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Heritage Hotel
Hotels
7.2
/10
Pleasant
65 reviews
What Guests Say About Their Stay
Jeff
10.0
/ 10
The Heritage is set in a fabulous location, in magnificent grounds on the edge of a lake, peaceful and comfortable. Yet in easy reach of the Sacred City. The staff were helpful and breakfasts superb.
Milo
10.0
/ 10
Stayed for 2 nights. Food was great for a 3 star place. The staff was very friendly and helpful. It's an old hotel but great location. The walk around the lake is beautiful.
Isuru
10.0
/ 10
Great service from the minute we stepped in. We were a little late for lunch but the staff accommodated us anyways. If you’re visiting Anuradhapura this is a great place to stay.
In the Area
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Galwala Road, Pothanegama, Anuradhapura District, North Central Province, Sri Lanka, 50000
Main Facilities
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Restaurant
Swimming Pool
Parking
WiFi
Elevator
Available Room Types in Heritage Hotel
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Heritage Hotel Address: Map & Location
Galwala Road, Pothanegama, Anuradhapura District, North Central Province, Sri Lanka, 50000
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Discover More About Heritage Hotel
General
Near Isurumuniya Vihara
Location
Located in Anuradhapura, Heritage Hotel is in the historical district, a 5-minute drive from Isurumuniya Vihara and 7 minutes from Mirisawetiya Stupa. This family-friendly hotel is 3 mi (4.9 km) from Anuradhapura Archaeological Museum and 3.1 mi (5 km) from Brazen Palace.
Attractions
Distances are displayed to the nearest 0.1 mile and kilometer.
Isurumuniya Vihara - 2.8 km / 1.8 mi
Mirisawetiya Stupa - 3.8 km / 2.4 mi
Anuradhapura Archaeological Museum - 4.3 km / 2.7 mi
Sri Maha Bodhi - 4.3 km / 2.7 mi
Basawakkulama - 4.4 km / 2.7 mi
Brazen Palace - 4.4 km / 2.7 mi
Anuradhapura Folk Museum - 4.5 km / 2.8 mi
Ruwanwelisaya - 5 km / 3.1 mi
Anuradhapura Teaching Hospital - 5.8 km / 3.6 mi
Thuparamaya - 5.9 km / 3.6 mi
Thuparama Dagoba - 5.9 km / 3.6 mi
Royal Palace of King Vijayabahu I - 6.5 km / 4 mi
Jetawanaramaya Museum - 6.6 km / 4.1 mi
Jetavanaramaya - 7.1 km / 4.4 mi
Abhayagiri Museum - 7.3 km / 4.5 mi
The preferred airport for Heritage Hotel is Bandaranaike Intl. Airport (CMB) - 177 km / 110 mi
Facilities
Take time to pamper yourself with a visit to the full-service spa. You're sure to appreciate the recreational amenities, which include 2 outdoor pools and bicycles to rent. This hotel also features complimentary wireless internet access, concierge services, and an arcade/game room.
Business Facilities
Featured amenities include a computer station, express check-in, and complimentary newspapers in the lobby. A train station pick-up service is provided at no charge (available 24 hours), and free self parking is available onsite.
Dining
Grab a bite at Manel, a restaurant which features a bar/lounge and a garden view. You can also stay in and take advantage of the 24-hour room service. Quench your thirst with your favorite drink at the poolside bar. Buffet breakfasts are available daily from 6 AM to 9:30 AM for a fee.
Rooms
Make yourself at home in one of the 46 air-conditioned rooms featuring minibars. Rooms have private balconies. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and bidets.
All facilities in Heritage Hotel
Bar, Cafe and Lounge
Swimming Pool
Entertainment Facility
Functional Hall
Common Space
Hotel Services
- Laundry service
- Express check-in
- Newspaper in lobby
- Wedding service
- Luggage storage
- Porter
- Multilingual staff
- Concierge
Things to Do
- TV lounge
- Outdoor pool
- Garden
- Spa
- Barbecue
- Pool sun loungers
General
- Banquet
- Smoking area
- Parking
- Terrace
Public Facilities
- Safety deposit box
- Coffee shop
- Coffee/tea in lobby
- Elevator
Transportation
- Bus/truck parking
- Airport transfer
- Bicycle rental
Food and Drinks
- Poolside bar
- Breakfast
- Snack bar
Sports and Recreations
- Game room
- Billiard
Family-friendly Facilities
- Children pool
Connectivity
- Free WiFi
Shuttle Service
- Train station pickup
Business Facilities
- Computer station
Accommodation Policy & General Information in Heritage Hotel
Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!
Check-in/Check-out Time
Check-in:
14:00 - 03:00
Check-out:
Before 12:00
Pets
Pets Not Allowed
Additional Policy
Property does not require health documentation at check-in, Professional property host/manager, Contactless check-out is available, No cribs (infant beds) available, Property does not offer onsite COVID-19 testing
- Fee for buffet breakfast: approximately USD 8 for adults and USD 8 for children
- Airport shuttle fee: USD 95 per room
- Airport shuttle fee per child: USD 95
- Housekeeping is available for an additional fee
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
General Information
Popular Facilities | Restaurant, Swimming Pool, Parking, WiFi, Elevator |
Check-In / Check-Out Time | From 14:00 - 03:00 - to 12:00 |
Breakfast Availability | Yes, hotel has room that provide breakfast |
Available rooms at Heritage Hotel | 46 |
Number of floors in Heritage Hotel | 3 |
Another facilities in Heritage Hotel | Laundry service, Express check-in, Newspaper in lobby, Wedding service, Luggage storage |
Frequently asked question in Heritage Hotel
What are available facilities at Heritage Hotel?
There are top facilites at Heritage Hotel such as Restaurant, Swimming Pool, Parking, WiFi, Elevator. (some may require extra charges)
What Time is Check In & Check Out at Heritage Hotel?
Check-in time at Heritage Hotel is staring from 14:00 - 03:00 while the latest check-out time is at before Before 12:00. If you need a hotel early check-in or late check-out, you can submit a special request during your booking.
Important: Special requests for flexible check-in or check-out times are subject to availability and cannot be guaranteed. If having an early check-in or late check-out is important for your travel plans, please review the cancellation policy before confirming your reservation.
Does Heritage Hotel provide breakfast?
Yes, Heritage Hotel provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is The Star Hotel Classification of Heritage Hotel?
Heritage Hotel is officially classified as a 3.0-star hotel. This star hotel classification indicates the standard of facilities and services provided to guests.
How many floors does Heritage Hotel have?
Heritage Hotel has 3 floors.
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More Reviews from Other Guests in Heritage Hotel
Overall Ratings & Reviews Heritage Hotel
Other sources (65)
7.2
Pleasant
From 65 reviews
Cleanliness
7.2
Room Comfort
7.0
Location
7.4
Service and Facilites
7.8
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Traveler Reviews Heritage Hotel
Number of reviews per page
20
40
Top reviews
Kaushalya
Leisure with Children
6.0
/10
Reviewed 47 week(s) ago
Expedia Group verified review
Staff were Friendly and nice. Outside the property is nice. Food is good. We got a room in ground floor overlooking a neighbor house. Fence only had few trees and some sort of a roofing material (takaran sheets). People are constantly walking by the room and looking inside. Because of it, we were unable to leave the blinds open. Hotel is run down, old age shows in room and bathroom. Bathroom fan was loud and my son was scared to go in . I had to ask for extra TP. I had 1/10 of a TP roll and 1/2 TP roll to start. Horrible room. We were unable to figure out how to operate the TV. Two remotes should come with an instruction manual. It’s an ok place to stay. For the price, not worth it.
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Jeff
Leisure with Partner
10.0
/10
Reviewed 63 week(s) ago
Expedia Group verified review
The Heritage is set in a fabulous location, in magnificent grounds on the edge of a lake, peaceful and comfortable. Yet in easy reach of the Sacred City. The staff were helpful and breakfasts superb.
Sunil
8.0
/10
Reviewed 87 week(s) ago
Expedia Group verified review
Great staff and good service. Property not well maintained
Pete
Leisure with Partner
8.0
/10
Reviewed 93 week(s) ago
Expedia Group verified review
It looked like Heritage Hotel had seen better days. The staff were good and helpful. The first night the electronic door lock would make the kind of noise it made when in opening mode. Staff fixed it by disabling the lock to be purely mechanical.
Milo
Leisure Family
10.0
/10
Reviewed 116 week(s) ago
Expedia Group verified review
Stayed for 2 nights. Food was great for a 3 star place. The staff was very friendly and helpful. It's an old hotel but great location. The walk around the lake is beautiful.
Narendra
Leisure Family
4.0
/10
Reviewed 121 week(s) ago
Expedia Group verified review
The staff is great. They are accommodating and attentive. We had no problems with the staff at all.
However, this hotel is old and has not been updated or even maintained properly. The carpeted rooms smell so bad. We had them move us from our initial room because of the carpet smell to another that was only slightly better.
The carpets are old and pulling up at the corners
The bathrooms dont seem to be cleaned thoroughly between guests. The shower glass is cloudy with hard water stains. The sink and surround was also dirty with water spots. The paint is stained and the walls look dirty. The toilet had a ring of filth at the water line. The mattress was so hard and uncomfortable
The dining area had peeling wallpaper and old paint.
The food is below average at best. Each meal was disappointing. No taste and bland.
We left early because we had enough, we booked for 3 days and stayed only for 2 days. We booked another hotel and completed our vacation.
Overall I would NOT recommend this hotel to anyone, until issues above are fixed. We also met senior management who described why the hotel in such condition, seems excuses to us, but if you are opening for business then the property should be in a good condition.
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Ellis
with Partner
6.0
/10
Reviewed 128 week(s) ago
Hotels.com verified review
The Heritage is in a fantastic location, right on the lake and only a short Tuk-Tuk ride from the historic sites. We were greeted with friendly staff who were helpful. However we felt the place was a little run down and not very clean.
Melissa
with Partner
8.0
/10
Reviewed 165 week(s) ago
Hotels.com verified review
This is quite a large hotel, but not many guests were staying when we were there. The rooms were well loved but clean. The service was great and the staff were happy enough to open up the pool bar and sports bar for us to have a pre dinner drink. The staff even organised for us to hire bikes, so we could ride around the lake and visit the temples.
The pool was great for a cool down at the end of the day.
There is not much in the way of restaurants around the hotel, but the food in the hotel is delicious and affordable.
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Rajiv
Leisure Family
4.0
/10
Reviewed 359 week(s) ago
Expedia Group verified review
The Swimming Pool was not in operation (I booked this hotel mainly because of the Swimming Pool).
The Minibar was not working (when complaining, they came and told it was working even though it was not getting cold).
It was a wet bathroom as the water splashes out of the shower cubicle.
Even though I checked-in at 9pm I was asked to leave at noon or pay Rs.2,500 for every hour I stay.
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Verified traveler
Leisure
8.0
/10
Reviewed 375 week(s) ago
Expedia Group verified review
Location by the lake. The rooms were spacious and very clean. The bathroom was clean but there was a small water leak. I only stayed for one night and did not bother asking them to fix it. Did let them know there was a leak when leaving and they were very sorry about it and asked why i did not let them know earlier.
Verified traveler
Leisure with Partner
4.0
/10
Reviewed 379 week(s) ago
Expedia Group verified review
Felt this hotel has great potential as the grounds are beautiful and the lobby is as well. The pool was great although it had a poolside bar but no one attending it. The room was spacious but very worn as well as the towels and bedding. It was clean enough. The bathroom had a very strong odor - not sure if it was an air freshener but it was very overwhelming. The food was average. The service was friendly. But was just disappointed for the missing upkeep of this hotel
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Verified traveler
4.0
/10
Reviewed 384 week(s) ago
Expedia Group verified review
Breakfast was bad. Room was ordinary. Staff did not details about the town
Verified traveler
6.0
/10
Reviewed 386 week(s) ago
Expedia Group verified review
The property is rundown and needs an upgrade.The front desk staff were helpful.The food was good.
Verified traveler
4.0
/10
Reviewed 388 week(s) ago
Expedia Group verified review
The bathroom was corroded and stank. Room was a bit dusty.
Isuru
Family
10.0
/10
Reviewed 390 week(s) ago
Hotels.com verified review
Great service from the minute we stepped in. We were a little late for lunch but the staff accommodated us anyways. If you’re visiting Anuradhapura this is a great place to stay.
Niraj
10.0
/10
Reviewed 395 week(s) ago
Expedia Group verified review
Nothing to complain. Room is OK and Staff arranged us Tuk Tuk when ever we want to go out.
Dhanushka
10.0
/10
Reviewed 399 week(s) ago
Expedia Group verified review
Staff was very accommodative and hospitable. Clean room
Herbert
8.0
/10
Reviewed 401 week(s) ago
Expedia Group verified review
Friendly staff, very good breakfast, would have liked if fresh fruit juice was served for breakfast, wallpaper in reastaurant tearing off. Confusion about assigning drivers quarters.
Verified traveler
8.0
/10
Reviewed 403 week(s) ago
Expedia Group verified review
requested lake view room. However diss-pointed that room does not have lake view, however considering environment, it is better they built the hotel out of lake. But next time better they explain it.
Verified traveler
with Partner
10.0
/10
Reviewed 403 week(s) ago
Hotels.com verified review
Service was really great as they worked hard to get us in a room when we showed up early and tired from a flight. Plus the room, amenities and general service was one of the nicest we stayed in during our trip in Sri Lanka. It’s not a luxury resort but it’s Great value for money
Number of reviews per page
20
40
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