Lotus Saigon Hotel

Hotels
7.8
/10
Very Good
158 reviews

What Guests Say About Their Stay

Jose

10.0
/ 10
Good value. And excellent amenities. Could be a bit more tidy but over all really nice.

Paul

10.0
/ 10
Breakfast was amazing with everything you could think off, rooms were clean but a little noisy from the road traffic and horns beeping

Tu

10.0
/ 10
Kind and caring staff. Large comfortable rooms. Great location to many amenities and especially the eye hospital
In the Area
See Map
120 Cach Mang Thang 8 Street, District 3, Vo Thi Sau, District 3, Ho Chi Minh City, Vietnam, 700000

Main Facilities

See more
AC
Restaurant
Swimming Pool
24-Hour Front Desk
Parking
Elevator
WiFi
note: hotel was previously named New Epoch Hotel Lotus Saigon Hotel is located in area / city Vo Thi Sau. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
See more
Login successful!
Now you can enjoy more benefits, including the option to pay near your stay date!

Lotus Saigon Hotel Address: Map & Location

120 Cach Mang Thang 8 Street, District 3, Vo Thi Sau, District 3, Ho Chi Minh City, Vietnam, 700000
Discover More Places
Lobby Lotus Saigon Hotel
Exterior 2 Lotus Saigon Hotel

Discover More About Lotus Saigon Hotel

Lotus Saigon Hotel Rates per Night

Planning your trip and wondering about hotel rates? Finding the best hotel prices for Lotus Saigon Hotel is easy. You'll find competitive hotel rates and promotions to fit your budget. Lotus Saigon Hotel room rates start from - before tax per night, which becomes - after including taxes. But hotel prices can vary depending on the room type, time of year, and day of the week. Expect to pay more during peak seasons or weekends.

Looking for the best Lotus Saigon Hotel hotel rates? Check Traveloka for the latest deals and discounts.

Lotus Saigon Hotel Location & Address

Wondering where to find Lotus Saigon Hotel? The hotel address is key to planning your stay. Lotus Saigon Hotel is located at 194-196 Pasteur, Phường 6, Quận 3, Thành phố Hồ Chí Minh, Vietnam. It's situated in the District 3 area of Ho Chi Minh City, known for its vibrant atmosphere and central location. The hotel is approximately 3.5 km from the city center.

How to go to Lotus Saigon Hotel from Airport

Need to know how to get to Lotus Saigon Hotel from the airport? Getting from Tan Son Nhat International Airport (SGN) to the hotel is straightforward. Here are a few options for your hotel transfer from the airport to the hotel:

  • Taxi (most direct): Taxis are readily available outside the airport. The ride takes about 30-45 minutes, depending on traffic.
  • Ride Hailing (convenient): Services like Grab offer a convenient and often cost-effective way to get to the hotel.
  • Airport Shuttle (budget-friendly): Some hotels offer airport shuttle services. Check with Lotus Saigon Hotel for availability and pricing.

Tips: For the most convenient route, consider booking a ride-hailing service or a taxi directly from the airport. This will take you directly to the hotel without any hassle.

Lotus Saigon Hotel Reviews & Summary

Want to know what other guests think about Lotus Saigon Hotel? Hotel reviews offer valuable insights into the guest experience. Lotus Saigon Hotel consistently receives positive reviews, highlighting its excellent service and comfortable accommodations.

Guests often rave about the hotel's friendly staff, convenient location, and well-appointed rooms. A standout feature is the rooftop pool, offering stunning city views. "I had a fantastic stay! The staff was incredibly helpful, and the location was perfect for exploring the city," says a recent guest. This hotel is a great choice for both business and leisure travelers.

Lotus Saigon Hotel Room Types Available

Curious about the different hotel room types at Lotus Saigon Hotel? Understanding the categories of hotel rooms helps you choose the perfect space for your stay. Here's a look at the different hotel bedroom types available:

  • Deluxe Room: Offers a comfortable space with city views.
  • Superior Room: A well-appointed room with essential amenities.
  • Family Suite: Designed for families, providing ample space and comfort.
  • Executive Suite: Features a separate living area and enhanced amenities.

Please note that smoking preferences and pet policies may vary. Contact the hotel directly for specific details on pet-friendly rooms and any associated charges.

Hotel Facilities in Lotus Saigon Hotel

What amenities does Lotus Saigon Hotel offer? Knowing the hotel facilities helps you plan your stay. Lotus Saigon Hotel provides a range of amenities to ensure a comfortable and enjoyable experience.

  • Swimming Pool: Enjoy a refreshing swim in the outdoor pool.
  • Fitness Center: Stay active with the hotel's fitness facilities.
  • Restaurant: Dine at the on-site restaurant, offering a variety of cuisines.
  • Free Wi-Fi: Stay connected with complimentary Wi-Fi throughout the hotel.

Operating hours and extra fees may apply for certain facilities. Check with the hotel for the most up-to-date information.

Hotel Buffet or Restaurant/Cafe in Lotus Saigon Hotel

Looking for dining options at Lotus Saigon Hotel? Exploring the hotel buffet and restaurant options can enhance your stay. Lotus Saigon Hotel offers a variety of dining experiences to satisfy your culinary cravings.

  • Lotus Restaurant: Serves a mix of Vietnamese and international dishes. Price per person: $20 - $30. Opening hours: 6:00 AM - 10:00 PM. Signature dishes include Pho and fresh spring rolls.
  • The Coffee Lounge: Offers a selection of coffee, tea, and pastries. Price per person: $5 - $15. Opening hours: 7:00 AM - 9:00 PM.

Lotus Saigon Hotel Airport pickups and How to Book

Does Lotus Saigon Hotel offer airport pick-up services? Knowing about hotel to airport transfer options can make your travel smoother. Lotus Saigon Hotel provides airport pick-up services for guests.

To book, contact the hotel in advance, ideally at least 24 hours before your arrival. Provide your flight details to ensure a seamless transfer. This service offers convenience and peace of mind upon arrival.

Nearby MRT Station & Bus Stops

Need to know about public transport near Lotus Saigon Hotel? Understanding the nearby MRT station and bus stops helps you navigate the city easily. Here's a guide to the nearest public transport options:

  • Nearest Bus Stop: The bus stop is located a short walk from the hotel.
  • Public Transport Card: You can purchase a local transport card at convenience stores or bus stations.

Nearby Attractions for Family / Kid Friendly

Planning family fun near Lotus Saigon Hotel? Discovering nearby activities and places to go can make your trip memorable. Here are some kid-friendly attractions near the hotel:

  • War Remnants Museum: (1.5 km) Entry price: $2.
  • Independence Palace: (2 km) Entry price: $1.
  • Saigon Zoo and Botanical Gardens: (3 km) Entry price: $2.
  • Notre-Dame Cathedral Basilica of Saigon: (2.5 km) Free.
  • Central Post Office: (2.5 km) Free.

Looking for more things to do nearby? See Traveloka’s best deals on attractions.

Where to eat near Lotus Saigon Hotel (Ho Chi Minh City)

Looking for great food near Lotus Saigon Hotel? Exploring nearby dining options can enhance your culinary experience. Here are some local food and restaurant options near the hotel:

Cafes/ Restaurants:

  • The Workshop Coffee: Known for its specialty coffee and cozy atmosphere.
  • Pizza 4P's: Offers delicious pizzas with fresh ingredients.
  • Banh Mi Huynh Hoa: Famous for its delicious banh mi sandwiches.

Local Street Food:

  • Banh Mi: Enjoy a classic Vietnamese sandwich.
  • Pho: Savor a bowl of traditional Vietnamese noodle soup.
  • Goi Cuon (Fresh Spring Rolls): Try fresh spring rolls with various fillings.
  • Com Tam: Experience broken rice with grilled pork and other toppings.
  • Bun Bo Hue: Enjoy a spicy beef noodle soup.

Shopping places near Lotus Saigon Hotel (Ho Chi Minh City)

Want to shop near Lotus Saigon Hotel? Discovering nearby shopping malls and shops can add to your travel experience. Here are some shopping places near the hotel:

  • Saigon Centre: A modern shopping mall with a variety of stores.
  • Vincom Center: Offers a wide range of retail and dining options.
  • Ben Thanh Market: A bustling market with local goods and souvenirs.

Other Places to Stay Near Lotus Saigon Hotel

Looking for other accommodation options near Lotus Saigon Hotel? Finding affordable hotels nearby and exploring the best hotel options can help you plan your stay. Here are some options:

Luxury/5–6 Star Hotels Nearby:

  • The Reverie Saigon
  • Park Hyatt Saigon
  • Hotel Majestic Saigon

For 5-star:

Looking for more accommodations? See Traveloka’s last minute hotel deals on .

Four-Star Hotels Nearby:

  • Grand Sài Gòn Hotel
  • Norfolk Hotel
  • Silverland Yen Hotel

For 4-star:

Looking for more accommodations? See Traveloka’s last minute hotel deals on .

Three-Star Hotels Nearby:

  • Huong Sen Hotel
  • Harmony Saigon Hotel & Spa
  • Saigon Backpackers' Hostel

For 3-star:

Looking for more accommodations? See Traveloka’s last minute hotel deals on .

Hotel availability and room booking

Ready to book your stay at Lotus Saigon Hotel? Checking hotel availability and making hotel reservations is easy. Book your room through Traveloka for the best deals and a seamless booking experience.

Enjoy your stay at Lotus Saigon Hotel! Book now on Traveloka.

All facilities in Lotus Saigon Hotel

Bar, Cafe and Lounge Lotus Saigon Hotel
Bar, Cafe and Lounge
Swimming Pool Lotus Saigon Hotel
Swimming Pool
Fitness Center Lotus Saigon Hotel
Fitness Center
Functional Hall Lotus Saigon Hotel
Functional Hall
Lobby Lotus Saigon Hotel
Lobby

Hotel Services

  • Bellhop
  • Welcoming drinks
  • Concierge
  • Money changer
  • Doorman
  • Express check-in
  • Express check-out
  • Front desk
  • 24-hour Receptionist
  • 24-hour security
  • Laundry service
  • Luggage storage
  • Medical service
  • Multilingual staff
  • Newspaper in lobby
  • Newspaper
  • Porter
  • Tours

Things to Do

  • Beach sun loungers
  • Beach umbrella
  • Children play area
  • Fitness center
  • Garden
  • Karaoke
  • Massage
  • Outdoor pool
  • Parasol
  • Pool sun loungers
  • Sauna
  • Spa
  • Hot tub
  • Steam room
  • Sauna
  • Sun loungers

Food and Drinks

  • Restaurant with AC
  • A la carte breakfast
  • A la carte dinner
  • A la carte lunch
  • Bar
  • Breakfast
  • Breakfast and lunch
  • Buffet breakfast
  • Breakfast served to the table
  • Buffet lunch
  • Cafe
  • Continental breakfast
  • Poolside bar

General

  • AC
  • Banquet
  • Cloakroom
  • Connecting rooms
  • Family room
  • Non-smoking room
  • Swimming pool
  • Recreation room
  • Rooftop terrace
  • Smoking area
  • Smoke-free
  • Terrace

Public Facilities

  • Parking
  • Coffee/tea in lobby
  • Coffee shop
  • Elevator
  • 24-hour room service
  • Restaurant
  • Breakfast restaurant
  • Dinner restaurant
  • Lunch restaurant
  • Room service
  • Safety deposit box
  • WiFi in public area

In-room Facilities

  • Bathrobe
  • Bathtub
  • Cable TV
  • Desk
  • Hairdryer
  • In-room safe
  • Minibar
  • Refrigerator
  • Separate shower and tub
  • Shower
  • TV

Business Facilities

  • Business center
  • Business facilities
  • Computer station
  • Conference hostess
  • Conference room
  • Meeting facilities
  • Photocopier
  • Projector

Nearby Facilities

  • ATM/Banking
  • Beauty salon
  • Gift shop
  • Grocery
  • Hair salon
  • Laundry
  • Shops
  • Supermarket

Connectivity

  • Internet point
  • LAN Internet
  • Free WiFi

Transportation

  • Airport transfer
  • Secure parking

Shuttle Service

  • Airport transfer (surcharge)
  • Airport transfer

Sports and Recreations

  • Fitness center

Accommodation Policy & General Information in Lotus Saigon Hotel

Check-in/Check-out Time

Check-in:
From 15:00
Check-out:
Before 11:00

Required Documents

Upon check-in, you are required to bring ID Card. Please bring the required documents in hard copy.

General Check-in Instructions

Children policy: Child under 6-year-old sharing bed with parents stay free of charge. Child from 6-12 years old sharing bed with parents will be charged at VND 120,000 nett per child per night. Extra charge for child will be paid directly to hotel. • Child above 12 years old is considered as adult
Read All

General Information

Popular Facilities
AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time
From 15:00 - to 11:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Lotus Saigon Hotel
69
Number of floors in Lotus Saigon Hotel
10
Another facilities in Lotus Saigon Hotel
Bellhop, Welcoming drinks, Concierge, Money changer, Doorman

Frequently asked question in Lotus Saigon Hotel

What are available facilities at Lotus Saigon Hotel?
There are top facilites at Lotus Saigon Hotel such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What Time is Check In & Check Out at Lotus Saigon Hotel?
Check-in time at Lotus Saigon Hotel is staring from From 15:00 while the latest check-out time is at before Before 11:00. If you need a hotel early check-in or late check-out, you can submit a special request during your booking. Important: Special requests for flexible check-in or check-out times are subject to availability and cannot be guaranteed. If having an early check-in or late check-out is important for your travel plans, please review the cancellation policy before confirming your reservation.
Does Lotus Saigon Hotel provide breakfast?
Yes, Lotus Saigon Hotel provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is The Star Hotel Classification of Lotus Saigon Hotel?
Lotus Saigon Hotel is officially classified as a 4.0-star hotel. This star hotel classification indicates the standard of facilities and services provided to guests.
How many floors does Lotus Saigon Hotel have?
Lotus Saigon Hotel has 10 floors.
See All

More Reviews from Other Guests in Lotus Saigon Hotel

Overall Ratings & Reviews Lotus Saigon Hotel

Traveloka (68)
Other sources (90)
8.0
Very Good
From 90 reviews
Cleanliness

8.4

Room Comfort

8.2

Service and Facilites

8.6

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Lotus Saigon Hotel

Number of reviews per page
20
40
Top reviews
TUNG
8.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

The room is okay it needs some work to do the staff a pleasant
Adam
8.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Staff were great room was clean
Russell
8.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Friendly staff with great roof top pool. An excellent breakfast and the rooms were clean and tidy even though the decor is a little dated.
Timothy
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

The breakfast was a bit lacking compared to other hotels in area. The pool area can do with some attention, the bar was never staffed. WiFi is hit and miss. However with the above in mind it was probably reflected by the price paid.
Jose
10.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Good value. And excellent amenities. Could be a bit more tidy but over all really nice.
Paul
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Breakfast was amazing with everything you could think off, rooms were clean but a little noisy from the road traffic and horns beeping
Frederick
icon-Leisure
Leisure
8.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Staff were very helpful
Andrea
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

Very run down, bathroom was leaky and moldy. Old smelly carpets. Good breakfast, nice staff and nice roof top pool but rooms are very badic and run down.
Anthony
icon-Friends and Family with Friends
Friends and Family with Friends
2.0
/10
Reviewed 27 week(s) ago

Hotels.com verified review

This was the worst bed I have slept on in all my years travelling. I asked for a refund as I could not sleep. The door lock does a small bell ring every hour. Do NOT book this place.
Truk
icon-Business
Business
6.0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

Property needs interior update.
Jae Min
icon-Leisure
Leisure
8.0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

건물의 노후, 각 방의 공사로 인해 소리 잡음이 크다. 직원들의 친절함과 청소가 굉장히 맘에 든다
Hoang Yen
10.0
/10
Reviewed 32 week(s) ago

Expedia Group verified review

Friendly
Steven
icon-
4.0
/10
Reviewed 32 week(s) ago

Hotels.com verified review

Freundliches Personal, etwas weiter weg von der Innenstadt, Bus halt beim Hotel, altes Hotel, alles ist verwohnt, müsste dringend renoviert werden
Tu
icon-Business
Business
10.0
/10
Reviewed 40 week(s) ago

Hotels.com verified review

Kind and caring staff. Large comfortable rooms. Great location to many amenities and especially the eye hospital
Mai
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 48 week(s) ago

Hotels.com verified review

Great location, friendly and very helpful staffs.
Lucy
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 54 week(s) ago

Expedia Group verified review

Agree that it's a little dated but the room was clean and large. Balcony was fine but wouldn't bother next time as the roof top swimming pool area was great. Wonderful views, drinks available and nice and cool up there. Breakfast was a mix of food (western and Vietnamese) but plentiful and fine. Location was good - 6 minute walk from Burning Monk Statue (Thich Quang Duc) and then on to Independence palace etc. Great beer bar round the corner - try the hard lemonade 😉
Read More
Sharon
10.0
/10
Reviewed 56 week(s) ago

Expedia Group verified review

Convenient, clean. Personable staff.
Michelle
10.0
/10
Reviewed 57 week(s) ago

Expedia Group verified review

Great service. Bed and pillow very comfortable
Michelle
10.0
/10
Reviewed 57 week(s) ago

Expedia Group verified review

Great service. The bed and pillow were very comfortable
Daniel
icon-with Partner
with Partner
2.0
/10
Reviewed 58 week(s) ago

Hotels.com verified review

(Overall) Unless you want to experience an outdated antique hotel, there is no reason to stay here. The interior feels stuck in the 1980s, and our room was quite noisy from the main road. The balcony door didn’t close properly, making it difficult to sleep at night. When we arrived late at night, the hotel was dimly lit outside, giving the impression that it was closed. At check-in, we were asked for a 100,000 VND cash deposit and that amount and cash were not clearly mentioned in the booking details. Since it was the end of our trip, we were caught off guard. We originally booked a 2-night stay but checked out after just one night and moved to another hotel. (Room) Very spacious, but the furniture, toilet, telephone, and bedding were all outdated. The bed was large but the mattress was flat and the bedding felt damp. The bathtub was so old. Worse, the gap between the bathtub and the wall caused water to leak onto the floor during showers. When we reported this to reception, they simply replied, "That’s how it’s designed." ???. (Breakfast) terrible (Staff) A single compliment for this hotel. The two gentlemen assisting with luggage in the lobby were always smiling and handled our bags carefully and assisted kindly. During our short stay, we witnessed at least two or three complaints at reception. Surprisingly, the staff were defensive in their responses. If the booking site rates this hotel 4 out of 5 stars, the real experience is a 1-star stay at best.
Read More
Number of reviews per page
20
40

Ready to make up your mind?

Book Your Stay Now
Bedroom 4 Lotus Saigon Hotel

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

Overall Ratings & Reviews Lotus Saigon Hotel

Traveloka (68)
Other sources (90)
8.0
Very Good
From 90 reviews
Cleanliness

8.4

Room Comfort

8.2

Service and Facilites

8.6

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Lotus Saigon Hotel

Number of reviews per page
20
40
Top reviews
TUNG
8.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

The room is okay it needs some work to do the staff a pleasant
Adam
8.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Staff were great room was clean
Russell
8.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Friendly staff with great roof top pool. An excellent breakfast and the rooms were clean and tidy even though the decor is a little dated.
Timothy
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

The breakfast was a bit lacking compared to other hotels in area. The pool area can do with some attention, the bar was never staffed. WiFi is hit and miss. However with the above in mind it was probably reflected by the price paid.
Jose
10.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Good value. And excellent amenities. Could be a bit more tidy but over all really nice.
Paul
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Breakfast was amazing with everything you could think off, rooms were clean but a little noisy from the road traffic and horns beeping
Frederick
icon-Leisure
Leisure
8.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Staff were very helpful
Andrea
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

Very run down, bathroom was leaky and moldy. Old smelly carpets. Good breakfast, nice staff and nice roof top pool but rooms are very badic and run down.
Anthony
icon-Friends and Family with Friends
Friends and Family with Friends
2.0
/10
Reviewed 27 week(s) ago

Hotels.com verified review

This was the worst bed I have slept on in all my years travelling. I asked for a refund as I could not sleep. The door lock does a small bell ring every hour. Do NOT book this place.
Truk
icon-Business
Business
6.0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

Property needs interior update.
Jae Min
icon-Leisure
Leisure
8.0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

건물의 노후, 각 방의 공사로 인해 소리 잡음이 크다. 직원들의 친절함과 청소가 굉장히 맘에 든다
Hoang Yen
10.0
/10
Reviewed 32 week(s) ago

Expedia Group verified review

Friendly
Steven
icon-
4.0
/10
Reviewed 32 week(s) ago

Hotels.com verified review

Freundliches Personal, etwas weiter weg von der Innenstadt, Bus halt beim Hotel, altes Hotel, alles ist verwohnt, müsste dringend renoviert werden
Tu
icon-Business
Business
10.0
/10
Reviewed 40 week(s) ago

Hotels.com verified review

Kind and caring staff. Large comfortable rooms. Great location to many amenities and especially the eye hospital
Mai
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 48 week(s) ago

Hotels.com verified review

Great location, friendly and very helpful staffs.
Lucy
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 54 week(s) ago

Expedia Group verified review

Agree that it's a little dated but the room was clean and large. Balcony was fine but wouldn't bother next time as the roof top swimming pool area was great. Wonderful views, drinks available and nice and cool up there. Breakfast was a mix of food (western and Vietnamese) but plentiful and fine. Location was good - 6 minute walk from Burning Monk Statue (Thich Quang Duc) and then on to Independence palace etc. Great beer bar round the corner - try the hard lemonade 😉
Read More
Sharon
10.0
/10
Reviewed 56 week(s) ago

Expedia Group verified review

Convenient, clean. Personable staff.
Michelle
10.0
/10
Reviewed 57 week(s) ago

Expedia Group verified review

Great service. Bed and pillow very comfortable
Michelle
10.0
/10
Reviewed 57 week(s) ago

Expedia Group verified review

Great service. The bed and pillow were very comfortable
Daniel
icon-with Partner
with Partner
2.0
/10
Reviewed 58 week(s) ago

Hotels.com verified review

(Overall) Unless you want to experience an outdated antique hotel, there is no reason to stay here. The interior feels stuck in the 1980s, and our room was quite noisy from the main road. The balcony door didn’t close properly, making it difficult to sleep at night. When we arrived late at night, the hotel was dimly lit outside, giving the impression that it was closed. At check-in, we were asked for a 100,000 VND cash deposit and that amount and cash were not clearly mentioned in the booking details. Since it was the end of our trip, we were caught off guard. We originally booked a 2-night stay but checked out after just one night and moved to another hotel. (Room) Very spacious, but the furniture, toilet, telephone, and bedding were all outdated. The bed was large but the mattress was flat and the bedding felt damp. The bathtub was so old. Worse, the gap between the bathtub and the wall caused water to leak onto the floor during showers. When we reported this to reception, they simply replied, "That’s how it’s designed." ???. (Breakfast) terrible (Staff) A single compliment for this hotel. The two gentlemen assisting with luggage in the lobby were always smiling and handled our bags carefully and assisted kindly. During our short stay, we witnessed at least two or three complaints at reception. Surprisingly, the staff were defensive in their responses. If the booking site rates this hotel 4 out of 5 stars, the real experience is a 1-star stay at best.
Read More
Number of reviews per page
20
40