citizenM Zürich

Hotels
9.2
/10
Exceptional
1,012 reviews

What Guests Say About Their Stay

m***a

10.0
/ 10
The hotel is very comfortable, this is my first experience in Switzerland, I immediately chose this hotel and it turns out the location is quite close to everywhere, so it makes it easy for me to visit the places I really want to visit. The facilities are very good, the staff are friendly and very good-looking, the food is delicious, but because my stomach is full of rice, I didn't eat too much. Enjoy and happy @hotel CitizenM Zurich.. Thanks
See original

asrullahms

9.7
/ 10
Everything about this hotel is just perfect! This is my first time in Zurich and had no idea about hotels or any other accommodation in here, but CitizenM Zurich surely leave me satisfied. Pick CitizenM whenever you are in Zurich!

Carlos

10.0
/ 10
Amazing hotel very sweet staff helping you get checked in and checking out and for any questions amazing hotel very clean and safe and amazing drinks at the bar and very accessible area 10/10 would stay again.

George

10.0
/ 10
Surprised to not have any cups or glasses in the room and by the lack of hotel-specific information re on-site amenities. Very chic, modern hotel with wonderful public spaces.

Mahdi

10.0
/ 10
Amazing hotel, very clean and cozy, good amenities, very close to major attractions. We didn't use any modes of transportation other than our feet (!).
In the Area
See Map
Talacker 42, District 1, Zürich, Kanton Zürich, Switzerland, 8001

Main Facilities

See more
Restaurant
24-Hour Front Desk
WiFi
Elevator
Near Bahnhofstrasse
See more
Login successful!
Now you can enjoy more benefits, including the option to pay near your stay date!

citizenM Zürich Address: Map & Location

Talacker 42, District 1, Zürich, Kanton Zürich, Switzerland, 8001
Discover More Places
Lobby citizenM Zürich
Lobby 2 citizenM Zürich

Discover More About citizenM Zürich

General


Near Bahnhofstrasse

Location


CitizenM Zürich is centrally located in Zürich, a 3-minute walk from Bahnhofstrasse and 6 minutes by foot from Paradeplatz. This hotel is 0.7 mi (1.1 km) from Fraumuenster and 0.8 mi (1.3 km) from Helmhaus.

Attractions


Distances are displayed to the nearest 0.1 mile and kilometer.

Ethnographic Museum at the University of Zurich - 0.2 km / 0.1 mi
Old Botanical Garden - 0.3 km / 0.2 mi
Swiss Casinos Zurich - 0.3 km / 0.2 mi
Bahnhofstrasse - 0.3 km / 0.2 mi
Museum Baerengasse - 0.4 km / 0.2 mi
Zurich Toy Museum - 0.5 km / 0.3 mi
Paradeplatz - 0.5 km / 0.3 mi
Lindenhof - 0.5 km / 0.3 mi
St. Peter Church - 0.5 km / 0.3 mi
Fraumuenster - 0.6 km / 0.3 mi
Zurich Town Hall - 0.7 km / 0.4 mi
Helmhaus - 0.8 km / 0.5 mi
Charles Tower - 0.8 km / 0.5 mi
Tonhalle Zurich - 0.8 km / 0.5 mi
Kongresshaus Zürich - 0.9 km / 0.5 mi

The preferred airport for citizenM Zürich is Zurich Airport (ZRH) - 12.5 km / 7.7 mi

Facilities


Make use of convenient amenities such as complimentary wireless internet access, gift shops/newsstands, and a communal living room.

Business Facilities


Featured amenities include a 24-hour business center, express check-in, and express check-out. This hotel has 5 meeting rooms available for events.

Dining


Satisfy your appetite at canteenM, a restaurant which features a bar/lounge. Dining is also available at the coffee shop/cafe. Buffet breakfasts are available daily from 6:00 AM to 11:00 AM for a fee.

Rooms


Make yourself at home in one of the 160 guestrooms featuring iPads and iPod docking stations. Your pillowtop bed comes with premium bedding. Smart televisions with digital programming provide entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms with showers feature rainfall showerheads and complimentary toiletries.

All facilities in citizenM Zürich

Bar, Cafe and Lounge citizenM Zürich
Bar, Cafe and Lounge
Functional Hall citizenM Zürich
Functional Hall
Common Space citizenM Zürich
Common Space
Lobby citizenM Zürich
Lobby
Accommodation Services citizenM Zürich
Accommodation Services

Public Facilities

  • Coffee/tea in lobby
  • Elevator
  • Smoke-free area
  • Safety deposit box

Hotel Services

  • Multilingual staff
  • Express check-in
  • Express check-out
  • 24-hour Receptionist

Business Facilities

  • Business facilities
  • Meeting rooms
  • Business facilities
  • Business center

Things to Do

  • Outdoor facilities
  • TV lounge
  • Library

Accessibilty

  • Accessible bathroom
  • Disabled access friendly
  • Accessible path of travel

Food and Drinks

  • Vegetarian meal
  • Breakfast

Transportation

  • Storage

Connectivity

  • Free WiFi

General

  • Banquet

Nearby Facilities

  • Souvenir shop

Accommodation Policy & General Information in citizenM Zürich

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!
  • One child 10 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
  • Only registered guests are allowed in the guestrooms.
  • A car is not required for transportation to and from this property.
  • Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.
  • Contactless check-in and contactless check-out are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Check-in/Check-out Time

Check-in:
14:00 - 00:00
Check-out:
Before 11:00

  • Fee for buffet breakfast: approximately CHF 29 per person
  • Late check-out fee: CHF 34 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Service Animals Allowed

Property does not require health documentation at check-in, Professional property host/manager, Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Marriott), Contactless check-out is available, LGBTQIA+ friendly, Noise-free rooms not guaranteed, Cashless transactions are available, Contactless check-in is available, Essential workers only - NO, Guest will receive an email before arrival 24 hours, Guests will receive an email with special check-in instructions, Property does not offer onsite COVID-19 testing, No cribs (infant beds) available, No rollaway/extra beds available, Events/parties not allowed

General Information

Popular Facilities
Restaurant, 24-Hour Front Desk, WiFi, Elevator
Check-In / Check-Out Time
From 14:00 - 00:00 - to 11:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at citizenM Zürich
160
Number of floors in citizenM Zürich
6
Another facilities in citizenM Zürich
Coffee/tea in lobby, Smoke-free area, Safety deposit box, Multilingual staff, Express check-in

Frequently asked question in citizenM Zürich

What are available facilities at citizenM Zürich?
There are top facilites at citizenM Zürich such as Restaurant, 24-Hour Front Desk, WiFi, Elevator. (some may require extra charges)
What Time is Check In & Check Out at citizenM Zürich?
Check-in time at citizenM Zürich is staring from 14:00 - 00:00 while the latest check-out time is at before Before 11:00. If you need a hotel early check-in or late check-out, you can submit a special request during your booking. Important: Special requests for flexible check-in or check-out times are subject to availability and cannot be guaranteed. If having an early check-in or late check-out is important for your travel plans, please review the cancellation policy before confirming your reservation.
Does citizenM Zürich provide breakfast?
Yes, citizenM Zürich provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is The Star Hotel Classification of citizenM Zürich?
citizenM Zürich is officially classified as a 4.0-star hotel. This star hotel classification indicates the standard of facilities and services provided to guests.
How many floors does citizenM Zürich have?
citizenM Zürich has 6 floors.
See All

More Reviews from Other Guests in citizenM Zürich

Overall Ratings & Reviews citizenM Zürich

Traveloka (10)
Other sources (1,002)
9.2
Exceptional
From 1,002 reviews
Cleanliness

9.4

Room Comfort

8.8

Service and Facilites

9.4

Sort by
Most Relevant
Preferences
See All

Traveler Reviews citizenM Zürich

Number of reviews per page
20
40
Top reviews
Robert Angelo Ferolino
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Great location. Great breakfast buffet
Carlos
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Amazing hotel very sweet staff helping you get checked in and checking out and for any questions amazing hotel very clean and safe and amazing drinks at the bar and very accessible area 10/10 would stay again.
George
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Surprised to not have any cups or glasses in the room and by the lack of hotel-specific information re on-site amenities. Very chic, modern hotel with wonderful public spaces.
Mahdi
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Amazing hotel, very clean and cozy, good amenities, very close to major attractions. We didn't use any modes of transportation other than our feet (!).
Scott
8.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

We stayed for 1 night only in early January 2026. It is everything you expect of CitizenM as we have stayed in others and like the concept (for short stays). The breakfast was again excellent. This particular CitM seemed a little older than some others we’ve stayed in although was still clean.
Negar
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Everything was great, everyone was very friendly. Clean rooms Great location
Nichelle
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

I totally enjoyed my stay at citizenM! From the ease of checking in and friendly staff to the location and cleanliness, everything was perfect. I did an overnight to Zurich with a friend to celebrate her birthday and was very glad I chose here to stay. Checkin and recieveing your key was very easy and is done by you (unless you need assistance and they were happy to help). While not really huge, the rooms are so quaint and everything is operated by an ipad. The bigger plus, is it is walking distance to a lot (esp Zurich cental station). I would stay here again if I visited.
Read More
Shimon
4.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Check-in process which is actually an intelligence test (I probably failed). There is no reception desk, no staff to provide information. Very small and claustrophobic rooms, it is not even possible to open the windows and in any case the view is of a parking lot. There is no daily cleaning and in fact they skimped on everything they could save.
Read More
Alma
icon-Family
Family
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Great stuff. Breakfast was good. Location was convenient.
Samantha
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Hotel was in a nice location, quiet at night and close to a tram stop which made getting around quiet easy. Hotel staff was extremely friendly every time we needed something. We have stayed a citizen M before and that great experience gave us the confidence in booking them in Zürich. Would highly recommend.
Maria
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Clean room and very nice staff
Malak
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

The staff were very friendly, rooms are clean, breakfast was open buffet with great food options and variety and the food tasted very good
Brooke
icon-Leisure
Leisure
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Great stay! Clean and well maintained! Convenient location.
Maria
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Great customer and ideal location
Chau
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Great location and clean/nice hotel guestroom
Melissa
4.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

The room was stuffy and hot, the temp would not go down as the app indicated. The bed was hard and uncomfortable. This will be our last stay with the citizen M brand.
Brandon
icon-Leisure
Leisure
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Great staff. Nice walkable location. Clean room. A bit small but Europe so expected. Quiet hotel. Nice for solo travelers. Breakfast was decent. Convenient late night food options. Would definitely stay here again.
Manuel
8.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Great amenities and staff, the rooms are clean and high tech.
Joanne
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

WE love this place and would definitely come back. The staff are very accommodating. The room is very clean and was able to sleep very well.
Ravi
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Clean room, comfortable, and great staff.
Number of reviews per page
20
40

Ready to make up your mind?

Book Your Stay Now
Lobby 4 citizenM Zürich

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

Overall Ratings & Reviews citizenM Zürich

Traveloka (10)
Other sources (1,002)
9.2
Exceptional
From 1,002 reviews
Cleanliness

9.4

Room Comfort

8.8

Service and Facilites

9.4

Sort by
Most Relevant
Preferences
See All

Traveler Reviews citizenM Zürich

Number of reviews per page
20
40
Top reviews
Robert Angelo Ferolino
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Great location. Great breakfast buffet
Carlos
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Amazing hotel very sweet staff helping you get checked in and checking out and for any questions amazing hotel very clean and safe and amazing drinks at the bar and very accessible area 10/10 would stay again.
George
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Surprised to not have any cups or glasses in the room and by the lack of hotel-specific information re on-site amenities. Very chic, modern hotel with wonderful public spaces.
Mahdi
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Amazing hotel, very clean and cozy, good amenities, very close to major attractions. We didn't use any modes of transportation other than our feet (!).
Scott
8.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

We stayed for 1 night only in early January 2026. It is everything you expect of CitizenM as we have stayed in others and like the concept (for short stays). The breakfast was again excellent. This particular CitM seemed a little older than some others we’ve stayed in although was still clean.
Negar
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Everything was great, everyone was very friendly. Clean rooms Great location
Nichelle
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

I totally enjoyed my stay at citizenM! From the ease of checking in and friendly staff to the location and cleanliness, everything was perfect. I did an overnight to Zurich with a friend to celebrate her birthday and was very glad I chose here to stay. Checkin and recieveing your key was very easy and is done by you (unless you need assistance and they were happy to help). While not really huge, the rooms are so quaint and everything is operated by an ipad. The bigger plus, is it is walking distance to a lot (esp Zurich cental station). I would stay here again if I visited.
Read More
Shimon
4.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Check-in process which is actually an intelligence test (I probably failed). There is no reception desk, no staff to provide information. Very small and claustrophobic rooms, it is not even possible to open the windows and in any case the view is of a parking lot. There is no daily cleaning and in fact they skimped on everything they could save.
Read More
Alma
icon-Family
Family
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Great stuff. Breakfast was good. Location was convenient.
Samantha
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Hotel was in a nice location, quiet at night and close to a tram stop which made getting around quiet easy. Hotel staff was extremely friendly every time we needed something. We have stayed a citizen M before and that great experience gave us the confidence in booking them in Zürich. Would highly recommend.
Maria
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Clean room and very nice staff
Malak
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

The staff were very friendly, rooms are clean, breakfast was open buffet with great food options and variety and the food tasted very good
Brooke
icon-Leisure
Leisure
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Great stay! Clean and well maintained! Convenient location.
Maria
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Great customer and ideal location
Chau
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Great location and clean/nice hotel guestroom
Melissa
4.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

The room was stuffy and hot, the temp would not go down as the app indicated. The bed was hard and uncomfortable. This will be our last stay with the citizen M brand.
Brandon
icon-Leisure
Leisure
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Great staff. Nice walkable location. Clean room. A bit small but Europe so expected. Quiet hotel. Nice for solo travelers. Breakfast was decent. Convenient late night food options. Would definitely stay here again.
Manuel
8.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Great amenities and staff, the rooms are clean and high tech.
Joanne
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

WE love this place and would definitely come back. The staff are very accommodating. The room is very clean and was able to sleep very well.
Ravi
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Clean room, comfortable, and great staff.
Number of reviews per page
20
40