How many rooms are available at BYPILLOW Castellana?

BYPILLOW Castellana has 124 rooms in total.

Does BYPILLOW Castellana provide parking?

Yes, BYPILLOW Castellana provides parking. Please confirm details directly with the hotel.

What do past guests say about BYPILLOW Castellana?

BYPILLOW Castellana is well-known for its Cleanliness, Service and Facilites, Location, as reviewed by verified Traveloka guests.

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BYPILLOW Castellana

Name: BYPILLOW Castellana
Address: Calle de Julián Besteiro, 37, Madrid, Community of Madrid, Spain, 28020, Calle de Julián Besteiro, 37, Madrid, 28020, Spain
Rating: 8.4

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8.4

/10

Very Good

855 reviews

What Guests Say About Their Stay

JOHN

10.0

/ 10

Liked the freshly squeezed orange juice at breakfast Convenient location for Bernabeu stadium Equidistant between Cuzco and Tetuan metro stations, metro very good and cheap Happy to book hotel again if I am in Madrd

Elizabeth

10.0

/ 10

Excellent hotel. Fantastic staff. Very good location. Would highly recommend to travellers. We were there for NFL. So easy access to Real Madrid Stadium

Anita

10.0

/ 10

Room was clean and updated. Breakfast was great. Great location for bernabeu Stadium

In the Area

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Calle de Julián Besteiro, 37, Madrid, Community of Madrid, Spain, 28020

Main Facilities

Restaurant

24-Hour Front Desk

Parking

WiFi

Elevator

note: hotel was previously named Hotel Luze Castellana BYPILLOW Castellana is located in area / city Madrid. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

What's around BYPILLOW Castellana

Calle de Julián Besteiro, 37, Madrid, Community of Madrid, Spain, 28020

Discover More Places

Discover More About BYPILLOW Castellana

General
Near Bernabéu Stadium

Location
With a stay at BYPILLOW Castellana, you'll be centrally located in Madrid, just a 4-minute walk from Paseo de la Castellana and 11 minutes by foot from Bernabéu Stadium. This hotel is 0.7 mi (1.2 km) from Plaza de Castilla and 3.2 mi (5.1 km) from Gran Via.

Attractions
Distances are displayed to the nearest 0.1 mile and kilometer.

Azca Financial District - 0.2 km / 0.1 mi
Paseo de la Castellana - 0.3 km / 0.2 mi
Bernabéu Stadium - 1 km / 0.6 mi
Plaza de Castilla - 1.2 km / 0.7 mi
Gate of Europe - 1.3 km / 0.8 mi
Cuatro Torres Business Area - 2.4 km / 1.5 mi
National Auditorium of Music - 2.5 km / 1.5 mi
Residencia de Estudiantes - 2.8 km / 1.7 mi
Hospital La Paz - 2.9 km / 1.8 mi
Plaza de Olavide - 3.2 km / 2 mi
U.S. Embassy - 3.3 km / 2.1 mi
University City of Madrid - 3.5 km / 2.2 mi
ABC Serrano - 3.6 km / 2.2 mi
Hospital Clinico San Carlos - 3.8 km / 2.3 mi
Hospital Universitario Fundacion Jimenez Diaz - 3.8 km / 2.4 mi

The nearest major airport is Adolfo Suarez Madrid-Barajas Airport (MAD) - 17.3 km / 10.7 mi

Facilities
Make use of convenient amenities such as complimentary wireless internet access, concierge services, and a banquet hall.

Business Facilities
Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and a 24-hour front desk. Self parking (subject to charges) is available onsite.

Dining
Satisfy your appetite at the hotel's coffee shop/cafe, or stay in and take advantage of the room service (during limited hours). Buffet breakfasts are available daily from 7:30 AM to 10:00 AM for a fee.

Rooms
Make yourself at home in one of the 124 air-conditioned rooms featuring flat-screen televisions. Your room comes with a Select Comfort bed. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers.

All facilities in BYPILLOW Castellana

Functional Hall

Lobby

Accommodation Services

Bedroom

Others

Food and Drinks

Vegetarian meal
Breakfast
Snack bar

Things to Do

Outdoor facilities

Connectivity

Free WiFi

General

Banquet
Parking

Accessibilty

Accessible parking

Public Facilities

Smoke-free area
Safety deposit box
Coffee shop
Elevator

Hotel Services

Laundry service
Newspaper in lobby
Luggage storage
24-hour Receptionist
Concierge

Business Facilities

Meeting rooms

Accommodation Policy & General Information in BYPILLOW Castellana

Important Note

Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Contactless check-out is available.

Check-in/Check-out Time

Check-in:

From 16:00

Check-out:

Before 11:00

Fee for buffet breakfast: approximately EUR 18 for adults and EUR 9 for children
Self parking fee: EUR 25 per day
Pet fee: EUR 25 per pet, per night
Service animals are exempt from fees
Crib (infant bed) fee: EUR 15.0 per night
Rollaway bed fee: EUR 30.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Limited Number Of Pets In Room

Professional property host/manager, Contactless check-out is available

General Information

Popular Facilities	Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator
Check-In / Check-Out Time	From 16:00 - to 11:00
Breakfast Availability	Yes, hotel has room that provide breakfast
Available rooms at BYPILLOW Castellana	124
Number of floors in BYPILLOW Castellana	5
Another facilities in BYPILLOW Castellana	Vegetarian meal, Breakfast, Snack bar, Outdoor facilities, Free WiFi

Frequently asked question in BYPILLOW Castellana

What are available facilities at BYPILLOW Castellana?

There are top facilites at BYPILLOW Castellana such as Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator. (some may require extra charges)

What is normal check-in & check-out time at BYPILLOW Castellana?

The standard check-in time at BYPILLOW Castellana is starting from From 16:00 while the latest check-out time is at Before 11:00

Does BYPILLOW Castellana provide breakfast?

Yes, BYPILLOW Castellana provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.

What is the star rating of BYPILLOW Castellana?

BYPILLOW Castellana is a 3.0-star hotel.

How many floors does BYPILLOW Castellana have?

BYPILLOW Castellana has 5 floors.

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More Reviews from Other Guests in BYPILLOW Castellana

Overall Ratings & Reviews BYPILLOW Castellana

Traveloka (1)

Other sources (854)

8.4

Very Good

From 854 reviews

Cleanliness

8.8

Room Comfort

7.8

Location

8.4

Service and Facilites

8.6

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Traveler Reviews BYPILLOW Castellana

Number of reviews per page

Top reviews

Christopher

2.0

/10

Reviewed 15 week(s) ago

Expedia Group verified review

Avoid this hotel. I booked BYPILLOW Castellana because of its location and because it advertised air conditioning. With Madrid at 35°C, this was essential. At check-in, I specifically asked the receptionist to confirm the air conditioning was working and was assured everything was fine. It wasn’t. The air conditioning did not work, the room was unbearably hot, and I endured one of the worst nights I’ve ever had in a hotel. The following morning I was then told the air conditioning was broken. Had the staff been honest when I checked in, I would have found another hotel immediately instead of suffering through the night. I had no choice but to check out, even though I had already paid for a second night. The hotel manager instructed me to contact Expedia and assured me the hotel would authorise a refund for the unused night. I followed every instruction, but the hotel has failed to honour that promise and I am still out of pocket. The worst part wasn’t that the air conditioning broke—these things happen. It was being misled by staff and then having the promised refund refused. I can’t afford legal action, so I can only warn other travellers. Madrid has many better hotels with honest staff who stand by their commitments. I recommend avoiding this one.

Hamza

6.0

/10

Reviewed 16 week(s) ago

Expedia Group verified review

I booked a stay for 4 nights. The first 2 nights were amazing, and everything went well. However, during the last 2 nights, the air conditioning stopped working, and they couldn’t fix it. Even when I checked out, it still wasn’t working. The room was extremely hot, like a sauna. Overall, the room was a good size, the hotel was very clean, and the room itself was spotless. The staff were really helpful throughout my stay. My only issue was the air conditioning and how long it took to fix. It was disappointing that it still wasn’t working by the time I checked out.

Michelle

Business

8.0

/10

Reviewed 27 week(s) ago

Expedia Group verified review

The Hotel was nice overall. The breakfast was good. My only complaint was that you could hear everything in the hallways from your room. I was on the first floor so that may have been it. I also wish there was an area you could sit outside. The pool was area was closed for repairs.

Kathy

with Partner

8.0

/10

Reviewed 29 week(s) ago

Hotels.com verified review

Every thing was very good.

JOHN

10.0

/10

Reviewed 31 week(s) ago

Expedia Group verified review

Lesley

Business

8.0

/10

Reviewed 32 week(s) ago

Hotels.com verified review

Great central location. Friendly and helpful staff. Room was clean and fully functional. My only complaint was a bit of noise from the neighboring room - the walls seemed pretty thin.

Vishnu

4.0

/10

Reviewed 39 week(s) ago

Hotels.com verified review

1. No cooling with the air conditioning 2. When i asked for a additional toilet roll, i was told to fetch it from receptionist myself 3. I was charged incrorrectly for breakfast on arrival, and ws demanded to oay an additional amount on checkout.

Elizabeth

with Partner

10.0

/10

Reviewed 48 week(s) ago

Hotels.com verified review

Excellent hotel. Fantastic staff. Very good location. Would highly recommend to travellers. We were there for NFL. So easy access to Real Madrid Stadium

Anita

10.0

/10

Reviewed 48 week(s) ago

Expedia Group verified review

Room was clean and updated. Breakfast was great. Great location for bernabeu Stadium

Danielle

Friends and Family Family

8.0

/10

Reviewed 49 week(s) ago

Hotels.com verified review

Our stay was wonderful. Only issue was the noise. Every time someone opened or closed a door in the building we could hear it. Especially late at night when trying to sleep. otherwise staff was wonderful. Room was clean. Breakfast was good!

Lawrence

Friends and Family Family

10.0

/10

Reviewed 49 week(s) ago

Hotels.com verified review

Perfect hotel

Rosa

10.0

/10

Reviewed 56 week(s) ago

Expedia Group verified review

Muy Limpi

Szilard

Business

10.0

/10

Reviewed 57 week(s) ago

Hotels.com verified review

Very good hotel, room in good condition and comfortable. The only thing that the doors are not soundproof. However, I had no bad luck with the neighbour guests (this time). Prices, unfortunately, in Madrid, are crazy.

Carolina

Friends and Family with Friends

8.0

/10

Reviewed 59 week(s) ago

Hotels.com verified review

It was a last minute booking, and luckily this hotel was not far from friends. It met all of the needs, and for that I am very grateful!

Lena

Leisure Family

10.0

/10

Reviewed 65 week(s) ago

Expedia Group verified review

The hotel is very nice. We especially liked the daily changing flavored water at reception. The staff was very friendly, and the refrigerator in the hotel room was very convenient. The pool area is also very nice, and the breakfast is well-balanced and good.

Thomas

with Partner

8.0

/10

Reviewed 70 week(s) ago

Hotels.com verified review

We stayed here due to the location.

Golnaz

Leisure

10.0

/10

Reviewed 71 week(s) ago

Expedia Group verified review

Good facilities and great staff

Jacquelyn

Leisure Family

10.0

/10

Reviewed 74 week(s) ago

Expedia Group verified review

Wonderful hotel in a lovely area. Lots of shopping and dining within walking distance. On a quite side street in a very safe neighborhood. Metro is a 5 minute walk. Staff wonderful, hotel very clean. Excellent breakfast.

Aurelio

Leisure

10.0

/10

Reviewed 79 week(s) ago

Expedia Group verified review

Over all everything it was good. Breakfast good, rooms good, customer service good. Safe it was good. Overall Madrid is very safe to be walking late. We went to the Real Madrid soccer game and came back walking to our hotel at midnight. All good. I will definitely recommend this hotel.

David

Leisure Family

10.0

/10

Reviewed 79 week(s) ago

Expedia Group verified review

10 min waling distance to the beat stadium in the world! 😜 Really friendly staff. I would go back on my next visit to watch a game of RMA.

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