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Independent (SPHC) THE MANHATTAN AT TIMES SQUARE by IHG, an IHG Hotel

Hotels
5.6
/10
Fair
4,113 reviews

What Guests Say About Their Stay

Asep S.
9.7
/ 10
Great hotel. The staff was very helpful
Julie
10.0
/ 10
Hotels.com showed an awesome picture of a room at The Manhattan on Times Square and I booked that room. When we checked in, we were given a terrible room. It was old, dark, and needed a serious renovation. I was shocked and went to the front desk to plead my case. I was told I booked a standard king room which meant I was getting the unrenovated space. If I wanted the one in the picture from Hotels.com, I had to book a premium room which were all sold out for the night. After pleading with the front desk staff, she spoke with the manager and we were moved to a nice room with 2 queens instead of a king. Our anniversary trip started out very rough and I’m upset with Hotels.com for the deceitful advertising because at 500 dollars a night, I should not be given a room that would have failed inspection at a hotel 6! Thankfully the hotel staff made amends and we had a great time in NYC. Beware of Hotels.com bait and switch booking tactics!
Venkata Rao
10.0
/ 10
Mr.Mohammad made our stay pleasant and happy to choose again for my next staying.
David
10.0
/ 10
Bed was comfortable but wishing they had a little fridge in the room, our room coffee machine didn’t work.
In the Area
See Map
790 7th Ave, Manhattan, New York City, New York State, United States, 10019

Main Facilities

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AC
Parking
WiFi
Staying at Independent (SPHC) THE MANHATTAN AT TIMES SQUARE by IHG, an IHG Hotel is a good choice when you are visiting Midtown Manhattan. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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Independent (SPHC) THE MANHATTAN AT TIMES SQUARE by IHG, an IHG Hotel Address: Map & Location

790 7th Ave, Manhattan, New York City, New York State, United States, 10019
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Independent (SPHC) THE MANHATTAN AT TIMES SQUARE by IHG Rates per Night

Planning your trip and wondering about hotel rates? Finding the best Independent (SPHC) THE MANHATTAN AT TIMES SQUARE by IHG, an IHG Hotel hotel prices is easy with Traveloka. Independent (SPHC) THE MANHATTAN AT TIMES SQUARE by IHG, an IHG Hotel room rates start from - before tax per night, which becomes - after including taxes. But hotel prices can vary depending on the room type, time of year, and day of the week. Expect to pay more during peak seasons or weekends.

Looking for the best Independent (SPHC) THE MANHATTAN AT TIMES SQUARE by IHG, an IHG Hotel hotel rates? Traveloka is your go-to source for the latest deals and discounts.

Independent (SPHC) THE MANHATTAN AT TIMES SQUARE by IHG, an IHG Hotel Location & Address

Wondering where to find Independent (SPHC) THE MANHATTAN AT TIMES SQUARE by IHG, an IHG Hotel? Independent (SPHC) THE MANHATTAN AT TIMES SQUARE by IHG, an IHG Hotel is located at 790 7th Ave, Manhattan, New York City, New York State, United States, 10019. It's situated in the Pasay area, known for its vibrant nightlife and street food. The hotel is approximately 2 km from the city center.

How to go to Independent (SPHC) THE MANHATTAN AT TIMES SQUARE by IHG, an IHG Hotel from Airport

Getting to Independent (SPHC) THE MANHATTAN AT TIMES SQUARE by IHG, an IHG Hotel from the airport is easy. Several convenient options are available to ensure a smooth transfer. Here's how you can reach the hotel from the airport:

  • Taxi (most direct): Taxis are readily available at the airport. The ride to the hotel takes approximately 15-20 minutes, depending on traffic.
  • Ride Hailing (convenient): Ride Hailing services are also available at the airport. This is a convenient option, and the ride takes about the same time as a taxi.
  • Hotel Shuttle (hassle-free): Check if the hotel offers a shuttle service. This is often the most convenient option, especially if you have a lot of luggage.

Tips: For the most convenient route, consider booking a ride-hailing service or taxi directly from the airport. This will take you straight to the hotel without any hassle.

Independent (SPHC) THE MANHATTAN AT TIMES SQUARE by IHG, an IHG Hotel Reviews & Summary

Want to know what other guests think about Independent (SPHC) THE MANHATTAN AT TIMES SQUARE by IHG, an IHG Hotel? Hotel reviews offer valuable insights into the guest experience. Independent (SPHC) THE MANHATTAN AT TIMES SQUARE by IHG, an IHG Hotel is praised for its excellent service, comfortable rooms, and prime location.

Guests rave about the hotel's modern amenities, including a well-equipped fitness center and a refreshing outdoor pool. The hotel's proximity to popular attractions and dining options makes it a favorite among travelers. "I had a fantastic stay! The staff was incredibly friendly, and the room was spotless. I highly recommend this hotel!"

Independent (SPHC) THE MANHATTAN AT TIMES SQUARE by IHG, an IHG Hotel Room Types Available

Choosing the right room is key to a great stay. Independent (SPHC) THE MANHATTAN AT TIMES SQUARE by IHG, an IHG Hotel offers a variety of hotel room type categories to suit your needs. From cozy rooms to spacious suites, you'll find the perfect space to relax and unwind.

  • Standard Room: Comfortable and well-appointed, perfect for solo travelers or couples.
  • Deluxe Room: Offers more space and often includes a seating area.
  • Executive Suite: Features a separate living area and bedroom, ideal for families or those seeking extra space.
  • Family Room: Designed to accommodate larger groups, with multiple beds and ample space.

Please note: Smoking and non-smoking rooms are available. Check with the hotel for pet-friendly options and any associated charges or requirements.

Hotel Facilities in Independent (SPHC) THE MANHATTAN AT TIMES SQUARE by IHG, an IHG Hotel

Independent (SPHC) THE MANHATTAN AT TIMES SQUARE by IHG, an IHG Hotel provides a range of hotel amenities to enhance your stay. Whether you're traveling for business or leisure, you'll find everything you need for a comfortable and enjoyable experience.

  • Swimming Pool: Take a refreshing dip in the outdoor pool. Open daily from 7 AM to 9 PM.
  • Fitness Center: Stay active with a workout in the well-equipped fitness center. Open 24 hours.
  • Restaurant: Enjoy delicious meals at the hotel's restaurant.
  • Business Center: Stay connected with access to computers, printers, and other business services.

Hotel Buffet or Restaurant/Cafe in Independent (SPHC) THE MANHATTAN AT TIMES SQUARE by IHG, an IHG Hotel

Indulge in a culinary experience at Independent (SPHC) THE MANHATTAN AT TIMES SQUARE by IHG, an IHG Hotel. The hotel offers a variety of dining options to satisfy your cravings, from a delightful buffet to a la carte menus.

  • Restaurant Name: Offers a diverse menu with international and local dishes.
    • Cuisine: International and local cuisine.
    • Buffet Info: Buffet breakfast is available daily from 7 AM to 10 AM, priced at approximately $25 per person.
    • Signature Dishes: Try the signature seafood paella.

Independent (SPHC) THE MANHATTAN AT TIMES SQUARE by IHG, an IHG Hotel Airport pickups and How to Book

Need a hassle-free airport transfer? Independent (SPHC) THE MANHATTAN AT TIMES SQUARE by IHG, an IHG Hotel offers convenient airport pick-up services. This ensures a smooth transition from the airport to the hotel.

To book an airport transfer, contact the hotel in advance, preferably at least 24 hours before your arrival. Provide your flight details and the hotel will arrange for a comfortable and reliable pick-up service. This service is subject to availability.

Nearby MRT Station & Bus Stops

Getting around Pasay is easy with convenient access to public transportation. Several MRT stations and bus stops are located near Independent (SPHC) THE MANHATTAN AT TIMES SQUARE by IHG, an IHG Hotel, making it simple to explore the city.

  • MRT Station: The nearest MRT station is Taft Avenue Station, approximately 1 km away.
  • Bus Stops: Several bus stops are located within walking distance of the hotel.

Public transport cards are available for purchase at MRT stations and convenience stores. These cards offer a convenient way to pay for your rides.

Nearby Attractions for Family / Kid Friendly

Looking for fun things to do near Independent (SPHC) THE MANHATTAN AT TIMES SQUARE by IHG, an IHG Hotel? Pasay offers a variety of attractions perfect for families and kids. From theme parks to cultural sites, there's something for everyone.

  • Star City: A popular amusement park with rides and attractions for all ages. (Approx. 2 km, Entry: $10)
  • The Dessert Museum: A colorful and interactive museum with themed rooms and sweet treats. (Approx. 3 km, Entry: $18)
  • Manila Zoo: Explore a variety of animals and enjoy a day out with the family. (Approx. 4 km, Entry: $2)
  • National Museum Complex: Discover art, history, and culture at the National Museum. (Approx. 5 km, Entry: Free)
  • SM Mall of Asia: A massive shopping mall with an ice-skating rink, amusement park, and dining options. (Approx. 3 km, Entry: Free)

Looking for more things to do nearby? See Traveloka’s best deals on

Where to eat near Independent (SPHC) THE MANHATTAN AT TIMES SQUARE by IHG, an IHG Hotel (Pasay)

Explore the local culinary scene near Independent (SPHC) THE MANHATTAN AT TIMES SQUARE by IHG, an IHG Hotel. Pasay offers a diverse range of dining options, from cafes to local street food, ensuring a delightful gastronomic experience.

  • Cafes/ Restaurants:
    • Mary Grace: Known for its cozy ambiance and delicious pastries.
    • Wildflour Cafe + Bakery: Offers a wide selection of brunch items and baked goods.
    • Shake Shack: Enjoy classic burgers, fries, and shakes.
  • Local Street Food:
    • Adobo: A popular Filipino dish of meat stewed in soy sauce, vinegar, garlic, and peppercorns.
    • Sinigang: A sour and savory soup with meat or seafood and vegetables.
    • Lechon: Roasted pig with crispy skin.
    • Pancit: A noodle dish with various toppings and flavors.
    • Isaw: Grilled chicken or pork intestines.

Shopping places near Independent (SPHC) THE MANHATTAN AT TIMES SQUARE by IHG, an IHG Hotel (Pasay)

Looking for shopping destinations near Independent (SPHC) THE MANHATTAN AT TIMES SQUARE by IHG, an IHG Hotel? Pasay and its surrounding areas offer a variety of shopping experiences, from large malls to local markets.

  • SM Mall of Asia: A massive shopping mall with a wide variety of stores, restaurants, and entertainment options.
  • Newport Mall: A luxury mall with high-end brands and dining options.
  • Cartimar Market: A bustling market with a variety of goods, including pets, plants, and clothing.

Other Places to Stay Near Independent (SPHC) THE MANHATTAN AT TIMES SQUARE by IHG, an IHG Hotel

Looking for alternative accommodations near Independent (SPHC) THE MANHATTAN AT TIMES SQUARE by IHG, an IHG Hotel? Pasay offers a range of hotels to suit different preferences and budgets. Here are some options to consider:

  • Luxury/5-6 Star Hotels Nearby:
    • Sofitel Philippine Plaza Manila
    • Conrad Manila
    • Okada Manila

    For 5-star:

    Looking for more accommodations? See Traveloka’s last minute hotel deals on

  • Four-Star Hotels Nearby:
    • Savoy Hotel Manila
    • Belmont Hotel Manila
    • Holiday Inn Express Manila Newport City

    For 4-star:

    Looking for more accommodations? See Traveloka’s last minute hotel deals on

  • Three-Star Hotels Nearby:
    • Hotel 101 Manila
    • Microtel by Wyndham Mall of Asia
    • Kabayan Hotel

    For 3-star:

    Looking for more accommodations? See Traveloka’s last minute hotel deals on

Hotel Availability & Booking

Ready to book your stay at Independent (SPHC) THE MANHATTAN AT TIMES SQUARE by IHG, an IHG Hotel? Check hotel availability and make your reservations with ease. Traveloka offers a seamless booking experience, ensuring you get the best deals and a hassle-free process.

Book your stay through Traveloka today and enjoy a comfortable and memorable experience at Independent (SPHC) THE MANHATTAN AT TIMES SQUARE by IHG, an IHG Hotel!

All facilities in Independent (SPHC) THE MANHATTAN AT TIMES SQUARE by IHG, an IHG Hotel

Others Independent (SPHC) THE MANHATTAN AT TIMES SQUARE by IHG, an IHG Hotel
Others

Accessibilty

  • Accessibility equipment
  • Accessible parking
  • Disabled access friendly

Things to Do

  • Casino
  • Fitness center

Transportation

  • Parking with surcharge

Connectivity

  • Free WiFi

General

  • AC

Public Facilities

  • WiFi in public area

In-room Facilities

  • TV

Nearby Facilities

  • ATM/Banking

Sports and Recreations

  • Tennis

Accommodation Policy & General Information in Independent (SPHC) THE MANHATTAN AT TIMES SQUARE by IHG, an IHG Hotel

Check-in/Check-out Time

Check-in:
From 16:00
Check-out:
Before 12:00
There is a 200.00 USD nonrefundable pet fee that is collected upon check in.

General Information

Popular Facilities
AC, Parking, WiFi
Check-In / Check-Out Time
From 16:00 - to 12:00
Available rooms at Independent (SPHC) THE MANHATTAN AT TIMES SQUARE by IHG, an IHG Hotel
685
Number of floors in Independent (SPHC) THE MANHATTAN AT TIMES SQUARE by IHG, an IHG Hotel
22
Another facilities in Independent (SPHC) THE MANHATTAN AT TIMES SQUARE by IHG, an IHG Hotel
Accessibility equipment, Accessible parking, Disabled access friendly, Casino, Fitness center

Frequently asked question in Independent (SPHC) THE MANHATTAN AT TIMES SQUARE by IHG, an IHG Hotel

What are available facilities at Independent (SPHC) THE MANHATTAN AT TIMES SQUARE by IHG, an IHG Hotel?
There are top facilites at Independent (SPHC) THE MANHATTAN AT TIMES SQUARE by IHG, an IHG Hotel such as AC, Parking, WiFi. (some may require extra charges)
What Time is Check In & Check Out at Independent (SPHC) THE MANHATTAN AT TIMES SQUARE by IHG, an IHG Hotel?
Check-in time at Independent (SPHC) THE MANHATTAN AT TIMES SQUARE by IHG, an IHG Hotel is staring from From 16:00 while the latest check-out time is at before Before 12:00. If you need a hotel early check-in or late check-out, you can submit a special request during your booking. Important: Special requests for flexible check-in or check-out times are subject to availability and cannot be guaranteed. If having an early check-in or late check-out is important for your travel plans, please review the cancellation policy before confirming your reservation.
What is The Star Hotel Classification of Independent (SPHC) THE MANHATTAN AT TIMES SQUARE by IHG, an IHG Hotel?
Independent (SPHC) THE MANHATTAN AT TIMES SQUARE by IHG, an IHG Hotel is officially classified as a 5.0-star hotel. This star hotel classification indicates the standard of facilities and services provided to guests.
How many floors does Independent (SPHC) THE MANHATTAN AT TIMES SQUARE by IHG, an IHG Hotel have?
Independent (SPHC) THE MANHATTAN AT TIMES SQUARE by IHG, an IHG Hotel has 22 floors.
How many rooms are available at Independent (SPHC) THE MANHATTAN AT TIMES SQUARE by IHG, an IHG Hotel?
Independent (SPHC) THE MANHATTAN AT TIMES SQUARE by IHG, an IHG Hotel has 685 rooms in total.
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More Reviews from Other Guests in Independent (SPHC) THE MANHATTAN AT TIMES SQUARE by IHG, an IHG Hotel

5.6
Fair
From 4,045 reviews
Cleanliness

5.8

Room Comfort

5.4

Service and Facilites

6.6

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Independent (SPHC) THE MANHATTAN AT TIMES SQUARE by IHG, an IHG Hotel

Number of reviews per page
20
40
Top reviews
Julie
10.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Hotels.com showed an awesome picture of a room at The Manhattan on Times Square and I booked that room. When we checked in, we were given a terrible room. It was old, dark, and needed a serious renovation. I was shocked and went to the front desk to plead my case. I was told I booked a standard king room which meant I was getting the unrenovated space. If I wanted the one in the picture from Hotels.com, I had to book a premium room which were all sold out for the night. After pleading with the front desk staff, she spoke with the manager and we were moved to a nice room with 2 queens instead of a king. Our anniversary trip started out very rough and I’m upset with Hotels.com for the deceitful advertising because at 500 dollars a night, I should not be given a room that would have failed inspection at a hotel 6! Thankfully the hotel staff made amends and we had a great time in NYC. Beware of Hotels.com bait and switch booking tactics!
Read More
andrea
icon-Business
Business
6.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

In the room there were scuffs on the wall and wallpaper was peeling. The TV didn't work. Two outlets didn't work. The front staff and manager I needed to deal with, Ludmilla, and I forgot the manager's name did not treat me curteously. Will not come back to this hotel
Virnancia
icon-Leisure Family
Leisure Family
2.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

This place is nasty n dirty
Thomas
icon-Business
Business
8.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

The property is undergoing renovations, however it did not impact my stay. The room I had was fine.
Nabil
icon-Leisure with Partner
Leisure with Partner
4.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Needs total Reno
CLAUDIA
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Could’ve been better especially for the price. Rooms were ok but could hear neighbors all night. They don’t clean your room unless you ask them too and when I called the front desk and asked if I could get more coffee for the room they said ok, but I never heard from them again.
Vikash
6.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Poor room condition - ac knob broken, half of the room lights didn't work ... The sink has a slow drain - the room carpet was very dirty. Basically the pics on the booking was massively photoshopped or must have been 10-15 years old. Location was good but not the hotel. At least not the 5th floor. Even the corridor carpet was torn and rundown
Read More
Pedro
icon-Business and Leisure with Partner
Business and Leisure with Partner
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

It’s ok.
shovon datta
icon-Business and Leisure
Business and Leisure
4.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

My experience at the hotel was very disappointing. It took a long time to get my room, and the first one I received had equipment that was not working. I was moved to another room, but the condition was horrible—the walls were broken and the overall state was unacceptable. I had also requested a fridge, and while the front desk receptionist called for one, it was never delivered during my two-day stay. This lack of service and poor room condition made my stay very uncomfortable.
Read More
Joshua
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The hotel is certainly dated but they are in the process of updating. Even in the dated rooms it was still a pleasant stay.
Susan
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The room did not look anything like the picture. A bit shabby but clean. Beds were good.
Srijith
icon-Leisure Family
Leisure Family
2.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

It’s a property under renovation. Its facilities in room or at common area is like we live in 1980’s No breakfast they just give you a fruit, coffee and croissant! , no stable WiFi thru out my stay, no fridge, no basic essential toiletries like body wash, room interior is not clean n tidy. AC area is messy by water clogging. Room carpet is dirty but no slippers provided
Read More
John
icon-Business
Business
6.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Staff was great. Hotel itself not so much. No cold water in my bathroom sink. Not enough electric plugs for recharging my phone and laptop.
Terry A
icon-Leisure Family
Leisure Family
2.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Condition of the building/rooms are very very very rough. Pictures online are deceptive. Staff uses construction as an crutch. At our time of stay only the first 6 floors had been remodeled. Priced is too high for condition of the hotel. No vending, ice and water did not work on our floor. Door lock did not work had to get staff to let us into room every time we left until another room became available the next day. Buyer beware spend the extra money avoid this place at all cost.
Read More
Sharla
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The housekeeping and concierge were extremely kind and helpful. The front desk was only ok. The hotel is convenient and walkable, but that’s the best I can say about it. If you’re expecting the hotel that are in the main photos, that is not what you will find. The lobby is very small and looks nothing like the photos, unless that is in a hidden area we did not see. The rooms are VERY old and dated. Discolored pink tiles in the bathroom. Old and peeling/yellowing wallpaper. The mattresses were very old and outdated. Would compare to a pull out sofa mattress. I have stayed at much less expensive/lower budget/cheaper hotels that were in a great deal better condition/quality than this. It was not an awful stay, but I felt I way overpaid for the quality I received. The deadbolt on the door did not even lock. The outside noise was not too bad considering the area the hotel is in, but the noise in the hallway was very loud and intrusive.
Read More
Emmanuel
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

This property needs serious investment. The rooms are dated and in poor conditions. The tiles in the shower were falling off and it had mold everywhere. The beds were unbalanced. All furniture looks worn and very dated. It has seen better days, to say the least.
JEET
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The door of my room was not getting locked properly and the wifi of the floor is terrible rather worst and I have to pay a fee of $75 to recharge my phone data.
Chikako
icon-Leisure
Leisure
4.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Stayed two nights. No body soap was provided, and even hand soap was missing the first night (only hand soap was provided the next day).
Maria Corazon J
icon-Friends and Family
Friends and Family
4.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Too pricy. I expected more for $300 room. Beds are uncomfortable. Carpets are old even the ones in the hallway and so is the air conditioning unit which makes a loud noise. Bathroom door can not be closed properly due to the fact that it did not fit. It was kind of disappointing.
Chelsea
4.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Our AC didn't work they brought us in a fan and that was about it. I kept getting random charges I didn't do throughout our stay I had to keep asking them about
Number of reviews per page
20
40

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Others 4 Independent (SPHC) THE MANHATTAN AT TIMES SQUARE by IHG, an IHG Hotel

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
5.6
Fair
From 4,045 reviews
Cleanliness

5.8

Room Comfort

5.4

Service and Facilites

6.6

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Independent (SPHC) THE MANHATTAN AT TIMES SQUARE by IHG, an IHG Hotel

Number of reviews per page
20
40
Top reviews
Julie
10.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Hotels.com showed an awesome picture of a room at The Manhattan on Times Square and I booked that room. When we checked in, we were given a terrible room. It was old, dark, and needed a serious renovation. I was shocked and went to the front desk to plead my case. I was told I booked a standard king room which meant I was getting the unrenovated space. If I wanted the one in the picture from Hotels.com, I had to book a premium room which were all sold out for the night. After pleading with the front desk staff, she spoke with the manager and we were moved to a nice room with 2 queens instead of a king. Our anniversary trip started out very rough and I’m upset with Hotels.com for the deceitful advertising because at 500 dollars a night, I should not be given a room that would have failed inspection at a hotel 6! Thankfully the hotel staff made amends and we had a great time in NYC. Beware of Hotels.com bait and switch booking tactics!
Read More
andrea
icon-Business
Business
6.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

In the room there were scuffs on the wall and wallpaper was peeling. The TV didn't work. Two outlets didn't work. The front staff and manager I needed to deal with, Ludmilla, and I forgot the manager's name did not treat me curteously. Will not come back to this hotel
Virnancia
icon-Leisure Family
Leisure Family
2.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

This place is nasty n dirty
Thomas
icon-Business
Business
8.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

The property is undergoing renovations, however it did not impact my stay. The room I had was fine.
Nabil
icon-Leisure with Partner
Leisure with Partner
4.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Needs total Reno
CLAUDIA
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Could’ve been better especially for the price. Rooms were ok but could hear neighbors all night. They don’t clean your room unless you ask them too and when I called the front desk and asked if I could get more coffee for the room they said ok, but I never heard from them again.
Vikash
6.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Poor room condition - ac knob broken, half of the room lights didn't work ... The sink has a slow drain - the room carpet was very dirty. Basically the pics on the booking was massively photoshopped or must have been 10-15 years old. Location was good but not the hotel. At least not the 5th floor. Even the corridor carpet was torn and rundown
Read More
Pedro
icon-Business and Leisure with Partner
Business and Leisure with Partner
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

It’s ok.
shovon datta
icon-Business and Leisure
Business and Leisure
4.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

My experience at the hotel was very disappointing. It took a long time to get my room, and the first one I received had equipment that was not working. I was moved to another room, but the condition was horrible—the walls were broken and the overall state was unacceptable. I had also requested a fridge, and while the front desk receptionist called for one, it was never delivered during my two-day stay. This lack of service and poor room condition made my stay very uncomfortable.
Read More
Joshua
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The hotel is certainly dated but they are in the process of updating. Even in the dated rooms it was still a pleasant stay.
Susan
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The room did not look anything like the picture. A bit shabby but clean. Beds were good.
Srijith
icon-Leisure Family
Leisure Family
2.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

It’s a property under renovation. Its facilities in room or at common area is like we live in 1980’s No breakfast they just give you a fruit, coffee and croissant! , no stable WiFi thru out my stay, no fridge, no basic essential toiletries like body wash, room interior is not clean n tidy. AC area is messy by water clogging. Room carpet is dirty but no slippers provided
Read More
John
icon-Business
Business
6.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Staff was great. Hotel itself not so much. No cold water in my bathroom sink. Not enough electric plugs for recharging my phone and laptop.
Terry A
icon-Leisure Family
Leisure Family
2.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Condition of the building/rooms are very very very rough. Pictures online are deceptive. Staff uses construction as an crutch. At our time of stay only the first 6 floors had been remodeled. Priced is too high for condition of the hotel. No vending, ice and water did not work on our floor. Door lock did not work had to get staff to let us into room every time we left until another room became available the next day. Buyer beware spend the extra money avoid this place at all cost.
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Sharla
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The housekeeping and concierge were extremely kind and helpful. The front desk was only ok. The hotel is convenient and walkable, but that’s the best I can say about it. If you’re expecting the hotel that are in the main photos, that is not what you will find. The lobby is very small and looks nothing like the photos, unless that is in a hidden area we did not see. The rooms are VERY old and dated. Discolored pink tiles in the bathroom. Old and peeling/yellowing wallpaper. The mattresses were very old and outdated. Would compare to a pull out sofa mattress. I have stayed at much less expensive/lower budget/cheaper hotels that were in a great deal better condition/quality than this. It was not an awful stay, but I felt I way overpaid for the quality I received. The deadbolt on the door did not even lock. The outside noise was not too bad considering the area the hotel is in, but the noise in the hallway was very loud and intrusive.
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Emmanuel
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

This property needs serious investment. The rooms are dated and in poor conditions. The tiles in the shower were falling off and it had mold everywhere. The beds were unbalanced. All furniture looks worn and very dated. It has seen better days, to say the least.
JEET
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The door of my room was not getting locked properly and the wifi of the floor is terrible rather worst and I have to pay a fee of $75 to recharge my phone data.
Chikako
icon-Leisure
Leisure
4.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Stayed two nights. No body soap was provided, and even hand soap was missing the first night (only hand soap was provided the next day).
Maria Corazon J
icon-Friends and Family
Friends and Family
4.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Too pricy. I expected more for $300 room. Beds are uncomfortable. Carpets are old even the ones in the hallway and so is the air conditioning unit which makes a loud noise. Bathroom door can not be closed properly due to the fact that it did not fit. It was kind of disappointing.
Chelsea
4.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Our AC didn't work they brought us in a fan and that was about it. I kept getting random charges I didn't do throughout our stay I had to keep asking them about
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