What do past guests say about Kampala Serena Hotel?

Kampala Serena Hotel is well-known for its Cleanliness, Room Comfort, Service and Facilites, as reviewed by verified Traveloka guests.

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Kampala Serena Hotel

Name: Kampala Serena Hotel
Address: Kintu Road, Nakasero I, Kampala, Uganda, 256, Kintu Road, Kampala, 256, Uganda
Rating: 9.6

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9.6

/10

Exceptional

275 reviews

What Guests Say About Their Stay

Dorcas

10.0

/ 10

The hotel was immaculately clean and aesthetically pleasing. The staff were exceptionally friendly and the spa treatment was enjoyable. The steam room, sauna and gym facilities were also exceptional. I would certainly return.

Leith

10.0

/ 10

Serena is expensive but it’s a great spot to “land” when you come to Kampala. The grounds are fantastic, the pool is excellent, and the service is great. Centrally located, high security - a great place to stay when you’re in Kampala.

Noah

10.0

/ 10

Room was spotless, the staff are friendly and helpful.. The breakfast too is excellent. The hotel has very good amenities.

In the Area

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Kintu Road, Nakasero I, Kampala, Uganda, 256

Main Facilities

Elevator

Swimming Pool

Parking

Restaurant

Kampala Serena Hotel is a 5-star hotels that has been welcoming guests since 2003. Kampala Serena Hotel is part of Serena Hotels East Africa under Serena Hotels East Africa Group. There are 152 rooms spread across 6 floors.

What's around Kampala Serena Hotel

Kintu Road, Nakasero I, Kampala, Uganda, 256

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General Information

Location

Located at Kintu Road in Kampala, Uganda. Those looking to explore will find Christ Prosperity Ministries, Kampala nearby.

Facilities & Amenities

Kampala Serena Hotel has Outdoor pool, Poolside bar, Children pool, Laundry service, Luggage storage, and more.

Business Facilities

For guests traveling for work, Kampala Serena Hotel has Business facilities and Conference rooms available.

Dining

Guests can stop by the café.

Contact

Phone number: 256 41-430 90 00

All facilities in Kampala Serena Hotel

Swimming Pool

Entertainment Facility

Fitness Center

Functional Hall

Common Space

Hotel Services

_24_HOUR_FRONT_DESK
Express check-in
Luggage storage
CONCIERGE_SERVICES
Porter
Laundry service
Wedding service
Newspaper in lobby
TEXT

Things to Do

Garden
FULL_SERVICED_SPA
Romantic proposal packages
WINE_RELEASE_EVENTS
SPA_TREATMENT_ROOMS
Outdoor pool
SPA_ONSITE
Health club
STEAM_ROOM
Sauna
Pool sun loungers

Public Facilities

Elevator
SMOKE_FREE_PROPERTY
SAFE_DEPOSIT_AT_FRONT_DESK
Coffee shop

General

SWIMMING_POOL
SELF_PARKING
TEXT
BANQUET_HALL
Ballroom
Terrace
Reception hall

Business Facilities

Conference center
Business facilities
Conference rooms

Food and Drinks

Snack bar
Poolside bar

Nearby Facilities

Gift shop
Hair salon

Connectivity

WIRED_INTERNET_ACCESS
TEXT
WIFI_ACCESS
TEXT

Family-friendly Facilities

Children pool

Transportation

Valet parking
TEXT
Limo or town car service

Accessibilty

WHEELCHAIR_ACCESSIBLE_PARKING
WHEELCHAIR_ACCESSIBLE_PATH_OF_TRAVEL

Sports and Recreations

FITNESS_FACILITIES

Kids and Pets

BABYSITTING_CHILDCARE

Accommodation Policy & General Information in Kampala Serena Hotel

Important Note

Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

IMPORTANT_NOTICE

Pool access available from 6:00 AM to 6:00 PM.
Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.

OPTIONAL_FEE

Airport shuttle fee: UGX 242750 per person (one-way)
Rollaway bed fee: UGX 150.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

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General Information

Popular Facilities	Elevator, Swimming Pool, Parking, Restaurant
Check-In / Check-Out Time	From 12:00 - 18:00 - to 10:00
Available rooms at Kampala Serena Hotel	152
Number of floors in Kampala Serena Hotel	6
Another facilities in Kampala Serena Hotel	_24_HOUR_FRONT_DESK, Express check-in, Luggage storage, CONCIERGE_SERVICES, Porter

Frequently asked question in Kampala Serena Hotel

What are available facilities at Kampala Serena Hotel?

There are top facilites at Kampala Serena Hotel such as Elevator, Swimming Pool, Parking, Restaurant. (some may require extra charges)

What is normal check-in & check-out time at Kampala Serena Hotel?

The standard check-in time at Kampala Serena Hotel is starting from 12:00 - 18:00 while the latest check-out time is at Before 10:00

What is the star rating of Kampala Serena Hotel

Kampala Serena Hotel has a 5.0-star rating.

How many floors does Kampala Serena Hotel have?

Kampala Serena Hotel has 6.

How many rooms are available at Kampala Serena Hotel

Kampala Serena Hotel has 152.

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More Reviews from Other Guests in Kampala Serena Hotel

Overall Ratings & Reviews Kampala Serena Hotel

Other sources (275)

9.6

Exceptional

From 275 reviews

Cleanliness

9.6

Room Comfort

9.4

Location

9.2

Service and Facilites

9.4

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Traveler Reviews Kampala Serena Hotel

Number of reviews per page

Top reviews

Yukari

Business

8.0

/10

Reviewed 15 week(s) ago

Hotels.com verified review

It was nice hotel. Most of staff are professionals.

Dorcas

10.0

/10

Reviewed 19 week(s) ago

Hotels.com verified review

Leith

10.0

/10

Reviewed 25 week(s) ago

All was good

Ulises Ivan

Business with Children

10.0

/10

Reviewed 29 week(s) ago

Expedia Group verified review

everything is perfect

Really nice hotel

James

10.0

/10

Reviewed 52 week(s) ago

Expedia Group verified review

Well mannered

Number of reviews per page

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Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.