Phoenix Pavilion Hot Spring Hotel

Hotels
7.7
/10
Pleasant
725 reviews

What Guests Say About Their Stay

Adrienne

10.0
/ 10
Very unique experiencing staying at a hot spring hotel with private hot spring bath. The design of the room was of a traditional Japanese living space with tatami mat and wood floors. The hotel itself is quite old with old age wallpaper and a very simple washroom. Free shuttle from station for most of the day. Hotel booked us an early ride for us however due to our very early flight which was kind. Bit dusty and antique but overall had a great time!

Emil Dick-Yam

10.0
/ 10
We thoroughly enjoyed our stay in this clean & cosy establishment. The staff were extremely attentive and friendly and our use of the shuttle up and down the hillside to the MTR station felt like we had a chauffeur service at our fingertips. The heated spring waters fhat is supplied to the individual baths do not carry a strong sulphur odor, but instead leaves one's skin feeling smooth and supple (due to its high lead suplhate content) The breakfast is more for an Asian taste, but nonetheless delicious and truly reflective of genuine local Taiwanese cuisine. The only drawback to the hotel is that it is starting to show its age and needs renovation in areas like carpets and toilet fixtures, albeit the tatami mats are still in excellent condition. As a reflection of its historic charm, be sure to check out the print in the lobby of a watercolor and ink painting, the original of which is now stored in the National Palace Museum, showing the establishment in its original form set among the hills of Thermal Valley, The original painting was gifted to the hotel by its painter, a cousin of China's last emperor Puyi, who was so enamored by his stay.at the hotel that he took to brush.

Chloe

10.0
/ 10
The in room onsen was glorious after a long flight. It was easy to get picked up from station in the free shuttle (using MRT payphone for free - ask in the ticket booth) Very pretty room & lovely surrounding countryside.
In the Area
See Map
1 Tianzhu Lane, Wenquan Road, Beitou District, Beitou, Taipei City, Northern Taiwan, Taiwan, 112

Main Facilities

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24-Hour Front Desk
Parking
WiFi
Phoenix Pavilion Hot Spring Hotel is a hotel is located at Beitou District. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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Phoenix Pavilion Hot Spring Hotel Address: Map & Location

1 Tianzhu Lane, Wenquan Road, Beitou District, Beitou, Taipei City, Northern Taiwan, Taiwan, 112
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Lobby Phoenix Pavilion Hot Spring Hotel
Exterior 2 Phoenix Pavilion Hot Spring Hotel

Discover More About Phoenix Pavilion Hot Spring Hotel

Location


Phoenix Pavilion Hot Spring Hotel is a hotel is located at Beitou District.

About Phoenix Pavilion Hot Spring Hotel

Splendid service together with wide range of facilities provided will make you complain for nothing during your stay at Phoenix Pavilion Hot Spring Hotel.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

With all facilities offered, Phoenix Pavilion Hot Spring Hotel is the right place to stay.

All facilities in Phoenix Pavilion Hot Spring Hotel

Entertainment Facility Phoenix Pavilion Hot Spring Hotel
Entertainment Facility
Common Space Phoenix Pavilion Hot Spring Hotel
Common Space
Lobby Phoenix Pavilion Hot Spring Hotel
Lobby
Exterior Phoenix Pavilion Hot Spring Hotel
Exterior
Others Phoenix Pavilion Hot Spring Hotel
Others

Transportation

  • Airport transfer
  • Limited parking
  • Area shuttle

Hotel Services

  • Luggage storage
  • Porter
  • 24-hour Receptionist

General

  • Smoking area
  • Parking

Public Facilities

  • Safety deposit box
  • Coffee/tea in lobby

Things to Do

  • TV lounge

Food and Drinks

  • Breakfast

Connectivity

  • Free WiFi

Accommodation Policy & General Information in Phoenix Pavilion Hot Spring Hotel

Check-in/Check-out Time

Check-in:
From 19:00
Check-out:
Before 12:00

Pets

Service Animals Allowed

Additional Policy

Professional property host/manager, LGBTQIA+ friendly, Cash deposit required, No cribs (infant beds) available, Unicode Support false, No rollaway/extra beds available, No elevators
  • Fee for Taiwanese breakfast: approximately TWD 100 for adults and TWD 100 for children
  • A late check-out fee will be charged

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

General Information

Popular Facilities
24-Hour Front Desk, Parking, WiFi
Check-In / Check-Out Time
From 19:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Phoenix Pavilion Hot Spring Hotel
25
Number of floors in Phoenix Pavilion Hot Spring Hotel
3
Another facilities in Phoenix Pavilion Hot Spring Hotel
Airport transfer, Limited parking, Area shuttle, Luggage storage, Porter

Frequently asked question in Phoenix Pavilion Hot Spring Hotel

What are available facilities at Phoenix Pavilion Hot Spring Hotel?
There are top facilites at Phoenix Pavilion Hot Spring Hotel such as 24-Hour Front Desk, Parking, WiFi. (some may require extra charges)
What Time is Check In & Check Out at Phoenix Pavilion Hot Spring Hotel?
Check-in time at Phoenix Pavilion Hot Spring Hotel is staring from From 19:00 while the latest check-out time is at before Before 12:00. If you need a hotel early check-in or late check-out, you can submit a special request during your booking. Important: Special requests for flexible check-in or check-out times are subject to availability and cannot be guaranteed. If having an early check-in or late check-out is important for your travel plans, please review the cancellation policy before confirming your reservation.
Does Phoenix Pavilion Hot Spring Hotel provide breakfast?
Yes, Phoenix Pavilion Hot Spring Hotel provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is The Star Hotel Classification of Phoenix Pavilion Hot Spring Hotel?
Phoenix Pavilion Hot Spring Hotel is officially classified as a 3.0-star hotel. This star hotel classification indicates the standard of facilities and services provided to guests.
How many floors does Phoenix Pavilion Hot Spring Hotel have?
Phoenix Pavilion Hot Spring Hotel has 3 floors.
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More Reviews from Other Guests in Phoenix Pavilion Hot Spring Hotel

7.8
Pleasant
From 717 reviews
Cleanliness

7.6

Room Comfort

7.6

Location

7.2

Service and Facilites

8.6

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Phoenix Pavilion Hot Spring Hotel

Number of reviews per page
20
40
Top reviews
Grace
icon-Leisure with Friends
Leisure with Friends
8.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

The staff let us know they upgraded our room upon checking in which was great. Our room now came with an outdoor bath for soaking in the hot spring water. I didn’t love the way the bathroom was designed, especially for showering. The drain for the shower was in the middle of the bathroom with no border around it to stop the water from going under the sink area or close to the toilet so we ended up with a very wet bathroom floor after everyone showered. The rooms were nice and the living room had a unique design that we enjoyed.
Read More
Adrienne
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Very unique experiencing staying at a hot spring hotel with private hot spring bath. The design of the room was of a traditional Japanese living space with tatami mat and wood floors. The hotel itself is quite old with old age wallpaper and a very simple washroom. Free shuttle from station for most of the day. Hotel booked us an early ride for us however due to our very early flight which was kind. Bit dusty and antique but overall had a great time!
Read More
Emil Dick-Yam
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 58 week(s) ago

Expedia Group verified review

We thoroughly enjoyed our stay in this clean & cosy establishment. The staff were extremely attentive and friendly and our use of the shuttle up and down the hillside to the MTR station felt like we had a chauffeur service at our fingertips. The heated spring waters fhat is supplied to the individual baths do not carry a strong sulphur odor, but instead leaves one's skin feeling smooth and supple (due to its high lead suplhate content) The breakfast is more for an Asian taste, but nonetheless delicious and truly reflective of genuine local Taiwanese cuisine. The only drawback to the hotel is that it is starting to show its age and needs renovation in areas like carpets and toilet fixtures, albeit the tatami mats are still in excellent condition. As a reflection of its historic charm, be sure to check out the print in the lobby of a watercolor and ink painting, the original of which is now stored in the National Palace Museum, showing the establishment in its original form set among the hills of Thermal Valley, The original painting was gifted to the hotel by its painter, a cousin of China's last emperor Puyi, who was so enamored by his stay.at the hotel that he took to brush.
Read More
Ryoji
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 61 week(s) ago

Expedia Group verified review

Staff are friendly like a family
Chloe
10.0
/10
Reviewed 95 week(s) ago

Expedia Group verified review

The in room onsen was glorious after a long flight. It was easy to get picked up from station in the free shuttle (using MRT payphone for free - ask in the ticket booth) Very pretty room & lovely surrounding countryside.
ying
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 105 week(s) ago

Expedia Group verified review

Need provide hook to hand towels in bathroom
Yen Fang
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 128 week(s) ago

Expedia Group verified review

The area is safe and walkable for dining and close to MRT train station....
Julie
icon-with Partner
with Partner
4.0
/10
Reviewed 130 week(s) ago

Hotels.com verified review

We stayed in their premier room at a higher than usual rate as compared with other hotels nearby. It was disappointing because of the room was dusty and didn’t come with heat air conditioning. Hopefully their management will improve the room condition if they want to continue charging at premium price.
Genie
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 171 week(s) ago

Expedia Group verified review

private hot spring n cozy room
Verified traveler
icon-Friends and Family Family
Friends and Family Family
6.0
/10
Reviewed 331 week(s) ago

Hotels.com verified review

There’s no lift and very tiring to climb up and down. The room needs to be sound proof as the door is very thin and some hotel guests are very noisy at night. However, the driver of the free shuttle is very friendly and helpful and the receptionist is also very nice.
Verified traveler
icon-Friends and Family Family
Friends and Family Family
8.0
/10
Reviewed 331 week(s) ago

Hotels.com verified review

Service is very good as the staff is very friendly and helpful. However, there’s no lift and it’s tiring to climb all the way up to the 3rd floor. The beds are one the hardest that I have ever slept on.
Verified traveler
icon-Friends and Family with Children
Friends and Family with Children
10.0
/10
Reviewed 333 week(s) ago

Expedia Group verified review

Very kind staffs. Good breakfirst. And each room have bathroom for family SPA
Lan
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 336 week(s) ago

Expedia Group verified review

A bit old style but comfy enough to stay. Big and nice spring spa tub outside made my trip special.
Henry
icon-with Partner
with Partner
10.0
/10
Reviewed 338 week(s) ago

Hotels.com verified review

The hotel is up on a small hill among many other hot springs hotels. We have a room with a hot springs tub that white sulfur hot springs comes directly in. The people there were super nice. You call them when you get off the MRT station and they will send a car to pick you up. There is a bus stop by the hotel but is a small shuttle bus, don’t bring luggage onto the bus , there is no room for luggage. One can walk down to Beitou city centre about 10-15 minutes. Breakfast is included and it’s the Taiwanese style breakfast, no beacon nor sausages.
Read More
ShawnWong
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 343 week(s) ago

Expedia Group verified review

Property is clean and unique. Very traditional Taiwanese feel stay. It feels like we are staying at our relative house than hotel. All staff take care of our families and friends like our relatives. I am truly impressed and touch by their effort and kindness. Will like to take this opportunity to thanks them and tell them I will definitely stay with them again.
Read More
Verified traveler
8.0
/10
Reviewed 364 week(s) ago

Expedia Group verified review

The staff is very helpful and nice. The breakfast is homemade style. However the dish is a little bit salty. If the hotel can provided more vegetables,it would be nice!
Shu
icon-Leisure
Leisure
6.0
/10
Reviewed 368 week(s) ago

Expedia Group verified review

Bathing with hot spring water everyday. Bed a bit flimsy. No elevator/lift and spiral stair a bit danger.
Amelie
icon-Family
Family
10.0
/10
Reviewed 370 week(s) ago

Hotels.com verified review

We traveled as a family with 2 teens and booked the family suite as it had 2 bedrooms. It met our expectations. The outdoor private bath was a lovely feature. There is also an indoor tub in the bathroom but sounds carry from the hotel’s bath next door. The living room is a tatami, it would have been nice to have options to comfortably sit together. Wifi was okay. Breakfast buffet is Taiwanese style and The hotel is uphill and difficult to find the first time. We used the free shuttle feature a few times which was a nice feature. Beitou is a really nice area and worth visiting.
Read More
nana
icon-Leisure with Children
Leisure with Children
8.0
/10
Reviewed 375 week(s) ago

Expedia Group verified review

Staffs are friendly. my parents flight need them to depart at 3:30am, the hotel gladly pack thier breakfast for them which is so sweet. They offered service to send you to beitou town as well. Highly recommended !
Verified traveler
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 376 week(s) ago

Expedia Group verified review

Free shuttle to MRT between 9-10, friendly staff, comfy bed, convenient store (walking distance 5 mins), simple breakfast. No lift and strong sulfur smell.
Number of reviews per page
20
40

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Others 4 Phoenix Pavilion Hot Spring Hotel

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
7.8
Pleasant
From 717 reviews
Cleanliness

7.6

Room Comfort

7.6

Location

7.2

Service and Facilites

8.6

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Phoenix Pavilion Hot Spring Hotel

Number of reviews per page
20
40
Top reviews
Grace
icon-Leisure with Friends
Leisure with Friends
8.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

The staff let us know they upgraded our room upon checking in which was great. Our room now came with an outdoor bath for soaking in the hot spring water. I didn’t love the way the bathroom was designed, especially for showering. The drain for the shower was in the middle of the bathroom with no border around it to stop the water from going under the sink area or close to the toilet so we ended up with a very wet bathroom floor after everyone showered. The rooms were nice and the living room had a unique design that we enjoyed.
Read More
Adrienne
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Very unique experiencing staying at a hot spring hotel with private hot spring bath. The design of the room was of a traditional Japanese living space with tatami mat and wood floors. The hotel itself is quite old with old age wallpaper and a very simple washroom. Free shuttle from station for most of the day. Hotel booked us an early ride for us however due to our very early flight which was kind. Bit dusty and antique but overall had a great time!
Read More
Emil Dick-Yam
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 58 week(s) ago

Expedia Group verified review

We thoroughly enjoyed our stay in this clean & cosy establishment. The staff were extremely attentive and friendly and our use of the shuttle up and down the hillside to the MTR station felt like we had a chauffeur service at our fingertips. The heated spring waters fhat is supplied to the individual baths do not carry a strong sulphur odor, but instead leaves one's skin feeling smooth and supple (due to its high lead suplhate content) The breakfast is more for an Asian taste, but nonetheless delicious and truly reflective of genuine local Taiwanese cuisine. The only drawback to the hotel is that it is starting to show its age and needs renovation in areas like carpets and toilet fixtures, albeit the tatami mats are still in excellent condition. As a reflection of its historic charm, be sure to check out the print in the lobby of a watercolor and ink painting, the original of which is now stored in the National Palace Museum, showing the establishment in its original form set among the hills of Thermal Valley, The original painting was gifted to the hotel by its painter, a cousin of China's last emperor Puyi, who was so enamored by his stay.at the hotel that he took to brush.
Read More
Ryoji
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 61 week(s) ago

Expedia Group verified review

Staff are friendly like a family
Chloe
10.0
/10
Reviewed 95 week(s) ago

Expedia Group verified review

The in room onsen was glorious after a long flight. It was easy to get picked up from station in the free shuttle (using MRT payphone for free - ask in the ticket booth) Very pretty room & lovely surrounding countryside.
ying
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 105 week(s) ago

Expedia Group verified review

Need provide hook to hand towels in bathroom
Yen Fang
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 128 week(s) ago

Expedia Group verified review

The area is safe and walkable for dining and close to MRT train station....
Julie
icon-with Partner
with Partner
4.0
/10
Reviewed 130 week(s) ago

Hotels.com verified review

We stayed in their premier room at a higher than usual rate as compared with other hotels nearby. It was disappointing because of the room was dusty and didn’t come with heat air conditioning. Hopefully their management will improve the room condition if they want to continue charging at premium price.
Genie
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 171 week(s) ago

Expedia Group verified review

private hot spring n cozy room
Verified traveler
icon-Friends and Family Family
Friends and Family Family
6.0
/10
Reviewed 331 week(s) ago

Hotels.com verified review

There’s no lift and very tiring to climb up and down. The room needs to be sound proof as the door is very thin and some hotel guests are very noisy at night. However, the driver of the free shuttle is very friendly and helpful and the receptionist is also very nice.
Verified traveler
icon-Friends and Family Family
Friends and Family Family
8.0
/10
Reviewed 331 week(s) ago

Hotels.com verified review

Service is very good as the staff is very friendly and helpful. However, there’s no lift and it’s tiring to climb all the way up to the 3rd floor. The beds are one the hardest that I have ever slept on.
Verified traveler
icon-Friends and Family with Children
Friends and Family with Children
10.0
/10
Reviewed 333 week(s) ago

Expedia Group verified review

Very kind staffs. Good breakfirst. And each room have bathroom for family SPA
Lan
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 336 week(s) ago

Expedia Group verified review

A bit old style but comfy enough to stay. Big and nice spring spa tub outside made my trip special.
Henry
icon-with Partner
with Partner
10.0
/10
Reviewed 338 week(s) ago

Hotels.com verified review

The hotel is up on a small hill among many other hot springs hotels. We have a room with a hot springs tub that white sulfur hot springs comes directly in. The people there were super nice. You call them when you get off the MRT station and they will send a car to pick you up. There is a bus stop by the hotel but is a small shuttle bus, don’t bring luggage onto the bus , there is no room for luggage. One can walk down to Beitou city centre about 10-15 minutes. Breakfast is included and it’s the Taiwanese style breakfast, no beacon nor sausages.
Read More
ShawnWong
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 343 week(s) ago

Expedia Group verified review

Property is clean and unique. Very traditional Taiwanese feel stay. It feels like we are staying at our relative house than hotel. All staff take care of our families and friends like our relatives. I am truly impressed and touch by their effort and kindness. Will like to take this opportunity to thanks them and tell them I will definitely stay with them again.
Read More
Verified traveler
8.0
/10
Reviewed 364 week(s) ago

Expedia Group verified review

The staff is very helpful and nice. The breakfast is homemade style. However the dish is a little bit salty. If the hotel can provided more vegetables,it would be nice!
Shu
icon-Leisure
Leisure
6.0
/10
Reviewed 368 week(s) ago

Expedia Group verified review

Bathing with hot spring water everyday. Bed a bit flimsy. No elevator/lift and spiral stair a bit danger.
Amelie
icon-Family
Family
10.0
/10
Reviewed 370 week(s) ago

Hotels.com verified review

We traveled as a family with 2 teens and booked the family suite as it had 2 bedrooms. It met our expectations. The outdoor private bath was a lovely feature. There is also an indoor tub in the bathroom but sounds carry from the hotel’s bath next door. The living room is a tatami, it would have been nice to have options to comfortably sit together. Wifi was okay. Breakfast buffet is Taiwanese style and The hotel is uphill and difficult to find the first time. We used the free shuttle feature a few times which was a nice feature. Beitou is a really nice area and worth visiting.
Read More
nana
icon-Leisure with Children
Leisure with Children
8.0
/10
Reviewed 375 week(s) ago

Expedia Group verified review

Staffs are friendly. my parents flight need them to depart at 3:30am, the hotel gladly pack thier breakfast for them which is so sweet. They offered service to send you to beitou town as well. Highly recommended !
Verified traveler
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 376 week(s) ago

Expedia Group verified review

Free shuttle to MRT between 9-10, friendly staff, comfy bed, convenient store (walking distance 5 mins), simple breakfast. No lift and strong sulfur smell.
Number of reviews per page
20
40