How many rooms are available at Wish Serrano Resort?

Wish Serrano Resort has 258 rooms in total.

Does Wish Serrano Resort provide parking?

Yes, Wish Serrano Resort provides parking. Please confirm details directly with the hotel.

What do past guests say about Wish Serrano Resort?

Wish Serrano Resort is well-known for its Cleanliness, Room Comfort, Service and Facilites, as reviewed by verified Traveloka guests.

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Wish Serrano Resort

Name: Wish Serrano Resort
Address: Av das Hortensias, 1480, Gramado, Rio Grande do Sul, Brazil, 95.670-138, Av das Hortensias, 1480, Rio Grande do Sul, 95.670-138, Brazil
Rating: 9

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9.0

/10

Exceptional

1,000 reviews

What Guests Say About Their Stay

Cesar Renato

10.0

/ 10

Wonderful breakfast, staff very friendly, very well located, perfect spot in Gramado. Recommend it.

Denize

10.0

/ 10

Excellent apartment! Staff very friendly and helpful! Everything was great!

Evaldo

10.0

/ 10

Quarto com excelente espaço, serviço de camareira eficiente, áreas comuns bem integradas, pessoal educado e disponível.

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In the Area

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Av das Hortensias, 1480, Gramado, Rio Grande do Sul, Brazil, 95.670-138

Main Facilities

Swimming Pool

Restaurant

24-Hour Front Desk

Parking

WiFi

Elevator

Wish Serrano Resort is a hotel is located at Gramado. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Available Room Types in Wish Serrano Resort

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What's around Wish Serrano Resort

Av das Hortensias, 1480, Gramado, Rio Grande do Sul, Brazil, 95.670-138

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Location

Wish Serrano Resort is a hotel is located at Gramado.

About Wish Serrano Resort

From business event to corporate gathering, Wish Serrano Resort provides complete services and facilities that you and your colleagues need.

Not all hotel allow guests with pets, but Wish Serrano Resort welcome your furry friend with its special policy. This pet friendly hotel lets you to enjoy holiday without having to worry about leaving your pet at home.

Wish Serrano Resort is the splendid choice for you who are seeking a luxurious treat for your holiday. Get pampered with the most excellent services and make your holiday memorable by staying here.

Have fun with various entertaining facilities for you and the whole family at Wish Serrano Resort, a wonderful accommodation for your family holiday.

Spa treatment is one of the main features of the hotel. Pamper yourself with the relaxing treatment that rejuvenates you.

The highest quality service accompanying its extensive facilities will make you get the ultimate holiday experience.

The hotel’s fitness center is a must-try during your stay here.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Wish Serrano Resort is a hotel with great comfort and excellent service according to most hotel's guests.

Get precious and unforgettable moment during your stay at Wish Serrano Resort.

All facilities in Wish Serrano Resort

Swimming Pool

Entertainment Facility

Fitness Center

Functional Hall

Common Space

Things to Do

Outdoor pool
Indoor pool
Barbecue
Picnic area
Garden
Spa
Sauna
Steam room
Pool sun loungers

Sports and Recreations

Fitness center
Basketball
Game room
Volleyball
Billiard
Archery
Tennis court

Hotel Services

Laundry service
Multilingual staff
Newspaper in lobby
Luggage storage
24-hour Receptionist
Concierge

Food and Drinks

Poolside bar
Buffet breakfast
Breakfast
Snack bar

General

Smoking area
Fireplace in lobby
Banquet

Public Facilities

Coffee shop
Elevator
Safety deposit box

Family-friendly Facilities

Children club (surcharge)
Children pool

Business Facilities

Business facilities
Conference rooms

Nearby Facilities

Shops
Hair salon

Kids and Pets

Babysitting with surcharge
Children facilities

Connectivity

LAN Internet
Free WiFi

Transportation

Valet parking (surcharge)

Accessibilty

Wheelchair accessible

Accommodation Policy & General Information in Wish Serrano Resort

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Important Note

Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

Parents or a legal guardian traveling with children under 18 years must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels to Brazil, if just one of the parents is traveling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before traveling for more information.
Reservations are required for spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
Up to 2 children 8 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).

Check-in/Check-out Time

Check-in:

14:00 - 00:00

Check-out:

Before 12:00

Valet parking fee: BRL 50.00 per day
Pet fee: BRL 135.00 per pet, per day
Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Limited Number Of Pets In Room

Professional property host/manager

General Information

Popular Facilities	Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator
Check-In / Check-Out Time	From 14:00 - 00:00 - to 12:00
Breakfast Availability	Yes, hotel has room that provide breakfast
Available rooms at Wish Serrano Resort	258
Number of floors in Wish Serrano Resort	4
Another facilities in Wish Serrano Resort	Outdoor pool, Indoor pool, Barbecue, Picnic area, Garden

Frequently asked question in Wish Serrano Resort

What are available facilities at Wish Serrano Resort?

There are top facilites at Wish Serrano Resort such as Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator. (some may require extra charges)

What is normal check-in & check-out time at Wish Serrano Resort?

The standard check-in time at Wish Serrano Resort is starting from 14:00 - 00:00 while the latest check-out time is at Before 12:00

Does Wish Serrano Resort provide breakfast?

Yes, Wish Serrano Resort provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.

What is the star rating of Wish Serrano Resort?

Wish Serrano Resort is a 5.0-star hotel.

How many floors does Wish Serrano Resort have?

Wish Serrano Resort has 4 floors.

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More Reviews from Other Guests in Wish Serrano Resort

Overall Ratings & Reviews Wish Serrano Resort

Other sources (1,000)

9.0

Exceptional

From 1,000 reviews

Cleanliness

9.4

Room Comfort

9.2

Service and Facilites

9.2

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Traveler Reviews Wish Serrano Resort

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Top reviews

TaniaeTinho

Friends and Family Family

10.0

/10

Reviewed 16 week(s) ago

Hotels.com verified review

Maravilhosa...super recomendo

Nanci Stibbe

Friends and Family Family

4.0

/10

Reviewed 16 week(s) ago

Hotels.com verified review

Na parte de estacionamento, os manobristas sujaram meu banco com tinta de caneta, e sumiu minha carteira de dentro do carro, fiz bo e informei o hotel e a empresa do estacionamento

Caio

10.0

/10

Reviewed 16 week(s) ago

Expedia Group verified review

Excellent

Lourdes C R

Business

10.0

/10

Reviewed 16 week(s) ago

Hotels.com verified review

Exccellent hotel. We loved

Cesar Renato

with Partner

10.0

/10

Reviewed 17 week(s) ago

Hotels.com verified review

Wonderful breakfast, staff very friendly, very well located, perfect spot in Gramado. Recommend it.

Felipe

Friends and Family Family

10.0

/10

Reviewed 17 week(s) ago

Hotels.com verified review

Perfeito

Ricardo

Friends and Family Family

4.0

/10

Reviewed 25 week(s) ago

Hotels.com verified review

O hotel ‘faz parecer' que tem qualidade, em função da gentileza da recepção durante o checkin, e da localização, que é excelente, mas nada no hotel sustenta essa boa impressão. Café da manhã fraquíssimo (muitas opções mas de baixíssima qualidade), com mesas e cadeiras velhas, limpeza das mesas ruins, alimentos com aparência pouco atrativa, qualidade dos iogurtes ou leites ruim, filas para pegar um omelete, e você sai cheirando fritura na roupa que passaria o dia! A academia é boa em relação aos aparelhos, mas ficou suja durante os 6 dias que a frequentei: lixos transbordando, acaba o álcool, banheiro sujo, não repõem panos para limpeza dos aparelhos nem frutas - que só havia no primeiro dia da estadia, mas já aparentava estarem ali há algum tempo e depois não repuseram mais em 5 dias. A limpeza do quarto: não oferecem aqueles papéis para colocarmos em cima da cama solicitando a troca dos lençóis e durante os 6 dias, os lençóis não foram trocados. O banheiro esteve com vaso entupido quase que a estadia inteira, um horror. Parece que a tubulação é ruim… Enfim: Não indico! Uma decepção.

Luciane Nagumo

Friends and Family Family

8.0

/10

Reviewed 26 week(s) ago

Hotels.com verified review

Poderiam melhorar o atendimento no check in .Teve uma atendente bem chata . Poderiam Enviar mensagem dizendo qual a melhor rota do aeroporto até o hotel , pegamos um estrada muito ruim para chegar até Gramado . Mas o hotel é muito bom , aconchegante e os funcionários são muito bonzinhos . Com excessão do pessoal do check in e os manobristas tbm acho que poderiam melhorar o atendimento. A localização é excelente .

Denize

Leisure with Partner

10.0

/10

Reviewed 33 week(s) ago

Expedia Group verified review

Excellent apartment! Staff very friendly and helpful! Everything was great!

Fernando

10.0

/10

Reviewed 34 week(s) ago

Hotels.com verified review

Yes

Evaldo

with Partner

10.0

/10

Reviewed 37 week(s) ago

Hotels.com verified review

Quarto com excelente espaço, serviço de camareira eficiente, áreas comuns bem integradas, pessoal educado e disponível.

Vitoria

Friends and Family Family

10.0

/10

Reviewed 41 week(s) ago

Hotels.com verified review

Ficamos muito satisfeitos com a hospedagem. Voltaríamos com certeza. Café da manhã muito bom, bem variado e com qualidade. Únicos pontos a melhorar para mim como um todo é o ambiente do café da manhã, que pode ser bem mais agradável, uma iluminação mais legal e mais decorado - tal como é o restante do hotel, e a temperatura das piscinas aquecidas, onde alguma das 3 piscinas poderia ser mais quente que as demais. Estava 14ºC em Gramado e a água estava um pouco desagradável em todas.

Ana

Friends and Family Family

10.0

/10

Reviewed 45 week(s) ago

Hotels.com verified review

Ótima localização. Estrutura excelente. Serviços muito bons. Restaurantes e café da manhã ótimos.

Hilda Maria

Friends and Family with Friends

8.0

/10

Reviewed 48 week(s) ago

Hotels.com verified review

Café da manhã excelente, funcionários muito prestativos. Gostei muito da área externa e dos jardins. Estão até mais bem cuidados do que da minha última estadia.

Marina

Friends and Family Family

10.0

/10

Reviewed 49 week(s) ago

Hotels.com verified review

Ótima localização, quartos amplos e confortáveis, hotel é um pouco antigo porém muito bem conservado. Muitas atividades para as crianças e também para os adultos. Excelente atendimento.

Fausto Fernandes Duarte

Friends and Family Family

2.0

/10

Reviewed 54 week(s) ago

Hotels.com verified review

Hotel muito

Caio

Friends and Family Family

8.0

/10

Reviewed 56 week(s) ago

Hotels.com verified review

Good hotel

LINA

Friends and Family Family

4.0

/10

Reviewed 59 week(s) ago

Hotels.com verified review

O café da manhã foi de baixa qualidade. A saduicheira estava MUITO suja, não é limpa há muito tempo, no geral o local não oferece conforto, é barulhento e o alimento servido deixa muito a desejar.

sharmila

Leisure Family

4.0

/10

Reviewed 73 week(s) ago

Expedia Group verified review

This time I was very disappointed with the staff and room, and how unwilling the staff was to help and how the room staff talked to us and how they( within themselves in our room and in front of us would talk about their shift hours, how it was time to go home, how they wouldn't stay overtime and how it was up to the management to find another staff for those times.

Leonardo

Leisure Family

8.0

/10

Reviewed 82 week(s) ago

Expedia Group verified review

Well located within easy walking distance of the main street. Please stop offering a facilities tour with the excuse of selling "vacation club", "time-share", and similar products to guests just arriving after check-in.

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Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.