Four Points by Sheraton Point Edward Sarnia

Well maintained, wasn't impressed with the service at the Boston Pizza attached. Employee's couldn't wait to get you out of the restaurant.

Our visit to Four Points was great! We were originally on a room with no balcony. We asked if we could get a room with balcony on the second floor. I have forgot to ask when I made my reservation. They did that for us. The room, the dinning, the staff all was fantastic.!!!

Clean, modern, comfortable. Overall great stay. The fitness equipment is new and in great shape, and the pool is large and warm. Would stay again!

Clean room, nice ambience and great staff

Great hotel! Always stay here when in Sarnia, and the conversation to a Four Points is flawless.

Good quality of Room, TV, clean and nice staff

Clean rooms fast check in

Everything was very good and I would stay here again.

Friendly staff , pool was great

Great hotel, nice pool, fitness centre and Boston pizza on site. Very clean and staff were very nice. A great place to stop if you are crossing the border, it’s located minutes away from the Sarnia port Huron crossing.

The staff is always friendly and efficient. Hotel is always clean but the construction should be ending.soon i hope dragging on too long.

Everything was great

Amazing stay

Clean room,staff happy friendly and happy

Very good

Nice room, good staff, nice breakfast (for a fee)

Yes

Restaurant is great. Hot breakfast à la carte. Most hotels offer the buffet filled with unhealthy and unflavourful food. Four Points does it right.

Great place to stay… clean, friendly staff and comfortable.

The room was nice and the hotel was overall good. We happened to be at the hotel with a hockey team who was there for a hockey tournament. The adults and kids were loud and disruptive. We were traveling with a young child and a 2 month old and it was so loud we couldn't get out kids to sleep. This group also made the hallways dirty after the cleaning time, and so we arrived to popcorn and food all over the carpet in the hallway. The hotel staff were great to help us and try to correct it, asked the families to be quieter. My only complaint with the hotel was to not clean the hallways as there was a mess. Also, the restaurant was unable to accommodate us Saturday night for both dining in and take-out because of the hockey team. They should be able to accommodate other guests in the hotel, even with a bigger group. With an infant and young child to have to go back out and find something else to eat was an inconvenience. My biggest complaint is actually with Expedia. The hotel staff told us to contact for compensation and the customer service we got was very poor, to the point where the Expedia representative lied to us about what the hotel said so that we would leave and they could potentially resell our room since they had to refund us. We had to be on the phone with the front desk and the agent at the same time to prove what was being said by the front desk staff. It honestly left us uninterested in booking with Expedia in the future.