Quality Hotel & Suites At The Falls

Hotels
6.6
/10
Pleasant
1,139 reviews

What Guests Say About Their Stay

Charity
10.0
/ 10
The staff was very welcoming and friendly. Beds were comfortable. Breakfast was good. Everything was very close, walking distance.
Rita de Cassia
10.0
/ 10
I didn't like the smell of the room or the bathroom curtain. It smelled bad, and the bathtub had dark stains. The window overlooking the city was stained and dirty. I cleaned it so I could take pictures. The breakfast was disorganized and, because it was self-service, it was left dirty by users. Other than that, the staff was polite and super helpful. The hotel is centrally located and offers easy access to food and tours.
Hector
10.0
/ 10
The stay was great, nice service,staff was friendly. We will comeback again. Thank you, for the hospitality...
In the Area
See Map
240 1st Street, Niagara County, New York State, United States, 14303

Main Facilities

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Swimming Pool
Restaurant
24-Hour Front Desk
WiFi
Elevator
Staying at Quality Hotel & Suites At The Falls is a good choice when you are visiting Niagara County. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Quality Hotel & Suites At The Falls

240 1st Street, Niagara County, New York State, United States, 14303
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Discover More About Quality Hotel & Suites At The Falls

Location


Staying at Quality Hotel & Suites At The Falls is a good choice when you are visiting Niagara County.

About Quality Hotel & Suites At The Falls

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Quality Hotel & Suites At The Falls exclusively for you.

Staying at Quality Hotel & Suites At The Falls will surely satisfy you with its great hospitality and affordable price.

All facilities in Quality Hotel & Suites At The Falls

Others Quality Hotel & Suites At The Falls
Others

Hotel Services

  • Laundry service
  • Tours
  • Newspaper in lobby
  • Wedding service
  • Luggage storage
  • Express check-out
  • 24-hour Receptionist
  • Concierge

Public Facilities

  • Others
  • Coffee/tea in lobby
  • Elevator
  • Restaurant
  • Safety deposit box

Things to Do

  • Hot tub
  • Indoor pool
  • Pool sun loungers

General

  • Parking
  • Smoking area
  • Parking (surcharge)

Business Facilities

  • Meeting facilities
  • Business center
  • Conference rooms

Food and Drinks

  • Bar
  • Breakfast

Nearby Facilities

  • Souvenir shop
  • ATM/Banking

Connectivity

  • Free WiFi

In-room Facilities

  • TV

Sports and Recreations

  • Billiard

Accommodation Policy & General Information in Quality Hotel & Suites At The Falls

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!
  • Covered self parking fee: USD 19.95 per night (in/out privileges)
  • Nearby parking fee: USD 19.95 per night (60 ft away)
  • Pet fee: USD 30 per accommodation, per day plus USD 100.00 one-time cleaning fee
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • In-room safe fee: USD 1.50 per night
  • Rollaway bed fee: USD 20.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Breakage deposit: USD 200 per stay
  • Resort fee: USD 9.95 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Business center/computer access
  • Concierge service
  • Faxes
  • Housekeeping
  • In-room coffee
  • Laundry facilities
  • Newspaper
  • Pool access

We have included all charges provided to us by the property.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
  • This property accepts credit cards and debit cards; cash is not accepted
  • Cashless transactions are available
  • Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.

Hotel only accepts guests with minimum age of 21

Check-in/Check-out Time

Check-in:
16:00 - 07:00
Check-out:
Before 11:00
Hotel policy is not yet available.

General Information

Popular Facilities
Swimming Pool, Restaurant, 24-Hour Front Desk, WiFi, Elevator
Check-In / Check-Out Time
From 16:00 - 07:00 - to 11:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Quality Hotel & Suites At The Falls
206
Number of floors in Quality Hotel & Suites At The Falls
4
Another facilities in Quality Hotel & Suites At The Falls
Laundry service, Tours, Newspaper in lobby, Wedding service, Luggage storage

Frequently asked question in Quality Hotel & Suites At The Falls

What are available facilities at Quality Hotel & Suites At The Falls?
There are top facilites at Quality Hotel & Suites At The Falls such as Swimming Pool, Restaurant, 24-Hour Front Desk, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Quality Hotel & Suites At The Falls?
The standard check-in time at Quality Hotel & Suites At The Falls is starting from 16:00 - 07:00 while the latest check-out time is at Before 11:00
Does Quality Hotel & Suites At The Falls provide breakfast?
Yes, Quality Hotel & Suites At The Falls provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Quality Hotel & Suites At The Falls?
Quality Hotel & Suites At The Falls is a 2.5-star hotel.
How many floors does Quality Hotel & Suites At The Falls have?
Quality Hotel & Suites At The Falls has 4 floors.
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More Reviews from Other Guests in Quality Hotel & Suites At The Falls

6.6
Pleasant
From 1,135 reviews
Cleanliness

6.4

Room Comfort

7.0

Service and Facilites

7.2

Sort by
Most Relevant
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Traveler Reviews Quality Hotel & Suites At The Falls

Number of reviews per page
20
40
Top reviews
Sivaji
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Overall not satisfied, service at reception was callous and extremely disappointed with breakfast service , this seemed very much mismanaged . Property looks old. Only good part is that Niagara state park entrance is only 4 minutes walk
Carter
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

It was an okay room, no sight of the falls. You can not see the falls from any of the rooms here. The property was pretty dirty, the images made it appear more clean. Although, it had a pretty great atmosphere and perfect walking distance for the best price.
ramakrishna
icon-Friends and Family
Friends and Family
6.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Old building not well maintained. The break fast area is too small to handle good number of people.
Charity
icon-Leisure
Leisure
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

The staff was very welcoming and friendly. Beds were comfortable. Breakfast was good. Everything was very close, walking distance.
simona
icon-Business and Leisure
Business and Leisure
4.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

I had a service animal with me and they still charged a pet fee, at checkout no invoice was shown as there printer was broken . I have emailed the manager , the guest services and spoken to front desk to resolve this and no one has gotten back to me 4 days later
Joanne
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Great location near the falls. Dog friendly.
Rakesh
icon-Friends and Family
Friends and Family
2.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Room was not cleaned. No water provided. Rude staff
Verified traveler
6.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

My visit didn’t start great. The room was a bit shabby, the toilet was not attached correctly and moved and then the sink leaked. Fortunately they moved me to a different room. The hotel is obviously older but it looks like they have done some renovations. The walls are very thin so expect to hear guests in their rooms and hallways. It’s not terrible but on great either.
Read More
Maria
icon-Leisure Family
Leisure Family
2.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Parking costs $20 per night and it’s very difficult to find a spot. The worst part was finding body fluids on the bathroom wall. I reported it twice at the front desk, but no one ever came to clean it. I emaioed twice the manager and I didnt get any response. Hotel facilities overall were not clean. I was traveling alone with my two daughters, and this experience was unacceptable. I won’t stay there again.
Read More
Bill
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Great place and everyone very friendly, Would stay here again
Felicitas
4.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Property staff was a little confused and rude when trying to check in
Gareth
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Close to everyhing
Simone
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Close proximity to all activities, shopping, food
wen
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Good location,can walk to the Niagara Falls state park.
Roger
2.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

We got charged more then everyone else on expedia for the same room. There was no hot breakfast on the day we went which was a long weekend Monday. Only carbs even though it said breakfast included. Hotel manager did nothing when we complained. They said weekends only but it was a Monday on a long weekend and no where was that stated in the hotel info. No where to park in their parking lot even tho they charged us 19 dollars to park...
Read More
Miguel
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Walking distance to the falls.
Sylwia
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The rooms are clean but the bathroom area is a bit outdated
Anna
icon-Leisure
Leisure
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

.
CARMEN
2.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

1. Our room was filthy as hell. We walked in and knew immediately that they didn’t vacuum and we found dirty toenails near my bed! Plus other junk on floor. 2. I got early check in at 2 but one of the lady didn’t even let me in at 145!!!! She made me wait until the dot! 3. Some housekeeping / cleaning staff was loud, laughing and talking too much! 4. The next room to us was loud as hell! Around 8-11 pm. Called front desk and he said quiet hours starts at 11 so he couldn’t do anything !!! 5. Hotel smelled like marijuana and clean at the same time
Read More
Carmen
icon-Friends and Family
Friends and Family
6.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

It was nice ,the breakfast was bad just bread and waffales ,the employees wanted to get everyone out and opening people door room ..
Number of reviews per page
20
40

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Book Your Stay Now
Others 4 Quality Hotel & Suites At The Falls

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
6.6
Pleasant
From 1,135 reviews
Cleanliness

6.4

Room Comfort

7.0

Service and Facilites

7.2

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Quality Hotel & Suites At The Falls

Number of reviews per page
20
40
Top reviews
Sivaji
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Overall not satisfied, service at reception was callous and extremely disappointed with breakfast service , this seemed very much mismanaged . Property looks old. Only good part is that Niagara state park entrance is only 4 minutes walk
Carter
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

It was an okay room, no sight of the falls. You can not see the falls from any of the rooms here. The property was pretty dirty, the images made it appear more clean. Although, it had a pretty great atmosphere and perfect walking distance for the best price.
ramakrishna
icon-Friends and Family
Friends and Family
6.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Old building not well maintained. The break fast area is too small to handle good number of people.
Charity
icon-Leisure
Leisure
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

The staff was very welcoming and friendly. Beds were comfortable. Breakfast was good. Everything was very close, walking distance.
simona
icon-Business and Leisure
Business and Leisure
4.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

I had a service animal with me and they still charged a pet fee, at checkout no invoice was shown as there printer was broken . I have emailed the manager , the guest services and spoken to front desk to resolve this and no one has gotten back to me 4 days later
Joanne
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Great location near the falls. Dog friendly.
Rakesh
icon-Friends and Family
Friends and Family
2.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Room was not cleaned. No water provided. Rude staff
Verified traveler
6.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

My visit didn’t start great. The room was a bit shabby, the toilet was not attached correctly and moved and then the sink leaked. Fortunately they moved me to a different room. The hotel is obviously older but it looks like they have done some renovations. The walls are very thin so expect to hear guests in their rooms and hallways. It’s not terrible but on great either.
Read More
Maria
icon-Leisure Family
Leisure Family
2.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Parking costs $20 per night and it’s very difficult to find a spot. The worst part was finding body fluids on the bathroom wall. I reported it twice at the front desk, but no one ever came to clean it. I emaioed twice the manager and I didnt get any response. Hotel facilities overall were not clean. I was traveling alone with my two daughters, and this experience was unacceptable. I won’t stay there again.
Read More
Bill
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Great place and everyone very friendly, Would stay here again
Felicitas
4.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Property staff was a little confused and rude when trying to check in
Gareth
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Close to everyhing
Simone
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Close proximity to all activities, shopping, food
wen
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Good location,can walk to the Niagara Falls state park.
Roger
2.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

We got charged more then everyone else on expedia for the same room. There was no hot breakfast on the day we went which was a long weekend Monday. Only carbs even though it said breakfast included. Hotel manager did nothing when we complained. They said weekends only but it was a Monday on a long weekend and no where was that stated in the hotel info. No where to park in their parking lot even tho they charged us 19 dollars to park...
Read More
Miguel
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Walking distance to the falls.
Sylwia
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The rooms are clean but the bathroom area is a bit outdated
Anna
icon-Leisure
Leisure
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

.
CARMEN
2.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

1. Our room was filthy as hell. We walked in and knew immediately that they didn’t vacuum and we found dirty toenails near my bed! Plus other junk on floor. 2. I got early check in at 2 but one of the lady didn’t even let me in at 145!!!! She made me wait until the dot! 3. Some housekeeping / cleaning staff was loud, laughing and talking too much! 4. The next room to us was loud as hell! Around 8-11 pm. Called front desk and he said quiet hours starts at 11 so he couldn’t do anything !!! 5. Hotel smelled like marijuana and clean at the same time
Read More
Carmen
icon-Friends and Family
Friends and Family
6.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

It was nice ,the breakfast was bad just bread and waffales ,the employees wanted to get everyone out and opening people door room ..
Number of reviews per page
20
40