Does Kampala Serena Hotel provide parking?

Yes, Kampala Serena Hotel provides parking. Please confirm details directly with the hotel.

Does Kampala Serena Hotel have a swimming pool?

Yes, a swimming pool is available at Kampala Serena Hotel.

What do past guests say about Kampala Serena Hotel?

Kampala Serena Hotel is well-known for its Cleanliness, Room Comfort, Service and Facilites, as reviewed by verified Traveloka guests.

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Kampala Serena Hotel

Name: Kampala Serena Hotel
Address: Kintu Road, Nakasero I, Kampala, Uganda, 256, Kintu Road, Kampala, 256, Uganda
Rating: 9.4

Hotels

9.4

/10

Exceptional

194 reviews

What Guests Say About Their Stay

Ryan

10.0

/ 10

Everyone from Housekeeping, Hosts, Front Desk, Barber, Attendants, and everyone else was extremely nice and helpful. The property is beautiful and unmatched. The hospitality exceeds anything you’ve ever experienced, even in Las Vegas!

Mahamood

10.0

/ 10

The best! Was very pleasantly surprised. Great staff, who were very friendly and willing to assist. The entire hotel including rooms are beautifully decorated and welcoming. The spa and pool were wonderful. Will definitely recommend.

Steve

10.0

/ 10

We loved everything about the hotel, but the surroundings were less than desirable

In the Area

See Map

Kintu Road, Nakasero I, Kampala, Uganda, 256

Main Facilities

Swimming Pool

Restaurant

24-Hour Front Desk

Parking

WiFi

Elevator

Kampala Serena Hotel is located in area / city Nakasero I. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Available Room Types in Kampala Serena Hotel

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Kampala Serena Hotel Address: Map & Location

Kintu Road, Nakasero I, Kampala, Uganda, 256

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Location

Kampala Serena Hotel is located in area / city Nakasero I.

About Kampala Serena Hotel

The highest quality service accompanying its extensive facilities will make you get the ultimate holiday experience.

The hotel’s fitness center is a must-try during your stay here.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Kampala Serena Hotel exclusively for you.

Kampala Serena Hotel is a hotel with great comfort and excellent service according to most hotel's guests.

Enjoy luxurious treats and incomparable experience by staying at Kampala Serena Hotel.

All facilities in Kampala Serena Hotel

Others

Things to Do

Romantic proposal packages
Beach umbrella
Outdoor pool
Wine release events
Spa
Health club
Garden
Sauna
Steam room
Pool sun loungers

Hotel Services

Laundry service
Tours
Express check-in
Newspaper in lobby
Wedding service
Luggage storage
Porter
24-hour Receptionist
Concierge

Business Facilities

Meeting facilities
Conference room
Conference center
Business center
Conference rooms

Public Facilities

Others
Coffee shop
Elevator
Restaurant
Safety deposit box

General

Swimming pool
Banquet
Parking
Terrace

Food and Drinks

Bar
Poolside bar
Snack bar

Transportation

Limo or town car service
Valet parking

Nearby Facilities

Souvenir shop
Hair salon

Connectivity

LAN Internet
Free WiFi

Family-friendly Facilities

Children pool

Sports and Recreations

Fitness center

Kids and Pets

Babysitting with surcharge

Shuttle Service

Airport transfer (surcharge)

Accommodation Policy & General Information in Kampala Serena Hotel

Important Note

Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

Airport shuttle fee: UGX 242750 per person (one-way)
Rollaway bed fee: UGX 150.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation. If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Check-in/Check-out Time

Check-in:

12:00 - 18:00

Check-out:

Before 10:00

Hotel policy is not yet available.

General Information

Popular Facilities	Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator
Check-In / Check-Out Time	From 12:00 - 18:00 - to 10:00
Available rooms at Kampala Serena Hotel	152
Number of floors in Kampala Serena Hotel	6
Another facilities in Kampala Serena Hotel	Romantic proposal packages, Beach umbrella, Outdoor pool, Wine release events, Spa

Frequently asked question in Kampala Serena Hotel

What are available facilities at Kampala Serena Hotel?

There are top facilites at Kampala Serena Hotel such as Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator. (some may require extra charges)

What Time is Check In & Check Out at Kampala Serena Hotel?

Check-in time at Kampala Serena Hotel is staring from 12:00 - 18:00 while the latest check-out time is at before Before 10:00. If you need a hotel early check-in or late check-out, you can submit a special request during your booking. Important: Special requests for flexible check-in or check-out times are subject to availability and cannot be guaranteed. If having an early check-in or late check-out is important for your travel plans, please review the cancellation policy before confirming your reservation.

What is The Star Hotel Classification of Kampala Serena Hotel?

Kampala Serena Hotel is officially classified as a 5.0-star hotel. This star hotel classification indicates the standard of facilities and services provided to guests.

How many floors does Kampala Serena Hotel have?

Kampala Serena Hotel has 6 floors.

How many rooms are available at Kampala Serena Hotel?

Kampala Serena Hotel has 152 rooms in total.

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More Reviews from Other Guests in Kampala Serena Hotel

Overall Ratings & Reviews Kampala Serena Hotel

Other sources (194)

9.4

Exceptional

From 194 reviews

Cleanliness

9.4

Room Comfort

9.4

Location

9.0

Service and Facilites

9.2

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Traveler Reviews Kampala Serena Hotel

Number of reviews per page

Top reviews

Peter

Leisure with Partner

10.0

/10

Reviewed 13 week(s) ago

Expedia Group verified review

Clean room and very friendly staff

Francis

10.0

/10

Reviewed 14 week(s) ago

Expedia Group verified review

Clean room and very friendly staff

Ryan

Leisure with Partner

10.0

/10

Reviewed 14 week(s) ago

Expedia Group verified review

Per

10.0

/10

Reviewed 14 week(s) ago

Hotels.com verified review

Wonderful garden

Maishara

Business and Leisure

10.0

/10

Reviewed 14 week(s) ago

Expedia Group verified review

The room service was more than excellent. The staff are very warm and kind

Sharon

10.0

/10

Reviewed 16 week(s) ago

Expedia Group verified review

Very relaxing, serene, friendly staff, good food and great facilities

Louis

Business

10.0

/10

Reviewed 16 week(s) ago

Expedia Group verified review

Really nice hotel

James

10.0

/10

Reviewed 20 week(s) ago

Expedia Group verified review

Well mannered

Devendra

10.0

/10

Reviewed 23 week(s) ago

Expedia Group verified review

Mahamood

Leisure Family

10.0

/10

Reviewed 23 week(s) ago

We had an amazing stay at Serena! The property, amenities, staff and services were all top tier. Whenever we return to Kampala, we will be staying at Serena

Francisca

10.0

/10

Reviewed 35 week(s) ago

Clean hotel. Nice pool.Good food $$$ Service is excellent. Don't use hotel's transportation

Number of reviews per page

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Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.