Astoria Lucerne

Hotels
8.3
/10
Very Good
932 reviews

What Guests Say About Their Stay

Antea

10.0
/ 10
Very comfortable room, modern! I haven’t used the restaurants but looked great. The only thing missing for me is a kettle in the room.

Darren

10.0
/ 10
Amazing place stunning friendly city looking forward to going back. Hotel was stunning great rooms and great staff 100%

Amit Devdas

10.0
/ 10
I must say reading some reviews I was apprehensive about this hotel however all that went away the minute we stepped in. FYI they charge 100 CHF a day deposit which you get back end of your stay and they take this immediately at check in. You also get charged city tax around 25CHF at the end of your trip. The hotel staff and location are amazing. The staff are so good they helped me out with everything I asked and our room was spotless. The location is fantastic just mins away from the station and central to restaurants and shopping centres. Yes there is noise at night from people partying but theres a rooftop bar above you and bars outside too so why are people surprised by this lol. We had that one night until 1am but it was expected and that's fine. Overall great hotel lovely staff fantastic location and I can definitely say I will 100% return to this hotel again. Thank you Hotel Astoria!!❤️
In the Area
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Pilatusstrasse 29, Luzern, Lucerne-Stadt, Switzerland, 6003

Main Facilities

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Restaurant
24-Hour Front Desk
Parking
WiFi
note: hotel was previously named Hotel Astoria Staying at Astoria Lucerne is a good choice when you are visiting Luzern. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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Astoria Lucerne Address: Map & Location

Pilatusstrasse 29, Luzern, Lucerne-Stadt, Switzerland, 6003
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Lobby Astoria Lucerne
Exterior 2 Astoria Lucerne

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General


Near Chapel Bridge

Location


With a stay at Astoria Lucerne in Lucerne, you'll be within a 15-minute walk of Chapel Bridge and Lucerne Town Hall. This hotel is 9.3 mi (14.9 km) from Mount Pilatus and 0.3 mi (0.5 km) from Museum Sammlung Rosengart.

Attractions


Distances are displayed to the nearest 0.1 mile and kilometer.

Museum Sammlung Rosengart - 0.3 km / 0.2 mi
Franciscan Church - 0.4 km / 0.2 mi
Jesuit Church - 0.4 km / 0.3 mi
Chapel Bridge - 0.5 km / 0.3 mi
Gameorama - 0.5 km / 0.3 mi
The Swiss Path - 0.6 km / 0.3 mi
St. James Way - 0.6 km / 0.4 mi
Alpine Panorama Path - 0.6 km / 0.4 mi
Lucerne Town Hall - 0.6 km / 0.4 mi
Rosengart Collection - 0.6 km / 0.4 mi
Via Gottardo - 0.6 km / 0.4 mi
KKL Lucerne - 0.6 km / 0.4 mi
Mill Bridge - 0.6 km / 0.4 mi
Lucerne Ferry Terminal - 0.6 km / 0.4 mi
Museum Luzern - 0.6 km / 0.4 mi

The preferred airport for Astoria Lucerne is Zurich Airport (ZRH) - 68.7 km / 42.7 mi

Facilities


Be sure to enjoy recreational amenities including a nightclub and a health club. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and a banquet hall.

Business Facilities


Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. Self parking (subject to charges) is available onsite.

Dining


Enjoy Thai cuisine at Thai Garden, one of the hotel's many dining establishments, which include 4 restaurants and a coffee shop/cafe. Relax with a refreshing drink at one of the 3 bars/lounges. Buffet breakfasts are served on weekdays from 6:30 AM to 10:00 AM and on weekends from 6:30 AM to 11:00 AM for a fee.

Rooms


Make yourself at home in one of the 252 air-conditioned rooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have showers and hair dryers. Conveniences include safes and desks, and housekeeping is provided daily.

All facilities in Astoria Lucerne

Bar, Cafe and Lounge Astoria Lucerne
Bar, Cafe and Lounge
Fitness Center Astoria Lucerne
Fitness Center
Common Space Astoria Lucerne
Common Space
Lobby Astoria Lucerne
Lobby
Exterior Astoria Lucerne
Exterior

General

  • Banquet
  • Parking
  • Terrace
  • Rooftop terrace

Public Facilities

  • Parking
  • Smoke-free area
  • Safety deposit box
  • Coffee shop

Hotel Services

  • Laundry service
  • Luggage storage
  • 24-hour Receptionist
  • Concierge

Food and Drinks

  • Nightclub
  • Breakfast

Transportation

  • Limited parking

Things to Do

  • Health club

Connectivity

  • Free WiFi

Business Facilities

  • Meeting rooms

Sports and Recreations

  • Fitness center

Accommodation Policy & General Information in Astoria Lucerne

Check-in/Check-out Time

Check-in:
From 15:00
Check-out:
Before 11:00

General Check-in Instructions

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards; cash is not accepted
  • Safety features at this property include a smoke detector
, Front desk staff will greet guests on arrival at the property. The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. Other arrangements must be coordinated with the property prior to arrival. Information provided by the property may be translated using automated translation tools.

Pets

Pets Allowed
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General Information

Popular Facilities
Restaurant, 24-Hour Front Desk, Parking, WiFi
Check-In / Check-Out Time
From 15:00 - to 11:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Astoria Lucerne
252
Number of floors in Astoria Lucerne
8
Another facilities in Astoria Lucerne
Banquet, Terrace, Rooftop terrace, Smoke-free area, Safety deposit box

Frequently asked question in Astoria Lucerne

What are available facilities at Astoria Lucerne?
There are top facilites at Astoria Lucerne such as Restaurant, 24-Hour Front Desk, Parking, WiFi. (some may require extra charges)
What Time is Check In & Check Out at Astoria Lucerne?
Check-in time at Astoria Lucerne is staring from From 15:00 while the latest check-out time is at before Before 11:00. If you need a hotel early check-in or late check-out, you can submit a special request during your booking. Important: Special requests for flexible check-in or check-out times are subject to availability and cannot be guaranteed. If having an early check-in or late check-out is important for your travel plans, please review the cancellation policy before confirming your reservation.
Does Astoria Lucerne provide breakfast?
Yes, Astoria Lucerne provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is The Star Hotel Classification of Astoria Lucerne?
Astoria Lucerne is officially classified as a 4.0-star hotel. This star hotel classification indicates the standard of facilities and services provided to guests.
How many floors does Astoria Lucerne have?
Astoria Lucerne has 8 floors.
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More Reviews from Other Guests in Astoria Lucerne

Overall Ratings & Reviews Astoria Lucerne

Traveloka (3)
Other sources (929)
8.4
Very Good
From 929 reviews
Cleanliness

9.2

Room Comfort

8.6

Service and Facilites

8.8

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Astoria Lucerne

Number of reviews per page
20
40
Top reviews
Paul
icon-Business
Business
10.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Great
Elizabeth
icon-with Children
with Children
8.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

The staff was very friendly and knowledgeable, and the property itself was perfect for what we needed--close to everything we wanted and an excellent breakfast. My only complaint is that you can hear what I assume is the rooftop bar late into the night. The constant base from the music/DJ made it really hard to sleep (even with a sound machine). Everything else was great, but that was certainly a damper (especially when you're jet-lagged).
Read More
Yuneisy
icon-with Children
with Children
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Some music until very late on weekends from the lounge on the same building ( it’s a nice spot). Everything else was awesome.
Ryan Collen
4.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Attitude at the front desk was terrible. Zero customer service and care. No pleasing personality and seems annoyed when answering questions.
Antea
icon-
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Very comfortable room, modern! I haven’t used the restaurants but looked great. The only thing missing for me is a kettle in the room.
ani
8.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

The beds given to me were two conjoined together to form a king sized bed which is what i had requested for.. the other bed kept moving and slipping
William
10.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Terrific
Michelle
icon-with Partner
with Partner
8.0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

Clean room, great location close to train station.
Chetan
icon-with Partner
with Partner
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Yes it was clean and spotless
John
icon-Friends and Family Family
Friends and Family Family
2.0
/10
Reviewed 21 week(s) ago

Hotels.com verified review

Front end hotel staff was extremely rude
Darren
10.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Amazing place stunning friendly city looking forward to going back. Hotel was stunning great rooms and great staff 100%
Neil
6.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

Room was adequate. Location was good with easy walk to attractions.
Ai
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

Like our room with city view, spacious nice clean bathroom with showers &tub. Suggestion: provide kettle with tea bags as most hotels, reconfigure closets spaces as it’s not easy to access for us. We end up laying our outerwear’s on the couch
Claudia
8.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

Everything was great Just the clanking ladies very noisy very early in the morning
Li
icon-Family
Family
10.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

Clean and convenient, staff are very helpful
Pajtim
10.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

Grate location, professional staff,
Pedro
10.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

Excellent
douglas
6.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

.
Amit Devdas
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

I must say reading some reviews I was apprehensive about this hotel however all that went away the minute we stepped in. FYI they charge 100 CHF a day deposit which you get back end of your stay and they take this immediately at check in. You also get charged city tax around 25CHF at the end of your trip. The hotel staff and location are amazing. The staff are so good they helped me out with everything I asked and our room was spotless. The location is fantastic just mins away from the station and central to restaurants and shopping centres. Yes there is noise at night from people partying but theres a rooftop bar above you and bars outside too so why are people surprised by this lol. We had that one night until 1am but it was expected and that's fine. Overall great hotel lovely staff fantastic location and I can definitely say I will 100% return to this hotel again. Thank you Hotel Astoria!!❤️
Read More
Harry
icon-with Partner
with Partner
6.0
/10
Reviewed 30 week(s) ago

Hotels.com verified review

Room was clean & hotel was in good location, but. Woken up every single morning around 7/8am onwards by chairs just constantly getting dragged around the floors EVERY single morning and would continue into the early afternoon. The room was constanly warm the first thing we did on arrival was turn heating off and open the window and it just didn't make a difference the room was way too hot.
Read More
Number of reviews per page
20
40

Ready to make up your mind?

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Others 4 Astoria Lucerne

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

Overall Ratings & Reviews Astoria Lucerne

Traveloka (3)
Other sources (929)
8.4
Very Good
From 929 reviews
Cleanliness

9.2

Room Comfort

8.6

Service and Facilites

8.8

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Astoria Lucerne

Number of reviews per page
20
40
Top reviews
Paul
icon-Business
Business
10.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Great
Elizabeth
icon-with Children
with Children
8.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

The staff was very friendly and knowledgeable, and the property itself was perfect for what we needed--close to everything we wanted and an excellent breakfast. My only complaint is that you can hear what I assume is the rooftop bar late into the night. The constant base from the music/DJ made it really hard to sleep (even with a sound machine). Everything else was great, but that was certainly a damper (especially when you're jet-lagged).
Read More
Yuneisy
icon-with Children
with Children
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Some music until very late on weekends from the lounge on the same building ( it’s a nice spot). Everything else was awesome.
Ryan Collen
4.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Attitude at the front desk was terrible. Zero customer service and care. No pleasing personality and seems annoyed when answering questions.
Antea
icon-
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Very comfortable room, modern! I haven’t used the restaurants but looked great. The only thing missing for me is a kettle in the room.
ani
8.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

The beds given to me were two conjoined together to form a king sized bed which is what i had requested for.. the other bed kept moving and slipping
William
10.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Terrific
Michelle
icon-with Partner
with Partner
8.0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

Clean room, great location close to train station.
Chetan
icon-with Partner
with Partner
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Yes it was clean and spotless
John
icon-Friends and Family Family
Friends and Family Family
2.0
/10
Reviewed 21 week(s) ago

Hotels.com verified review

Front end hotel staff was extremely rude
Darren
10.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Amazing place stunning friendly city looking forward to going back. Hotel was stunning great rooms and great staff 100%
Neil
6.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

Room was adequate. Location was good with easy walk to attractions.
Ai
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

Like our room with city view, spacious nice clean bathroom with showers &tub. Suggestion: provide kettle with tea bags as most hotels, reconfigure closets spaces as it’s not easy to access for us. We end up laying our outerwear’s on the couch
Claudia
8.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

Everything was great Just the clanking ladies very noisy very early in the morning
Li
icon-Family
Family
10.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

Clean and convenient, staff are very helpful
Pajtim
10.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

Grate location, professional staff,
Pedro
10.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

Excellent
douglas
6.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

.
Amit Devdas
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

I must say reading some reviews I was apprehensive about this hotel however all that went away the minute we stepped in. FYI they charge 100 CHF a day deposit which you get back end of your stay and they take this immediately at check in. You also get charged city tax around 25CHF at the end of your trip. The hotel staff and location are amazing. The staff are so good they helped me out with everything I asked and our room was spotless. The location is fantastic just mins away from the station and central to restaurants and shopping centres. Yes there is noise at night from people partying but theres a rooftop bar above you and bars outside too so why are people surprised by this lol. We had that one night until 1am but it was expected and that's fine. Overall great hotel lovely staff fantastic location and I can definitely say I will 100% return to this hotel again. Thank you Hotel Astoria!!❤️
Read More
Harry
icon-with Partner
with Partner
6.0
/10
Reviewed 30 week(s) ago

Hotels.com verified review

Room was clean & hotel was in good location, but. Woken up every single morning around 7/8am onwards by chairs just constantly getting dragged around the floors EVERY single morning and would continue into the early afternoon. The room was constanly warm the first thing we did on arrival was turn heating off and open the window and it just didn't make a difference the room was way too hot.
Read More
Number of reviews per page
20
40