Astoria Lucerne

Hotels
8.3
/10
Very Good
916 reviews

What Guests Say About Their Stay

Darren

10.0
/ 10
Amazing place stunning friendly city looking forward to going back. Hotel was stunning great rooms and great staff 100%

Amit Devdas

10.0
/ 10
I must say reading some reviews I was apprehensive about this hotel however all that went away the minute we stepped in. FYI they charge 100 CHF a day deposit which you get back end of your stay and they take this immediately at check in. You also get charged city tax around 25CHF at the end of your trip. The hotel staff and location are amazing. The staff are so good they helped me out with everything I asked and our room was spotless. The location is fantastic just mins away from the station and central to restaurants and shopping centres. Yes there is noise at night from people partying but theres a rooftop bar above you and bars outside too so why are people surprised by this lol. We had that one night until 1am but it was expected and that's fine. Overall great hotel lovely staff fantastic location and I can definitely say I will 100% return to this hotel again. Thank you Hotel Astoria!!❤️

Lana

10.0
/ 10
Our stay at this hotel was absolutely incredible! The location is truly unbeatable—right in the heart of Lucerne, making it easy to explore the city on foot. The staff was unbelievably sweet and went above and beyond to make sure we had everything we needed, even helping us coordinate public transportation. The cleanliness was exceptional, and the breakfast far exceeded our expectations with a variety of delicious options. One of the highlights was the stunning rooftop bar—breathtaking views and the perfect place to unwind. A special shoutout to Tommy! He was extremely knowledgeable, friendly, and genuinely cared about creating a great experience for us. He went above and beyond in every way. We would definitely stay here again. Highly recommended! 🌟🇨🇭✨
In the Area
See Map
Pilatusstrasse 29, Luzern, Lucerne-Stadt, Switzerland, 6003

Main Facilities

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Restaurant
24-Hour Front Desk
Parking
WiFi
note: hotel was previously named Hotel Astoria Staying at Astoria Lucerne is a good choice when you are visiting Luzern. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Astoria Lucerne

Pilatusstrasse 29, Luzern, Lucerne-Stadt, Switzerland, 6003
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Lobby Astoria Lucerne
Exterior 2 Astoria Lucerne

Discover More About Astoria Lucerne

note: hotel was previously named Hotel Astoria

Location


Staying at Astoria Lucerne is a good choice when you are visiting Luzern.

About Astoria Lucerne

Not all hotel allow guests with pets, but Astoria Lucerne welcome your furry friend with its special policy. This pet friendly hotel lets you to enjoy holiday without having to worry about leaving your pet at home.

Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.

The hotel’s fitness center is a must-try during your stay here.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Astoria Lucerne is a hotel with great comfort and excellent service according to most hotel's guests.

Get precious and unforgettable moment during your stay at Astoria Lucerne.

All facilities in Astoria Lucerne

Bar, Cafe and Lounge Astoria Lucerne
Bar, Cafe and Lounge
Fitness Center Astoria Lucerne
Fitness Center
Common Space Astoria Lucerne
Common Space
Lobby Astoria Lucerne
Lobby
Exterior Astoria Lucerne
Exterior

General

  • Banquet
  • Parking
  • Terrace
  • Rooftop terrace

Public Facilities

  • Parking
  • Smoke-free area
  • Safety deposit box
  • Coffee shop

Hotel Services

  • Laundry service
  • Luggage storage
  • 24-hour Receptionist
  • Concierge

Food and Drinks

  • Nightclub
  • Breakfast

Transportation

  • Limited parking

Things to Do

  • Health club

Connectivity

  • Free WiFi

Business Facilities

  • Meeting rooms

Sports and Recreations

  • Fitness center

Accommodation Policy & General Information in Astoria Lucerne

Check-in/Check-out Time

Check-in:
From 15:00
Check-out:
Before 11:00

General Check-in Instructions

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards; cash is not accepted
  • Safety features at this property include a smoke detector
, Front desk staff will greet guests on arrival at the property. The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. Other arrangements must be coordinated with the property prior to arrival. Information provided by the property may be translated using automated translation tools.

Pets

Pets Allowed
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General Information

Popular Facilities
Restaurant, 24-Hour Front Desk, Parking, WiFi
Check-In / Check-Out Time
From 15:00 - to 11:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Astoria Lucerne
252
Number of floors in Astoria Lucerne
8
Another facilities in Astoria Lucerne
Banquet, Terrace, Rooftop terrace, Smoke-free area, Safety deposit box

Frequently asked question in Astoria Lucerne

What are available facilities at Astoria Lucerne?
There are top facilites at Astoria Lucerne such as Restaurant, 24-Hour Front Desk, Parking, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Astoria Lucerne?
The standard check-in time at Astoria Lucerne is starting from From 15:00 while the latest check-out time is at Before 11:00
Does Astoria Lucerne provide breakfast?
Yes, Astoria Lucerne provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
How many stars does Astoria Lucerne have?
Astoria Lucerne is a 4.0-star hotel.
How many floors does Astoria Lucerne have?
Astoria Lucerne has 8 floors.
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More Reviews from Other Guests in Astoria Lucerne

Overall Ratings & Reviews Astoria Lucerne

Traveloka (3)
Other sources (913)
8.4
Very Good
From 913 reviews
Cleanliness

9.2

Room Comfort

8.6

Service and Facilites

8.8

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Astoria Lucerne

Number of reviews per page
20
40
Top reviews
Michelle
icon-with Partner
with Partner
8.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Clean room, great location close to train station.
Chetan
icon-with Partner
with Partner
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Yes it was clean and spotless
John
icon-Friends and Family Family
Friends and Family Family
2.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

Front end hotel staff was extremely rude
Darren
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Amazing place stunning friendly city looking forward to going back. Hotel was stunning great rooms and great staff 100%
Neil
6.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Room was adequate. Location was good with easy walk to attractions.
Ai
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Like our room with city view, spacious nice clean bathroom with showers &tub. Suggestion: provide kettle with tea bags as most hotels, reconfigure closets spaces as it’s not easy to access for us. We end up laying our outerwear’s on the couch
Claudia
8.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Everything was great Just the clanking ladies very noisy very early in the morning
Li
icon-Family
Family
10.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Clean and convenient, staff are very helpful
Pajtim
10.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

Grate location, professional staff,
Pedro
10.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

Excellent
douglas
6.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

.
Amit Devdas
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

I must say reading some reviews I was apprehensive about this hotel however all that went away the minute we stepped in. FYI they charge 100 CHF a day deposit which you get back end of your stay and they take this immediately at check in. You also get charged city tax around 25CHF at the end of your trip. The hotel staff and location are amazing. The staff are so good they helped me out with everything I asked and our room was spotless. The location is fantastic just mins away from the station and central to restaurants and shopping centres. Yes there is noise at night from people partying but theres a rooftop bar above you and bars outside too so why are people surprised by this lol. We had that one night until 1am but it was expected and that's fine. Overall great hotel lovely staff fantastic location and I can definitely say I will 100% return to this hotel again. Thank you Hotel Astoria!!❤️
Read More
Harry
icon-with Partner
with Partner
6.0
/10
Reviewed 27 week(s) ago

Hotels.com verified review

Room was clean & hotel was in good location, but. Woken up every single morning around 7/8am onwards by chairs just constantly getting dragged around the floors EVERY single morning and would continue into the early afternoon. The room was constanly warm the first thing we did on arrival was turn heating off and open the window and it just didn't make a difference the room was way too hot.
Read More
Ashish
icon-Leisure
Leisure
6.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

Bathroom was really small and cramped.
Adam Paul
icon-Leisure
Leisure
8.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

Close to main station and good staff
Lana
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

Our stay at this hotel was absolutely incredible! The location is truly unbeatable—right in the heart of Lucerne, making it easy to explore the city on foot. The staff was unbelievably sweet and went above and beyond to make sure we had everything we needed, even helping us coordinate public transportation. The cleanliness was exceptional, and the breakfast far exceeded our expectations with a variety of delicious options. One of the highlights was the stunning rooftop bar—breathtaking views and the perfect place to unwind. A special shoutout to Tommy! He was extremely knowledgeable, friendly, and genuinely cared about creating a great experience for us. He went above and beyond in every way. We would definitely stay here again. Highly recommended! 🌟🇨🇭✨
Read More
Darlene
icon-Friends and Family with Friends
Friends and Family with Friends
10.0
/10
Reviewed 31 week(s) ago

Hotels.com verified review

Very nice room. Staff was curteous and helpful. Enjoyed my stay.
Ricardo
6.0
/10
Reviewed 31 week(s) ago

Expedia Group verified review

Restroom was too small. No door for privacy either.
Brendan
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 32 week(s) ago

Expedia Group verified review

Hotel staff were fantastic! Nice hotel in a great area. a short walk to the allstadt and great small shops. Breakfast was a great plus.
Daime
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 33 week(s) ago

Expedia Group verified review

Great place!
Number of reviews per page
20
40

Ready to make up your mind?

Book Your Stay Now
Others 4 Astoria Lucerne

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

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Overall Ratings & Reviews Astoria Lucerne

Traveloka (3)
Other sources (913)
8.4
Very Good
From 913 reviews
Cleanliness

9.2

Room Comfort

8.6

Service and Facilites

8.8

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Astoria Lucerne

Number of reviews per page
20
40
Top reviews
Michelle
icon-with Partner
with Partner
8.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Clean room, great location close to train station.
Chetan
icon-with Partner
with Partner
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Yes it was clean and spotless
John
icon-Friends and Family Family
Friends and Family Family
2.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

Front end hotel staff was extremely rude
Darren
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Amazing place stunning friendly city looking forward to going back. Hotel was stunning great rooms and great staff 100%
Neil
6.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Room was adequate. Location was good with easy walk to attractions.
Ai
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Like our room with city view, spacious nice clean bathroom with showers &tub. Suggestion: provide kettle with tea bags as most hotels, reconfigure closets spaces as it’s not easy to access for us. We end up laying our outerwear’s on the couch
Claudia
8.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Everything was great Just the clanking ladies very noisy very early in the morning
Li
icon-Family
Family
10.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Clean and convenient, staff are very helpful
Pajtim
10.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

Grate location, professional staff,
Pedro
10.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

Excellent
douglas
6.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

.
Amit Devdas
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

I must say reading some reviews I was apprehensive about this hotel however all that went away the minute we stepped in. FYI they charge 100 CHF a day deposit which you get back end of your stay and they take this immediately at check in. You also get charged city tax around 25CHF at the end of your trip. The hotel staff and location are amazing. The staff are so good they helped me out with everything I asked and our room was spotless. The location is fantastic just mins away from the station and central to restaurants and shopping centres. Yes there is noise at night from people partying but theres a rooftop bar above you and bars outside too so why are people surprised by this lol. We had that one night until 1am but it was expected and that's fine. Overall great hotel lovely staff fantastic location and I can definitely say I will 100% return to this hotel again. Thank you Hotel Astoria!!❤️
Read More
Harry
icon-with Partner
with Partner
6.0
/10
Reviewed 27 week(s) ago

Hotels.com verified review

Room was clean & hotel was in good location, but. Woken up every single morning around 7/8am onwards by chairs just constantly getting dragged around the floors EVERY single morning and would continue into the early afternoon. The room was constanly warm the first thing we did on arrival was turn heating off and open the window and it just didn't make a difference the room was way too hot.
Read More
Ashish
icon-Leisure
Leisure
6.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

Bathroom was really small and cramped.
Adam Paul
icon-Leisure
Leisure
8.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

Close to main station and good staff
Lana
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

Our stay at this hotel was absolutely incredible! The location is truly unbeatable—right in the heart of Lucerne, making it easy to explore the city on foot. The staff was unbelievably sweet and went above and beyond to make sure we had everything we needed, even helping us coordinate public transportation. The cleanliness was exceptional, and the breakfast far exceeded our expectations with a variety of delicious options. One of the highlights was the stunning rooftop bar—breathtaking views and the perfect place to unwind. A special shoutout to Tommy! He was extremely knowledgeable, friendly, and genuinely cared about creating a great experience for us. He went above and beyond in every way. We would definitely stay here again. Highly recommended! 🌟🇨🇭✨
Read More
Darlene
icon-Friends and Family with Friends
Friends and Family with Friends
10.0
/10
Reviewed 31 week(s) ago

Hotels.com verified review

Very nice room. Staff was curteous and helpful. Enjoyed my stay.
Ricardo
6.0
/10
Reviewed 31 week(s) ago

Expedia Group verified review

Restroom was too small. No door for privacy either.
Brendan
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 32 week(s) ago

Expedia Group verified review

Hotel staff were fantastic! Nice hotel in a great area. a short walk to the allstadt and great small shops. Breakfast was a great plus.
Daime
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 33 week(s) ago

Expedia Group verified review

Great place!
Number of reviews per page
20
40