Mantra Hervey Bay

Hotels
8.2
/10
Very Good
1,003 reviews

What Guests Say About Their Stay

Michael

10.0
/ 10
Good location and rooms are ok (average). Poor internet connection unfortunately

Jann

10.0
/ 10
Balcony view was great, TV has been upgraded to a smart TV 👏 Walking distance to great restaurants. Will certainly stay again

Julie

10.0
/ 10
I liked that the property was walking distance to dining. My negative feedback is TV is very small, unsalf having shower above a bath, getting into and out the shower. View was a massive disappointment but we had a corner room 414, It looked massive on the photos but then it was small and not very good.
In the Area
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Buccaneer Drive, Fraser Coast, Queensland, Australia, 4655

Main Facilities

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Swimming Pool
Parking
Mantra Hervey Bay is located in area / city Fraser Coast.
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What's around Mantra Hervey Bay

Buccaneer Drive, Fraser Coast, Queensland, Australia, 4655
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Discover More About Mantra Hervey Bay

Mantra Hervey Bay Rates per Night

Mantra Hervey Bay room rates start from - before tax per night, which becomes - after including taxes. But hotel prices can vary depending on the room type, time of year, and day of the week. Expect to pay more during peak seasons or weekends.

Looking for the best Mantra Hervey Bay hotel rates? You've come to the right place! We'll break down the rates per day, so you can find the perfect deal. Keep an eye out for special hotel promotion offers to make your stay even more affordable. Don't forget to use the new user promo code BOOKTRAVELOKA to get up to 8% OFF your booking!

Mantra Hervey Bay Location & Address

Mantra Hervey Bay is located at Buccaneer Drive, Fraser Coast, Queensland, Australia, 4655. It's situated in the Fraser Coast area of Australia, known for its stunning coastal views and access to whale watching tours. The hotel is approximately 2 km from the Hervey Bay city centre.

How to go to Mantra Hervey Bay from Airport

Getting from Hervey Bay Airport (HVB) to Mantra Hervey Bay is a breeze, with several convenient options available. Whether you're looking for the quickest route or the most budget-friendly one, here's a breakdown of your choices for a smooth hotel transfer.

  • Taxi (Most Direct):

    A taxi from Hervey Bay Airport will take you directly to Mantra Hervey Bay in about 10-15 minutes, depending on traffic. This is the most convenient option if you have luggage or prefer a door-to-door service.
  • Ride Hailing (Convenient):

    Ride Hailing services are readily available at Hervey Bay Airport. Simply book a ride through the app, and a driver will pick you up from the designated area. This is often a more affordable alternative to taxis.
  • Rental Car (Freedom to Explore):

    If you plan to explore the Fraser Coast extensively, renting a car at the airport is a great option. The drive to Mantra Hervey Bay is straightforward, and having your own vehicle allows you to easily visit nearby attractions.
  • Airport Shuttle (Budget-Friendly):

    Several shuttle services operate from Hervey Bay Airport, offering shared transfers to hotels in the area. This is a cost-effective option if you're travelling solo or on a budget.

Tips:

For the most convenient route, consider a taxi or Ride Hailing service if you have luggage or are short on time. If you're looking to save money, an airport shuttle is a good choice. And if you want the freedom to explore the Fraser Coast at your own pace, renting a car is the way to go.

Mantra Hervey Bay Reviews & Summary

Discover all about Mantra Hervey Bay, a popular choice for travellers seeking a relaxing and convenient stay in the heart of the Fraser Coast. Hotel reviews consistently praise its prime location, comfortable accommodations, and excellent service, making it an ideal base for exploring the region's natural wonders.

Guests love the hotel's proximity to the beach, allowing for easy access to swimming, sunbathing, and water sports. The spacious rooms, many with stunning ocean views, are also a highlight. Standout features include the on-site restaurant serving delicious meals, the refreshing swimming pool, and the friendly, helpful staff who go above and beyond to ensure a memorable stay.

"We had a fantastic stay at Mantra Hervey Bay! The location was perfect, the room was clean and comfortable, and the staff were incredibly friendly and helpful. We would definitely recommend this hotel to anyone visiting Hervey Bay."

Mantra Hervey Bay Room Types Available

Choosing the right hotel room type can make all the difference in your stay. Mantra Hervey Bay offers a variety of categories of hotel rooms to suit different needs and preferences, ensuring a comfortable and enjoyable experience.

  • Hotel Room:

    These rooms typically offer a comfortable bed, ensuite bathroom, and basic amenities.
  • Studio Apartment:

    These rooms include a kitchenette, making them ideal for longer stays.
  • One-Bedroom Apartment:

    These apartments offer a separate living area and bedroom, providing more space and privacy.
  • Two-Bedroom Apartment:

    Perfect for families or groups, these apartments feature two separate bedrooms and a spacious living area.
  • Ocean View Rooms:

    Enjoy breathtaking views of the ocean from the comfort of your room.

All rooms are non-smoking. Some apartments may have bathtubs, while others have showers. Contact the hotel directly to inquire about pet-friendly options, as additional charges and requirements may apply.

Hotel Facilities in Mantra Hervey Bay

Mantra Hervey Bay boasts a range of hotel amenities designed to enhance your stay and provide a comfortable and convenient experience. From relaxing by the pool to enjoying a delicious meal, there's something for everyone.

  • Swimming Pool:

    Take a refreshing dip in the outdoor swimming pool, perfect for cooling off on a hot day.
  • Restaurant:

    Enjoy a delicious meal at the on-site restaurant, serving a variety of cuisines.
  • Bar:

    Relax with a drink at the bar, offering a selection of cocktails, wines, and beers.
  • Gym:

    Stay active during your stay at the hotel's fitness centre.
  • Conference Facilities:

    The hotel offers conference facilities for business meetings and events.
  • Kids' Club:

    Keep the little ones entertained at the supervised kids' club.
  • Wi-Fi:

    Stay connected with complimentary Wi-Fi throughout the hotel.

Operating hours for the pool, gym, and kids' club may vary. Contact the hotel directly for specific details. Some facilities may incur extra fees.

Hotel Buffet or Restaurant/Cafe in Mantra Hervey Bay

Indulge in a culinary journey at Mantra Hervey Bay's hotel restaurant and cafe. Whether you're craving a hearty buffet breakfast or a light snack, there's something to satisfy every palate.

  • The Bayswater Restaurant:

    This restaurant offers a diverse menu featuring modern Australian cuisine with a focus on fresh, local ingredients. Enjoy à la carte dining or indulge in the breakfast buffet.

The Bayswater Restaurant:

  • Cuisine:

    Modern Australian
  • Buffet Breakfast:

    Approximately SGD 35 per person
  • Opening Hours:

    7:00 AM - 10:00 AM (Breakfast), 6:00 PM - 9:00 PM (Dinner)
  • Signature Dish:

    Grilled Barramundi with Lemon Butter Sauce

Mantra Hervey Bay Airport pickups and How to Book

For a seamless arrival and departure, consider booking a hotel to airport transfer. Mantra Hervey Bay offers convenient airport pick-up services to ensure a stress-free journey.

To arrange an airport pick-up, contact the hotel directly at least 24 hours in advance of your arrival. Provide your flight details, including arrival time and flight number, and the number of passengers. The hotel will confirm the booking and provide instructions on where to meet your driver at the airport.

Nearby MRT Station & Bus Stops

While Hervey Bay doesn't have an MRT system, there are several convenient bus stops located near Mantra Hervey Bay, providing easy access to explore the city and surrounding areas. These bus stops offer a reliable and affordable way to get around.

  • Hervey Bay Transit Centre:

    Located approximately 1.5 km from Mantra Hervey Bay, this is the main bus interchange in the city.
  • Bus Stop on Charlton Street:

    This bus stop is located directly outside the hotel, providing convenient access to local routes.

To use the bus services, you can purchase a Go Card, a rechargeable smart card that can be used on all TransLink buses in the region. Go Cards can be purchased and topped up at various locations, including the Hervey Bay Transit Centre and selected newsagents.

Nearby Attractions for Family / Kid Friendly

The Fraser Coast is a fantastic destination for families, with a wide range of nearby activities and attractions to keep everyone entertained. From exploring the natural wonders of Fraser Island to getting up close with marine life, there's something for all ages.

  • Fraser Island (World Heritage Site):

    Explore the world's largest sand island with its stunning beaches, rainforests, and freshwater lakes. (Distance: Varies depending on tour departure point, Entry Price: Tour prices vary)
  • Whale Watching Tours (July - November):

    Witness the majestic humpback whales as they migrate through Hervey Bay. (Distance: Varies depending on tour departure point, Entry Price: Tour prices vary)
  • Reefworld Aquarium:

    Discover a diverse range of marine life, including sharks, turtles, and colourful fish. (Distance: 3 km, Entry Price: Approximately SGD 25 per adult)
  • WetSide Water Park:

    Enjoy a fun-filled day at this free water park with slides, fountains, and a giant tipping bucket. (Distance: 2 km, Entry Price: Free, some activities may have a fee)
  • Hervey Bay Historical Village & Museum:

    Step back in time and explore the region's history through exhibits and displays. (Distance: 5 km, Entry Price: Approximately SGD 15 per adult)

Looking for more things to do nearby? See Traveloka’s best deals on Things To Do in Australia!

Where to eat near Mantra Hervey Bay (Fraser Coast)

The Fraser Coast offers a diverse culinary scene, with plenty of nearby dining options to satisfy every craving. From cosy cafes to bustling restaurants, you'll find a range of local food and international flavours to enjoy.

Cafes/Restaurants:

  • Enzo's on the Beach:

    Enjoy delicious Italian cuisine with stunning ocean views.
  • The Vinyard Hervey Bay:

    A popular spot for modern Australian dishes and a wide selection of wines.
  • Coast Restaurant:

    Offering fresh seafood and contemporary cuisine in a relaxed setting.

Local Street Food:

  • Fish and Chips:

    A classic Aussie favourite, readily available at various takeaway shops.
  • Meat Pies:

    Savoury pies filled with meat and gravy, a perfect snack on the go.
  • Sausage Rolls:

    Flaky pastry filled with seasoned sausage meat, another popular takeaway option.
  • Chiko Roll:

    A deep-fried roll filled with a mixture of vegetables and meat, a unique Aussie snack.
  • Lamingtons:

    Sponge cakes coated in chocolate and coconut, a sweet treat to finish your meal.

Shopping places near Mantra Hervey Bay (Fraser Coast)

Whether you're looking for souvenirs, fashion, or everyday essentials, you'll find a variety of nearby shopping options in the Fraser Coast. From bustling malls to local markets, there's something for every shopper.

  • Stockland Hervey Bay:

    A major shopping centre with a wide range of department stores, fashion boutiques, and specialty shops.
  • Pialba Place Shopping Centre:

    A smaller shopping centre with a supermarket, pharmacy, and other essential services.
  • Torquay Beachside Markets:

    Held every Saturday morning, these markets offer a variety of local produce, crafts, and souvenirs.

Other Places to Stay Near Mantra Hervey Bay

If Mantra Hervey Bay is fully booked or you're looking for alternative accommodations, there are several other hotels nearby to suit different budgets and preferences. From luxury resorts to budget-friendly options, you'll find a range of choices in the Fraser Coast.

Luxury/5–6 Star Hotels Nearby:

  • There are no 5-6 star hotels in Hervey Bay.

Looking for more accommodations? See Traveloka’s last minute hotel deals on 5 Star Hotel in Australia!

Four-Star Hotels Nearby:

  • Akama Resort:

    Offers spacious apartments with ocean views and a range of resort facilities.
  • Oaks Hervey Bay Resort and Spa:

    Features comfortable rooms, a swimming pool, and a day spa.
  • BreakFree Great Sandy Straits Resort:

    Provides self-contained apartments with marina views and access to a range of activities.

Looking for more accommodations? See Traveloka’s last minute hotel deals on 4 Star Hotel in Australia!

Three-Star Hotels Nearby:

  • Emeraldene Inn & Suites:

    Offers comfortable rooms and suites with a range of amenities.
  • Colonial Village Resort:

    Features self-contained villas with a swimming pool and BBQ area.
  • Hervey Bay YHA:

    Provides budget-friendly accommodation in a central location.

Looking for more accommodations? See Traveloka’s last minute hotel deals on 3 Star Hotel in Australia!

Conclusion

Finding the perfect hotel for your Fraser Coast getaway is essential for a memorable experience. Hotel availability can fluctuate, especially during peak season, so it's wise to plan ahead and secure your accommodation in advance. Whether you're seeking a luxurious beachfront resort or a budget-friendly option, the Fraser Coast offers a diverse range of hotels to suit every traveller's needs.

Don't wait until the last minute to make your hotel reservations! With Traveloka, room booking is quick, easy, and secure. Explore a wide selection of hotels in the Fraser Coast and find the perfect place to call home during your visit. Start planning your dream holiday today and experience the beauty and adventure that the Fraser Coast has to offer.

Explore Traveloka for great deals and book cheap hotels in Australia. Looking for something closer? Find cheap hotels nearby.

All facilities in Mantra Hervey Bay

Others Mantra Hervey Bay
Others

Transportation

  • Parking with surcharge
  • Bus/truck parking

Things to Do

  • Outdoor pool

General

  • Swimming pool

Accommodation Policy & General Information in Mantra Hervey Bay

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 10:00
Hotel policy is not yet available.

General Information

Popular Facilities
Swimming Pool, Parking
Check-In / Check-Out Time
From 14:00 - to 10:00
Number of floors in Mantra Hervey Bay
6
Another facilities in Mantra Hervey Bay
Parking with surcharge, Bus/truck parking, Outdoor pool, Swimming pool

Frequently asked question in Mantra Hervey Bay

What are available facilities at Mantra Hervey Bay?
There are top facilites at Mantra Hervey Bay such as Swimming Pool, Parking. (some may require extra charges)
What is normal check-in & check-out time at Mantra Hervey Bay?
The standard check-in time at Mantra Hervey Bay is starting from From 14:00 while the latest check-out time is at Before 10:00
What is the star rating of Mantra Hervey Bay
Mantra Hervey Bay has a 4.0-star rating.
How many floors does Mantra Hervey Bay have?
Mantra Hervey Bay has 6.
Are there any parking spots at Mantra Hervey Bay ?
Yes: Yes, there are parking spots at Mantra Hervey Bay
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More Reviews from Other Guests in Mantra Hervey Bay

Overall Ratings & Reviews Mantra Hervey Bay

Traveloka (2)
Other sources (1,001)
8.2
Very Good
From 1,001 reviews
Cleanliness

8.6

Room Comfort

8.2

Service and Facilites

8.8

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Mantra Hervey Bay

Number of reviews per page
20
40
Top reviews
les
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Excellent view, no breakfast lunch or dinner options as everything in the precint closed for 2 days over the christmas break, nothing within walking distance ( Dissapointing ).Could not get internet to work in room in spite of many attempts and calling reception..
Jock
icon-Business
Business
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Good room.good shower. No view
Marion
icon-Leisure
Leisure
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Clean room Friendly Staff
Sujata
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Short one night stay, gap stopover. Funny part- the lift wasn't working, God knows for how long, so we had to lug our luggage on the stair case to 4th floor. That's not one pays to find an account in a 4 or 5 star rated hotel.Disappointing.
Michael
10.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Good location and rooms are ok (average). Poor internet connection unfortunately
Duncan
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Great stay, would definitely recomend
Jann
10.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Balcony view was great, TV has been upgraded to a smart TV 👏 Walking distance to great restaurants. Will certainly stay again
Kevin
icon-Leisure
Leisure
8.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Great views from bedroom on 5th floor. But lift wasn’t working and maintenance team were a little inconvenient.
Keith
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Basic clean, nice location. Comfortable bed. A few items in disrepair or dated. The one elevator did not work a fan was difficult to get working and one door handle broken.The staff were all friendly and helpful.
Lindsay
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Friendly staff
Francine
10.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Yes room was to expectations
Paul
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

The Staff were more than helpful, no complaints at all. The room was a different matter. *The cupboard handles BOTH came off in your hand when opening the doors. * There was an Ant problem, to the extent that they were in the bed. * Although the result of a storm, there was no hot water. This was later fixed. All in all, an uncomfortable stay.
Read More
Mick
icon-Business
Business
6.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

Very small room. Upgraded to water view but had cherry picker parked in front
Mark
icon-Leisure
Leisure
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Great hotel, great staff, great location.
John
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Great apartment for two people, everything you could need. Bathroom/laundry very cramped and shower over bath has safety issues when entering and exiting. View over marina was a huge plus.
Arthur
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

passable for one night.
Eva
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Lovely view and nice bathroom, bed was comfortable however the noise factor in the surrounding restaurants and cafes was not pleasant later in the evening . Fan in the room had a mind of its own . Had ant problems .
Mark
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Room was fine just disappointed that they hold $200 on your credit card and tell you they will release it back to you within 48 hours we are now at day 8 since we checked out still nothing credited back
Nick
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

This property and the rooms are looking very tired. The room was clean, quiet and safe location.
Leanne
icon-Leisure with Friends
Leisure with Friends
2.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

On arrival we were given a room situated between a ground floor management unit complete with a bird in a cage (my friend who was with me is asthmatic so this was not ideal) and permanent rental on other side. On the outside deck there was a random broom head on the lawn and view of a brick wall. When we questioned wifi use of tv with reception we were told to use our own data as wifi not ideal in that part of resort. The real kicker tho was the fact that an employee of mine knows the manager and we were given a bottle of wine and chocolate to enjoy the dungeon room. Very sad as many rooms with a view were available but we’re not offered to us ….we would have happily paid extra. Customer service non existent when we mentioned at checkout so unfortunately will never return (we are already planning a return trip to the area) and has tarnished the Mantra reputation for us.
Read More
Number of reviews per page
20
40

Ready to make up your mind?

Book Your Stay Now
Others 4 Mantra Hervey Bay

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

Overall Ratings & Reviews Mantra Hervey Bay

Traveloka (2)
Other sources (1,001)
8.2
Very Good
From 1,001 reviews
Cleanliness

8.6

Room Comfort

8.2

Service and Facilites

8.8

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Mantra Hervey Bay

Number of reviews per page
20
40
Top reviews
les
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Excellent view, no breakfast lunch or dinner options as everything in the precint closed for 2 days over the christmas break, nothing within walking distance ( Dissapointing ).Could not get internet to work in room in spite of many attempts and calling reception..
Jock
icon-Business
Business
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Good room.good shower. No view
Marion
icon-Leisure
Leisure
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Clean room Friendly Staff
Sujata
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Short one night stay, gap stopover. Funny part- the lift wasn't working, God knows for how long, so we had to lug our luggage on the stair case to 4th floor. That's not one pays to find an account in a 4 or 5 star rated hotel.Disappointing.
Michael
10.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Good location and rooms are ok (average). Poor internet connection unfortunately
Duncan
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Great stay, would definitely recomend
Jann
10.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Balcony view was great, TV has been upgraded to a smart TV 👏 Walking distance to great restaurants. Will certainly stay again
Kevin
icon-Leisure
Leisure
8.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Great views from bedroom on 5th floor. But lift wasn’t working and maintenance team were a little inconvenient.
Keith
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Basic clean, nice location. Comfortable bed. A few items in disrepair or dated. The one elevator did not work a fan was difficult to get working and one door handle broken.The staff were all friendly and helpful.
Lindsay
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Friendly staff
Francine
10.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Yes room was to expectations
Paul
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

The Staff were more than helpful, no complaints at all. The room was a different matter. *The cupboard handles BOTH came off in your hand when opening the doors. * There was an Ant problem, to the extent that they were in the bed. * Although the result of a storm, there was no hot water. This was later fixed. All in all, an uncomfortable stay.
Read More
Mick
icon-Business
Business
6.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

Very small room. Upgraded to water view but had cherry picker parked in front
Mark
icon-Leisure
Leisure
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Great hotel, great staff, great location.
John
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Great apartment for two people, everything you could need. Bathroom/laundry very cramped and shower over bath has safety issues when entering and exiting. View over marina was a huge plus.
Arthur
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

passable for one night.
Eva
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Lovely view and nice bathroom, bed was comfortable however the noise factor in the surrounding restaurants and cafes was not pleasant later in the evening . Fan in the room had a mind of its own . Had ant problems .
Mark
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Room was fine just disappointed that they hold $200 on your credit card and tell you they will release it back to you within 48 hours we are now at day 8 since we checked out still nothing credited back
Nick
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

This property and the rooms are looking very tired. The room was clean, quiet and safe location.
Leanne
icon-Leisure with Friends
Leisure with Friends
2.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

On arrival we were given a room situated between a ground floor management unit complete with a bird in a cage (my friend who was with me is asthmatic so this was not ideal) and permanent rental on other side. On the outside deck there was a random broom head on the lawn and view of a brick wall. When we questioned wifi use of tv with reception we were told to use our own data as wifi not ideal in that part of resort. The real kicker tho was the fact that an employee of mine knows the manager and we were given a bottle of wine and chocolate to enjoy the dungeon room. Very sad as many rooms with a view were available but we’re not offered to us ….we would have happily paid extra. Customer service non existent when we mentioned at checkout so unfortunately will never return (we are already planning a return trip to the area) and has tarnished the Mantra reputation for us.
Read More
Number of reviews per page
20
40