Staying at Hotel Diplomat Sydney is a good choice when you are visiting Potts Point.
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Hotel Diplomat Sydney
Hotels
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7.6
/10
Pleasant
1,013 reviews
What Guests Say About Their Stay
Erwin Kirono Adi Prabowo
8.5
/ 10
Nice hotel and very close to MRT station
See original
ima r.
8.5
/ 10
Comfortable and very suitable for family holidays.
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Moira
10.0
/ 10
Was an ideally situated hold. Clean room and efficient staff. Thanks for your efforts
Henry Blanas
10.0
/ 10
Wonderful Stay at Hotel Diplomat Sydney ⭐️ ⭐️ ⭐️ ⭐️ ⭐️
I had a thoroughly enjoyable stay at Hotel Diplomat Sydney and couldn’t be happier with my experience. From the moment I arrived, the staff were incredibly welcoming, friendly, and attentive — they genuinely made me feel at home throughout my visit. It’s clear that excellent customer service is a real priority here, something many guests consistently mention in their feedback online.
My room was comfortable and clean, with a bed that was exceptionally pleasant to sleep in. The choice of pillows made it easy to find just the right level of comfort, which was a real plus after long days of travel. Like other guests, I found the room cosy and well-appointed for a restful night’s sleep.
While I was there, I appreciated how helpful the team was with local tips and making sure everything was taken care of — a feature that many reviewers also highlight as a standout aspect of this hotel.
Overall, it was a great experience and I’ve already booked my next stay. I travel regularly to Sydney, and Hotel Diplomat Sydney will definitely be my go-to choice whenever I’m in town!
CLAIRE
10.0
/ 10
This hotel is basically serviced rooms. There is no option to dine here. The rooms were clean and spacious and the staff were excellent. Each room has tea & coffee making facilities with a small fridge which I found very useful.
In the Area
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17 Bayswater Road, Kings Cross, Sydney, Potts Point, Sydney, New South Wales, Australia, 2011
Main Facilities
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WiFi
Elevator
Available Room Types in Hotel Diplomat Sydney
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What's around Hotel Diplomat Sydney
17 Bayswater Road, Kings Cross, Sydney, Potts Point, Sydney, New South Wales, Australia, 2011
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Discover More About Hotel Diplomat Sydney
General
In Sydney (Potts Point)
Location
Located in Sydney (Potts Point), Hotel Diplomat Sydney is within a 15-minute walk of St Vincent’s Hospital and Woolloomooloo Wharf. This hotel is 0.7 mi (1.2 km) from Hyde Park and 0.9 mi (1.5 km) from St Mary's Cathedral.
Attractions
Distances are displayed to the nearest 0.1 mile and kilometer.
William Street - 0.2 km / 0.1 mi
St Vincent’s Hospital - 0.7 km / 0.4 mi
Crown Street - 0.8 km / 0.5 mi
Oxford Street - 1 km / 0.6 mi
Woolloomooloo Wharf - 1 km / 0.6 mi
Australian Museum - 1.1 km / 0.7 mi
Hyde Park - 1.1 km / 0.7 mi
Art Gallery of New South Wales - 1.3 km / 0.8 mi
St Mary's Cathedral - 1.4 km / 0.8 mi
The Domain - 1.4 km / 0.8 mi
Castlereagh Street - 1.4 km / 0.9 mi
Royal Botanic Gardens - 1.5 km / 0.9 mi
Queen Victoria Building - 1.7 km / 1 mi
QVB - 1.7 km / 1 mi
Westfield Shopping Centre - 1.7 km / 1 mi
The nearest airports are:
Sydney Airport (SYD) - 15.7 km / 9.8 mi
Western Sydney Intl. Airport (WSI) - 61.4 km / 38.2 mi
Facilities
Make use of convenient amenities such as complimentary wireless internet access, concierge services, and a communal living room.
Business Facilities
Featured amenities include a business center, express check-out, and luggage storage.
Rooms
Make yourself at home in one of the 51 guestrooms featuring refrigerators and flat-screen televisions. Your pillowtop bed comes with premium bedding. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Bathrooms feature showers, complimentary toiletries, and hair dryers.
All facilities in Hotel Diplomat Sydney
Swimming Pool
Common Space
Lobby
Exterior
Others
Hotel Services
- Luggage storage
- Express check-out
- Concierge
Public Facilities
- Smoke-free area
- Elevator
Connectivity
- Free WiFi
Accessibilty
- Disabled access friendly
Business Facilities
- Business facilities
Accommodation Policy & General Information in Hotel Diplomat Sydney
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Important Note
- One child 6 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
- Only registered guests are allowed in the guestrooms.
- Cashless payment methods are available for all transactions.
- Contactless check-in and contactless check-out are available.
- This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
Check-in/Check-out Time
Check-in:
From 14:00
Check-out:
Before 10:00
- Nearby parking fee: AUD 35 per night (1148 ft away)
- Early check-in is available for a fee (subject to availability)
- Late check-out is available for a fee (subject to availability)
- Credit card charges are subject to a surcharge of 1 percent
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Pets Not Allowed
Professional property host/manager, Contactless check-out is available, LGBTQIA+ friendly, No cribs (infant beds) available, No rollaway/extra beds available, Events/parties not allowed, Noise-free rooms not guaranteed, Cashless transactions are available, Contactless check-in is available, Essential workers only - NO
General Information
Popular Facilities | WiFi, Elevator |
Check-In / Check-Out Time | From 14:00 - to 10:00 |
Available rooms at Hotel Diplomat Sydney | 51 |
Number of floors in Hotel Diplomat Sydney | 5 |
Another facilities in Hotel Diplomat Sydney | Luggage storage, Express check-out, Concierge, Smoke-free area, Free WiFi |
Frequently asked question in Hotel Diplomat Sydney
What are available facilities at Hotel Diplomat Sydney?
There are top facilites at Hotel Diplomat Sydney such as WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Hotel Diplomat Sydney?
The standard check-in time at Hotel Diplomat Sydney is starting from From 14:00 while the latest check-out time is at Before 10:00
What is the star rating of Hotel Diplomat Sydney?
Hotel Diplomat Sydney is a 3.5-star hotel.
How many floors does Hotel Diplomat Sydney have?
Hotel Diplomat Sydney has 5 floors.
How many rooms are available at Hotel Diplomat Sydney?
Hotel Diplomat Sydney has 51 rooms in total.
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More Reviews from Other Guests in Hotel Diplomat Sydney
Overall Ratings & Reviews Hotel Diplomat Sydney
Traveloka (11)
Other sources (1,002)
7.6
Pleasant
From 1,002 reviews
Cleanliness
8.0
Room Comfort
7.4
Location
8.0
Service and Facilites
8.4
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Traveler Reviews Hotel Diplomat Sydney
Number of reviews per page
20
40
Top reviews
Henry Blanas
2.0
/10
Reviewed 15 week(s) ago
Hotels.com verified review
I had a very disappointing experience with my recent stay at Hotel Diplomat.
The issues started right at check-in. The process was handled poorly, and my interaction with the staff member on duty was far from professional or welcoming. It set a negative tone from the outset, which is not what you expect when arriving at a hotel.
What’s more concerning is the complete lack of follow-up. I specifically requested for the General Manager to contact me to discuss my experience, yet I have received no communication at all. This lack of response speaks volumes about how little value is placed on guest feedback and service recovery.
Unfortunately, this experience has left me feeling that guest concerns are not taken seriously. I would not recommend staying here based on both the service at check-in and the absence of any meaningful attempt to address the issue afterward.
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Ian
with Partner
8.0
/10
Reviewed 20 week(s) ago
Expedia Group verified review
Very clean, tidy with all the key amenities. Centrally located
Moira
with Partner
10.0
/10
Reviewed 20 week(s) ago
Hotels.com verified review
Was an ideally situated hold. Clean room and efficient staff. Thanks for your efforts
Keith
with Partner
8.0
/10
Reviewed 22 week(s) ago
Expedia Group verified review
In the middle of Kings Cross so all shops immediately present.
Jeremy
10.0
/10
Reviewed 24 week(s) ago
Expedia Group verified review
Clean and tidy
Daniel
Leisure with Partner
6.0
/10
Reviewed 24 week(s) ago
Expedia Group verified review
Great location and friendly staff, but the room was very small (no bedside table on one side and had to put the kettle on the floor to use it). I used the top of the wardrobe to store one suitcase but when I retrieved it a load of dust came down too.
Henry Blanas
Business
10.0
/10
Reviewed 25 week(s) ago
Hotels.com verified review
Wonderful Stay at Hotel Diplomat Sydney ⭐️ ⭐️ ⭐️ ⭐️ ⭐️
I had a thoroughly enjoyable stay at Hotel Diplomat Sydney and couldn’t be happier with my experience. From the moment I arrived, the staff were incredibly welcoming, friendly, and attentive — they genuinely made me feel at home throughout my visit. It’s clear that excellent customer service is a real priority here, something many guests consistently mention in their feedback online.
My room was comfortable and clean, with a bed that was exceptionally pleasant to sleep in. The choice of pillows made it easy to find just the right level of comfort, which was a real plus after long days of travel. Like other guests, I found the room cosy and well-appointed for a restful night’s sleep.
While I was there, I appreciated how helpful the team was with local tips and making sure everything was taken care of — a feature that many reviewers also highlight as a standout aspect of this hotel.
Overall, it was a great experience and I’ve already booked my next stay. I travel regularly to Sydney, and Hotel Diplomat Sydney will definitely be my go-to choice whenever I’m in town!
Read More
Sophia
Leisure with Partner
6.0
/10
Reviewed 26 week(s) ago
Expedia Group verified review
Service was fantastic. Only thing that could be improved upon is that our shower didn't have a door or curtain, so water often leaked onto the bathroom floor. Overall a really smooth check-in and check-out process 🙂
Kathleen
Leisure with Friends
4.0
/10
Reviewed 26 week(s) ago
Expedia Group verified review
I had a later check-in and communicated this to them, which they confirmed was okay. I wish they had communicated back that the door was locked and would’ve had someone come get it—instead I was left outside for several minutes while they didn’t pick up the phone. The hotel was also not accessible. To enter the building, there are steps required. To access the fifth floor, you’ll need to take stairs from the fourth. I was clearly struggling with my luggage and asked about accessibility to the fifth floor, but the staff just dismissed it and walked away from me. Their indifference was disappointing.
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Joyce
Friends and Family Family
8.0
/10
Reviewed 28 week(s) ago
Hotels.com verified review
Room and location
Steven
Leisure with Partner
8.0
/10
Reviewed 29 week(s) ago
Expedia Group verified review
Nice hotel with big rooms. It was difficult to take our suitcases up to the room as many steps at the entrance - could be more accessible.
CLAIRE
Leisure
10.0
/10
Reviewed 29 week(s) ago
Expedia Group verified review
This hotel is basically serviced rooms. There is no option to dine here. The rooms were clean and spacious and the staff were excellent. Each room has tea & coffee making facilities with a small fridge which I found very useful.
supreya
Leisure with Partner
10.0
/10
Reviewed 33 week(s) ago
Expedia Group verified review
Comfortable bed, This comfortable king bed and the hotel conveniently located near King cross station.Bus stop also just right in front
Nicole
Business
10.0
/10
Reviewed 35 week(s) ago
Expedia Group verified review
A nice hotel. Great location.
David
with Partner
4.0
/10
Reviewed 36 week(s) ago
Hotels.com verified review
The staff at this hotel is amazing, always trying to solve all the numerous issues this hotel has. The rooms are dark, infested with cockroaches, and the air conditioning leaks water throughout the night. Additionally, all rooms are noisy, particularly those adjacent to the reception area. The most concerning aspect is the security breach that allows outsiders to enter the hotel.
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Christine
6.0
/10
Reviewed 37 week(s) ago
Hotels.com verified review
Very old building with awkard access. No 24/7 reception. You need to download an access app or enter a long code into a circular keypad to enter. I had to return to reception to be shown how to make the key pad work after checking in. The room was freezing, im assuming this was to combat the wet mouldy carpet. One pain of window glass was broken like it belonged in a final destination movie. Triangle shard pointing downwards. Mould was in the grout outside the wet area of the bathroom and there was some sort of smear/growth besides the toilet at the towel rack. Towel rack was loose and toilet seat unattached. The TV had such a bright standby light that i had to throw a towel over it to fall asleep. The light to the bathroom was also hiden behind the wardrobe. Next time i will spend the extra $20 a night to stay at the holiday in. Location was good for my needs.
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Odete
with Partner
6.0
/10
Reviewed 38 week(s) ago
Hotels.com verified review
Clean room
Sarah
Leisure with Partner
6.0
/10
Reviewed 38 week(s) ago
Expedia Group verified review
The room was fine. The noise level on Friday and Saturday night was really loud, and they never replenished the coffee and tea, but the staff were lovely and it was a great location
Michael
8.0
/10
Reviewed 40 week(s) ago
Expedia Group verified review
Great service. Good accommodation.
Amelia
Leisure with Friends
10.0
/10
Reviewed 41 week(s) ago
Expedia Group verified review
Both my friend and I were very happy with our stay.
Staff were all so kind, helpful and professional. We were able to leave our bags until check in and then after check out until in the evening.
The room was small and simple but was clean and had everything we needed, including good aircon, a comfortable bed, mini fridge and a shower with good pressure.
the location was super convenient being so close to kings cross station, because of this there was some outside noise at night but it wasn’t enough to bother us, inside the hotel guests respected they needed to be quiet at night, so we still slept really well both nights.
The front door to the hotel is locked before 9 am and after 3 pm so we felt safe here.
Our only complaints were the only hand soap was inside the shower and that there was no fan in the bathroom.
But overall staying here was a lovely experience and we’ll definitely stay again if we’re back in the area.
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Number of reviews per page
20
40
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