Phoenix Pavilion Hot Spring Hotel

車站有接駁車服務，但需要跟旅館聯繫 房間很大很舒服、溫泉水也很快可以放滿，去水也很快 整個入住體驗也很滿意👍

スタッフは親切でした。温泉がとても良かったです。朝ごはんも家庭料理で美味しかったです。

There are parking available. Very friendly staff,nice hot springs tubs.

If I could, I would give more than 5 stars for this hotel stay. The room is very clean and nice though you need to climb few stair cases (no lift). The receptionist is extremely helpful and always carry nice smiles on his face. Other staff members including those served us at the restaurant and drove us to the MRT station are very nice and helpful. We enjoyed very much the hot spring bath at its private room.

環境復古但整潔乾淨，職員服務一流！收費合理！

The staff let us know they upgraded our room upon checking in which was great. Our room now came with an outdoor bath for soaking in the hot spring water. I didn’t love the way the bathroom was designed, especially for showering. The drain for the shower was in the middle of the bathroom with no border around it to stop the water from going under the sink area or close to the toilet so we ended up with a very wet bathroom floor after everyone showered. The rooms were nice and the living room had a unique design that we enjoyed.

真的是很~老~舊~的飯店，一晚還要價4千多真的不便宜，但維持得算乾淨，服務態度也好，只是可能是老闆一家應該就住在客房樓下，被小孩玩樂說話，以及碗盤杯子敲擊聲音，吵到凌晨一點多，中間有打電話跟櫃台反映(雖然態度真的很好~一直說抱歉)，但吵鬧狀況完全沒有改善

房間尚可，服務員友善，地方清潔，私人風裡舒服，性價比高、值得推薦。

Very unique experiencing staying at a hot spring hotel with private hot spring bath. The design of the room was of a traditional Japanese living space with tatami mat and wood floors. The hotel itself is quite old with old age wallpaper and a very simple washroom. Free shuttle from station for most of the day. Hotel booked us an early ride for us however due to our very early flight which was kind. Bit dusty and antique but overall had a great time!

房間泡湯池很大很寬闊

房間乾淨，服務人員熱心，可惜熱水沒有自來水，頭一次用溫泉水洗澡，好奢侈～

客房一塵不染，職員很有禮貌服務很好

房間整潔，溫泉水質很優，浴室空間很剛好，廁所分開，接送服務對於旅客真的是貼心，下雨或出門覓食很感謝。服務人員也都很好，主動聯繫並態度親切。除了早餐不建議+沒有電梯，樓梯四樓蠻累，其他都非常好。

服務很好，退房後存放行李在前台，然後周圍遊覽，我們毋須回旅館取回行李，旅館可安排將行李送往近新北投車站。

We thoroughly enjoyed our stay in this clean & cosy establishment. The staff were extremely attentive and friendly and our use of the shuttle up and down the hillside to the MTR station felt like we had a chauffeur service at our fingertips. The heated spring waters fhat is supplied to the individual baths do not carry a strong sulphur odor, but instead leaves one's skin feeling smooth and supple (due to its high lead suplhate content) The breakfast is more for an Asian taste, but nonetheless delicious and truly reflective of genuine local Taiwanese cuisine. The only drawback to the hotel is that it is starting to show its age and needs renovation in areas like carpets and toilet fixtures, albeit the tatami mats are still in excellent condition. As a reflection of its historic charm, be sure to check out the print in the lobby of a watercolor and ink painting, the original of which is now stored in the National Palace Museum, showing the establishment in its original form set among the hills of Thermal Valley, The original painting was gifted to the hotel by its painter, a cousin of China's last emperor Puyi, who was so enamored by his stay.at the hotel that he took to brush.

Staff are friendly like a family

Homemade breakfast, very good.

員工服務很好。

The in room onsen was glorious after a long flight. It was easy to get picked up from station in the free shuttle (using MRT payphone for free - ask in the ticket booth) Very pretty room & lovely surrounding countryside.

住宿標準房型，房內空間算大、乾凈，有對外窗，浴池有點太短，2人坐在池內階梯，無法泡到胸口，僅到下腹部，坐於池底則僅一人能伸直腳泡湯。冷氣是三洋牌，太吵了，晚上只好關掉才能入睡，天氣太熱了，清晨只好再開冷氣。 櫃臺人員、停車協助人員及早餐服務人員都很好。