citizenM Zürich

Hotels
9.2
/10
Exceptional
1,012 reviews

What Guests Say About Their Stay

m***a

10.0
/ 10
The hotel is very comfortable, this is my first experience in Switzerland, I immediately chose this hotel and it turns out the location is quite close to everywhere, so it makes it easy for me to visit the places I really want to visit. The facilities are very good, the staff are friendly and very good-looking, the food is delicious, but because my stomach is full of rice, I didn't eat too much. Enjoy and happy @hotel CitizenM Zurich.. Thanks
See original

asrullahms

9.7
/ 10
Everything about this hotel is just perfect! This is my first time in Zurich and had no idea about hotels or any other accommodation in here, but CitizenM Zurich surely leave me satisfied. Pick CitizenM whenever you are in Zurich!

Brandon

10.0
/ 10
Great staff. Nice walkable location. Clean room. A bit small but Europe so expected. Quiet hotel. Nice for solo travelers. Breakfast was decent. Convenient late night food options. Would definitely stay here again.

Joanne

10.0
/ 10
WE love this place and would definitely come back. The staff are very accommodating. The room is very clean and was able to sleep very well.

Mary

10.0
/ 10
Staff at the check-in were very helpful. I like that I-Pad in the room to control everything. Also, like the slim and clean look of the room. No fancy extras just a nice room to sleep in.
In the Area
See Map
Talacker 42, District 1, Zürich, Kanton Zürich, Switzerland, 8001

Main Facilities

Read More
Restaurant
24-Hour Front Desk
WiFi
Elevator
Staying at citizenM Zürich is a good choice when you are visiting District 1. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
Read More
Login successful!
Now you can enjoy more benefits, including the option to pay near your stay date!

What's around citizenM Zürich

Talacker 42, District 1, Zürich, Kanton Zürich, Switzerland, 8001
Discover More Places
Others citizenM Zürich
Others 2 citizenM Zürich

Discover More About citizenM Zürich

Location


Staying at citizenM Zürich is a good choice when you are visiting District 1.

About citizenM Zürich

Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from citizenM Zürich exclusively for you.

citizenM Zürich is a hotel with great comfort and excellent service according to most hotel's guests.

Get precious and unforgettable moment during your stay at citizenM Zürich.

All facilities in citizenM Zürich

Others citizenM Zürich
Others

Public Facilities

  • Others
  • Coffee shop
  • Coffee/tea in lobby
  • Elevator
  • Restaurant
  • Smoke-free area
  • Safety deposit box

Hotel Services

  • Multilingual staff
  • Express check-in
  • Luggage storage
  • Express check-out
  • 24-hour Receptionist

Business Facilities

  • Meeting facilities
  • Meeting rooms
  • Business center

Food and Drinks

  • Bar
  • Breakfast

Things to Do

  • Library

Connectivity

  • Free WiFi

General

  • Banquet

In-room Facilities

  • TV

Nearby Facilities

  • Souvenir shop

Accommodation Policy & General Information in citizenM Zürich

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!
  • Fee for buffet breakfast: approximately CHF 29 per person
  • Late check-out fee: CHF 34 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: CHF 3.50 per person, per night. This tax does not apply to children under 12 years of age.

We have included all charges provided to us by the property.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards and debit cards; cash is not accepted
  • Cashless transactions are available
  • Onsite parties or group events are strictly prohibited
  • Long-term renters welcome
  • This property uses eco-friendly cleaning products
  • Noise-free guestrooms cannot be guaranteed
  • Safety features at this property include a carbon monoxide detector, a smoke detector, and a security system
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • No visitors or unregistered guests are allowed at the property after 11:30 PM.

Guests will receive an email within 24 hours before arrival with check-in instructions. Front desk staff will greet guests on arrival at the property. Guests are recommended to download the property's CitizenM mobile app before check-in. Information provided by the property may be translated using automated translation tools. Guests traveling with a service animal must contact the property prior to arrival.

Hotel only accepts guests with minimum age of 18

Check-in/Check-out Time

Check-in:
14:00 - 00:00
Check-out:
Before 11:00
Hotel policy is not yet available.

General Information

Popular Facilities
Restaurant, 24-Hour Front Desk, WiFi, Elevator
Check-In / Check-Out Time
From 14:00 - 00:00 - to 11:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at citizenM Zürich
160
Number of floors in citizenM Zürich
6
Another facilities in citizenM Zürich
Others, Coffee shop, Coffee/tea in lobby, Smoke-free area, Safety deposit box

Frequently asked question in citizenM Zürich

What are available facilities at citizenM Zürich?
There are top facilites at citizenM Zürich such as Restaurant, 24-Hour Front Desk, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at citizenM Zürich?
The standard check-in time at citizenM Zürich is starting from 14:00 - 00:00 while the latest check-out time is at Before 11:00
Does citizenM Zürich provide breakfast?
Yes, citizenM Zürich provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of citizenM Zürich?
citizenM Zürich is a 4.0-star hotel.
How many floors does citizenM Zürich have?
citizenM Zürich has 6 floors.
See All

More Reviews from Other Guests in citizenM Zürich

Overall Ratings & Reviews citizenM Zürich

Traveloka (10)
Other sources (1,002)
9.2
Exceptional
From 1,002 reviews
Cleanliness

9.4

Room Comfort

8.8

Service and Facilites

9.4

Sort by
Most Relevant
Preferences
See All

Traveler Reviews citizenM Zürich

Number of reviews per page
20
40
Top reviews
Melissa
4.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

The room was stuffy and hot, the temp would not go down as the app indicated. The bed was hard and uncomfortable. This will be our last stay with the citizen M brand.
Brandon
icon-Leisure
Leisure
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Great staff. Nice walkable location. Clean room. A bit small but Europe so expected. Quiet hotel. Nice for solo travelers. Breakfast was decent. Convenient late night food options. Would definitely stay here again.
Manuel
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Great amenities and staff, the rooms are clean and high tech.
Joanne
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

WE love this place and would definitely come back. The staff are very accommodating. The room is very clean and was able to sleep very well.
Ravi
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Clean room, comfortable, and great staff.
Mary
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Staff at the check-in were very helpful. I like that I-Pad in the room to control everything. Also, like the slim and clean look of the room. No fancy extras just a nice room to sleep in.
Jody
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Fun tech room. Lounge and food great.
Brian
icon-Business
Business
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Warm friendly service from the welcome, to the breakfast and the room attendants. Clean bedrooms and very comfortable beds. A lovely breakfast. All in all a great experience
Raul
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Good value for money and great location.
VLAD
icon-Leisure Family
Leisure Family
2.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

They have a stinky dirty towel. Room is very small. Vanity is outside the bathroom. Location is OK. Pillows are horrible.
Moran
icon-Leisure with Friends
Leisure with Friends
8.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Great location with easy access to Old Town and the Christmas markets. Staff was super friendly, everything was spotless, and the rooms were impressively quiet. My only gripes: the rooms are very small and ran hot with no real temperature control. Otherwise, a solid stay!
Melanie
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

All was great!
Christopher
icon-Business
Business
6.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Room.
Arub
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Yes! Yes it everyone was really nice and accomodating
Eva
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

I liked everything about this hotel!!!
Juan
8.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

clean rooms
Michael
icon-Friends and Family
Friends and Family
2.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

When we arrived, we asked to shorten our stay by one day and requested a refund for that day to which the staff assured us they would take care of. The refund was never given even though they called the day we were leaving to make sure we were going to leave. Their cancellation policy required a 24 hour Notice which we provided because we stayed there two days of three days we’d planned to be there. We feel betrayed.
Read More
Sean
icon-Leisure
Leisure
8.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

CitizenM Hotel in Zurich is a fantastic choice for travelers looking for comfort and style. The modern design features vibrant colors and contemporary furnishings that create a welcoming atmosphere. Rooms are compact yet efficient, equipped with comfortable beds, smart technology, and a cozy ambiance. The hotel staff is friendly and attentive, ensuring a pleasant stay. Additionally, the location is convenient, with easy access to public transport and local attractions. Overall, CitizenM offers a unique blend of affordability and modern luxury, making it an excellent option for anyone visiting Zurich.
Read More
Synead
10.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

Very clean room
Flavia
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Convenient for business travelers in Zurich close to bahnhofstrasse
Number of reviews per page
20
40

Ready to make up your mind?

Book Your Stay Now
Others 4 citizenM Zürich

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

Overall Ratings & Reviews citizenM Zürich

Traveloka (10)
Other sources (1,002)
9.2
Exceptional
From 1,002 reviews
Cleanliness

9.4

Room Comfort

8.8

Service and Facilites

9.4

Sort by
Most Relevant
Preferences
See All

Traveler Reviews citizenM Zürich

Number of reviews per page
20
40
Top reviews
Melissa
4.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

The room was stuffy and hot, the temp would not go down as the app indicated. The bed was hard and uncomfortable. This will be our last stay with the citizen M brand.
Brandon
icon-Leisure
Leisure
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Great staff. Nice walkable location. Clean room. A bit small but Europe so expected. Quiet hotel. Nice for solo travelers. Breakfast was decent. Convenient late night food options. Would definitely stay here again.
Manuel
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Great amenities and staff, the rooms are clean and high tech.
Joanne
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

WE love this place and would definitely come back. The staff are very accommodating. The room is very clean and was able to sleep very well.
Ravi
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Clean room, comfortable, and great staff.
Mary
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Staff at the check-in were very helpful. I like that I-Pad in the room to control everything. Also, like the slim and clean look of the room. No fancy extras just a nice room to sleep in.
Jody
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Fun tech room. Lounge and food great.
Brian
icon-Business
Business
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Warm friendly service from the welcome, to the breakfast and the room attendants. Clean bedrooms and very comfortable beds. A lovely breakfast. All in all a great experience
Raul
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Good value for money and great location.
VLAD
icon-Leisure Family
Leisure Family
2.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

They have a stinky dirty towel. Room is very small. Vanity is outside the bathroom. Location is OK. Pillows are horrible.
Moran
icon-Leisure with Friends
Leisure with Friends
8.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Great location with easy access to Old Town and the Christmas markets. Staff was super friendly, everything was spotless, and the rooms were impressively quiet. My only gripes: the rooms are very small and ran hot with no real temperature control. Otherwise, a solid stay!
Melanie
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

All was great!
Christopher
icon-Business
Business
6.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Room.
Arub
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Yes! Yes it everyone was really nice and accomodating
Eva
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

I liked everything about this hotel!!!
Juan
8.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

clean rooms
Michael
icon-Friends and Family
Friends and Family
2.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

When we arrived, we asked to shorten our stay by one day and requested a refund for that day to which the staff assured us they would take care of. The refund was never given even though they called the day we were leaving to make sure we were going to leave. Their cancellation policy required a 24 hour Notice which we provided because we stayed there two days of three days we’d planned to be there. We feel betrayed.
Read More
Sean
icon-Leisure
Leisure
8.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

CitizenM Hotel in Zurich is a fantastic choice for travelers looking for comfort and style. The modern design features vibrant colors and contemporary furnishings that create a welcoming atmosphere. Rooms are compact yet efficient, equipped with comfortable beds, smart technology, and a cozy ambiance. The hotel staff is friendly and attentive, ensuring a pleasant stay. Additionally, the location is convenient, with easy access to public transport and local attractions. Overall, CitizenM offers a unique blend of affordability and modern luxury, making it an excellent option for anyone visiting Zurich.
Read More
Synead
10.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

Very clean room
Flavia
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Convenient for business travelers in Zurich close to bahnhofstrasse
Number of reviews per page
20
40