Grand Hotel National

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9.1
/10
Exceptional
950 reviews

What Guests Say About Their Stay

Rizal Gozali

10.0
/ 10
Very strategic, romantically located next to the lake. We got the room (i think all rooms) facing the lake. Ambiance is very nice. I strongly recommend this hotel.

Sharon

10.0
/ 10
The staff was amazing. They provided wonderful recommendations and took care of all of our needs. We enjoyed all the restaurants and the pool. The view and location are the best In Lucerne.

Valerie

10.0
/ 10
Everything was wonderful. Wine glasses in the room might have been nice but minor complaint. Definitely recommended

Donnelle

10.0
/ 10
Beautiful hotel with beautiful views. Everyone was wonderful and welcoming. Restaurant food was delicious. Would stay again anytime!!
In the Area
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Haldenstrasse 4, Luzern, Lucerne-Stadt, Switzerland, 6006

Main Facilities

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Swimming Pool
Restaurant
24-Hour Front Desk
Parking
WiFi
Elevator
Grand Hotel National is located in area / city Luzern. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Grand Hotel National

Haldenstrasse 4, Luzern, Lucerne-Stadt, Switzerland, 6006
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Exterior Grand Hotel National
Exterior 2 Grand Hotel National

Discover More About Grand Hotel National

General
Near Chapel Bridge

Location
A stay at Grand Hotel National places you in the heart of Lucerne, within a 15-minute walk of Chapel Bridge and Grand Casino Lucerne. This luxury hotel is 0.1 mi (0.1 km) from Lake Side Promenade and 0.1 mi (0.1 km) from Hofkirche.

Attractions
Distances are displayed to the nearest 0.1 mile and kilometer.

Grand Casino Lucerne - 0.2 km / 0.1 mi
Hofkirche - 0.2 km / 0.1 mi
Lake Side Promenade - 0.3 km / 0.2 mi
Hertensteinstrasse - 0.4 km / 0.2 mi
Loewenplatz - 0.4 km / 0.3 mi
Bourbaki Panorama - 0.5 km / 0.3 mi
Old Swiss House - 0.5 km / 0.3 mi
Glacier Garden - 0.6 km / 0.4 mi
Saint Peters Church - 0.6 km / 0.4 mi
Lion Monument - 0.6 km / 0.4 mi
Alpine Panorama Path - 0.7 km / 0.4 mi
St. James Way - 0.7 km / 0.4 mi
Spiegellabyrinth - 0.7 km / 0.4 mi
Gletschergarten Museum - 0.8 km / 0.5 mi
Via Gottardo - 0.8 km / 0.5 mi

The preferred airport for Grand Hotel National is Zurich Airport (ZRH) - 67.9 km / 42.2 mi

Facilities
Pamper yourself with a visit to the spa, which offers massages and body treatments. If you're looking for recreational opportunities, you'll find an indoor pool, a sauna, and bicycles to rent. This hotel also features complimentary wireless internet access, concierge services, and wedding services. Getting to nearby attractions is a breeze with the area shuttle (surcharge).

Business Facilities
Featured amenities include complimentary wired internet access, a 24-hour business center, and express check-in. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and self parking (subject to charges) is available onsite.

Dining
Grab a bite to eat at one of the hotel's 4 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are available daily from 7 AM to 11:00 AM for a fee.

Rooms
Make yourself at home in one of the 62 individually decorated guestrooms, featuring minibars and espresso makers. 40-inch flat-screen televisions with digital programming provide entertainment, while complimentary wireless internet access keeps you connected. Bathrooms feature bathtubs or showers, designer toiletries, and hair dryers. Conveniences include phones, as well as safes and desks.

All facilities in Grand Hotel National

Entertainment Facility Grand Hotel National
Entertainment Facility
Common Space Grand Hotel National
Common Space
Accommodation Services Grand Hotel National
Accommodation Services
Exterior Grand Hotel National
Exterior
Bedroom Grand Hotel National
Bedroom

Things to Do

  • Indoor pool
  • Spa
  • Sauna

Food and Drinks

  • Breakfast

Transportation

  • Bicycle rental
  • Area shuttle with surcharge
  • Valet parking (surcharge)

Connectivity

  • LAN Internet
  • Free WiFi

General

  • Banquet
  • Ballroom
  • Parking
  • Terrace

Accessibilty

  • Accessible parking
  • Wheelchair accessible
  • Accessible bathroom

Public Facilities

  • Coffee shop
  • Elevator
  • Smoke-free area
  • Safety deposit box

Hotel Services

  • Laundry service
  • Multilingual staff
  • Express check-in
  • Newspaper in lobby
  • Wedding service
  • Luggage storage
  • Express check-out
  • Porter
  • 24-hour Receptionist
  • Concierge

Business Facilities

  • Business facilities
  • Meeting rooms
  • Business facilities
  • Computer station
  • Business center

Accommodation Policy & General Information in Grand Hotel National

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!
  • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.

Check-in/Check-out Time

Check-in:
15:00 - 03:00
Check-out:
Before 12:00

  • Fee for buffet breakfast: approximately CHF 39 for adults and CHF 19 for children
  • Airport shuttle fee: CHF 360 per vehicle (one way)
  • Self parking fee: CHF 40 per day (in/out privileges)
  • Valet parking fee: CHF 40 per night
  • Pet fee: CHF 30 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: CHF 100 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Service Animals Allowed

Professional property host/manager, No cribs (infant beds) available

General Information

Popular Facilities
Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator
Check-In / Check-Out Time
From 15:00 - 03:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Grand Hotel National
62
Number of floors in Grand Hotel National
4
Another facilities in Grand Hotel National
Indoor pool, Spa, Sauna, Breakfast, Bicycle rental

Frequently asked question in Grand Hotel National

What are available facilities at Grand Hotel National?
There are top facilites at Grand Hotel National such as Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Grand Hotel National?
The standard check-in time at Grand Hotel National is starting from 15:00 - 03:00 while the latest check-out time is at Before 12:00
Does Grand Hotel National provide breakfast?
Yes, Grand Hotel National provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Grand Hotel National?
Grand Hotel National is a 5.0-star hotel.
How many floors does Grand Hotel National have?
Grand Hotel National has 4 floors.
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More Reviews from Other Guests in Grand Hotel National

Overall Ratings & Reviews Grand Hotel National

Traveloka (3)
Other sources (947)
9.2
Exceptional
From 947 reviews
Cleanliness

9.6

Room Comfort

9.2

Location

10.0

Service and Facilites

9.2

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Traveler Reviews Grand Hotel National

Number of reviews per page
20
40
Top reviews
QiMao
icon-with Partner
with Partner
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Great hotel, excellent service. Decent restaurants in the hotel.
Sharon
icon-Family
Family
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The staff was amazing. They provided wonderful recommendations and took care of all of our needs. We enjoyed all the restaurants and the pool. The view and location are the best In Lucerne.
Alessandra
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

The hotel was lovely and the staff was tremendously helpful.
Valerie
icon-Family
Family
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Everything was wonderful. Wine glasses in the room might have been nice but minor complaint. Definitely recommended
Donnelle
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Beautiful hotel with beautiful views. Everyone was wonderful and welcoming. Restaurant food was delicious. Would stay again anytime!!
Sandra
icon-Family
Family
2.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

No AC and messy logistics
Krystal
icon-Family
Family
4.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

I would not recommend this hotel. While it possesses a favorable location, the quality of the food at 3 of the 4 restaurants has been unsatisfactory, the pricing is excessively high, and the service standards are significantly below average. The hotel itself has not been properly maintained and appears to be deteriorating.
Krystal
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

A stunning hotel! Everything was lovely, the room, the amenities, the views and location. I would stay again 10/10
Sami
icon-with Partner
with Partner
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

One couldn’t hope for a better hotel in Lucerne! From the huge room with giant windows and Juliette balconies overlooking the lake, to the incredible architecture of the building, the modern spacious bathroom, and the incredible service and hospitality of the staff, this property is 10/10 in every way. Highly recommend!
Chandrahas
icon-with Partner
with Partner
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Breakfast menu was great. The staff was exceptional. Excellent location
Tallin
icon-with Partner
with Partner
8.0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

Room was incredible and hotel itself was very clean and friendly, pool is perfectly useable and just warm enough for a comfortable swim, location is also great. Our only issue with this hotel was the restaurants, prices were EXTREMELY high and portion sizes are laughable.. If you stay here I recommend using other restaurants nearby to make sure you are full without having to spend 200+ just to have a standard meal. Other than this it was a very pleasant stay.
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Onuma
icon-with Partner
with Partner
10.0
/10
Reviewed 21 week(s) ago

Hotels.com verified review

Room was great! Staff just only the one that I checked in with she saw us and avoided it till another staff came in then she hurry to check us in. But overall was great.
Marina
icon-Family
Family
10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Beautiful Hotel in the heart of Lucerne. Excellent location on lake Lucerne with breath takin views of lake and mountains. Walkable distance to all main attractions. We were upgraded to extremely beautiful room 310 with unbelievable views of the lake Lucerne, mountains and city. Every day we enjoyed our time on the balcony of our room. Room was in excellent condition with beautiful classic furniture. Very comfortable and roomy. In the morning we loved our delicious and freshly cooked breakfast. They had a tasty verity of bar food and you can also order from the menu. everything we tried was delicious and very fresh. Our waiter at breakfast was extremely professional and friendly. He made us fell that we knew him for a long time. Each morning we had a nice conversation with him and he gave us a good boost for the entire day. He gave us nice and very useful recommendation and suggestion. The stuff at front desk of the hotel was very helpful and knowledgeable. We enjoyed our stay and when we decide to come back to Lucerne we defiantly will stay again in this paradise made by Grand Hotel National Lucerne. Thank you for such a beautiful and comfortable stay. We had a great time at Grand Hotel National Lucerne.
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paul
icon-with Partner
with Partner
10.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

The staff really made our stay fantastic! Wonderful room and a lovely note to my wife on her birthday. We'll definitely make this hotel our go to place in Luzern!!
Sarah
10.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

Fantastic location. The views across the lake are superb. The breakfast was so delicious. The staff were always very helpful and friendly. The spa was great- I had a very rel
Kelsey
icon-with Partner
with Partner
10.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

The room was spectacular and the staff was beyond phenomenal!
david
icon-with Partner
with Partner
10.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

A wonderful stay the from check in to departure 5 star . Mathias and Mary who checked us were incredible. So kind welcoming and professional. They truly reminded us what a 5 star reception and experience was supposed to be like. Could not say enough about them. Wonderful stay at a beautiful hotel with exceptional staff. Mathias and Mary.
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Vicky
icon-with Partner
with Partner
10.0
/10
Reviewed 28 week(s) ago

Hotels.com verified review

Reception (didnt take down her name) was marvellous. We got upgraded to a lake view room, we didnt mention it was our anniversary. Prosseco was offered at check in, what a treat. We really enjoyed our stay and would definitely go back again. Views to the mountains and lake were breathtaking from our balcony.
Ryan
10.0
/10
Reviewed 32 week(s) ago

Expedia Group verified review

Incredible staff, accommodating, recommended excellent food and activity options in town.
Mandeep
10.0
/10
Reviewed 32 week(s) ago

Hotels.com verified review

Yes
Number of reviews per page
20
40

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Exterior 4 Grand Hotel National

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.