Mercure Newcastle

Hotels
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7.4
/10
Pleasant
1,008 reviews

What Guests Say About Their Stay

Kathleen

10.0
/ 10
Had a lovely stay. Not too far from anything especially if you enjoy walking.

Louise

10.0
/ 10
Quiet hotel and lovely staff. Comfy bed in large room with lounge and table with a large TV. Night club next door but very faint doof doof on weekends. Close to shops, Maccas, woolies, Dan Murphys, officeworks & KFC. public transport within walking distance.

Niel

10.0
/ 10
Another perfect place to stay in Newcastle. Close to the beach, shopping malls, public transport and lots of fine dining options
In the Area
See Map
12 Steel Street, Newcastle, New South Wales, Australia, 2302

Main Facilities

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Swimming Pool
24-Hour Front Desk
Parking
WiFi
Staying at Mercure Newcastle is a good choice when you are visiting Newcastle. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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What's around Mercure Newcastle

12 Steel Street, Newcastle, New South Wales, Australia, 2302
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Discover More About Mercure Newcastle

Location


Staying at Mercure Newcastle is a good choice when you are visiting Newcastle.

About Mercure Newcastle

Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

WiFi is available within public areas of the property to help you to stay connected with family and friends.

Get precious and unforgettable moment during your stay at Mercure Newcastle.

All facilities in Mercure Newcastle

Others Mercure Newcastle
Others

Hotel Services

  • Express check-in
  • Express check-out
  • 24-hour Receptionist

Things to Do

  • Outdoor pool

Transportation

  • Parking with surcharge

General

  • Swimming pool

Public Facilities

  • WiFi in public area

In-room Facilities

  • TV

Accommodation Policy & General Information in Mercure Newcastle

Translate

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 11:00
Hotel policy is not yet available.

General Information

Popular Facilities
Swimming Pool, 24-Hour Front Desk, Parking, WiFi
Check-In / Check-Out Time
From 14:00 - to 11:00
Number of floors in Mercure Newcastle
6
Another facilities in Mercure Newcastle
Express check-in, Express check-out, 24-hour Receptionist, Outdoor pool, Parking with surcharge

Frequently asked question in Mercure Newcastle

What are available facilities at Mercure Newcastle?
There are top facilites at Mercure Newcastle such as Swimming Pool, 24-Hour Front Desk, Parking, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Mercure Newcastle?
The standard check-in time at Mercure Newcastle is starting from From 14:00 while the latest check-out time is at Before 11:00
What is the star rating of Mercure Newcastle?
Mercure Newcastle is a 4.0-star hotel.
How many floors does Mercure Newcastle have?
Mercure Newcastle has 6 floors.
Does Mercure Newcastle provide parking?
Yes, Mercure Newcastle provides parking. Please confirm details directly with the hotel.
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More Reviews from Other Guests in Mercure Newcastle

Overall Ratings & Reviews Mercure Newcastle

Traveloka (6)
Other sources (1,002)
7.4
Pleasant
From 1,002 reviews
Cleanliness

7.6

Room Comfort

7.4

Location

8.0

Service and Facilites

8.4

Sort by
Most Relevant
Preferences
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Traveler Reviews Mercure Newcastle

Number of reviews per page
20
40
Top reviews
Sarah
2.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

.
Tracy
icon-with Partner
with Partner
4.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Great staff Little things overlooked
jason
icon-
8.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

The greeting when checking in was very cold and unfriendly… A smile would’ve been welcomed! a welcoming attitude would’ve been nice too. Nothing about the services were explained nothing about the meal. Nothing about the Internet or anything along those lines. It was just a very cold and what seem to be a robotic check-in.The hotel is very outdated but comfortable There weren’t any USB charges that I could see in the room. The beds were comfortable. unfortunately there was no body wash in the bathroom. It was completely empty.. check out process was easy and quick
Read More
Sarah
6.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

bathrooms are dated with step into bath / shower hotels.com silver members offers like free parking not provided no upgrade or free bottle of wine / free breakfasts
Santosh
icon-with Children
with Children
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

I didn’t attend the pool
Melvin Sonny
icon-with Children
with Children
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Everything is good! Great experience over there! Tnx!
Kerryn
icon-with Partner
with Partner
4.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

The staff are nice Parking is silly as no signs and no help The hotel needs a massive renovation and is not worth the price Bathroom has items hanging off Hallways have massive dents and pieces missing in the walls
DAVID
icon-with Partner
with Partner
8.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Good stay
Jessica
8.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

The property is in a good position in the city and the staff were really lovely. The room itself was a bit old and had a few questionable stains on the floor and ceilings but the bed was comfortable. Good for a short term stay!
Avery
10.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

The room was clean and tidy and the staff were lovely :)
Nasmeen
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

Clean room, excellent staffing
Matt
8.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

Pretty good. No drinking water in room. Noisy from King street drag strip but you’re in town and that’s part of it
Irena
8.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

It was fine. Enjoyed our stay. Lovely staff.
marlene
icon-Friends and Family Family
Friends and Family Family
8.0
/10
Reviewed 29 week(s) ago

Hotels.com verified review

A little old and out of date. Good position. Only 1 out of 3 rooms were ready at check in time.
Alan
6.0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

Basic
Matt
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

Staff were great, the lady at the front desk (apologise I forget her name, had an accent dark hair) was unreal, served guests at the front, served meals, took payments for meals and didn’t stop smiling! Rooms were good, however showers were tiny and the hallways were so noisy all night, people were banging doors non stop it was a joke. Unfortunately that brings the rating down, also there was a weird smell through the halls
Read More
Lauren
icon-Business with Partner
Business with Partner
4.0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

Room was old and dirty
Daniel
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

Staff were extremely helpful. Location was good. Room was good only the bathroom needed to be improved
Yan Yan
8.0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

Good location and staff are friendly
Samantha
2.0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

I did not checkin. No parking. Rude staff. Have requested refund
Number of reviews per page
20
40

Ready to make up your mind?

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Others 4 Mercure Newcastle

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

Overall Ratings & Reviews Mercure Newcastle

Traveloka (6)
Other sources (1,002)
7.4
Pleasant
From 1,002 reviews
Cleanliness

7.6

Room Comfort

7.4

Location

8.0

Service and Facilites

8.4

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Mercure Newcastle

Number of reviews per page
20
40
Top reviews
Sarah
2.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

.
Tracy
icon-with Partner
with Partner
4.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Great staff Little things overlooked
jason
icon-
8.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

The greeting when checking in was very cold and unfriendly… A smile would’ve been welcomed! a welcoming attitude would’ve been nice too. Nothing about the services were explained nothing about the meal. Nothing about the Internet or anything along those lines. It was just a very cold and what seem to be a robotic check-in.The hotel is very outdated but comfortable There weren’t any USB charges that I could see in the room. The beds were comfortable. unfortunately there was no body wash in the bathroom. It was completely empty.. check out process was easy and quick
Read More
Sarah
6.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

bathrooms are dated with step into bath / shower hotels.com silver members offers like free parking not provided no upgrade or free bottle of wine / free breakfasts
Santosh
icon-with Children
with Children
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

I didn’t attend the pool
Melvin Sonny
icon-with Children
with Children
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Everything is good! Great experience over there! Tnx!
Kerryn
icon-with Partner
with Partner
4.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

The staff are nice Parking is silly as no signs and no help The hotel needs a massive renovation and is not worth the price Bathroom has items hanging off Hallways have massive dents and pieces missing in the walls
DAVID
icon-with Partner
with Partner
8.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Good stay
Jessica
8.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

The property is in a good position in the city and the staff were really lovely. The room itself was a bit old and had a few questionable stains on the floor and ceilings but the bed was comfortable. Good for a short term stay!
Avery
10.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

The room was clean and tidy and the staff were lovely :)
Nasmeen
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

Clean room, excellent staffing
Matt
8.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

Pretty good. No drinking water in room. Noisy from King street drag strip but you’re in town and that’s part of it
Irena
8.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

It was fine. Enjoyed our stay. Lovely staff.
marlene
icon-Friends and Family Family
Friends and Family Family
8.0
/10
Reviewed 29 week(s) ago

Hotels.com verified review

A little old and out of date. Good position. Only 1 out of 3 rooms were ready at check in time.
Alan
6.0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

Basic
Matt
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

Staff were great, the lady at the front desk (apologise I forget her name, had an accent dark hair) was unreal, served guests at the front, served meals, took payments for meals and didn’t stop smiling! Rooms were good, however showers were tiny and the hallways were so noisy all night, people were banging doors non stop it was a joke. Unfortunately that brings the rating down, also there was a weird smell through the halls
Read More
Lauren
icon-Business with Partner
Business with Partner
4.0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

Room was old and dirty
Daniel
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

Staff were extremely helpful. Location was good. Room was good only the bathroom needed to be improved
Yan Yan
8.0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

Good location and staff are friendly
Samantha
2.0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

I did not checkin. No parking. Rude staff. Have requested refund
Number of reviews per page
20
40