What do past guests say about Arsma Hotel?

Arsma Hotel is well-known for its Cleanliness, Service and Facilites, Room Comfort, as reviewed by verified Traveloka guests.

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Arsma Hotel

Name: Arsma Hotel
Address: 970 No.68 Bo-ai Street, Hualien City, Hualien, Eastern Taiwan, Taiwan, 970, 970 No.68 Bo-ai Street, Eastern Taiwan, 970, Taiwan
Rating: 9

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9.0

/10

Exceptional

936 reviews

What Guests Say About Their Stay

ROBERT

10.0

/ 10

Service could not be better. A really nice hotel, centrally located. Great room, great breakfast

Traisulee Troy

10.0

/ 10

Fantastic hotel. Great spaciousand comfortable room, and the hotel had many amenities. Free parking, great staff, free snacks throughout the day and a night snack, good quality breakfast buffet with many options. Had a gym and ping pong table room, foosball table, games room with a Switch although we did not play. Also had a darts board however this was under maintainance during our stay which was disappointing. Good location a short walk from the night market and city centre. Very good hotel, especially for the price. Would stay here again.

Fanjiu

10.0

/ 10

Breakfast has a lot of a choice. Room is very clean and the upgraded parking is easy.

In the Area

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970 No.68 Bo-ai Street, Hualien City, Hualien, Eastern Taiwan, Taiwan, 970

Main Facilities

Restaurant

24-Hour Front Desk

Parking

WiFi

Elevator

Near Dongdamen Night Market

What's around Arsma Hotel

970 No.68 Bo-ai Street, Hualien City, Hualien, Eastern Taiwan, Taiwan, 970

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Discover More About Arsma Hotel

General
Near Dongdamen Night Market

Location
Arsma Hotel is centrally located in Hualien City, a 4-minute walk from Dongdamen Night Market and 5 minutes by foot from Hualien Cultural Creative Industries Park. This hotel is 0.3 mi (0.5 km) from Hualien Railway Culture Park and 0.8 mi (1.2 km) from Pine Garden.

Attractions
Distances are displayed to the nearest 0.1 mile and kilometer.

Market of Stone Art - 0.3 km / 0.2 mi
Dongdamen Night Market - 0.3 km / 0.2 mi
Remains of East Coast Line Railway - 0.3 km / 0.2 mi
Hualien Chenghuan Temple - 0.3 km / 0.2 mi
Hualien Cultural Creative Industries Park - 0.4 km / 0.3 mi
Hualien Railway Culture Park - 0.5 km / 0.3 mi
Rolling Stone Fountain Square - 0.5 km / 0.3 mi
Fu An Temple - 0.7 km / 0.4 mi
You-Yi-Tsun Cultural and Creative Park - 0.8 km / 0.5 mi
Nanbin Park - 0.8 km / 0.5 mi
Japanese General House - 1 km / 0.7 mi
Far Eastern Hualien Store - 1.1 km / 0.7 mi
Pacific Landscape Park - 1.1 km / 0.7 mi
Meilunshan Park - 1.7 km / 1 mi
Songyuan Villa - 1.8 km / 1.1 mi

The preferred airport for Arsma Hotel is Hualien (HUN) - 7 km / 4.3 mi

Facilities
Take advantage of recreation opportunities including a fitness center and karaoke. This hotel also features complimentary wireless internet access, concierge services, and an arcade/game room.

Business Facilities
Featured amenities include complimentary wired internet access, a business center, and a 24-hour front desk. Event facilities at this hotel consist of a conference center and meeting rooms. For a surcharge, guests may use a roundtrip airport shuttle during limited hours and a train station pick-up service.

Dining
Enjoy a meal at Arsma Cafe or snacks in the hotel's coffee shop/cafe. To-go breakfasts are available daily from 7:00 AM to 10:00 AM for a fee.

Rooms
Make yourself at home in one of the 126 guestrooms featuring refrigerators and LCD televisions. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Private bathrooms have complimentary toiletries and bidets. Conveniences include safes and desks, and housekeeping is provided daily.

All facilities in Arsma Hotel

Entertainment Facility

Functional Hall

Common Space

Lobby

Accommodation Services

Transportation

Limited parking
Bicycle storage

Things to Do

Karaoke

Food and Drinks

Breakfast

Connectivity

LAN Internet
Free WiFi

General

Reception hall
Parking

Accessibilty

Wheelchair accessible
Accessible path of travel

Public Facilities

Parking
Smoke-free area
Coffee shop
Coffee/tea in lobby
Elevator

Shuttle Service

Train station pickup

Business Facilities

Meeting rooms
Business facilities
Conference center
Computer station

Hotel Services

Luggage storage
Porter
24-hour Receptionist
Concierge

Sports and Recreations

Game room
Fitness center

Accommodation Policy & General Information in Arsma Hotel

Important Note

Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

General Check-in Instructions

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher
This property does not provide disposable personal items, such as combs, loofahs, shavers, nail files, and shoe mitts
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Parking is available on a first-come, first-served basis. Parking reservations are not accepted.
Starting January 1, 2025, this property does not provide disposable personal items, such as comb, loofah, shaver, nail file, and shoe mitt.

, This property offers transfers from the airport and train station (surcharges may apply). To arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Pets

Pets Not Allowed

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General Information

Popular Facilities	Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator
Check-In / Check-Out Time	From 15:00 - 00:00 - to 11:00
Breakfast Availability	Yes, hotel has room that provide breakfast
Available rooms at Arsma Hotel	126
Another facilities in Arsma Hotel	Limited parking, Bicycle storage, Karaoke, Breakfast, LAN Internet

Frequently asked question in Arsma Hotel

What are available facilities at Arsma Hotel?

There are top facilites at Arsma Hotel such as Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator. (some may require extra charges)

What is normal check-in & check-out time at Arsma Hotel?

The standard check-in time at Arsma Hotel is starting from 15:00 - 00:00 while the latest check-out time is at Before 11:00

Does Arsma Hotel provide breakfast?

Yes, Arsma Hotel provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.

What is the star rating of Arsma Hotel?

Arsma Hotel is a 4.0-star hotel.

How many rooms are available at Arsma Hotel?

Arsma Hotel has 126 rooms in total.

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More Reviews from Other Guests in Arsma Hotel

Overall Ratings & Reviews Arsma Hotel

Traveloka (3)

Other sources (933)

9.0

Exceptional

From 933 reviews

Cleanliness

9.2

Room Comfort

9.0

Location

9.0

Service and Facilites

9.2

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Traveler Reviews Arsma Hotel

Number of reviews per page

Top reviews

Peng Cheau Patrick

8.0

/10

Reviewed 13 week(s) ago

Hotels.com verified review

Convenience. Nearby night market and many shops nearby

JINGLE

with Children

10.0

/10

Reviewed 14 week(s) ago

Expedia Group verified review

Great spot

ROBERT

with Partner

10.0

/10

Reviewed 15 week(s) ago

Hotels.com verified review

Service could not be better. A really nice hotel, centrally located. Great room, great breakfast

Brian

Family

8.0

/10

Reviewed 16 week(s) ago

Expedia Group verified review

Very friendly

Hugo

2.0

/10

Reviewed 23 week(s) ago

Expedia Group verified review

Poor customer service. Wouldn’t stay there

Traisulee Troy

10.0

/10

Reviewed 25 week(s) ago

Hotels.com verified review

Fanjiu

with Partner

10.0

/10

Reviewed 27 week(s) ago

Hotels.com verified review

Breakfast has a lot of a choice. Room is very clean and the upgraded parking is easy.

Alicia

with Partner

10.0

/10

Reviewed 29 week(s) ago

Expedia Group verified review

Clean rooms! Includes amenities like mid-day snacks and tea. Comfortable walking distance from Dongdamen Night Market.

YI-CHEN

10.0

/10

Reviewed 30 week(s) ago

Hotels.com verified review

很好的住宿體驗，爾後出差還是會選擇。唯一個小缺點，就是浴室免治馬桶前後洗淨都故障無法使用，其他都很好

Cajer

6.0

/10

Reviewed 31 week(s) ago

Hotels.com verified review

We booked 2 nights with breakfast via Hotels.com But hotel front desk deny

Mei-Feng

8.0

/10

Reviewed 31 week(s) ago

Hotels.com verified review

1. 廁所浴室及吹風機非常乾淨、清潔用品及乳液的味道品質也不錯。2.床、枕頭很舒服！3. 早餐不錯！4. 有提供下午茶，但宵夜數量不足。5. 有停車場場（非常重要）、6. 地點好。

Ronald

with Partner

8.0

/10

Reviewed 31 week(s) ago

Hotels.com verified review

Centrally located property with a traditional Chinese flair. The rooms are comfortable and well sized. Staff are courteous and helpful. The amenities are good for families with smaller children. The hotel provided us with plenty of complimentary nourishment from Asian style breakfast, to afternoon tea and sweets, and even late night snack.

Rong

Leisure Family

10.0

/10

Reviewed 35 week(s) ago

Expedia Group verified review

We stayed here for three nights and had a very pleasant experience overall. The hotel feels very comfortable, with generously sized bedrooms and bathrooms. As a four-star hotel, it offers complete facilities and thoughtful design, and the interior décor is tasteful and well maintained. The location is also convenient—only a 5–6 minute walk to the city’s most famous night market, with a large supermarket nearby. The staff are very friendly and welcoming. One thoughtful touch we really appreciated was that the hotel provides complimentary late-night soup for guests every evening, which felt very warm and caring. The only drawback is that the windows in the room cannot be opened at all. I personally prefer to open the windows daily for ventilation, especially in humid climates, so this was a small downside for me. Overall, this hotel offers excellent value for money and is a very good choice.

Rong

10.0

/10

Reviewed 36 week(s) ago

Expedia Group verified review

We stayed here for three nights and had a very pleasant experience overall. The hotel feels very comfortable, with generously sized bedrooms and bathrooms. As a four-star hotel, it offers complete facilities and thoughtful design, and the interior décor is tasteful and well maintained. The location is also convenient—only a 5–6 minute walk to the city’s most famous night market, with a large supermarket nearby. The staff are extremely friendly and welcoming. One thoughtful touch we really appreciated was that the hotel provides complimentary late-night soup for guests every evening, which felt very warm and caring. The only drawback is that the windows in the room cannot be opened at all. I personally prefer to open the windows daily for ventilation, especially in humid climates, so this was a small downside for me. Overall, this hotel offers excellent value for money and is a very good choice.

Michelle

with Partner

6.0

/10

Reviewed 39 week(s) ago

Hotels.com verified review

Breakfast offerings were great but more fruit and some muesli would be great

James

8.0

/10

Reviewed 40 week(s) ago

Hotels.com verified review

Staff were great

Jonti

with Partner

6.0

/10

Reviewed 50 week(s) ago

Hotels.com verified review

The staff were very nice, however, we changed rooms 3 times due to issues of Mold and Smell. The first room had broken air vents that had black mold growing inside of them, and the second room had a horrible smell. When we were changed to the second room, it was actually a downgrade into a smaller room with no view and although I alerted the staff about this they insisted it was the same size and rate. That smaller room had a horrible smell and so I went back down to complain and asked for a refund, as I was ready to go find a different accommodation. They refused to refund me and then offered me an "upgrade" on the room which was exactly the room I had originally booked but a few doors down, which had mold as well just less of it in the vents and luckily no smell. (They did not offer me that room first because they said they were fully booked... clearly not true). Regardless we accepted the 3rd room because we were not willing to fight anymore and were exhausted from driving. The breakfast was great and the service of the staff for breakfast was exceptional. The head of the restaurant who seated us showed us around and she went out of the way to give us recommendations for the cuisine as we were not familiar with all of the offerings. All in all the staff did try their best working with what they could, and we did not feel as if they had ill intentions. SO, although the hotel is listed as a 4 star, I would suggest staying elsewhere for the same price or less (many options).

Pegan

Leisure Family

10.0

/10

Reviewed 52 week(s) ago

Expedia Group verified review

The property is beautiful. It is very close to a dongdamen night market. Also, it was safe to walk back to hotel from market at night.

Pamela

Leisure

8.0

/10

Reviewed 66 week(s) ago

Expedia Group verified review

Nice hotel with a 70s feel. Clean and very friendly staff.

Chatvimol

10.0

/10

Reviewed 69 week(s) ago

Expedia Group verified review

I’d give 10/10 for this hotel. The services and cleaners are amazing. My room is really nice. I can see the ocean view and the town from the window. Breakfast was amazing too. The location is really quiet, walkable to the town, really close to the night market and bus stop too.

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Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.