lobby 4 H10 Puerta de Alcalá 4* Sup

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