Phoenix Pavilion Hot Spring Hotel

Hotels
7.8
/10
Pleasant
719 reviews

What Guests Say About Their Stay

Emil Dick-Yam
10.0
/ 10
We thoroughly enjoyed our stay in this clean & cosy establishment. The staff were extremely attentive and friendly and our use of the shuttle up and down the hillside to the MTR station felt like we had a chauffeur service at our fingertips. The heated spring waters fhat is supplied to the individual baths do not carry a strong sulphur odor, but instead leaves one's skin feeling smooth and supple (due to its high lead suplhate content) The breakfast is more for an Asian taste, but nonetheless delicious and truly reflective of genuine local Taiwanese cuisine. The only drawback to the hotel is that it is starting to show its age and needs renovation in areas like carpets and toilet fixtures, albeit the tatami mats are still in excellent condition. As a reflection of its historic charm, be sure to check out the print in the lobby of a watercolor and ink painting, the original of which is now stored in the National Palace Museum, showing the establishment in its original form set among the hills of Thermal Valley, The original painting was gifted to the hotel by its painter, a cousin of China's last emperor Puyi, who was so enamored by his stay.at the hotel that he took to brush.
Chloe
10.0
/ 10
The in room onsen was glorious after a long flight. It was easy to get picked up from station in the free shuttle (using MRT payphone for free - ask in the ticket booth) Very pretty room & lovely surrounding countryside.
Verified traveler
10.0
/ 10
Very kind staffs. Good breakfirst. And each room have bathroom for family SPA
In the Area
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1 Tianzhu Lane, Wenquan Road, Beitou District, Beitou, Taipei City, Northern Taiwan, Taiwan, 112

Main Facilities

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Restaurant
24-Hour Front Desk
WiFi
Phoenix Pavilion Hot Spring Hotel is a hotel in a good neighborhood, which is located at Beitou District. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Phoenix Pavilion Hot Spring Hotel

1 Tianzhu Lane, Wenquan Road, Beitou District, Beitou, Taipei City, Northern Taiwan, Taiwan, 112
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Discover More About Phoenix Pavilion Hot Spring Hotel

Location


Phoenix Pavilion Hot Spring Hotel is a hotel in a good neighborhood, which is located at Beitou District.

About Phoenix Pavilion Hot Spring Hotel

Splendid service together with wide range of facilities provided will make you complain for nothing during your stay at Phoenix Pavilion Hot Spring Hotel.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Phoenix Pavilion Hot Spring Hotel exclusively for you.

Phoenix Pavilion Hot Spring Hotel is a hotel with great comfort and excellent service according to most hotel's guests.

With all facilities offered, Phoenix Pavilion Hot Spring Hotel is the right place to stay.

All facilities in Phoenix Pavilion Hot Spring Hotel

Others Phoenix Pavilion Hot Spring Hotel
Others

Public Facilities

  • Others
  • Restaurant
  • Safety deposit box
  • Coffee/tea in lobby

Hotel Services

  • Luggage storage
  • Porter
  • 24-hour Receptionist
  • Tours

General

  • Parking
  • Smoking area

Food and Drinks

  • Breakfast

Transportation

  • Area shuttle

Connectivity

  • Free WiFi

Shuttle Service

  • Airport transfer (surcharge)

In-room Facilities

  • TV

Accommodation Policy & General Information in Phoenix Pavilion Hot Spring Hotel

Important Note
  • Fee for Taiwanese breakfast: approximately TWD 100 for adults and TWD 100 for children
  • A late check-out fee will be charged

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards and cash
  • Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
  • This property does not provide disposable personal items, such as combs, loofahs, shavers, nail files, and shoe mitts

Front desk staff will greet guests on arrival at the property.

Hotel only accepts guests with minimum age of 18

Check-in/Check-out Time

Check-in:
From 19:00
Check-out:
Before 12:00
Hotel policy is not yet available.

General Information

Popular Facilities
Restaurant, 24-Hour Front Desk, WiFi
Check-In / Check-Out Time
From 19:00 - Before 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Phoenix Pavilion Hot Spring Hotel
25
Number of floors in Phoenix Pavilion Hot Spring Hotel
3
Another facilities in Phoenix Pavilion Hot Spring Hotel
Others, Safety deposit box, Coffee/tea in lobby, Luggage storage, Porter

Frequently asked question in Phoenix Pavilion Hot Spring Hotel

What are available facilities at Phoenix Pavilion Hot Spring Hotel?
There are top facilites at Phoenix Pavilion Hot Spring Hotel such as Restaurant, 24-Hour Front Desk, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Phoenix Pavilion Hot Spring Hotel?
The standard check-in time at Phoenix Pavilion Hot Spring Hotel is starting from From 19:00 while the latest check-out time is at Before 12:00
Does Phoenix Pavilion Hot Spring Hotel provide breakfast?
Yes, Phoenix Pavilion Hot Spring Hotel provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Phoenix Pavilion Hot Spring Hotel
Phoenix Pavilion Hot Spring Hotel has a 3.0-star rating.
How many floors does Phoenix Pavilion Hot Spring Hotel have?
Phoenix Pavilion Hot Spring Hotel has 3.
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More Reviews from Other Guests in Phoenix Pavilion Hot Spring Hotel

7.8
Pleasant
From 712 reviews
Cleanliness

7.6

Room Comfort

7.6

Location

7.2

Service and Facilites

8.6

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Traveler Reviews Phoenix Pavilion Hot Spring Hotel

Number of reviews per page
20
40
Top reviews
Emil Dick-Yam
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

We thoroughly enjoyed our stay in this clean & cosy establishment. The staff were extremely attentive and friendly and our use of the shuttle up and down the hillside to the MTR station felt like we had a chauffeur service at our fingertips. The heated spring waters fhat is supplied to the individual baths do not carry a strong sulphur odor, but instead leaves one's skin feeling smooth and supple (due to its high lead suplhate content) The breakfast is more for an Asian taste, but nonetheless delicious and truly reflective of genuine local Taiwanese cuisine. The only drawback to the hotel is that it is starting to show its age and needs renovation in areas like carpets and toilet fixtures, albeit the tatami mats are still in excellent condition. As a reflection of its historic charm, be sure to check out the print in the lobby of a watercolor and ink painting, the original of which is now stored in the National Palace Museum, showing the establishment in its original form set among the hills of Thermal Valley, The original painting was gifted to the hotel by its painter, a cousin of China's last emperor Puyi, who was so enamored by his stay.at the hotel that he took to brush.
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Ryoji
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Staff are friendly like a family
Chloe
10.0
/10
Reviewed 57 week(s) ago

Expedia Group verified review

The in room onsen was glorious after a long flight. It was easy to get picked up from station in the free shuttle (using MRT payphone for free - ask in the ticket booth) Very pretty room & lovely surrounding countryside.
ying
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 67 week(s) ago

Expedia Group verified review

Need provide hook to hand towels in bathroom
Yen Fang
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 90 week(s) ago

Expedia Group verified review

The area is safe and walkable for dining and close to MRT train station....
Julie
4.0
/10
Reviewed 92 week(s) ago

Hotels.com verified review

We stayed in their premier room at a higher than usual rate as compared with other hotels nearby. It was disappointing because of the room was dusty and didn’t come with heat air conditioning. Hopefully their management will improve the room condition if they want to continue charging at premium price.
Genie
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 133 week(s) ago

Expedia Group verified review

private hot spring n cozy room
Verified traveler
icon-Friends and Family
Friends and Family
6.0
/10
Reviewed 293 week(s) ago

Hotels.com verified review

There’s no lift and very tiring to climb up and down. The room needs to be sound proof as the door is very thin and some hotel guests are very noisy at night. However, the driver of the free shuttle is very friendly and helpful and the receptionist is also very nice.
Verified traveler
icon-Friends and Family
Friends and Family
8.0
/10
Reviewed 293 week(s) ago

Hotels.com verified review

Service is very good as the staff is very friendly and helpful. However, there’s no lift and it’s tiring to climb all the way up to the 3rd floor. The beds are one the hardest that I have ever slept on.
Verified traveler
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 295 week(s) ago

Expedia Group verified review

Very kind staffs. Good breakfirst. And each room have bathroom for family SPA
Lan
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 298 week(s) ago

Expedia Group verified review

A bit old style but comfy enough to stay. Big and nice spring spa tub outside made my trip special.
Henry
10.0
/10
Reviewed 300 week(s) ago

Hotels.com verified review

The hotel is up on a small hill among many other hot springs hotels. We have a room with a hot springs tub that white sulfur hot springs comes directly in. The people there were super nice. You call them when you get off the MRT station and they will send a car to pick you up. There is a bus stop by the hotel but is a small shuttle bus, don’t bring luggage onto the bus , there is no room for luggage. One can walk down to Beitou city centre about 10-15 minutes. Breakfast is included and it’s the Taiwanese style breakfast, no beacon nor sausages.
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ShawnWong
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 305 week(s) ago

Expedia Group verified review

Property is clean and unique. Very traditional Taiwanese feel stay. It feels like we are staying at our relative house than hotel. All staff take care of our families and friends like our relatives. I am truly impressed and touch by their effort and kindness. Will like to take this opportunity to thanks them and tell them I will definitely stay with them again.
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Verified traveler
8.0
/10
Reviewed 326 week(s) ago

Expedia Group verified review

The staff is very helpful and nice. The breakfast is homemade style. However the dish is a little bit salty. If the hotel can provided more vegetables,it would be nice!
Shu
icon-Leisure
Leisure
6.0
/10
Reviewed 330 week(s) ago

Expedia Group verified review

Bathing with hot spring water everyday. Bed a bit flimsy. No elevator/lift and spiral stair a bit danger.
Amelie
10.0
/10
Reviewed 332 week(s) ago

Hotels.com verified review

We traveled as a family with 2 teens and booked the family suite as it had 2 bedrooms. It met our expectations. The outdoor private bath was a lovely feature. There is also an indoor tub in the bathroom but sounds carry from the hotel’s bath next door. The living room is a tatami, it would have been nice to have options to comfortably sit together. Wifi was okay. Breakfast buffet is Taiwanese style and The hotel is uphill and difficult to find the first time. We used the free shuttle feature a few times which was a nice feature. Beitou is a really nice area and worth visiting.
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nana
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 337 week(s) ago

Expedia Group verified review

Staffs are friendly. my parents flight need them to depart at 3:30am, the hotel gladly pack thier breakfast for them which is so sweet. They offered service to send you to beitou town as well. Highly recommended !
Verified traveler
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 338 week(s) ago

Expedia Group verified review

Free shuttle to MRT between 9-10, friendly staff, comfy bed, convenient store (walking distance 5 mins), simple breakfast. No lift and strong sulfur smell.
Jane
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 340 week(s) ago

Expedia Group verified review

Too late checking in at 5pm because there's nothing much at Beitou but staff let us checked in at 4.00pm. We stayed in private onsen.The room is clean and spacious. Simple breakfast porridge. You can call the hotel to pick you up at the Mrt station but the staff can't speak english so it's a bit difficult to communicate. Overall, nice to try for a stay.
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Wong
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 340 week(s) ago

Expedia Group verified review

very good services, enjoyed the stay!
Number of reviews per page
20
40

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Disclaimer

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