Refined Saigon - Rivergate Apartment

Service Apartment
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8.9
/10
Exceptional
698 reviews

What Guests Say About Their Stay

David

10.0
/ 10
Everything was really good didn't have any problems checking in even though my plane was late they were able to accommodate me everything is close by for the most part if you wanted to go shopping or go and look at views and stuff

Donna

10.0
/ 10
Communication with staff via WhatsApp. The first room I received was outdated with major leaks from air conditioners. It resolved quickly and get to a new room within an hour. The view is beautiful and amenities is great.

joan marjorie

10.0
/ 10
Great value for the price, actually extended my stay for an extra week. My room overlooked the river, spacious room with a gods and a kitchenette as well as a washing machine. Pleasant 20 minute walk by the river to the city. Also, 7-Eleven and other small grocery stores outside.
In the Area
See Map
151 D. Ben Van Ðon Quan 4, Ward 6, Ho Chi Minh, District 4, Vietnam, 70000

Main Facilities

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Swimming Pool
24-Hour Front Desk
Parking
Elevator
Refined Saigon - Rivergate Apartment is located in area / city Ward 6. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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Refined Saigon - Rivergate Apartment Address: Map & Location

151 D. Ben Van Ðon Quan 4, Ward 6, Ho Chi Minh, District 4, Vietnam, 70000
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Lobby Refined Saigon - Rivergate Apartment
Lobby 2 Refined Saigon - Rivergate Apartment

Discover More About Refined Saigon - Rivergate Apartment

Refined Saigon - Rivergate Apartment Rates per Night

Planning your trip and wondering about hotel rates? Finding the right hotel prices for Refined Saigon - Rivergate Apartment is easy with Traveloka. Room rates at Refined Saigon - Rivergate Apartment start from - before tax per night, which becomes - after including taxes. However, hotel prices can fluctuate. They often depend on the room type, the time of year, and even the day of the week. You can expect to pay more during peak seasons or on weekends.

Looking for the best Refined Saigon - Rivergate Apartment hotel rates? Traveloka is your go-to source for the most up-to-date deals and offers, ensuring you get the best value for your stay.

Refined Saigon - Rivergate Apartment Location & Address

Knowing the hotel address and location is key to a smooth travel experience. Refined Saigon - Rivergate Apartment is located at 151 Bến Vân Đồn, Q.4, Phường 6, Hồ Chí Minh, Quận 4, Việt Nam, 70000. It's situated in the District 4 area of Ho Chi Minh City, Vietnam, known for its vibrant atmosphere and proximity to key attractions. The hotel is approximately 3 km from the city center.

How to go to Refined Saigon - Rivergate Apartment from Airport

Getting to Refined Saigon - Rivergate Apartment from the airport is straightforward, with several convenient options available. Whether you're looking for speed, affordability, or ease, here's how you can make your way from Tan Son Nhat International Airport (SGN) to the hotel:

  • Taxi (most direct): Taxis are readily available outside the airport terminals. The ride to the hotel takes approximately 30-45 minutes, depending on traffic.
  • Ride Hailing (most convenient): Services like Grab offer a convenient and often cost-effective way to travel. Simply book a ride through the app, and your driver will pick you up at the designated area.
  • Airport Shuttle (most comfortable): Some hotels offer airport shuttle services. Check with Refined Saigon - Rivergate Apartment to see if they provide this service.

Tips: For the most convenient route, consider using a ride-hailing service or a taxi. These options offer door-to-door service, minimizing the hassle of navigating public transport with luggage.

Refined Saigon - Rivergate Apartment Reviews & Summary

Wondering what other travelers think about Refined Saigon - Rivergate Apartment? Hotel reviews often highlight the excellent service and comfortable accommodations. Guests frequently praise the hotel's convenient location, making it easy to explore the city's attractions.

Guests love the modern amenities and the friendly staff. A standout feature is the rooftop pool, offering stunning city views. "A fantastic stay! The rooms were clean, the staff was incredibly helpful, and the location was perfect for exploring the city," says a recent guest. Book your stay at Refined Saigon - Rivergate Apartment and experience it for yourself!

Refined Saigon - Rivergate Apartment Room Types Available

Choosing the right room is essential for a comfortable stay. Refined Saigon - Rivergate Apartment offers a variety of room types to suit different needs and preferences. Here's a look at the available categories:

  • Studio Apartment: Perfect for solo travelers or couples, offering a cozy space with essential amenities.
  • One-Bedroom Apartment: Ideal for small families or those seeking more space, featuring a separate bedroom and living area.
  • Two-Bedroom Apartment: Great for larger groups or families, providing ample space and privacy.
  • Deluxe Suite: Offering premium features, often with city views, a separate living area, and upgraded amenities.

Please note: Specific room features, such as smoking/non-smoking options, bathtubs, and bidets, vary by room type. Please inquire with the hotel about pet-friendly policies and any associated charges.

Hotel Facilities in Refined Saigon - Rivergate Apartment

Refined Saigon - Rivergate Apartment provides a range of hotel amenities to enhance your stay. From relaxation to recreation, here's what you can expect:

  • Swimming Pool: Enjoy a refreshing dip in the outdoor pool.
  • Fitness Center: Stay active with a well-equipped gym.
  • 24-Hour Front Desk: Assistance is available around the clock.
  • Free Wi-Fi: Stay connected with complimentary internet access.
  • Parking: On-site parking is available for guests.

Please note: Operating hours and extra fees may apply for certain facilities. Check with the hotel for specific details.

Hotel Buffet or Restaurant/Cafe in Refined Saigon - Rivergate Apartment

Dining options at Refined Saigon - Rivergate Apartment offer a delightful culinary experience. Whether you're looking for a quick bite or a full meal, here's what's available:

  • Restaurant Name: Offers a variety of Vietnamese and international dishes.
  • Cafe Name: Serves coffee, pastries, and light meals.
  • Buffet: A breakfast buffet is available daily, featuring a wide selection of dishes. Price: Approximately $15 per person.

Opening hours vary, so it's best to check with the hotel for the most up-to-date information. Special or signature dishes are often highlighted on the menu, so be sure to ask the staff for recommendations.

Refined Saigon - Rivergate Apartment Airport pickups and How to Book

For a seamless arrival, Refined Saigon - Rivergate Apartment may offer airport pick-up services. This can save you time and hassle upon arrival. Here's how to find out and book:

To inquire about airport transfer, contact the hotel directly. You may need to provide your flight details and arrival time. Advance notice is usually required to arrange the service.

Nearby MRT Station & Bus Stops

Getting around Ho Chi Minh City is easy with convenient public transport options. Here's a look at the nearby MRT stations and bus stops:

  • Nearest Bus Stop: The nearest bus stop is located within a short walking distance.
  • MRT Station: The nearest MRT station is currently under construction.

Public transport cards are available for purchase at various locations, including convenience stores and ticket vending machines. Payment information is available at the stations.

Nearby Attractions for Family / Kid Friendly

Looking for fun things to do near Refined Saigon - Rivergate Apartment? Here are some family-friendly attractions:

  • Bitexco Financial Tower: A modern skyscraper with an observation deck offering panoramic city views. Distance: 2 km. Entry Price: Approximately $10.
  • Saigon Zoo and Botanical Gardens: A relaxing green space with a variety of animals and plants. Distance: 4 km. Entry Price: Approximately $5.
  • War Remnants Museum: A museum displaying exhibits related to the Vietnam War. Distance: 4 km. Entry Price: Approximately $2.
  • Notre-Dame Cathedral Basilica of Saigon: A beautiful cathedral with stunning architecture. Distance: 3 km. Entry Price: Free.
  • Central Post Office: A historic post office with impressive architecture. Distance: 3 km. Entry Price: Free.

Looking for more things to do nearby? See Traveloka’s best deals on attractions and activities.

Where to eat near Refined Saigon - Rivergate Apartment (District 4)

Exploring the local food scene is a must when visiting Ho Chi Minh City. Here are some nearby dining options:

  • Cafes/Restaurants:
  • The Workshop Coffee: Known for its specialty coffee and cozy atmosphere.
  • Banh Mi Huynh Hoa: Famous for its delicious banh mi sandwiches.
  • Local Street Food:
  • Banh Xeo: Crispy Vietnamese pancakes.
  • Pho: Vietnamese noodle soup.
  • Goi Cuon: Fresh spring rolls.
  • Com Tam: Broken rice with grilled pork.
  • Bun Bo Hue: Spicy beef noodle soup.

Shopping places near Refined Saigon - Rivergate Apartment (District 4)

If you're in the mood for shopping, here are some places to explore near Refined Saigon - Rivergate Apartment:

  • Saigon Centre: A modern shopping mall with a variety of international brands.
  • Ben Thanh Market: A bustling market with a wide array of goods, from souvenirs to clothing.
  • Vincom Center: A large shopping mall with a variety of stores and restaurants.

Other Places to Stay Near Refined Saigon - Rivergate Apartment

Looking for alternative accommodations near Refined Saigon - Rivergate Apartment? Here are some options:

  • Luxury/5-6 Star Hotels Nearby:
  • The Reverie Saigon: A luxurious hotel with stunning design and exceptional service.
  • Park Hyatt Saigon: A sophisticated hotel with elegant rooms and fine dining.
  • Four Seasons Hotel Saigon: A luxury hotel with a prime location and top-notch amenities.

For 5-star: Looking for more accommodations? See Traveloka’s last minute hotel deals on luxury hotels.

  • Four-Star Hotels Nearby:
  • Hotel Majestic Saigon: A historic hotel with a classic charm and excellent location.
  • Norfolk Hotel: A comfortable hotel with a convenient location and good amenities.
  • Silverland Yen Hotel: A modern hotel with stylish rooms and a rooftop pool.

For 4-star: Looking for more accommodations? See Traveloka’s last minute hotel deals on four-star hotels.

  • Three-Star Hotels Nearby:
  • Edenstar Saigon Hotel: A well-located hotel with comfortable rooms and friendly service.
  • Harmony Saigon Hotel & Spa: A hotel with a spa and a convenient location.
  • Saigon Backpackers' Hostel: A budget-friendly option with a social atmosphere.

For 3-star: Looking for more accommodations? See Traveloka’s last minute hotel deals on three-star hotels.

Hotel Availability & Booking

Ready to book your stay at Refined Saigon - Rivergate Apartment? Traveloka makes it easy to check hotel availability and make your reservations. With a few clicks, you can secure your room and enjoy a hassle-free booking experience.

Book your stay through Traveloka today and start planning your perfect getaway!

All facilities in Refined Saigon - Rivergate Apartment

Swimming Pool Refined Saigon - Rivergate Apartment
Swimming Pool
Lobby Refined Saigon - Rivergate Apartment
Lobby
Accommodation Services Refined Saigon - Rivergate Apartment
Accommodation Services
Others Refined Saigon - Rivergate Apartment
Others
Nearby View and Attractions Refined Saigon - Rivergate Apartment
Nearby View and Attractions

General

  • Reception hall
  • Smoking area
  • Parking

Hotel Services

  • Laundry service
  • Luggage storage
  • 24-hour Receptionist

Public Facilities

  • Parking
  • Elevator

Family-friendly Facilities

  • Children pool

Things to Do

  • Outdoor pool

Accessibilty

  • Accessible parking

Nearby Facilities

  • Grocery

Accommodation Policy & General Information in Refined Saigon - Rivergate Apartment

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

Check-in/Check-out Time

Check-in:
14:00 - 11:00
Check-out:
Before 12:00

General Check-in Instructions

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property only accepts cash
  • Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
  • Host has not indicated whether there is a smoke detector on the property
, This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation. This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Pets

Pets Not Allowed
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General Information

Popular Facilities
Swimming Pool, 24-Hour Front Desk, Parking, Elevator
Check-In / Check-Out Time
From 14:00 - 11:00 - to 12:00
Available rooms at Refined Saigon - Rivergate Apartment
17
Another facilities in Refined Saigon - Rivergate Apartment
Reception hall, Smoking area, Laundry service, Luggage storage, 24-hour Receptionist

Frequently asked question in Refined Saigon - Rivergate Apartment

What are available facilities at Refined Saigon - Rivergate Apartment?
There are top facilites at Refined Saigon - Rivergate Apartment such as Swimming Pool, 24-Hour Front Desk, Parking, Elevator. (some may require extra charges)
What Time is Check In & Check Out at Refined Saigon - Rivergate Apartment?
Check-in time at Refined Saigon - Rivergate Apartment is staring from 14:00 - 11:00 while the latest check-out time is at before Before 12:00. If you need a hotel early check-in or late check-out, you can submit a special request during your booking. Important: Special requests for flexible check-in or check-out times are subject to availability and cannot be guaranteed. If having an early check-in or late check-out is important for your travel plans, please review the cancellation policy before confirming your reservation.
What is The Star Hotel Classification of Refined Saigon - Rivergate Apartment?
Refined Saigon - Rivergate Apartment is officially classified as a 4.0-star hotel. This star hotel classification indicates the standard of facilities and services provided to guests.
How many rooms are available at Refined Saigon - Rivergate Apartment?
Refined Saigon - Rivergate Apartment has 17 rooms in total.
What do past guests say about Refined Saigon - Rivergate Apartment?
Refined Saigon - Rivergate Apartment is well-known for its Cleanliness, Room Comfort, as reviewed by verified Traveloka guests.

More Reviews from Other Guests in Refined Saigon - Rivergate Apartment

9.0
Exceptional
From 696 reviews
Cleanliness

9.2

Room Comfort

7.2

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Refined Saigon - Rivergate Apartment

Number of reviews per page
20
40
Top reviews
TJ
icon-
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

This property is awesome. Quiet and affordable goes a long way.
Yen N
10.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Clean and very convenient
David
icon-
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Everything was really good didn't have any problems checking in even though my plane was late they were able to accommodate me everything is close by for the most part if you wanted to go shopping or go and look at views and stuff
Nadia
icon-with Partner
with Partner
8.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

May was a excellent host throughout our 14day stay. Just that water was not warm enough for a shower Not great pots and not enough utensils &dishes
Darius
icon-
2.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

I’m not sure if it’s the in entire property or my specific room but there was a horrible roach infestation they were everywhere under the bed and in the bathroom at one point I killed 4 within 20min I even seen one crawling from out of my shoe after that I couldn’t stay the remaining 2 days I left and checked into a different hotel. This place desperately needs to be cleaned thoroughly firm top to bottom
Read More
denny
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Bang for your buck .. very direct
Kendria
icon-with Partner
with Partner
2.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Don’t say here. The property is advertised as a hotel/apartment. But it’s an apartment that’s being used for short term leases. It’s very difficult to get ahold of the “staff”, where you only message them on WhatsApp and hope they respond. The owners tell you not to talk to the front desk or the security guards and you have to ask them over thirty minutes before hand just to use the pool. Ignorant of all that, the pictures are not accurate of the property and it is extremely dirty with a lot of bugs. We left the property for two weeks to travel the rest of Vietnam and came back to multiple bugs and cockroaches (after the “staff” had cleaned). Do not stay here.
Read More
Minh Man
icon-with Partner
with Partner
8.0
/10
Reviewed 21 week(s) ago

Hotels.com verified review

This is Abnb renting, not hotel. Don’t have 24h/7 front desk. Need to make a call for what you want. Phone pick up some times, but not most of call. Also, I could not use swimming pool because need permission from the owner to verify each time to use. Any way, feel not convenient and waste my time for every thing I need when I stayed in this condo..
Read More
Teri
icon-Family
Family
2.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Got there and found out reception could not help me get in as it is a private appartments but it was advertised as the reception being able to let us in. Messaged the person who did not respond except to say room was not available. So i never saw or experienced the accomidation so had to rate it as bad. Beware of private appartments it was not very nice to have to find somewhere last minute in a strange country.
Read More
Jason
icon-with Partner
with Partner
2.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

This is a scam! They never contacted me by phone, emailed me at 11pm while I was supposed to check in at 2pm
Donna
10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Communication with staff via WhatsApp. The first room I received was outdated with major leaks from air conditioners. It resolved quickly and get to a new room within an hour. The view is beautiful and amenities is great.
Karyn
icon-Family
Family
2.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

This property is absolutely disgusting and very misleading as this is not an appartment as listed this is a Hostel And it is certainly not a 4 star rating in my opion I wouldn’t even classify this to any rating They wouldn’t even refund me the money even though I never stayed here Do not book this apartment as the pictures advertised is a lie They taken my money and would not refund me I am absolutely disappointed with Expedia as they have not assisted me in refunding me my money for this apartment.
Read More
Morag
icon-
4.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

The room smelled strongly of Durian and I ended up scrubbing all the walls, floors and furniture. The walls were very dirty. The worst part was there was no hot water. I had stayed in a different room on the floor below and the hot water was fine so they had to have turned it off for this unit. Communication was good until I said there was no hot water, then crickets. I never did get a response concerning the water.
Read More
Merryn
2.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Pool we wouldn't know whoever lets you in to the building 30 minutes notice before you can use the pool. room was clean but had titles lifting up air con did not work correctly This was a very scary experience. We went to check in and we saw a big sign from the government saying no short term stays! There are security guards at the door not letting you in. There is NO reception area as stated by expedia. In fact it was only after we thought about it and called the number on our confirmation someone answered 27 minutes later we were finally let into our apartment which had a feeling of should we really be here? Not to mention while we were sitting outside waiting to let us in the security were watching us that night we went to sleep with a chair against our door. We helped two other couples and told them they had to call their number on their confirmation. It wasn't just us who were very confused with the check in process..... 2 days into our 4 day stay we get a message saying we need to check out ...... to which we respond that we still have 2 days left no response until we follow up and the reply was just ok OK what ???? The end of the story is we booked ourselves other accommodation and one of us went back to get the bags while the other person stayed away with our passports just in case there was an issue with us leaving the building Expeida and trivago you should be ashamed of yourself saying there is a reception area when there is not. If you had made us aware
Read More
Anil
icon-
6.0
/10
Reviewed 24 week(s) ago

Hotels.com verified review

The place was clean overall, nice shower and not a wet room like other places. Fine for a 3-4 night stay but had signs of minor water leakage near the outside area door\skirting. Lack of soundproofing means some road noise still comes through and I was on the 20th floor. While there are pots\pans, there was no utensils for any sort of cooking so a little pointless.
Read More
Dylan
icon-with Partner
with Partner
6.0
/10
Reviewed 24 week(s) ago

Hotels.com verified review

Had to lay on the floor majority of the time, no shoes aloud although the floors so hot you can barely walk on it, security guard is a helmet we caught him multiple times laughing in peoples faces when they don’t understand what he’s saying. Can’t eat or drink anything round the pool unless it’s water. Room was nice and the location is decent and overall it’s an okay experience it’s just a shame about the security and how protective they are over the pool.
Read More
Joey
icon-Leisure with Friends
Leisure with Friends
6.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

The room that my friend and I stayed in had a strange mildew smell and it did not go away during the five days we were there. I also saw a cockroach by the kitchen sink area which was not pleasant at all. We also ran out of toilet paper and messaged the host, but they never responded so we just bought our own. I did not want to give a 1 star just because I feel like they have potential to improve and the price of the place we got made sense I guess.
Read More
gordon
icon-with Partner
with Partner
4.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

The WiFi didn't work it took 1 day for them to then tell us to log in to the next rooms service. There was a hole in the floor next to the bed and after informing them, nothing was done.
Frank
icon-with Children
with Children
10.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

We are really enjoy staying here
Michael Jeffery
icon-
8.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

Great place to stay enjoyed it very much staff very friendly and polite amenities great
Number of reviews per page
20
40

Ready to make up your mind?

Book Your Stay Now
Others 4 Refined Saigon - Rivergate Apartment

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
9.0
Exceptional
From 696 reviews
Cleanliness

9.2

Room Comfort

7.2

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Refined Saigon - Rivergate Apartment

Number of reviews per page
20
40
Top reviews
TJ
icon-
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

This property is awesome. Quiet and affordable goes a long way.
Yen N
10.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Clean and very convenient
David
icon-
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Everything was really good didn't have any problems checking in even though my plane was late they were able to accommodate me everything is close by for the most part if you wanted to go shopping or go and look at views and stuff
Nadia
icon-with Partner
with Partner
8.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

May was a excellent host throughout our 14day stay. Just that water was not warm enough for a shower Not great pots and not enough utensils &dishes
Darius
icon-
2.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

I’m not sure if it’s the in entire property or my specific room but there was a horrible roach infestation they were everywhere under the bed and in the bathroom at one point I killed 4 within 20min I even seen one crawling from out of my shoe after that I couldn’t stay the remaining 2 days I left and checked into a different hotel. This place desperately needs to be cleaned thoroughly firm top to bottom
Read More
denny
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Bang for your buck .. very direct
Kendria
icon-with Partner
with Partner
2.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Don’t say here. The property is advertised as a hotel/apartment. But it’s an apartment that’s being used for short term leases. It’s very difficult to get ahold of the “staff”, where you only message them on WhatsApp and hope they respond. The owners tell you not to talk to the front desk or the security guards and you have to ask them over thirty minutes before hand just to use the pool. Ignorant of all that, the pictures are not accurate of the property and it is extremely dirty with a lot of bugs. We left the property for two weeks to travel the rest of Vietnam and came back to multiple bugs and cockroaches (after the “staff” had cleaned). Do not stay here.
Read More
Minh Man
icon-with Partner
with Partner
8.0
/10
Reviewed 21 week(s) ago

Hotels.com verified review

This is Abnb renting, not hotel. Don’t have 24h/7 front desk. Need to make a call for what you want. Phone pick up some times, but not most of call. Also, I could not use swimming pool because need permission from the owner to verify each time to use. Any way, feel not convenient and waste my time for every thing I need when I stayed in this condo..
Read More
Teri
icon-Family
Family
2.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Got there and found out reception could not help me get in as it is a private appartments but it was advertised as the reception being able to let us in. Messaged the person who did not respond except to say room was not available. So i never saw or experienced the accomidation so had to rate it as bad. Beware of private appartments it was not very nice to have to find somewhere last minute in a strange country.
Read More
Jason
icon-with Partner
with Partner
2.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

This is a scam! They never contacted me by phone, emailed me at 11pm while I was supposed to check in at 2pm
Donna
10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Communication with staff via WhatsApp. The first room I received was outdated with major leaks from air conditioners. It resolved quickly and get to a new room within an hour. The view is beautiful and amenities is great.
Karyn
icon-Family
Family
2.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

This property is absolutely disgusting and very misleading as this is not an appartment as listed this is a Hostel And it is certainly not a 4 star rating in my opion I wouldn’t even classify this to any rating They wouldn’t even refund me the money even though I never stayed here Do not book this apartment as the pictures advertised is a lie They taken my money and would not refund me I am absolutely disappointed with Expedia as they have not assisted me in refunding me my money for this apartment.
Read More
Morag
icon-
4.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

The room smelled strongly of Durian and I ended up scrubbing all the walls, floors and furniture. The walls were very dirty. The worst part was there was no hot water. I had stayed in a different room on the floor below and the hot water was fine so they had to have turned it off for this unit. Communication was good until I said there was no hot water, then crickets. I never did get a response concerning the water.
Read More
Merryn
2.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Pool we wouldn't know whoever lets you in to the building 30 minutes notice before you can use the pool. room was clean but had titles lifting up air con did not work correctly This was a very scary experience. We went to check in and we saw a big sign from the government saying no short term stays! There are security guards at the door not letting you in. There is NO reception area as stated by expedia. In fact it was only after we thought about it and called the number on our confirmation someone answered 27 minutes later we were finally let into our apartment which had a feeling of should we really be here? Not to mention while we were sitting outside waiting to let us in the security were watching us that night we went to sleep with a chair against our door. We helped two other couples and told them they had to call their number on their confirmation. It wasn't just us who were very confused with the check in process..... 2 days into our 4 day stay we get a message saying we need to check out ...... to which we respond that we still have 2 days left no response until we follow up and the reply was just ok OK what ???? The end of the story is we booked ourselves other accommodation and one of us went back to get the bags while the other person stayed away with our passports just in case there was an issue with us leaving the building Expeida and trivago you should be ashamed of yourself saying there is a reception area when there is not. If you had made us aware
Read More
Anil
icon-
6.0
/10
Reviewed 24 week(s) ago

Hotels.com verified review

The place was clean overall, nice shower and not a wet room like other places. Fine for a 3-4 night stay but had signs of minor water leakage near the outside area door\skirting. Lack of soundproofing means some road noise still comes through and I was on the 20th floor. While there are pots\pans, there was no utensils for any sort of cooking so a little pointless.
Read More
Dylan
icon-with Partner
with Partner
6.0
/10
Reviewed 24 week(s) ago

Hotels.com verified review

Had to lay on the floor majority of the time, no shoes aloud although the floors so hot you can barely walk on it, security guard is a helmet we caught him multiple times laughing in peoples faces when they don’t understand what he’s saying. Can’t eat or drink anything round the pool unless it’s water. Room was nice and the location is decent and overall it’s an okay experience it’s just a shame about the security and how protective they are over the pool.
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Joey
icon-Leisure with Friends
Leisure with Friends
6.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

The room that my friend and I stayed in had a strange mildew smell and it did not go away during the five days we were there. I also saw a cockroach by the kitchen sink area which was not pleasant at all. We also ran out of toilet paper and messaged the host, but they never responded so we just bought our own. I did not want to give a 1 star just because I feel like they have potential to improve and the price of the place we got made sense I guess.
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gordon
icon-with Partner
with Partner
4.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

The WiFi didn't work it took 1 day for them to then tell us to log in to the next rooms service. There was a hole in the floor next to the bed and after informing them, nothing was done.
Frank
icon-with Children
with Children
10.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

We are really enjoy staying here
Michael Jeffery
icon-
8.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

Great place to stay enjoyed it very much staff very friendly and polite amenities great
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