The staff are very friendly and genuinely serve and respect guests. The room views are beautiful. The AC is really cool, the room is clean. I stayed for 2 nights and the staff offered room service every 8:00. The security staff were also very good. Overall, the staff is really great.

I had a pleasant stay at Swiss-Belinn Balikpapan. The rooms were comfortable and clean, the staff was friendly, and the hotel facilities were adequate. Its strategic location also provides easy access to various points of interest in Balikpapan. Overall, my stay here was quite satisfying and suitable for both business and leisure trips.

We stayed in a two-bedroom Family room, complete and pleasant facilities.

The service at Platinum is absolutely fantastic, no doubt about it. A must-visit if you're in Balikpapan.

I have stayed here several times every time I go to Balikpapan and I am always satisfied.

A regular hotel for standard prices, good food, nice rooms, clean, and friendly staff. I'm satisfied.

The staff was very friendly. There was a surprise welcome sign, fruit, and cookies in the room. Thank you, Swiss-Belhotel Balikpapan 🥰

Never disappointed when I come here, the hotel is close to the heart of the city, buying food is really easy, just choose, the staff is friendly and nice too, handling guests is also fast, doesn't make you wait long in the lobby, will come here again if I have business out of town 🤟😎