Had the loveliest time while staying here! Great location, good room and the staff are very friendly also helpful. Alice, Anna, Christine and Tony are the greatest people in the world!

ONE OF THE BEST HOTEL SERVICE, THE ROOM IS COMPLETE EVERYTHING EVEN TO SHAMPOO ETC. VERY SATISFACTORY, ESPECIALLY THE FOOD I CONSIDER THIS IS ONE OF THE HOTELS WITH THE BEST BREAKFAST I HAVE EVER FOUND. If I go to Hanoi again I will choose this hotel again.

Thank you for your wonderful hospitality. Ms. Jenny, Ms. Hana, and Mr. Sam have all been incredibly accommodating and helpful. We truly appreciate their kindness!

The hotel staff were very friendly, coming over to ask questions and provide explanations. They even helped us make an appointment at a restaurant with a long line. We didn't ask for this; the staff offered it themselves.

This hotel is in a prime location right in the middle of the Old Quarter. The room was clean and comfortable, and the balcony offered a great vantage point to the busy shopping streets. Hotel staff were amazing and went above and beyond. They were very approachable, gave us all the assistance needed, and even offered great advice and tips for our time in Hanoi and the rest of our stay in Vietnam. If you don’t mind a little bit of noise from the Main Street, I would highly recommend this hotel for all travelers.

Strategic location, close to everywhere, very close to the weekend night market, friendly staff, can exchange money, drop off at the airport at an affordable price, there is a lift which is very helpful.

Very strategic location, nice breakfast, friendly & very helpful staff, especially Stephen. The room is not big (typical Vietnam hotel) but clean, and my room has a balcony, so I could enjoy the Chinese New Year fireworks!

Excellent hotel, the staff really good.

Clean hotel, lovely enthusiastic staff

Clean hotel, right center. Enthusiastic staff, affable. Should go weekend because the hotel near the night market. Worth a visit.

My stay was really good and Ellie helped a lot with our logistics going to the airport and great service! Will recommend to stay here.