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ARCOTEL Kaiserwasser Vienna
Hotels
8.4
/10
Very Good
999 reviews
What Guests Say About Their Stay
Audrey
10.0
/ 10
The rooms are big and clean. The hotel staff was really nice. It is really convenient to be that close to the subway and walking distance from the river
Pavel
10.0
/ 10
Comfortable mattress and pillows. Very clean bedding and towels. Good location steps from train
Natalie
10.0
/ 10
The train station is just a few meters away, that was great. The room was comfortable and clean. The breakfast is nice. They have fresh bread, there are lots of options for teas, coffee, juice, and they have lots of fresh fruits, veggies, deli meats, smoked salmon, soups, eggs, bacon...the works.
Just a heads up that the front desk staff was a bit weird about me asking them to clean my room the morning of. Something very unusual for a hotel. They do have a system of requesting it the night before through a QR code. There is no house keeping if you don't request it with the purpose of being "green." I hope this was a one off experience but I had dropped and broke my makeup compact that morning and it made a mess in the bathroom. I was rushing out so I figured I'd go to the front desk and quickly request the cleaning. Both ladies at the front pestered me for the QR code request and insisted I needed to make the request through the QR code 24 hours before. I had to almost argue and explain I needed the cleaning that day. I never thought it would be that difficult to request day-of house keeping at a hotel. Mind you it was 8am and I didn't care if they came at 3pm. They finally agreed and it was done.
Aside from that, everything was great.
In the Area
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Wagramer Strasse 8, Gemeindebezirk Donaustadt, Wien Stadt, Vienna, Austria, 1220
Main Facilities
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Restaurant
24-Hour Front Desk
WiFi
Elevator
Available Room Types in ARCOTEL Kaiserwasser Vienna
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What's around ARCOTEL Kaiserwasser Vienna
Wagramer Strasse 8, Gemeindebezirk Donaustadt, Wien Stadt, Vienna, Austria, 1220
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Discover More About ARCOTEL Kaiserwasser Vienna
General
Near Wurstelprater
Location
With a stay at ARCOTEL Kaiserwasser Vienna in Vienna (Donaustadt), you'll be a 1-minute drive from Vienna International Centre and 8 minutes from Vienna State Opera. This family-friendly hotel is 7.1 mi (11.5 km) from Schönbrunn Palace and 3.3 mi (5.4 km) from Stephansplatz.
Attractions
Distances are displayed to the nearest 0.1 mile and kilometer.
Vienna International Centre - 0.3 km / 0.2 mi
Danube Bike Path (Vienna) - 0.6 km / 0.3 mi
International Atomic Energy Agency - 0.6 km / 0.4 mi
Alte Donau - 0.7 km / 0.4 mi
Danube River - 1.2 km / 0.7 mi
Donauturm - 1.4 km / 0.9 mi
Danube Tower - 1.5 km / 1 mi
Donau Zentrum - 1.8 km / 1.1 mi
Giant Ferris Wheel - 2.6 km / 1.6 mi
Wurstelprater - 2.7 km / 1.7 mi
Messe Wien Exhibition and Congress Center - 2.7 km / 1.7 mi
Vienna University of Economics and Business - 2.8 km / 1.8 mi
Prater - 3 km / 1.8 mi
Millennium City - 3.4 km / 2.1 mi
Vienna House of the Arts - 3.5 km / 2.2 mi
The preferred airport for ARCOTEL Kaiserwasser Vienna is Vienna International Airport (VIE) - 21.3 km / 13.2 mi
Facilities
Take advantage of recreation opportunities including a health club and a sauna. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and babysitting (surcharge).
Business Facilities
Featured amenities include complimentary wired internet access, a 24-hour business center, and limo/town car service. Event facilities at this hotel consist of conference space and meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and self parking (subject to charges) is available onsite.
Dining
Grab a bite to eat at the Restaurant UNO, a restaurant where you can take in the garden view, or stay in and take advantage of room service. Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are served on weekdays from 6:30 AM to 10:00 AM and on weekends from 6:30 AM to 11:00 AM for a fee.
Rooms
Make yourself at home in one of the 282 guestrooms featuring DVD players and LCD televisions. Complimentary wired and wireless internet access keeps you connected, and satellite programming provides entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers. Conveniences include laptop-compatible safes and desks, and housekeeping is provided daily.
All facilities in ARCOTEL Kaiserwasser Vienna
Bar, Cafe and Lounge
Entertainment Facility
Fitness Center
Functional Hall
Common Space
Things to Do
- Barbecue
- Fitness center
- Health club
- Picnic area
- Garden
- Library
- Sauna
Hotel Services
- Laundry service
- Multilingual staff
- Wedding service
- Porter
- 24-hour Receptionist
- Concierge
Public Facilities
- Coffee/tea in lobby
- Elevator
- Smoke-free area
- Safety deposit box
Business Facilities
- Meeting rooms
- Business facilities
- Conference rooms
- Business center
Transportation
- Limo or town car service
- Airport transfer
- Storage
Connectivity
- LAN Internet
- Free WiFi
- Internet point
General
- Banquet
- Parking
- Terrace
Food and Drinks
- Breakfast
- Snack bar
Kids and Pets
- Babysitting
Accommodation Policy & General Information in ARCOTEL Kaiserwasser Vienna
Translate
Important Note
- Up to 2 children 11 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
- The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
- Contactless check-in and contactless check-out are available.
Check-in/Check-out Time
Check-in:
From 15:00
Check-out:
Before 11:00
- Fee for buffet breakfast: approximately EUR 24 per person
- Airport shuttle fee: EUR 70 per vehicle (one-way, maximum occupancy 4)
- Self parking fee: EUR 22 per day
- Pet fee: EUR 15 per pet, per night
- Housekeeping is available for an additional fee and varies based on unit size
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Only Dogs Cats Allowed
Professional property host/manager, Contactless check-out is available, Green Key (Foundation for Environmental Education), No rollaway/extra beds available, Contactless check-in is available, Essential workers only - NO
General Information
Popular Facilities | Restaurant, 24-Hour Front Desk, WiFi, Elevator |
Check-In / Check-Out Time | From 15:00 - to 11:00 |
Breakfast Availability | Yes, hotel has room that provide breakfast |
Available rooms at ARCOTEL Kaiserwasser Vienna | 282 |
Number of floors in ARCOTEL Kaiserwasser Vienna | 5 |
Another facilities in ARCOTEL Kaiserwasser Vienna | Barbecue, Fitness center, Health club, Picnic area, Garden |
Frequently asked question in ARCOTEL Kaiserwasser Vienna
What are available facilities at ARCOTEL Kaiserwasser Vienna?
There are top facilites at ARCOTEL Kaiserwasser Vienna such as Restaurant, 24-Hour Front Desk, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at ARCOTEL Kaiserwasser Vienna?
The standard check-in time at ARCOTEL Kaiserwasser Vienna is starting from From 15:00 while the latest check-out time is at Before 11:00
Does ARCOTEL Kaiserwasser Vienna provide breakfast?
Yes, ARCOTEL Kaiserwasser Vienna provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of ARCOTEL Kaiserwasser Vienna?
ARCOTEL Kaiserwasser Vienna is a 4.0-star hotel.
How many floors does ARCOTEL Kaiserwasser Vienna have?
ARCOTEL Kaiserwasser Vienna has 5 floors.
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More Reviews from Other Guests in ARCOTEL Kaiserwasser Vienna
Overall Ratings & Reviews ARCOTEL Kaiserwasser Vienna
Traveloka (2)
Other sources (997)
8.4
Very Good
From 997 reviews
Cleanliness
8.8
Room Comfort
8.4
Location
8.8
Service and Facilites
8.4
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Traveler Reviews ARCOTEL Kaiserwasser Vienna
Number of reviews per page
20
40
Top reviews
Audrey
10.0
/10
Reviewed 17 week(s) ago
Hotels.com verified review
The rooms are big and clean. The hotel staff was really nice. It is really convenient to be that close to the subway and walking distance from the river
Mitsuru
10.0
/10
Reviewed 18 week(s) ago
Hotels.com verified review
Business area but easy to access areas
koji
Business
8.0
/10
Reviewed 19 week(s) ago
Expedia Group verified review
Clean room and many towels. Room temperature is also comfortable.
Pavel
Friends and Family
10.0
/10
Reviewed 23 week(s) ago
Hotels.com verified review
Comfortable mattress and pillows. Very clean bedding and towels. Good location steps from train
Ugur
Business
6.0
/10
Reviewed 23 week(s) ago
Hotels.com verified review
Location is perfect for going to UN Buildings and to U1 metro which is just across the street. The breakfast buffet is perfect with multiple hot and cold items and even sparkling wine is included. However, I wasn't happy with the room, very limited electricity points, the TV didnt have any English channels working and the AC never worked for the 4 nights that I stayed there. Though, the reception is fantastic and I really loved how Muhammed in the reception is always smiling and helpful no matter what. Overall I would definitely stay there again because of the location and the breakfast and the staff, but I wish the rooms could be made functional for the next stay.
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Daniel
10.0
/10
Reviewed 27 week(s) ago
Hotels.com verified review
Stay was good buffet coule have had more vegan options but still good stay.
Brian
8.0
/10
Reviewed 35 week(s) ago
Expedia Group verified review
Is good. AC isn’t very cold. Would be nice to have a fridge in the room. Good location on the metro.
Natalie
Business
10.0
/10
Reviewed 37 week(s) ago
Expedia Group verified review
The train station is just a few meters away, that was great. The room was comfortable and clean. The breakfast is nice. They have fresh bread, there are lots of options for teas, coffee, juice, and they have lots of fresh fruits, veggies, deli meats, smoked salmon, soups, eggs, bacon...the works.
Just a heads up that the front desk staff was a bit weird about me asking them to clean my room the morning of. Something very unusual for a hotel. They do have a system of requesting it the night before through a QR code. There is no house keeping if you don't request it with the purpose of being "green." I hope this was a one off experience but I had dropped and broke my makeup compact that morning and it made a mess in the bathroom. I was rushing out so I figured I'd go to the front desk and quickly request the cleaning. Both ladies at the front pestered me for the QR code request and insisted I needed to make the request through the QR code 24 hours before. I had to almost argue and explain I needed the cleaning that day. I never thought it would be that difficult to request day-of house keeping at a hotel. Mind you it was 8am and I didn't care if they came at 3pm. They finally agreed and it was done.
Aside from that, everything was great.
Read More
Vidya
Business and Leisure with Partner
8.0
/10
Reviewed 39 week(s) ago
Expedia Group verified review
No fridge :(
Badri
Business
10.0
/10
Reviewed 54 week(s) ago
Hotels.com verified review
I attended a conference at the VIC which was a stone's throw from this hotel. Comfortable, clean, not so far from the airport and perfect for business and leisure travelers. The room was fairly large and could fit in a young family easily.
Cindy
Business and Leisure
8.0
/10
Reviewed 61 week(s) ago
Expedia Group verified review
This review is for ARCOTEL Donauzentrum. Had a booking with Kaiserwasser but they could not accommodate due to a technical error. They were nice enough to transfer the registration to thei other hotel.
Rooms clean. Good bed and shower. Good breakfast. Very close to Metro station. Attached to large shopping center with many food outlets. Airport bus stops right infront of hotel.
Only caution. No regularly manned chech in desk, and elevators don't need a pass key, so anyone off the street can go to the room floors unchecked.
Would stay there again.
Read More
LEAH-VI
Leisure
10.0
/10
Reviewed 71 week(s) ago
Expedia Group verified review
Accessibility on public transportation
Maria
Business
8.0
/10
Reviewed 73 week(s) ago
Expedia Group verified review
A good place to stay especially if you are working at VIC. Underground station is within 5 minutes walk. Good breakfast. The only negative is that room furniture is not comfortable: bedside table is hard to reach, some hideous corner armchair, no proper desk. Otherwise good.
Patrick
Leisure with Partner
4.0
/10
Reviewed 73 week(s) ago
Expedia Group verified review
Rooms were clean and comfortable.
Check in process was the slowest I have ever experienced. Waited 30mins for 4 people ahead on me while checking in and we arrived at 3pm. And that was just to look up details not explain anything about the local area or anything.
Weirc knock on the door from two guys after check in to see if we wanted anything from the minibar when we were relaxing after our trip so it was annoying and breach of privacy: if we wanted we would have told you.
Door into the room had a stuck mechanism and had to be unlocked by staff at 2am.
Read More
Nadia
10.0
/10
Reviewed 78 week(s) ago
Expedia Group verified review
Clean
Igor
4.0
/10
Reviewed 79 week(s) ago
Expedia Group verified review
I have asked for an upgrade of my room, because I am a Gold Member, but they gave me the smallest room on the executive floor and empty room minibar. I complained to another clerk and have received a larger room (quite good one) and filled minibar. However, next day, the minibar has not been refilled. However, I again complained and have received a couple of free drinks. Also, I have left request to prepare my room after 11.30 am, but nothing has happen for two days. I am upset that such simple things have to be done without any complaints from myself!
Read More
Alexandre
Business
8.0
/10
Reviewed 82 week(s) ago
Expedia Group verified review
Good hotel near the UN and a metro station. The breakfast was fine. The restaurant has limited options for dinner. The rooms are relatively large and comfortable. Staff is not particularly welcoming but is overall professional.
Hasan
8.0
/10
Reviewed 89 week(s) ago
Expedia Group verified review
na
Igor
Business with Partner
6.0
/10
Reviewed 92 week(s) ago
Expedia Group verified review
Almost no Internet in a room! Lower two floors still with paint smell!
Tawni
Leisure with Friends
10.0
/10
Reviewed 97 week(s) ago
Expedia Group verified review
Wonderful service
Number of reviews per page
20
40
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