How many rooms are available at Grand Hotel National?

Grand Hotel National has 62 rooms in total.

Does Grand Hotel National provide parking?

Yes, Grand Hotel National provides parking. Please confirm details directly with the hotel.

What do past guests say about Grand Hotel National?

Grand Hotel National is well-known for its Location, Cleanliness, Service and Facilites, as reviewed by verified Traveloka guests.

USD | EN

Support

Search Hotels

Grand Hotel National

Name: Grand Hotel National
Address: Haldenstrasse 4, Luzern, Lucerne-Stadt, Switzerland, 6006, Haldenstrasse 4, Luzern, 6006, Switzerland
Rating: 9.1

Hotels

9.1

/10

Exceptional

920 reviews

What Guests Say About Their Stay

Rizal Gozali

10.0

/ 10

Very strategic, romantically located next to the lake. We got the room (i think all rooms) facing the lake. Ambiance is very nice. I strongly recommend this hotel.

Vicky

10.0

/ 10

Reception (didnt take down her name) was marvellous. We got upgraded to a lake view room, we didnt mention it was our anniversary. Prosseco was offered at check in, what a treat. We really enjoyed our stay and would definitely go back again. Views to the mountains and lake were breathtaking from our balcony.

Ryan

10.0

/ 10

Incredible staff, accommodating, recommended excellent food and activity options in town.

Rodrigo

10.0

/ 10

The room was spotless and the staff was super friendly!!! The view and location were superb!!!

In the Area

See Map

Haldenstrasse 4, Luzern, Lucerne-Stadt, Switzerland, 6006

Main Facilities

Swimming Pool

Restaurant

24-Hour Front Desk

Parking

WiFi

Elevator

Grand Hotel National is located in area / city Luzern. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Available Room Types in Grand Hotel National

Now you can enjoy more benefits, including the option to pay near your stay date!

Got it

Grand Hotel National Address: Map & Location

Haldenstrasse 4, Luzern, Lucerne-Stadt, Switzerland, 6006

Discover More Places

Discover More About Grand Hotel National

Location

Grand Hotel National is located in area / city Luzern.

About Grand Hotel National

From business event to corporate gathering, Grand Hotel National provides complete services and facilities that you and your colleagues need.

Not all hotel allow guests with pets, but Grand Hotel National welcome your furry friend with its special policy. This pet friendly hotel lets you to enjoy holiday without having to worry about leaving your pet at home.

Grand Hotel National is the splendid choice for you who are seeking a luxurious treat for your holiday. Get pampered with the most excellent services and make your holiday memorable by staying here.

Spa treatment is one of the main features of the hotel. Pamper yourself with the relaxing treatment that rejuvenates you.

The highest quality service accompanying its extensive facilities will make you get the ultimate holiday experience.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Grand Hotel National is a hotel with great comfort and excellent service according to most hotel's guests.

Enjoy luxurious treats and incomparable experience by staying at Grand Hotel National.

All facilities in Grand Hotel National

Bar, Cafe and Lounge

Swimming Pool

Entertainment Facility

Common Space

Lobby

Hotel Services

Laundry service
Multilingual staff
Express check-in
Newspaper in lobby
Wedding service
Luggage storage
Express check-out
Porter
24-hour Receptionist
Concierge

Business Facilities

Business facilities
Meeting rooms
Business facilities
Computer station
Business center

General

Banquet
Ballroom
Parking
Terrace

Public Facilities

Coffee shop
Elevator
Smoke-free area
Safety deposit box

Things to Do

Indoor pool
Spa
Sauna

Transportation

Bicycle rental
Area shuttle with surcharge
Valet parking (surcharge)

Accessibilty

Accessible parking
Wheelchair accessible
Accessible bathroom

Connectivity

LAN Internet
Free WiFi

Food and Drinks

Breakfast

Accommodation Policy & General Information in Grand Hotel National

Important Note

Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

Check-in/Check-out Time

Check-in:

15:00 - 03:00

Check-out:

Before 12:00

General Check-in Instructions

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

, This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Pets

Service Animals Allowed

Read All

General Information

Popular Facilities	Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator
Check-In / Check-Out Time	From 15:00 - 03:00 - to 12:00
Breakfast Availability	Yes, hotel has room that provide breakfast
Available rooms at Grand Hotel National	62
Number of floors in Grand Hotel National	4
Another facilities in Grand Hotel National	Laundry service, Multilingual staff, Express check-in, Newspaper in lobby, Wedding service

Frequently asked question in Grand Hotel National

What are available facilities at Grand Hotel National?

There are top facilites at Grand Hotel National such as Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator. (some may require extra charges)

What Time is Check In & Check Out at Grand Hotel National?

Check-in time at Grand Hotel National is staring from 15:00 - 03:00 while the latest check-out time is at before Before 12:00. If you need a hotel early check-in or late check-out, you can submit a special request during your booking. Important: Special requests for flexible check-in or check-out times are subject to availability and cannot be guaranteed. If having an early check-in or late check-out is important for your travel plans, please review the cancellation policy before confirming your reservation.

Does Grand Hotel National provide breakfast?

Yes, Grand Hotel National provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.

What is The Star Hotel Classification of Grand Hotel National?

Grand Hotel National is officially classified as a 5.0-star hotel. This star hotel classification indicates the standard of facilities and services provided to guests.

How many floors does Grand Hotel National have?

Grand Hotel National has 4 floors.

See All

More Reviews from Other Guests in Grand Hotel National

Overall Ratings & Reviews Grand Hotel National

Traveloka (3)

Other sources (917)

9.2

Exceptional

From 917 reviews

Cleanliness

9.6

Room Comfort

9.2

Location

10.0

Service and Facilites

9.4

Sort by

Most Relevant

Preferences

See All

Traveler Reviews Grand Hotel National

Number of reviews per page

Top reviews

Vicky

with Partner

10.0

/10

Reviewed 15 week(s) ago

Hotels.com verified review

Ryan

10.0

/10

Reviewed 19 week(s) ago

Expedia Group verified review

Incredible staff, accommodating, recommended excellent food and activity options in town.

Mandeep

10.0

/10

Reviewed 19 week(s) ago

Hotels.com verified review

Yes

Genevieve

Business

8.0

/10

Reviewed 20 week(s) ago

Hotels.com verified review

The staff was very generous and nice to work with! If you are traveling from the states, make sure to ask for extra pillows as our were quite flat and the bed was lumpy. The pool, sauna, and location were worth paying for, but the room was very small overall.

nasim

10.0

/10

Reviewed 20 week(s) ago

Expedia Group verified review

Spotless clean rooms

Jingwei

Leisure Family

10.0

/10

Reviewed 23 week(s) ago

Expedia Group verified review

Room is great

Rodrigo

Leisure with Children

10.0

/10

Reviewed 25 week(s) ago

Expedia Group verified review

The room was spotless and the staff was super friendly!!! The view and location were superb!!!

Laura

Friends and Family Family

10.0

/10

Reviewed 26 week(s) ago

Hotels.com verified review

The room was very spacious, the hotel was really luxurious and in an a brilliant location with beautiful views. The pool and spa were peaceful.

Catherine

Leisure with Partner

10.0

/10

Reviewed 29 week(s) ago

Expedia Group verified review

Beautiful old hotel in walking distance to the major sights. Excellence service from front desk and other staff.

michael

Leisure Family

4.0

/10

Reviewed 30 week(s) ago

Expedia Group verified review

I recently stayed at the Grand Hotel National in Lucerne and was very disappointed with the experience. I booked through Expedia, where the property was advertised as a VIP hotel with complimentary upgrades when available. Unfortunately, the front desk refused to honor this, offering an upgrade only for an additional fee. That set the tone for the rest of the stay. The hotel itself feels extremely dated—more like it was last updated in the 1980s. While my room was clean, everything looked old and worn, far from what you would expect at a true five-star property. Instead of feeling classic or historic, it felt tired and out of touch, like stepping back in time in the worst way. Service was also lacking. There was no one to help with luggage, and no valet for parking—again, not what you’d anticipate from a supposedly luxury hotel. Overall, this was a major letdown. Between the unfulfilled VIP benefits, attempted extortion, outdated facilities, and lack of basic five-star services, I would not stay here again and cannot recommend it to others looking for a true luxury experience in Lucerne.

Nirvanie

with Partner

6.0

/10

Reviewed 32 week(s) ago

Hotels.com verified review

The service was good but the room air system seems wonky!

Danielle

10.0

/10

Reviewed 32 week(s) ago

Expedia Group verified review

We had a lovely time! Beautiful hotel, great staff and great location!

Mark

Friends and Family with Friends

10.0

/10

Reviewed 34 week(s) ago

Hotels.com verified review

Wonderful hotel. Breathtaking location on Lake Lucerne. Exceptional service and good food. We hated to leave.

Aubree

Friends and Family Family

10.0

/10

Reviewed 36 week(s) ago

Hotels.com verified review

Excellent location, first class service, beautiful views, breakfast seemed a little expensive, but other than that couldn’t have asked for a better stay.

Patricia

Leisure with Partner

10.0

/10

Reviewed 38 week(s) ago

Expedia Group verified review

Friendly staff, wonderful breakfast options. Quiet & convient location

Edgar

Leisure Family

10.0

/10

Reviewed 40 week(s) ago

Expedia Group verified review

Classic hotel, no frills, great location

Jason

Leisure Family

10.0

/10

Reviewed 40 week(s) ago

Expedia Group verified review

From start to finish, we loved our stay at this beautiful hotel. The staff were all so incredibly welcoming and helpful, and always had a pleasant greeting. Just a few minutes walk along the lake from the train station, as well as shopping and dining options in old Lucerne, we never required transportation. The hotel itself is elegant, and very picturesque. The rooms were clean, comfortable and very quiet. Highly recommend!

Sukanya

Leisure with Partner

10.0

/10

Reviewed 42 week(s) ago

Expedia Group verified review

Good staff and great location

R H

with Partner

10.0

/10

Reviewed 42 week(s) ago

Hotels.com verified review

Fantastic service and location!

Michael

Leisure with Partner

10.0

/10

Reviewed 42 week(s) ago

Expedia Group verified review

Lake View

Number of reviews per page

Ready to make up your mind?

Book Your Stay Now

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.