Pets are not allowed in the accommodation.
Compulsory deposit : Full payment should be made right after confirm booking with bookings under method "Pay at Hotel" to guarantee booking. 100% thanh toán được yêu cầu cho các đặt phòng dưới hình thức "Thanh toán tại khách sạn" ngay sau khi đặt phòng thành công
Additional Charges for Extra Persons in the Room
Infants (under 2 years old): Free for a maximum of 1 infant per room (sharing a bed with parents). If an additional infant under 2 years old is added, the charge will be the same as for children aged 2 to under 6 years old.
Children from 2 to under 6 years old: 200,000 VND/child (includes sharing a bed with parents and 1 breakfast).
Children from 6 to under 12 years old: 400,000 VND/child (includes sharing a bed with parents and 1 breakfast).
Adults (12 years old and above): If sharing an existing bed and 1 breakfast: 800,000 VND/person. If requiring an extra bed or mattress and 1 breakfast: 1,200,000 VND/person (extra bed or mattress will be arranged based on availability at the resort).
Guest’s name changing: The property allows changing the lead guest's name 1 time only per booking. Changing the lead guest's name for the second time will be subject to an additional charge of VND 300,000 per time per room. The latest time for changing the name is 72 hours before check-in.
A deposit must be made at the time of check-in to secure additional service requests incurred at the Hotel and/or other Hotel damages (if any) caused by the Guest during the stay period. The deposit will be refunded to the Guest at the time of check-out if no service is used and/or no damages are incurred to the Hotel. Deposit is made by cash, bank card or credit card with a specific deposit of VND 1,000,000/bedroom unit/night. Flamingo reserves the right to refuse to provide the service if the Customer does not make the deposit with the above provisions.
Compulsory meal: In order for you to have the best culinary experience during your stay, Flamingo would like to inform you that an additional lunch or dinner is required in the room package for bookings that stay on weekends and public holidays, New Year's holidays according to hotel’s regulations will be mandatory
When booking more than 5 rooms, different policies and additional supplements may apply