Lucky Bansko Aparthotel SPA & Relax

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9.2
/10
Exceptional
132 reviews

What Guests Say About Their Stay

Yaniv

10.0
/ 10
Ckean and beautiful, the spa was amazing and the staff wonderful!! Thank you

Ozgur

10.0
/ 10
Spa and room size was very good. In general staff was very helpful except few person at reception who were not helpful in answering my questions about city and some restaurants

Diana

10.0
/ 10
We had a great stay in Lucky Bansko! The staff was polite and always smiling, rooms were cleaned daily and complementary water bottles restocked and little treats left in the evening to enjoy before bed. The facilities are really good, the spa is maintained well, parking is big so there was never any issue with finding a space, a ski storage is also available with heated ski boot drying system. The best part is the shuttle to the ski slopes (additional charge) which saves hours queueing for the gondola lift. There was one small issue during our stay: we requested an iron in the evening prior to our new years eve party but all the irons were taken by the guests, so we were advised there could be a wait time of 5-10 min. After 1 hour of waiting and asking multiple times, the reception staff told us there is nothing they can do as they don't know where the irons are and they have advised the guests to return them but no one had. As a result we had to go out with creased outfits to a formal event. To avoid disappointment in the future, I would advise management to purchase more irons, or make a log of where the irons are and request these back after a certain time.
In the Area
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4-10 Kir Blago Todev Street, Pirin, Sandanski, Blagoevgrad, Bulgaria, 2770

Main Facilities

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This accommodation offers:
Indoor pool
Ski shuttle
Poolside bar
Archery
Outdoor pool
Steam room
Game room
Turkish bath
Laundry service
Parking
Luggage storage
Elevator
Fitness center
Kids club
Lucky Bansko Aparthotel SPA & Relax is located in area / city Pirin.
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What's around Lucky Bansko Aparthotel SPA & Relax

4-10 Kir Blago Todev Street, Pirin, Sandanski, Blagoevgrad, Bulgaria, 2770
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Discover More About Lucky Bansko Aparthotel SPA & Relax

General
Near Bansko Ski Resort

Location
With a stay at Lucky Bansko Aparthotel SPA & Relax, you'll be centrally located in Bansko, within a 5-minute drive of Bansko Ski Resort and Paisii Hilendarski Historical Center. This family-friendly hotel is 0.8 mi (1.2 km) from Holy Trinity Church and 0.8 mi (1.2 km) from Chapel of the Holy Virgin.

Attractions
Distances are displayed to the nearest 0.1 mile and kilometer.

Holy Trinity Church - 0.8 km / 0.5 mi
Chapel of the Holy Virgin - 0.8 km / 0.5 mi
House Museum of Nikola Vaptsarov - 0.8 km / 0.5 mi
Paisii Hilendarski Historical Center - 1 km / 0.6 mi
Bansko Permanent Icon Exhibition - 1 km / 0.6 mi
Sveta Troitsa Church - 1.1 km / 0.7 mi
House Museum of Neofit Rilski - 1.1 km / 0.7 mi
Velyanov’s House - 1.1 km / 0.7 mi
Museum of Otets Paisii Hilendarski - 1.3 km / 0.8 mi
Vihren - 1.9 km / 1.2 mi
Ice Rink Bansko - 2 km / 1.3 mi
Bansko Ski Resort - 2.1 km / 1.3 mi
Bansko Gondola Lift - 2.2 km / 1.4 mi
Baby Drag Ski Lift - 2.3 km / 1.4 mi
Pirin National Park Visitor Center - 2.8 km / 1.7 mi

The preferred airport for Lucky Bansko Aparthotel SPA & Relax is Sofia Airport (SOF) - 186.7 km / 116 mi

Facilities
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. After a day on the slopes, you can relax in one of the 3 indoor pools. This hotel also features complimentary wireless internet access, babysitting (surcharge), and an arcade/game room. You'll be on the slopes in no time with the complimentary ski shuttle.

Business Facilities
Featured amenities include a business center, dry cleaning/laundry services, and multilingual staff. Planning an event in Bansko? This hotel has 1722 square feet (160 square meters) of space consisting of conference space and 3 meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.

Dining
Enjoy international cuisine at Le Bistro, one of the hotel's 3 restaurants, or stay in and take advantage of the room service (during limited hours). Relax with a refreshing drink from the poolside bar or one of the 2 bars/lounges. Buffet breakfasts are available daily from 7:30 AM to 10:30 AM for a fee.

Rooms
Make yourself at home in one of the 115 air-conditioned rooms featuring minibars and espresso makers. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with shower/tub combinations feature designer toiletries and hair dryers. Conveniences include safes and desks, and housekeeping is provided daily.

All facilities in Lucky Bansko Aparthotel SPA & Relax

Facility

  • Indoor pool
  • Ski shuttle
  • Poolside bar
  • Archery
  • Outdoor pool
  • Steam room
  • Game room
  • Turkish bath
Swimming Pool Lucky Bansko Aparthotel SPA & Relax
Swimming Pool
Entertainment Facility Lucky Bansko Aparthotel SPA & Relax
Entertainment Facility
Fitness Center Lucky Bansko Aparthotel SPA & Relax
Fitness Center
Functional Hall Lucky Bansko Aparthotel SPA & Relax
Functional Hall
Common Space Lucky Bansko Aparthotel SPA & Relax
Common Space

Family-friendly Facilities

  • Kids club
  • Toys
  • Children pool

Food and Drinks

  • Vegetarian meal
  • Poolside bar
  • Breakfast

Transportation

  • Ski shuttle
  • Secure parking

General

  • Smoking area
  • Fireplace in lobby
  • Banquet
  • Parking

Accessibilty

  • Disabled access friendly

Business Facilities

  • Business facilities
  • Meeting rooms
  • Business facilities
  • Conference rooms
  • Computer station

Nearby Facilities

  • ATM/Banking

Sports and Recreations

  • Ski storage
  • Fitness center
  • Game room
  • Archery

Kids and Pets

  • Babysitting with surcharge
  • Children facilities

Things to Do

  • Indoor pool
  • Turkish bath
  • TV lounge
  • Spa
  • Outdoor pool
  • Sauna
  • Steam room

Connectivity

  • Free WiFi

Public Facilities

  • Elevator
  • Parking

Hotel Services

  • Laundry service
  • Multilingual staff
  • Wedding service
  • Luggage storage
  • Porter

Accommodation Policy & General Information in Lucky Bansko Aparthotel SPA & Relax

Translate
Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!
  • The seasonal pool will be open from May 15 to September 30.
  • Pool access available from 8:00 AM to 8:00 PM.
  • One child 11 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
  • Only registered guests are allowed in the guestrooms.
  • A car is not required for transportation to and from this property.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Check-in/Check-out Time

Check-in:
15:00 - 22:00
Check-out:
Before 12:00

  • Fee for buffet breakfast: approximately EUR 15.33 for adults and EUR 10.22 for children
  • Airport shuttle fee: EUR 169.18 per vehicle (one-way, maximum occupancy 8)
  • Pet deposit: EUR 100 per stay
  • Pet fee: EUR 30.67 per pet, per day
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Service Animals Allowed

Professional property host/manager, LGBTQIA+ friendly

General Information

Popular Facilities
Check-In / Check-Out Time
From 15:00 - 22:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Lucky Bansko Aparthotel SPA & Relax
115
Number of floors in Lucky Bansko Aparthotel SPA & Relax
5
Another facilities in Lucky Bansko Aparthotel SPA & Relax
Kids club, Toys, Children pool, Vegetarian meal, Poolside bar

Frequently asked question in Lucky Bansko Aparthotel SPA & Relax

What is normal check-in & check-out time at Lucky Bansko Aparthotel SPA & Relax?
The standard check-in time at Lucky Bansko Aparthotel SPA & Relax is starting from 15:00 - 22:00 while the latest check-out time is at Before 12:00
Does Lucky Bansko Aparthotel SPA & Relax provide breakfast?
Yes, Lucky Bansko Aparthotel SPA & Relax provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Lucky Bansko Aparthotel SPA & Relax?
Lucky Bansko Aparthotel SPA & Relax is a 5.0-star hotel.
How many floors does Lucky Bansko Aparthotel SPA & Relax have?
Lucky Bansko Aparthotel SPA & Relax has 5 floors.
How many rooms are available at Lucky Bansko Aparthotel SPA & Relax?
Lucky Bansko Aparthotel SPA & Relax has 115 rooms in total.
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More Reviews from Other Guests in Lucky Bansko Aparthotel SPA & Relax

9.2
Exceptional
From 132 reviews
Cleanliness

9.4

Room Comfort

9.2

Location

8.0

Service and Facilites

9.2

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Traveler Reviews Lucky Bansko Aparthotel SPA & Relax

Number of reviews per page
20
40
Top reviews
Yasen
2.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

The property is priced at the high end for this town, while it provides a run-down facility and mediocre hygiene. The in-room amenities barely work and carry the marks of many years of service, the towels have stains, and judging by the dates on the product labels of the equipment, the room we stayed in has not been refitted in at least 13 years. This was the worst spent 150 eur per night!
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Brian
icon-with Partner
with Partner
8.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

The outdoor pool and the service were great. The A/C was only in the living area and not in the bedroom, so it was hard to sleep. Also, the A/C was a split unit with the outside portion on the balcony, so there was hot air blowing on us when we tried to sit on the balcony. The breakfast was average and not what I would expect from an 4-star hotel. Since the espresso bar was down, there was only coffee from a machine. We didn’t like the coffee so we went off property to get our morning cappuccino.
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Petko
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 61 week(s) ago

Expedia Group verified review

Clean rooms and spa, Friendly staff.
Yaniv
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 74 week(s) ago

Expedia Group verified review

Ckean and beautiful, the spa was amazing and the staff wonderful!! Thank you
Ozgur
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 93 week(s) ago

Expedia Group verified review

Spa and room size was very good. In general staff was very helpful except few person at reception who were not helpful in answering my questions about city and some restaurants
Diana
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 96 week(s) ago

Expedia Group verified review

We had a great stay in Lucky Bansko! The staff was polite and always smiling, rooms were cleaned daily and complementary water bottles restocked and little treats left in the evening to enjoy before bed. The facilities are really good, the spa is maintained well, parking is big so there was never any issue with finding a space, a ski storage is also available with heated ski boot drying system. The best part is the shuttle to the ski slopes (additional charge) which saves hours queueing for the gondola lift. There was one small issue during our stay: we requested an iron in the evening prior to our new years eve party but all the irons were taken by the guests, so we were advised there could be a wait time of 5-10 min. After 1 hour of waiting and asking multiple times, the reception staff told us there is nothing they can do as they don't know where the irons are and they have advised the guests to return them but no one had. As a result we had to go out with creased outfits to a formal event. To avoid disappointment in the future, I would advise management to purchase more irons, or make a log of where the irons are and request these back after a certain time.
Read More
Hilli
icon-Leisure with Partner
Leisure with Partner
4.0
/10
Reviewed 97 week(s) ago

Expedia Group verified review

The staff were unfriendly and weren’t helpful with information. The hotel forced us to book the NYE dinner which was very bad with vey poor food and entertainment and cost a lot. Wasn’t value for money
Lee
icon-with Partner
with Partner
10.0
/10
Reviewed 109 week(s) ago

Hotels.com verified review

We were staying in the off season, we had the spa to ourselves and the staff was extra nice and let us check out very late .
Mariya
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 120 week(s) ago

Expedia Group verified review

Always choosing it, because of the super nice staff and cleanliness.
Eliza
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 123 week(s) ago

Expedia Group verified review

Very friendly staff, excellent breakfast, the hotel is very attentive to details!
Itsik
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 223 week(s) ago

Expedia Group verified review

Amazing hotel with fancy suites (two rooms). The rooms are very clean, and every day every guest gets a chocolate ball, and water bottle. The hotel is at the entrance to Bansko a 5-minute drive from the entrance to the Old Center. The hotel has free nearby parking. Not all staff speaks English but everyone is eager to help. Breakfast is rich and very good. There is a spa center, which includes a heated pool, hot tub and saunas.
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Kirstin
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 245 week(s) ago

Expedia Group verified review

Lovely hotel, staff were a credit to the hotel. Great facilities.
Itay
icon-Friends and family Family
Friends and family Family
10.0
/10
Reviewed 248 week(s) ago

Hotels.com verified review

Great. A little bit hot in the hotel and in the dining room that it was impossible to eat and enjoy.
Verified traveler
icon-with Partner
with Partner
10.0
/10
Reviewed 262 week(s) ago

Hotels.com verified review

Nice, clean rooms and facilities. Buffet breakfast during the weekend was great, it's a shame it wasn't available on Monday where a la carte with significantly smaller choice was offered. Spa closes too early - at 8pm so if you like evening massage they book 6 or 7pm latest which I personally find weird - too early to eat before massage, too relaxed to dress up to go out and eat after. Services should be at least until 10pm.
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Ventsislav
icon-Friends and family Family
Friends and family Family
10.0
/10
Reviewed 267 week(s) ago

Hotels.com verified review

The hotel was terrific , the staff was profesional and kind. Recommended with 10 stars
Bernard
icon-with Partner
with Partner
8.0
/10
Reviewed 348 week(s) ago

Hotels.com verified review

Comfortable and service oriented hotel outside main center in bansko. excellent offering of transportation to and from ski and city center. good offering of restaurants in or nearby the hotel.
Verified traveler
icon-with Partner
with Partner
4.0
/10
Reviewed 358 week(s) ago

Hotels.com verified review

Everything was great with the stay from the room to the frequent shuttle service. Unfortunately I had a ski accident on 31st Dec, which meant not being able to leave the room as per Doctor's instructions. The reception staff didn't show any empathy to find us some dinner on NYE since we couldn't leave the hotel. We tried ordering room service, asking the reception to see if they have any no-shows at one of the 3 restaurants or any places we might be able to order some take out. They simply said they can not help us in anyway here. We had expected a better service from a 5 star hotel when it comes to unforeseen incidents such as this one.
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Moe
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 385 week(s) ago

Expedia Group verified review

Excellent stay. Parents loved it. Amazing service, facilities and perfect location.
DIMITRA
icon-Family
Family
8.0
/10
Reviewed 398 week(s) ago

Hotels.com verified review

Our stay was good but on Monday, early in the morning at 8:30 we woke up from drill sound because they propably had repairs. We were never informed about this inconvinience. They could deal with it later. Moreover, the spa area was crowded and you couldn't relax due the bad behaviour of some kids. This is a very good hotel and I feel sorry because the quality isn't like it used to be. If you make more rooms for more visitors then you have to expand the facilities like the pool and the spa area.
Read More
Verified traveler
icon-Leisure with Friends
Leisure with Friends
6.0
/10
Reviewed 398 week(s) ago

Expedia Group verified review

A lot of child in spa center .there was a lot of lightning in spa center. The water in cold pool it was dirty..
Number of reviews per page
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Exterior 4 Lucky Bansko Aparthotel SPA & Relax

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