Capella Hanoi

Hotels
9.5
/10
Exceptional
88 reviews

What Guests Say About Their Stay

MICHEL

10.0
/ 10
The room was simply breathtaking- refined, elegant, and filled with exquisite details. Every corner tells you a story of craftsmanship and care. The service was impeccable, the team was warm and incredibly attentive.

Jitendra

10.0
/ 10
Excellent property but nothing else is good around it. Convenient since it connects you to Fansipas internally. Not much dining options. View given to us from our room was awful. Pool is amazing.

Alexander

10.0
/ 10
Beautiful unique colonial era room. The cleanliness was of a very high standard and the breakfast was one of the most memorable aspects of the stay. Location is perfect as it’s a close stroll to anything in the old quarter.
In the Area
See Map
11 Le Phung Hieu, Hoan Kiem, Trang Tien, Hoan Kiem, Hanoi, Vietnam, 10000

Main Facilities

See more
Swimming Pool
Restaurant
24-Hour Front Desk
Parking
WiFi
Elevator
Staying at Capella Hanoi is a good choice when you are visiting Trang Tien. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
See more
Login successful!
Now you can enjoy more benefits, including the option to pay near your stay date!

Capella Hanoi Address: Map & Location

11 Le Phung Hieu, Hoan Kiem, Trang Tien, Hoan Kiem, Hanoi, Vietnam, 10000
Discover More Places
Lobby Capella Hanoi
Others 2 Capella Hanoi

Discover More About Capella Hanoi

General


Near Hoan Kiem Lake

Location


With a stay at Capella Hanoi, you'll be centrally located in Hanoi, just a 3-minute walk from Hanoi Opera House and 6 minutes by foot from Hoan Kiem Lake. This luxury hotel is 0.8 mi (1.4 km) from Hanoi Old Town Night Market and 0.7 mi (1.1 km) from St. Joseph's Cathedral of Hanoi.

Attractions


Distances are displayed to the nearest 0.1 mile and kilometer.

Vietnam Revolution Museum - 0.2 km / 0.1 mi
Hanoi Opera House - 0.3 km / 0.2 mi
National Museum of Vietnamese History - 0.4 km / 0.3 mi
Trang Tien Plaza - 0.4 km / 0.3 mi
Hoan Kiem Lake - 0.5 km / 0.3 mi
Hanoi Municipal Party Committee - 0.6 km / 0.4 mi
Thang Long Water Puppet Theatre - 0.9 km / 0.5 mi
Hoan Kiem Lake Weekend Walking Street - 0.9 km / 0.5 mi
Vietnam Women's Museum - 0.9 km / 0.6 mi
Ngoc Son Temple - 0.9 km / 0.6 mi
The Old Quarter Gallery - 1.1 km / 0.7 mi
Ha Noi Gallery - 1.1 km / 0.7 mi
St. Joseph's Cathedral of Hanoi - 1.3 km / 0.8 mi
Hanoi Old Town Night Market - 1.3 km / 0.8 mi
Hang Gai Street - 1.3 km / 0.8 mi

The preferred airport for Capella Hanoi is Noi Bai Intl. Airport (HAN) - 28.6 km / 17.8 mi

Facilities


Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. If you're looking for recreational opportunities, you'll find an indoor pool, a sauna, and a 24-hour fitness center. Additional features at this Art Deco hotel include complimentary wireless internet access, concierge services, and babysitting (surcharge).

Business Facilities


Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. Free self parking is available onsite.

Dining


Enjoy Vietnamese cuisine at Backstage, one of the hotel's 3 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Relax with a refreshing drink at one of the 2 bars/lounges. A complimentary cooked-to-order breakfast is served daily from 6:30 AM to 11:00 AM.

Rooms


Make yourself at home in one of the 47 individually decorated guestrooms, featuring iPads and iPod docking stations. Your pillowtop bed comes with down comforters and Egyptian cotton sheets. Rooms have private balconies. 65-inch LED televisions with satellite programming provide entertainment, while complimentary wireless internet access keeps you connected. Bathrooms feature separate bathtubs and showers with rainfall showerheads and designer toiletries.

All facilities in Capella Hanoi

Bar, Cafe and Lounge Capella Hanoi
Bar, Cafe and Lounge
Swimming Pool Capella Hanoi
Swimming Pool
Entertainment Facility Capella Hanoi
Entertainment Facility
Fitness Center Capella Hanoi
Fitness Center
Common Space Capella Hanoi
Common Space

Things to Do

  • Indoor pool
  • Spa
  • Fitness center
  • Entertainment for adults
  • Sauna
  • Steam room

Hotel Services

  • Laundry service
  • Wedding service
  • Luggage storage
  • Multilingual staff
  • 24-hour Receptionist
  • Concierge

Public Facilities

  • Parking
  • Smoke-free area
  • Safety deposit box
  • Coffee shop
  • Elevator

General

  • Reception hall
  • Rooftop terrace
  • Parking
  • Terrace

Family-friendly Facilities

  • Toys
  • Children games

Food and Drinks

  • Breakfast
  • Snack bar

Kids and Pets

  • Babysitting with surcharge

Transportation

  • Limited parking

Connectivity

  • Free WiFi

Nearby Facilities

  • Gift shop

Accommodation Policy & General Information in Capella Hanoi

Check-in/Check-out Time

Check-in:
From 15:00
Check-out:
Before 12:00

General Check-in Instructions

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • Guests must contact this property in advance to reserve onsite parking and high chair
  • This property accepts credit cards and cash
  • Noise-free guestrooms cannot be guaranteed
  • Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
, Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Pets

Service Animals Not Allowed
Read All

General Information

Popular Facilities
Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator
Check-In / Check-Out Time
From 15:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Capella Hanoi
47
Number of floors in Capella Hanoi
10
Another facilities in Capella Hanoi
Indoor pool, Spa, Fitness center, Entertainment for adults, Sauna

Frequently asked question in Capella Hanoi

What are available facilities at Capella Hanoi?
There are top facilites at Capella Hanoi such as Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator. (some may require extra charges)
What Time is Check In & Check Out at Capella Hanoi?
Check-in time at Capella Hanoi is staring from From 15:00 while the latest check-out time is at before Before 12:00. If you need a hotel early check-in or late check-out, you can submit a special request during your booking. Important: Special requests for flexible check-in or check-out times are subject to availability and cannot be guaranteed. If having an early check-in or late check-out is important for your travel plans, please review the cancellation policy before confirming your reservation.
Does Capella Hanoi provide breakfast?
Yes, Capella Hanoi provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is The Star Hotel Classification of Capella Hanoi?
Capella Hanoi is officially classified as a 5.0-star hotel. This star hotel classification indicates the standard of facilities and services provided to guests.
How many floors does Capella Hanoi have?
Capella Hanoi has 10 floors.
See All

More Reviews from Other Guests in Capella Hanoi

Overall Ratings & Reviews Capella Hanoi

Traveloka (2)
Other sources (86)
9.6
Exceptional
From 86 reviews
Cleanliness

10.0

Room Comfort

9.8

Service and Facilites

9.8

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Capella Hanoi

Number of reviews per page
20
40
Top reviews
GURINDER SINGH
icon-with Children
with Children
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Excellent stay!!!
Alexander
icon-
4.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

Was expecting way more after having a really nice experience in Sydney’s Capella. This is way overpriced at $800 (and it’s the off season), locally and internationally. This should be closer to $200. The gym was horribly equipped. The noise isolation in rooms is garbage — you can hear the loud traffic loudly in some rooms. Internet connection is spotty, it constantly timeouts. The staff is nice and attentive without overpushing. The design is quite distinctive. Didn’t click for me, but maybe someone will appreciate it.
Read More
MICHEL
icon-with Partner
with Partner
10.0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

The room was simply breathtaking- refined, elegant, and filled with exquisite details. Every corner tells you a story of craftsmanship and care. The service was impeccable, the team was warm and incredibly attentive.
Jitendra
icon-Leisure
Leisure
10.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

Excellent property but nothing else is good around it. Convenient since it connects you to Fansipas internally. Not much dining options. View given to us from our room was awful. Pool is amazing.
Alexander
icon-with Partner
with Partner
10.0
/10
Reviewed 27 week(s) ago

Hotels.com verified review

Beautiful unique colonial era room. The cleanliness was of a very high standard and the breakfast was one of the most memorable aspects of the stay. Location is perfect as it’s a close stroll to anything in the old quarter.
MICHAEL
10.0
/10
Reviewed 33 week(s) ago

Expedia Group verified review

Everything first class. Maybe beyond first class.
Aristidis
icon-Leisure
Leisure
10.0
/10
Reviewed 35 week(s) ago

Expedia Group verified review

Beautiful hotel, impeccable service, lovely suites.
Aileen
icon-
8.0
/10
Reviewed 38 week(s) ago

Expedia Group verified review

Is my first Capella . For a boutique hotel. You have the standard . Is pricy for what we get .
Summer
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 43 week(s) ago

Expedia Group verified review

We already miss it already! My husband and I's favorite hotel we have ever stayed in. The hotel in itself is an experience from the soiree's they have to the fun themed rooms themselves. The food is excellent as well as they are Michelin recommended. Perfect for those looking for a unique spunky hotel that has aesthetics taking you back to the Roaring 20s.
Read More
Verified traveler
icon-with Partner
with Partner
10.0
/10
Reviewed 46 week(s) ago

Hotels.com verified review

Capella is a great hotel. There's a lot of blingy furniture which is not really my style but is supposed to resemble 1920's and they've done a great job. The hotel provides afternoon tea and cocktails. The staff the was a bit disorganised and i was told that cocktail I ordered was no longer available as they ran out of it so I assumed the cocktails were pre made and did not really contain the alcohol strength I'm familiar with esp my Negroni.
Read More
JIA
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 47 week(s) ago

Hotels.com verified review

The best hotel in Hanoi,plain and simple.But there is one thing that needs to be mentioned.On the hotel's room page it says Flexible check-in and check-out time upon availability.But don't think this is Peninsula time at the Peninsula Hotels which you can check-in as early as 8AM and check-out as late as 16PM.Since our flight to Ho Chi Minh City was very late into the night a REAL flexible check-out was very important.Because we had used Peninsula Time before, we naively thought that we could be flexible in Capella, which is known for its luxury.Turns out their check-in and check-out policies are no different from regular hotels:upon available and pay to guarantee.The hotel did offer to let us stay in the living room as long as we wanted.And the kind staffs constantly offered us free sweets and mocktails.However since we had already checked out we just didn't feel comfortable eating and drinking for free.So we just sat there for three hours with some water and final decided we just head to the airport to see if we can get on an early flight.To be clear.Normal check-in and check-out times is fine and we are totally OK with it.Just if your check-in and check-out times are no different from regular hotels, there’s no point in mention “Flexible” on the website as if it’s a selling point, right?
Read More
Tristan
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 54 week(s) ago

Expedia Group verified review

From the staff to the room to the restaurants to the ambience, this is one of the finest hotels I have ever stayed in
Jacek
icon-with Partner
with Partner
10.0
/10
Reviewed 58 week(s) ago

Hotels.com verified review

Amazing hotel. Great and very helpfull staff. Highly recomended.
Hoi Yan
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 60 week(s) ago

Expedia Group verified review

If you want service, this is the place. You wont regret it.
Jose
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 62 week(s) ago

Expedia Group verified review

We are a family consisting of four members, and it is with great pleasure that we share our experience at your esteemed establishment. Our stay at this hotel has undoubtedly been one of the most remarkable experiences we have encountered during our travels. The level of service we received, characterized by fine attentions and meticulous care to every detail, was truly exceptional. This was made possible by the dedicated staff, whose commitment to excellence ensured that each member of our family felt not only welcomed but indeed better than we do in the comfort of our own home. Furthermore, the culinary offerings at your restaurant were nothing short of spectacular. Each dish was a testament to the skill and creativity of your chefs, providing us with a dining experience that will linger in our memories for years to come. Additionally, the location of the hotel proved to be exceptionally safe and conducive for leisurely walks, adding an extra layer of enjoyment to our visit. We extend our heartfelt gratitude for the abundance of care and attention you have bestowed upon us throughout our stay. Your efforts have not only met but exceeded our expectations, and we are sincerely thankful for the way you looked after us during our time at your hotel. Once again, thank you for an unforgettable experience. We look forward to the opportunity of returning in the future.
Read More
Gregory
icon-Friends and Family with Friends
Friends and Family with Friends
10.0
/10
Reviewed 67 week(s) ago

Hotels.com verified review

Flawless
Verified traveler
icon-with Partner
with Partner
10.0
/10
Reviewed 69 week(s) ago

Hotels.com verified review

Beautiful property, great location! Don’t miss breakfast and cocktails at the lounge. The staff is so helpful and nice too!
NECDET EMRE
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 72 week(s) ago

Expedia Group verified review

Best hotel in Hanoi. Especially decoration is state of art.
GILMAR
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 73 week(s) ago

Expedia Group verified review

The hotel is excelent. It was the best hotel I have ever been. The service is outstanding
Benjamin
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 84 week(s) ago

Expedia Group verified review

Beautiful hotel, fabulous suites & the team are wonderful.
Number of reviews per page
20
40

Ready to make up your mind?

Book Your Stay Now
Others 4 Capella Hanoi

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

Overall Ratings & Reviews Capella Hanoi

Traveloka (2)
Other sources (86)
9.6
Exceptional
From 86 reviews
Cleanliness

10.0

Room Comfort

9.8

Service and Facilites

9.8

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Capella Hanoi

Number of reviews per page
20
40
Top reviews
GURINDER SINGH
icon-with Children
with Children
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Excellent stay!!!
Alexander
icon-
4.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

Was expecting way more after having a really nice experience in Sydney’s Capella. This is way overpriced at $800 (and it’s the off season), locally and internationally. This should be closer to $200. The gym was horribly equipped. The noise isolation in rooms is garbage — you can hear the loud traffic loudly in some rooms. Internet connection is spotty, it constantly timeouts. The staff is nice and attentive without overpushing. The design is quite distinctive. Didn’t click for me, but maybe someone will appreciate it.
Read More
MICHEL
icon-with Partner
with Partner
10.0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

The room was simply breathtaking- refined, elegant, and filled with exquisite details. Every corner tells you a story of craftsmanship and care. The service was impeccable, the team was warm and incredibly attentive.
Jitendra
icon-Leisure
Leisure
10.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

Excellent property but nothing else is good around it. Convenient since it connects you to Fansipas internally. Not much dining options. View given to us from our room was awful. Pool is amazing.
Alexander
icon-with Partner
with Partner
10.0
/10
Reviewed 27 week(s) ago

Hotels.com verified review

Beautiful unique colonial era room. The cleanliness was of a very high standard and the breakfast was one of the most memorable aspects of the stay. Location is perfect as it’s a close stroll to anything in the old quarter.
MICHAEL
10.0
/10
Reviewed 33 week(s) ago

Expedia Group verified review

Everything first class. Maybe beyond first class.
Aristidis
icon-Leisure
Leisure
10.0
/10
Reviewed 35 week(s) ago

Expedia Group verified review

Beautiful hotel, impeccable service, lovely suites.
Aileen
icon-
8.0
/10
Reviewed 38 week(s) ago

Expedia Group verified review

Is my first Capella . For a boutique hotel. You have the standard . Is pricy for what we get .
Summer
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 43 week(s) ago

Expedia Group verified review

We already miss it already! My husband and I's favorite hotel we have ever stayed in. The hotel in itself is an experience from the soiree's they have to the fun themed rooms themselves. The food is excellent as well as they are Michelin recommended. Perfect for those looking for a unique spunky hotel that has aesthetics taking you back to the Roaring 20s.
Read More
Verified traveler
icon-with Partner
with Partner
10.0
/10
Reviewed 46 week(s) ago

Hotels.com verified review

Capella is a great hotel. There's a lot of blingy furniture which is not really my style but is supposed to resemble 1920's and they've done a great job. The hotel provides afternoon tea and cocktails. The staff the was a bit disorganised and i was told that cocktail I ordered was no longer available as they ran out of it so I assumed the cocktails were pre made and did not really contain the alcohol strength I'm familiar with esp my Negroni.
Read More
JIA
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 47 week(s) ago

Hotels.com verified review

The best hotel in Hanoi,plain and simple.But there is one thing that needs to be mentioned.On the hotel's room page it says Flexible check-in and check-out time upon availability.But don't think this is Peninsula time at the Peninsula Hotels which you can check-in as early as 8AM and check-out as late as 16PM.Since our flight to Ho Chi Minh City was very late into the night a REAL flexible check-out was very important.Because we had used Peninsula Time before, we naively thought that we could be flexible in Capella, which is known for its luxury.Turns out their check-in and check-out policies are no different from regular hotels:upon available and pay to guarantee.The hotel did offer to let us stay in the living room as long as we wanted.And the kind staffs constantly offered us free sweets and mocktails.However since we had already checked out we just didn't feel comfortable eating and drinking for free.So we just sat there for three hours with some water and final decided we just head to the airport to see if we can get on an early flight.To be clear.Normal check-in and check-out times is fine and we are totally OK with it.Just if your check-in and check-out times are no different from regular hotels, there’s no point in mention “Flexible” on the website as if it’s a selling point, right?
Read More
Tristan
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 54 week(s) ago

Expedia Group verified review

From the staff to the room to the restaurants to the ambience, this is one of the finest hotels I have ever stayed in
Jacek
icon-with Partner
with Partner
10.0
/10
Reviewed 58 week(s) ago

Hotels.com verified review

Amazing hotel. Great and very helpfull staff. Highly recomended.
Hoi Yan
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 60 week(s) ago

Expedia Group verified review

If you want service, this is the place. You wont regret it.
Jose
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 62 week(s) ago

Expedia Group verified review

We are a family consisting of four members, and it is with great pleasure that we share our experience at your esteemed establishment. Our stay at this hotel has undoubtedly been one of the most remarkable experiences we have encountered during our travels. The level of service we received, characterized by fine attentions and meticulous care to every detail, was truly exceptional. This was made possible by the dedicated staff, whose commitment to excellence ensured that each member of our family felt not only welcomed but indeed better than we do in the comfort of our own home. Furthermore, the culinary offerings at your restaurant were nothing short of spectacular. Each dish was a testament to the skill and creativity of your chefs, providing us with a dining experience that will linger in our memories for years to come. Additionally, the location of the hotel proved to be exceptionally safe and conducive for leisurely walks, adding an extra layer of enjoyment to our visit. We extend our heartfelt gratitude for the abundance of care and attention you have bestowed upon us throughout our stay. Your efforts have not only met but exceeded our expectations, and we are sincerely thankful for the way you looked after us during our time at your hotel. Once again, thank you for an unforgettable experience. We look forward to the opportunity of returning in the future.
Read More
Gregory
icon-Friends and Family with Friends
Friends and Family with Friends
10.0
/10
Reviewed 67 week(s) ago

Hotels.com verified review

Flawless
Verified traveler
icon-with Partner
with Partner
10.0
/10
Reviewed 69 week(s) ago

Hotels.com verified review

Beautiful property, great location! Don’t miss breakfast and cocktails at the lounge. The staff is so helpful and nice too!
NECDET EMRE
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 72 week(s) ago

Expedia Group verified review

Best hotel in Hanoi. Especially decoration is state of art.
GILMAR
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 73 week(s) ago

Expedia Group verified review

The hotel is excelent. It was the best hotel I have ever been. The service is outstanding
Benjamin
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 84 week(s) ago

Expedia Group verified review

Beautiful hotel, fabulous suites & the team are wonderful.
Number of reviews per page
20
40