Astoria Lucerne

Hotels
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8.5
/10
Very Good
1,003 reviews

What Guests Say About Their Stay

Connie

10.0
/ 10
Room was spacious, clean, and cool with air conditioning! Location convenient to Altstadt Lucerne.

Charlotte

10.0
/ 10
Good location. Very quiet and clean. Helpful reception staff. The only thing I didn’t like was that the coffee machine didn’t work, but that was minor.

Justin

10.0
/ 10
Great location in Lucerne. Very clean room and clean common areas. Front desk was helpful and knowledgeable .
In the Area
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Pilatusstrasse 29, Luzern, Lucerne-Stadt, Switzerland, 6003

Main Facilities

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This accommodation offers:
Nightclub
Parking
Luggage storage
Rooftop terrace
Health club
Fitness center
24-hour Receptionist
note: hotel was previously named Hotel Astoria Staying at Astoria Lucerne is a good choice when you are visiting Luzern. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Astoria Lucerne

Pilatusstrasse 29, Luzern, Lucerne-Stadt, Switzerland, 6003
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Lobby Astoria Lucerne
Exterior 2 Astoria Lucerne

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General
Near Chapel Bridge

Location
With a stay at Astoria Lucerne in Lucerne, you'll be within a 10-minute walk of Chapel Bridge and Franciscan Church. This hotel is 0.4 mi (0.6 km) from Jesuit Church and 0.4 mi (0.7 km) from The Swiss Path.

Attractions
Distances are displayed to the nearest 0.1 mile and kilometer.

Franciscan Church - 0.4 km / 0.2 mi
Jesuit Church - 0.4 km / 0.3 mi
Chapel Bridge - 0.5 km / 0.3 mi
Gameorama - 0.5 km / 0.3 mi
The Swiss Path - 0.6 km / 0.3 mi
Alpine Panorama Path - 0.6 km / 0.4 mi
Lucerne Town Hall - 0.6 km / 0.4 mi
Rosengart Collection - 0.6 km / 0.4 mi
Via Gottardo - 0.6 km / 0.4 mi
KKL Lucerne - 0.6 km / 0.4 mi
Mill Bridge - 0.6 km / 0.4 mi
Lucerne Ferry Terminal - 0.6 km / 0.4 mi
Museum Luzern - 0.6 km / 0.4 mi
Natur-Museum - 0.7 km / 0.4 mi
Modern Art Museum - 0.7 km / 0.4 mi

The preferred airport for Astoria Lucerne is Zurich Airport (ZRH) - 68.7 km / 42.7 mi

Facilities
Be sure to enjoy recreational amenities including a nightclub and a health club. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and a banquet hall.

Business Facilities
Featured amenities include a 24-hour front desk, luggage storage, and a safe deposit box at the front desk. Self parking (subject to charges) is available onsite.

Dining
Enjoy Thai cuisine at Thai Garden, one of the hotel's many dining establishments, which include 4 restaurants and a coffee shop/cafe. Relax with a refreshing drink at one of the 3 bars/lounges. Buffet breakfasts are served on weekdays from 6:30 AM to 10:00 AM and on weekends from 6:30 AM to 11:00 AM for a fee.

Rooms
Make yourself at home in one of the 252 air-conditioned rooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have showers and hair dryers. Conveniences include phones, as well as safes and desks.

All facilities in Astoria Lucerne

Facility

  • Nightclub
Fitness Center Astoria Lucerne
Fitness Center
Common Space Astoria Lucerne
Common Space
Lobby Astoria Lucerne
Lobby
Exterior Astoria Lucerne
Exterior
Bedroom Astoria Lucerne
Bedroom

Transportation

  • Limited parking

Food and Drinks

  • Nightclub
  • Breakfast

Things to Do

  • Health club

Connectivity

  • Free WiFi

General

  • Banquet
  • Parking
  • Terrace
  • Rooftop terrace

Public Facilities

  • Parking
  • Smoke-free area
  • Safety deposit box
  • Coffee shop

Hotel Services

  • Luggage storage
  • 24-hour Receptionist
  • Concierge

Business Facilities

  • Meeting rooms

Sports and Recreations

  • Fitness center

Accommodation Policy & General Information in Astoria Lucerne

General Check-in Instructions

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards; cash is not accepted
  • Safety features at this property include a smoke detector
, Front desk staff will greet guests on arrival at the property. The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. Other arrangements must be coordinated with the property prior to arrival. Information provided by the property may be translated using automated translation tools.

Pets

Pets Allowed
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General Information

Popular Facilities
Check-In / Check-Out Time
From 15:00 - to 11:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Astoria Lucerne
252
Number of floors in Astoria Lucerne
8
Another facilities in Astoria Lucerne
Limited parking, Nightclub, Breakfast, Health club, Free WiFi

Frequently asked question in Astoria Lucerne

What is normal check-in & check-out time at Astoria Lucerne?
The standard check-in time at Astoria Lucerne is starting from From 15:00 while the latest check-out time is at Before 11:00
Does Astoria Lucerne provide breakfast?
Yes, Astoria Lucerne provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Astoria Lucerne
Astoria Lucerne has a 4.0-star rating.
How many floors does Astoria Lucerne have?
Astoria Lucerne has 8.
How many rooms are available at Astoria Lucerne
Astoria Lucerne has 252.
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More Reviews from Other Guests in Astoria Lucerne

Overall Ratings & Reviews Astoria Lucerne

Traveloka (3)
Other sources (1,000)
8.6
Very Good
From 1,000 reviews
Cleanliness

9.2

Room Comfort

8.6

Service and Facilites

8.8

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Traveler Reviews Astoria Lucerne

Number of reviews per page
20
40
Top reviews
Yinming
icon-Friends and family Family
Friends and family Family
6.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

This hotel is nice clean. However staff was not very patient and helpful. Besides we paid additional tax for 100 SF per day plus 15 SF when we were checking out (no idea what’s for).
Connie
icon-Family
Family
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Room was spacious, clean, and cool with air conditioning! Location convenient to Altstadt Lucerne.
Atheel
icon-Friends and family Family
Friends and family Family
8.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Very nice, clean and well maintained facility. Room was decent size by European standards with comfortable bed, but the sofa bed was not as comfortable with very had mattress. Location was great, within walking distance from train station and old city. Very hot outside but AC kept the room nice and cool, which was important for us. Wouldn’t mind staying here again.
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Sue
icon-Family
Family
4.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Check in staff was so rude to us it was a terrible first impression. Repeatedly staff would walk past you throughout the stay and not acknowledge you at all. No good morning, nothing. At check out, no thank you for staying, safe journey home- nothing. Really poor for paying almost $600 cad a night. Location good. Would not stay here again.
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Charlotte
icon-with Children
with Children
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Good location. Very quiet and clean. Helpful reception staff. The only thing I didn’t like was that the coffee machine didn’t work, but that was minor.
Justin
icon-with Friends
with Friends
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Great location in Lucerne. Very clean room and clean common areas. Front desk was helpful and knowledgeable .
Banaz
icon-with Children
with Children
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Very clean. Excellent staff and fantastic location.
Glen
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Clean Rooms. Conveniently located. Great restaurants.
Daniel
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Great downtown location; 5 min walk from the train station
Eleanor
6.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Lucerne is filled with charming, beautiful hotels but this is not one of them. It looks like an office building decorated in the 1980s. The rooms are basic and average. They’re fine but no view, no charm, and just average bedding and bath. It caters to tour groups. The breakfast is good but not as good as we’ve seen at other mid range hotels in Switzerland. It’s on the other side of the river from old town so it’s a short 8-15 min walk to the tourist sites. It’s not a bad walk though. We ate at the Thai restaurant on property and the food and service were indeed excellent, but be prepared to spend about 3x the cost of a similar meal in NYC.
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Meng Wee
10.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Excellent breakfast and courteous staff.
Jesus
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

A very nice hotel. I will be staying at this hotel again if ever I go back to Lucerne.
Jekaterina
6.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

The hotel was fine in general, but we got a room without mini bar fridge and no slippers in the room, which was a bit odd for the 4star hotel. Also my initial message with special requirements about birthday arrangements were completely ignored, quite disappointing. In general though, room was good and area around is quite vibrant, convenient location. But the stay was a bit disappointing due to above.
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Kevin
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Amazing hotel the room was gorgeous, great location, and the staff was amazing!!
Nnembu
4.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

I recently stayed at the Astoria Hotel in Lucerne and booked two rooms. While the location is excellent and right in the city centre, my overall experience was disappointing. The biggest issue was the service. I found the staff to be unfriendly and unhelpful. Throughout my stay, I never felt welcomed, and interactions with the reception team left a poor impression. One of the rooms was modern and comfortable, but the other was a letdown. The bathroom had no toilet door, which was surprising for a hotel of this standard. Although I was offered an alternative room, it was in an older part of the hotel and was noticeably less appealing. Guests book rooms based on the photos and descriptions provided, so discovering such a significant design flaw on arrival was disappointing. Housekeeping was also inconsistent. One of our rooms was not cleaned during our stay, which is unacceptable considering the price charged. Only two towels were provided, despite there being plenty of storage space. For a hotel at this price point, guests should not have to request additional towels. The hotel's central location is its strongest feature, and parts of the property have a modern design. Unfortunately, these positives were overshadowed by poor customer service, inconsistent housekeeping. Based on my experience, I would not choose to stay here again.
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David
icon-with Partner
with Partner
10.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Second time we have stayed at this hotel, and it is great! Staff is very friendly. The breakfast is great. Convenient location.
Hyeju
icon-Friends and family Family
Friends and family Family
10.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Although the room was a little damp and had musty smell, the air conditioning made me comfortable. Thanks to the friendly staff during check out.
Said
icon-with Children
with Children
8.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Recommended!
Rebecca
icon-Friends and family with Friends
Friends and family with Friends
10.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Great Stay. Location is perfect, close short walk to the old town but away from the crowds. Easy walk to train station. Clean, comfortable room. A very good choice.
Kathryn
icon-Family
Family
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Lovely property in a wonderful city. Excellent breakfast and conveniently located!
Number of reviews per page
20
40

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Bedroom 4 Astoria Lucerne

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.