IHG의 Independent (SPHC) THE MANHATTAN AT TIMES SQUARE 호텔

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Worst service

가격이 꽤 비싼 숙소이지만, 숙소 자체의 퀄리티가 아주 뛰어나진 않습니다. 이 숙소의 최대 장점은 맨하탄 중심부에 있으며 타임스퀘어 및 주변 명소들에 매우 가까운 위치에 있다는 것입니다. 그 외 청결도나 서비스 등은 다 준수한 편이었습니다. 제가 묵었던 방은 맨하탄 시내가 일부 보이는 위치였는데 앞 건물에 커다란 전광판 불빛이 밤에도 꺼지지않아서 약간의 빛공해가 있었습니다.

After my stay, I left my stuff on the desk, so I called and emailed to them several times, but they didn't respond. A week later I visited in person and the front desk told me nothing was in the room even though the possibility i put my stuff there is over 99%. In short, terrible customer service.

짐 맡길때 마다 팁요구해서 당황스러웠고, 객실에는 냉장고가 비치 안되었어요

위치만 좋았을 뿐 시설, 직원들의 친절함은 별로였어요. 방에 냉장고도 없었고, 슬리퍼도 없는 방은 처음이었음.

No había Lobby, el desayuno era un café, pan o fruta no como tal desayuno y no había donde sentarse a desayunar, el internet no llegaba a mi habitación

In the room there were scuffs on the wall and wallpaper was peeling. The TV didn't work. Two outlets didn't work. The front staff and manager I needed to deal with, Ludmilla, and I forgot the manager's name did not treat me curteously. Will not come back to this hotel

This place is nasty n dirty

The property is undergoing renovations, however it did not impact my stay. The room I had was fine.

Needs total Reno

Could’ve been better especially for the price. Rooms were ok but could hear neighbors all night. They don’t clean your room unless you ask them too and when I called the front desk and asked if I could get more coffee for the room they said ok, but I never heard from them again.

Poor room condition - ac knob broken, half of the room lights didn't work ... The sink has a slow drain - the room carpet was very dirty. Basically the pics on the booking was massively photoshopped or must have been 10-15 years old. Location was good but not the hotel. At least not the 5th floor. Even the corridor carpet was torn and rundown

It’s ok.

My experience at the hotel was very disappointing. It took a long time to get my room, and the first one I received had equipment that was not working. I was moved to another room, but the condition was horrible—the walls were broken and the overall state was unacceptable. I had also requested a fridge, and while the front desk receptionist called for one, it was never delivered during my two-day stay. This lack of service and poor room condition made my stay very uncomfortable.

The hotel is certainly dated but they are in the process of updating. Even in the dated rooms it was still a pleasant stay.

Está muy bien ubicado. En lo particular me gustó que está cerca de Central Park y de la estación del metro. Estaba en remodelación por lo que no servía el restaurante y las alfombras olían a polvo

The room did not look anything like the picture. A bit shabby but clean. Beds were good.

It’s a property under renovation. Its facilities in room or at common area is like we live in 1980’s No breakfast they just give you a fruit, coffee and croissant! , no stable WiFi thru out my stay, no fridge, no basic essential toiletries like body wash, room interior is not clean n tidy. AC area is messy by water clogging. Room carpet is dirty but no slippers provided

Staff was great. Hotel itself not so much. No cold water in my bathroom sink. Not enough electric plugs for recharging my phone and laptop.