Arsma Hotel

Hotels
9.0
/10
Exceptional
855 reviews

What Guests Say About Their Stay

Rong

10.0
/ 10
We stayed here for three nights and had a very pleasant experience overall. The hotel feels very comfortable, with generously sized bedrooms and bathrooms. As a four-star hotel, it offers complete facilities and thoughtful design, and the interior décor is tasteful and well maintained. The location is also convenient—only a 5–6 minute walk to the city’s most famous night market, with a large supermarket nearby. The staff are very friendly and welcoming. One thoughtful touch we really appreciated was that the hotel provides complimentary late-night soup for guests every evening, which felt very warm and caring. The only drawback is that the windows in the room cannot be opened at all. I personally prefer to open the windows daily for ventilation, especially in humid climates, so this was a small downside for me. Overall, this hotel offers excellent value for money and is a very good choice.

Rong

10.0
/ 10
We stayed here for three nights and had a very pleasant experience overall. The hotel feels very comfortable, with generously sized bedrooms and bathrooms. As a four-star hotel, it offers complete facilities and thoughtful design, and the interior décor is tasteful and well maintained. The location is also convenient—only a 5–6 minute walk to the city’s most famous night market, with a large supermarket nearby. The staff are extremely friendly and welcoming. One thoughtful touch we really appreciated was that the hotel provides complimentary late-night soup for guests every evening, which felt very warm and caring. The only drawback is that the windows in the room cannot be opened at all. I personally prefer to open the windows daily for ventilation, especially in humid climates, so this was a small downside for me. Overall, this hotel offers excellent value for money and is a very good choice.

Pegan

10.0
/ 10
The property is beautiful. It is very close to a dongdamen night market. Also, it was safe to walk back to hotel from market at night.
In the Area
See Map
970 No.68 Bo-ai Street, Hualien City, Hualien, Eastern Taiwan, Taiwan, 970

Main Facilities

See more
Restaurant
24-Hour Front Desk
Parking
WiFi
Elevator
Near Dongdamen Night Market
See more
Login successful!
Now you can enjoy more benefits, including the option to pay near your stay date!

Arsma Hotel Address: Map & Location

970 No.68 Bo-ai Street, Hualien City, Hualien, Eastern Taiwan, Taiwan, 970
Discover More Places
Lobby Arsma Hotel
Lobby 2 Arsma Hotel

Discover More About Arsma Hotel

General


Near Dongdamen Night Market

Location


Arsma Hotel is centrally located in Hualien City, a 4-minute walk from Dongdamen Night Market and 5 minutes by foot from Hualien Cultural Creative Industries Park. This hotel is 0.3 mi (0.5 km) from Hualien Railway Culture Park and 0.8 mi (1.2 km) from Pine Garden.

Attractions


Distances are displayed to the nearest 0.1 mile and kilometer.

Market of Stone Art - 0.3 km / 0.2 mi
Dongdamen Night Market - 0.3 km / 0.2 mi
Remains of East Coast Line Railway - 0.3 km / 0.2 mi
Hualien Chenghuan Temple - 0.3 km / 0.2 mi
Hualien Cultural Creative Industries Park - 0.4 km / 0.3 mi
Hualien Railway Culture Park - 0.5 km / 0.3 mi
Rolling Stone Fountain Square - 0.5 km / 0.3 mi
Fu An Temple - 0.7 km / 0.4 mi
You-Yi-Tsun Cultural and Creative Park - 0.8 km / 0.5 mi
Nanbin Park - 0.8 km / 0.5 mi
Japanese General House - 1 km / 0.7 mi
Far Eastern Hualien Store - 1.1 km / 0.7 mi
Pacific Landscape Park - 1.1 km / 0.7 mi
Meilunshan Park - 1.7 km / 1 mi
Songyuan Villa - 1.8 km / 1.1 mi

The preferred airport for Arsma Hotel is Hualien (HUN) - 7 km / 4.3 mi

Facilities


Take advantage of recreation opportunities including a fitness center and karaoke. This hotel also features complimentary wireless internet access, concierge services, and an arcade/game room.

Business Facilities


Featured amenities include complimentary wired internet access, a business center, and a 24-hour front desk. Event facilities at this hotel consist of a conference center and meeting rooms. For a surcharge, guests may use a roundtrip airport shuttle during limited hours and a train station pick-up service.

Dining


Enjoy a meal at Arsma Cafe or snacks in the hotel's coffee shop/cafe. To-go breakfasts are available daily from 7:00 AM to 10:00 AM for a fee.

Rooms


Make yourself at home in one of the 126 guestrooms featuring refrigerators and LCD televisions. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Private bathrooms have complimentary toiletries and bidets. Conveniences include safes and desks, and housekeeping is provided daily.

All facilities in Arsma Hotel

Entertainment Facility Arsma Hotel
Entertainment Facility
Fitness Center Arsma Hotel
Fitness Center
Functional Hall Arsma Hotel
Functional Hall
Common Space Arsma Hotel
Common Space
Lobby Arsma Hotel
Lobby

Public Facilities

  • Parking
  • Smoke-free area
  • Coffee shop
  • Coffee/tea in lobby
  • Elevator

Business Facilities

  • Meeting rooms
  • Business facilities
  • Conference center
  • Computer station

Hotel Services

  • Luggage storage
  • Porter
  • 24-hour Receptionist
  • Concierge

Transportation

  • Limited parking
  • Airport transfer
  • Bicycle storage

Connectivity

  • LAN Internet
  • Free WiFi

General

  • Reception hall
  • Parking

Accessibilty

  • Wheelchair accessible
  • Accessible path of travel

Sports and Recreations

  • Game room
  • Fitness center

Things to Do

  • Karaoke

Food and Drinks

  • Breakfast

Shuttle Service

  • Train station pickup

Accommodation Policy & General Information in Arsma Hotel

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

Check-in/Check-out Time

Check-in:
15:00 - 00:00
Check-out:
Before 11:00

Pets

Pets Not Allowed

Additional Policy

Professional property host/manager, Unicode Support true, No rollaway/extra beds available, Parking height restrictions apply
  • Fee for to-go breakfast: approximately TWD 500 for adults and TWD 400 for children
  • Airport shuttle fee: TWD 300 per vehicle (one-way)
  • Airport shuttle fee per child: TWD 300 (one-way), (up to 7 years old)
  • Credit card charges are subject to a surcharge

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

General Information

Popular Facilities
Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator
Check-In / Check-Out Time
From 15:00 - 00:00 - to 11:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Arsma Hotel
126
Another facilities in Arsma Hotel
Smoke-free area, Coffee shop, Coffee/tea in lobby, Meeting rooms, Business facilities

Frequently asked question in Arsma Hotel

What are available facilities at Arsma Hotel?
There are top facilites at Arsma Hotel such as Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator. (some may require extra charges)
What Time is Check In & Check Out at Arsma Hotel?
Check-in time at Arsma Hotel is staring from 15:00 - 00:00 while the latest check-out time is at before Before 11:00. If you need a hotel early check-in or late check-out, you can submit a special request during your booking. Important: Special requests for flexible check-in or check-out times are subject to availability and cannot be guaranteed. If having an early check-in or late check-out is important for your travel plans, please review the cancellation policy before confirming your reservation.
Does Arsma Hotel provide breakfast?
Yes, Arsma Hotel provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is The Star Hotel Classification of Arsma Hotel?
Arsma Hotel is officially classified as a 4.0-star hotel. This star hotel classification indicates the standard of facilities and services provided to guests.
How many rooms are available at Arsma Hotel?
Arsma Hotel has 126 rooms in total.
See All

More Reviews from Other Guests in Arsma Hotel

Overall Ratings & Reviews Arsma Hotel

Traveloka (3)
Other sources (852)
9.0
Exceptional
From 852 reviews
Cleanliness

9.0

Room Comfort

9.0

Location

9.0

Service and Facilites

9.0

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Arsma Hotel

Number of reviews per page
20
40
Top reviews
Rong
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

We stayed here for three nights and had a very pleasant experience overall. The hotel feels very comfortable, with generously sized bedrooms and bathrooms. As a four-star hotel, it offers complete facilities and thoughtful design, and the interior décor is tasteful and well maintained. The location is also convenient—only a 5–6 minute walk to the city’s most famous night market, with a large supermarket nearby. The staff are very friendly and welcoming. One thoughtful touch we really appreciated was that the hotel provides complimentary late-night soup for guests every evening, which felt very warm and caring. The only drawback is that the windows in the room cannot be opened at all. I personally prefer to open the windows daily for ventilation, especially in humid climates, so this was a small downside for me. Overall, this hotel offers excellent value for money and is a very good choice.
Read More
Rong
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

We stayed here for three nights and had a very pleasant experience overall. The hotel feels very comfortable, with generously sized bedrooms and bathrooms. As a four-star hotel, it offers complete facilities and thoughtful design, and the interior décor is tasteful and well maintained. The location is also convenient—only a 5–6 minute walk to the city’s most famous night market, with a large supermarket nearby. The staff are extremely friendly and welcoming. One thoughtful touch we really appreciated was that the hotel provides complimentary late-night soup for guests every evening, which felt very warm and caring. The only drawback is that the windows in the room cannot be opened at all. I personally prefer to open the windows daily for ventilation, especially in humid climates, so this was a small downside for me. Overall, this hotel offers excellent value for money and is a very good choice.
Read More
Michelle
icon-with Partner
with Partner
6.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

Breakfast offerings were great but more fruit and some muesli would be great
James
8.0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

Staff were great
Jonti
icon-with Partner
with Partner
6.0
/10
Reviewed 30 week(s) ago

Hotels.com verified review

The staff were very nice, however, we changed rooms 3 times due to issues of Mold and Smell. The first room had broken air vents that had black mold growing inside of them, and the second room had a horrible smell. When we were changed to the second room, it was actually a downgrade into a smaller room with no view and although I alerted the staff about this they insisted it was the same size and rate. That smaller room had a horrible smell and so I went back down to complain and asked for a refund, as I was ready to go find a different accommodation. They refused to refund me and then offered me an "upgrade" on the room which was exactly the room I had originally booked but a few doors down, which had mold as well just less of it in the vents and luckily no smell. (They did not offer me that room first because they said they were fully booked... clearly not true). Regardless we accepted the 3rd room because we were not willing to fight anymore and were exhausted from driving. The breakfast was great and the service of the staff for breakfast was exceptional. The head of the restaurant who seated us showed us around and she went out of the way to give us recommendations for the cuisine as we were not familiar with all of the offerings. All in all the staff did try their best working with what they could, and we did not feel as if they had ill intentions. SO, although the hotel is listed as a 4 star, I would suggest staying elsewhere for the same price or less (many options).
Read More
Pegan
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 32 week(s) ago

Expedia Group verified review

The property is beautiful. It is very close to a dongdamen night market. Also, it was safe to walk back to hotel from market at night.
Pamela
icon-Leisure
Leisure
8.0
/10
Reviewed 46 week(s) ago

Expedia Group verified review

Nice hotel with a 70s feel. Clean and very friendly staff.
Chatvimol
10.0
/10
Reviewed 49 week(s) ago

Expedia Group verified review

I’d give 10/10 for this hotel. The services and cleaners are amazing. My room is really nice. I can see the ocean view and the town from the window. Breakfast was amazing too. The location is really quiet, walkable to the town, really close to the night market and bus stop too.
Shu
10.0
/10
Reviewed 51 week(s) ago

Expedia Group verified review

Very spacious hotel room. Very nice breakfast. Love it.
Muriel
icon-Leisure
Leisure
8.0
/10
Reviewed 57 week(s) ago

Expedia Group verified review

Rooms were good size. Staff were friendly and helpful. Towels were a little worn. We stayed in our room till after 12;00 noon and requested room clean up but no one came to clean the room.
Richard
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 66 week(s) ago

Expedia Group verified review

The hotel is under renovation in some areas. We had a good stay at the hotel.
Wei Yun
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 70 week(s) ago

Hotels.com verified review

非常好的體驗,雖然很多地方都在整修,但飯店很貼心的延長下午茶時間到晚上以作為補償。下午茶的燒仙草很棒,旁邊提供添加的各種豆料也很新鮮。早餐也很棒,有很多當地的特殊小吃。
Cindy
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 72 week(s) ago

Expedia Group verified review

We had a wonderful stay at the hotel! The staff were so welcoming when checking us in and always welling to help. The room was new and clean! We loved the breakfast. A lot of good Taiwanese options. They also offered free afternoon tea and midnight snack. The hotel was within 5 minutes walking distance to night market. Highly recommend!
Read More
QIUPING
icon-Friends and Family with Friends
Friends and Family with Friends
10.0
/10
Reviewed 82 week(s) ago

Hotels.com verified review

It’s a nice hotel in a very good location. The staff are super nice and helpful
Allison
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 110 week(s) ago

Hotels.com verified review

Very nice stay in the suite with a delicious breakfast. Unfortunately the earthquake cut our stay short, but they were so accommodating and made sure we were taken care of. What a terrifying thing for the staff to navigate - they were wonderful. I fear the hotel had significant damage and hope they will be able to reopen.
Winnie
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 113 week(s) ago

Expedia Group verified review

The room is huge and clean!
Mei Kuan
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 114 week(s) ago

Expedia Group verified review

Room is spacious and clean. Walking distance to Dong Da Men night market. There is a wide variety of choices for breakfast. Strongly recommended place to stay.
Verified traveler
icon-Friends and Family Family
Friends and Family Family
8.0
/10
Reviewed 121 week(s) ago

Hotels.com verified review

service was excellent. Staffers were polite and helpful. Only thing was the carpet was old and worn off. Need upgrade
Dong
10.0
/10
Reviewed 123 week(s) ago

Expedia Group verified review

Great location with walking distance to the night market and beach. We enjoyed the breakfast. There were a lot of options and it was really great. Kids commented it's one of the best. Also really appreciated that hotel provided the biking service, we had opportunity to bike around. that was nice too. Wish they could tell us that they do provide shuttle service to train station but need lead time.
Read More
Patricia
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 124 week(s) ago

Expedia Group verified review

Good Breakfast (wide selection) Short walking distance to Luodong night marke
Number of reviews per page
20
40

Ready to make up your mind?

Book Your Stay Now
Lobby 4 Arsma Hotel

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

Overall Ratings & Reviews Arsma Hotel

Traveloka (3)
Other sources (852)
9.0
Exceptional
From 852 reviews
Cleanliness

9.0

Room Comfort

9.0

Location

9.0

Service and Facilites

9.0

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Arsma Hotel

Number of reviews per page
20
40
Top reviews
Rong
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

We stayed here for three nights and had a very pleasant experience overall. The hotel feels very comfortable, with generously sized bedrooms and bathrooms. As a four-star hotel, it offers complete facilities and thoughtful design, and the interior décor is tasteful and well maintained. The location is also convenient—only a 5–6 minute walk to the city’s most famous night market, with a large supermarket nearby. The staff are very friendly and welcoming. One thoughtful touch we really appreciated was that the hotel provides complimentary late-night soup for guests every evening, which felt very warm and caring. The only drawback is that the windows in the room cannot be opened at all. I personally prefer to open the windows daily for ventilation, especially in humid climates, so this was a small downside for me. Overall, this hotel offers excellent value for money and is a very good choice.
Read More
Rong
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

We stayed here for three nights and had a very pleasant experience overall. The hotel feels very comfortable, with generously sized bedrooms and bathrooms. As a four-star hotel, it offers complete facilities and thoughtful design, and the interior décor is tasteful and well maintained. The location is also convenient—only a 5–6 minute walk to the city’s most famous night market, with a large supermarket nearby. The staff are extremely friendly and welcoming. One thoughtful touch we really appreciated was that the hotel provides complimentary late-night soup for guests every evening, which felt very warm and caring. The only drawback is that the windows in the room cannot be opened at all. I personally prefer to open the windows daily for ventilation, especially in humid climates, so this was a small downside for me. Overall, this hotel offers excellent value for money and is a very good choice.
Read More
Michelle
icon-with Partner
with Partner
6.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

Breakfast offerings were great but more fruit and some muesli would be great
James
8.0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

Staff were great
Jonti
icon-with Partner
with Partner
6.0
/10
Reviewed 30 week(s) ago

Hotels.com verified review

The staff were very nice, however, we changed rooms 3 times due to issues of Mold and Smell. The first room had broken air vents that had black mold growing inside of them, and the second room had a horrible smell. When we were changed to the second room, it was actually a downgrade into a smaller room with no view and although I alerted the staff about this they insisted it was the same size and rate. That smaller room had a horrible smell and so I went back down to complain and asked for a refund, as I was ready to go find a different accommodation. They refused to refund me and then offered me an "upgrade" on the room which was exactly the room I had originally booked but a few doors down, which had mold as well just less of it in the vents and luckily no smell. (They did not offer me that room first because they said they were fully booked... clearly not true). Regardless we accepted the 3rd room because we were not willing to fight anymore and were exhausted from driving. The breakfast was great and the service of the staff for breakfast was exceptional. The head of the restaurant who seated us showed us around and she went out of the way to give us recommendations for the cuisine as we were not familiar with all of the offerings. All in all the staff did try their best working with what they could, and we did not feel as if they had ill intentions. SO, although the hotel is listed as a 4 star, I would suggest staying elsewhere for the same price or less (many options).
Read More
Pegan
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 32 week(s) ago

Expedia Group verified review

The property is beautiful. It is very close to a dongdamen night market. Also, it was safe to walk back to hotel from market at night.
Pamela
icon-Leisure
Leisure
8.0
/10
Reviewed 46 week(s) ago

Expedia Group verified review

Nice hotel with a 70s feel. Clean and very friendly staff.
Chatvimol
10.0
/10
Reviewed 49 week(s) ago

Expedia Group verified review

I’d give 10/10 for this hotel. The services and cleaners are amazing. My room is really nice. I can see the ocean view and the town from the window. Breakfast was amazing too. The location is really quiet, walkable to the town, really close to the night market and bus stop too.
Shu
10.0
/10
Reviewed 51 week(s) ago

Expedia Group verified review

Very spacious hotel room. Very nice breakfast. Love it.
Muriel
icon-Leisure
Leisure
8.0
/10
Reviewed 57 week(s) ago

Expedia Group verified review

Rooms were good size. Staff were friendly and helpful. Towels were a little worn. We stayed in our room till after 12;00 noon and requested room clean up but no one came to clean the room.
Richard
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 66 week(s) ago

Expedia Group verified review

The hotel is under renovation in some areas. We had a good stay at the hotel.
Wei Yun
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 70 week(s) ago

Hotels.com verified review

非常好的體驗,雖然很多地方都在整修,但飯店很貼心的延長下午茶時間到晚上以作為補償。下午茶的燒仙草很棒,旁邊提供添加的各種豆料也很新鮮。早餐也很棒,有很多當地的特殊小吃。
Cindy
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 72 week(s) ago

Expedia Group verified review

We had a wonderful stay at the hotel! The staff were so welcoming when checking us in and always welling to help. The room was new and clean! We loved the breakfast. A lot of good Taiwanese options. They also offered free afternoon tea and midnight snack. The hotel was within 5 minutes walking distance to night market. Highly recommend!
Read More
QIUPING
icon-Friends and Family with Friends
Friends and Family with Friends
10.0
/10
Reviewed 82 week(s) ago

Hotels.com verified review

It’s a nice hotel in a very good location. The staff are super nice and helpful
Allison
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 110 week(s) ago

Hotels.com verified review

Very nice stay in the suite with a delicious breakfast. Unfortunately the earthquake cut our stay short, but they were so accommodating and made sure we were taken care of. What a terrifying thing for the staff to navigate - they were wonderful. I fear the hotel had significant damage and hope they will be able to reopen.
Winnie
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 113 week(s) ago

Expedia Group verified review

The room is huge and clean!
Mei Kuan
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 114 week(s) ago

Expedia Group verified review

Room is spacious and clean. Walking distance to Dong Da Men night market. There is a wide variety of choices for breakfast. Strongly recommended place to stay.
Verified traveler
icon-Friends and Family Family
Friends and Family Family
8.0
/10
Reviewed 121 week(s) ago

Hotels.com verified review

service was excellent. Staffers were polite and helpful. Only thing was the carpet was old and worn off. Need upgrade
Dong
10.0
/10
Reviewed 123 week(s) ago

Expedia Group verified review

Great location with walking distance to the night market and beach. We enjoyed the breakfast. There were a lot of options and it was really great. Kids commented it's one of the best. Also really appreciated that hotel provided the biking service, we had opportunity to bike around. that was nice too. Wish they could tell us that they do provide shuttle service to train station but need lead time.
Read More
Patricia
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 124 week(s) ago

Expedia Group verified review

Good Breakfast (wide selection) Short walking distance to Luodong night marke
Number of reviews per page
20
40