Mantra Hervey Bay

Had a great stay as always

Gteat location, very relaxinh.

Great relaxing stay. Been here heaps

The Mantra is in a great location in Hervey Bay as it is close to all the whale excursions. I wasn’t happy with my room that had the shower over the bath. Very awkward and dangerous for my husband and I who are a pair of oldies.

Gorgeous spacious clean room with every imaginable convenience. Lovely harbor view. Friendly atmosphere and great food at Dock. Professional, attentive, courteous and efficient staff throughout. Construction noise is never enjoyable but it's an understandable part of maintenance.

Balcony view was incredible, room was clean and comfortable. Lots of parking, will definitely stay again.

I didn’t get to stay at Mantra as I had a serious family emergency occur. I contacted Expedia to change the dates, I was told they would do everything to help me. I contacted Mantra they said they were very happy to change the dates one Expedia contacted them with the date changes. Expedia never contacted them, they only advised that they would not change the dates. Mantra advised that they never once heard from Expedia, so I lost the money I paid. I would never use Expedia again.

No hot water

Perfect location if going whale watching.

The very best thing about this hotel was the staff - very welcoming and friendly. The apartment was OK - relatively comfortable and clean - minor issue with the door to the balcony (fixed when we flagged it). External corridors not great but otherwise pretty good for the money. Great location. Great view from our balcony. Plenty of secure parking. Wi-fi didn’t work across the whole apartment, fine in central areas but very limited in our room (tower1, top floor).

Tv a bit old

Was close to the marina and restaurants

rooms need a bit of TLC , not complaining ,though , good location

We stayed at the Mantra for two nights. We found our apartment clean, fresh with sufficient amenities and supplies. The kitchen was very well appointed with microwave, oven, every necessary everyday appliance and serving facilities. The lounge and balcony were pleasant and comfortable, and local news was easily accessible. We found reception staff very ordinary in their approach - for instance, my husband has a condition where extra pillows help alleviate his pain, a staff member told us they couldn't supply more than were in the room on arrival. A sad pity! Also, if a family with children - the bathroom is O.K. with bath and shower, and also washing machine and dryer. However, for an older person the bathroom is a potential disaster area. The shower is not a walk-in, but within the confines of the bath which means to use it one has to be able to negotiate getting into the bath before accessing the shower. There were no non-slip shower mats, or grab rail close to the shower, and was once again impossible for my husband. He went for two days without a shower and I (although I have had 2 knee replacements) had to negotiate a 'steeple chase' to get into the shower, and then no shower mat, or shower grab rail to stop a potential fall. I would advise any older person to check this issue if booking with the Mantra. Overall our stay was pleasant. I think staff could have done better, and any upgrades should review shower access and safety for ALL ages of visitors!

Close to restaurants, but not too much not to like could maybe do with a freshen up the room

Hotel in excellent location check-in and out easy staff very friendly excellent views from verandah great pool no spa pool on property just spa bath in some rooms which we had, not many parking stop couldn't get a securitised park after 4.30 had to park in visitors park or on road

Emailed request to not put decorative pillows and cushions as I have huge allergies to dust. Ignored my email and even put my clean towels on the decorative blankets

Nice hotel to stay. Beautiful view. I love it.

The apartment was easily accessed, safe, clean & well-appointed with great views of Urangan Boat Harbour, Great Sandy Strait, Big Woody Island & Fraser Island. Parking at the complex was secure. Staff were friendly & helpful. Just fabulous! 10/10

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