Arsma Hotel

花蓮の夜市から徒歩圏内と近いのが最高でした。部屋は清潔でした。

Staff were great

Property is walking distance to the popular night markets. They provide covered parking. Room is nice and clean. Staff very friendly.

無障礙設施房間設置，造福行動不便人士，設施需調整部分： 1. 廁所：淋浴區增設座椅，出廁所牆壁行走之扶手。洗臉盆加裝熱水，感應方式調整。 2. 床鋪：床頭家中扶手，床墊旁加裝圍欄扶手方便旅客夜間起身如廁 。 3.

ベルマンが荷物をサポートしてくれた。朝食がおいしい。部屋が広くきれいでした。また宿泊したい。

The staff were very nice, however, we changed rooms 3 times due to issues of Mold and Smell. The first room had broken air vents that had black mold growing inside of them, and the second room had a horrible smell. When we were changed to the second room, it was actually a downgrade into a smaller room with no view and although I alerted the staff about this they insisted it was the same size and rate. That smaller room had a horrible smell and so I went back down to complain and asked for a refund, as I was ready to go find a different accommodation. They refused to refund me and then offered me an "upgrade" on the room which was exactly the room I had originally booked but a few doors down, which had mold as well just less of it in the vents and luckily no smell. (They did not offer me that room first because they said they were fully booked... clearly not true). Regardless we accepted the 3rd room because we were not willing to fight anymore and were exhausted from driving. The breakfast was great and the service of the staff for breakfast was exceptional. The head of the restaurant who seated us showed us around and she went out of the way to give us recommendations for the cuisine as we were not familiar with all of the offerings. All in all the staff did try their best working with what they could, and we did not feel as if they had ill intentions. SO, although the hotel is listed as a 4 star, I would suggest staying elsewhere for the same price or less (many options).

The property is beautiful. It is very close to a dongdamen night market. Also, it was safe to walk back to hotel from market at night.

很好的體驗。 服務很好。 位置也很好

免治馬桶功能待檢查，只能沖水

スタッフが皆さんフレンドリーで親切で何でも直ぐにキチンと対応してくださいました。朝食の種類も多く楽しめました。美味しいお夜食も無料で出していただき、出発時には飲物もいただけました。花蓮駅の送迎を事前にお願いしましたが、安価で安全、タクシーを利用するより良いと思います。観光するにも便利で周囲には飲食店も多く好立地です。

Nice hotel with a 70s feel. Clean and very friendly staff.

I’d give 10/10 for this hotel. The services and cleaners are amazing. My room is really nice. I can see the ocean view and the town from the window. Breakfast was amazing too. The location is really quiet, walkable to the town, really close to the night market and bus stop too.

Very spacious hotel room. Very nice breakfast. Love it.

バーて軽食ができたので、リッチな気分になりました。夜食サービスのスープも美味しいかったです。スタッフもフレンドリーで楽しい滞在になりました。

清掃が行き届いてない。 ゴミ箱が少ない。 客室のドアの開閉時に不快音がした。 自動チェックインご出来なかったが、フロントの方が全てしてくれた。

飯店跟房間都蠻新的，服務也很好，地點就在東大門夜市附近位置很方便，而且早餐很好吃地下室停車場的高度是2.1公尺 當天到的時候是下午，因為趕車所以中午沒有吃午餐，飯店有提供下午茶小點心剛好可以填肚子覺得很貼心

Rooms were good size. Staff were friendly and helpful. Towels were a little worn. We stayed in our room till after 12;00 noon and requested room clean up but no one came to clean the room.

施設は古いですが清潔感があります。 ウォシュレットあり。 スタッフは皆親切で、感じいいです。 テレビが映らなかったのですが電話したら迅速に対応してくれました。 レンタル自転車は台数が少ないので注意が必要、古いので坂道や長距離にはキツいですが近所の散策程度なら問題なし。 夜9時〜10時半まで軽食サービスがあります。 帰りのタクシーは見送っていただきました。 ありがとうございました。

The hotel is under renovation in some areas. We had a good stay at the hotel.

已經好幾年回花蓮住這間了(大約住了三四次有了)，這間的好處是離東大門夜市很近，晚上無聊可以直接前往，但飯店設施已略顯老舊，應該是要翻新了，但推薦的點還是離東大門夜市，有付停車場，算好停車