Prime Hotel

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8.0
/10
Very Good
771 reviews

What Guests Say About Their Stay

Mathieu

10.0
/ 10
Clean room, friendly staff, good breakfast considering they are under renovations.

Matt

10.0
/ 10
The location was easy to find, not so easy for parking until you got checked in but the room was amazing and a nice place to unwind

Mathieu

10.0
/ 10
Good staff, the place is looking better every time I visit. Always a good stay.
In the Area
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10131 Franklin Avenue, Fort McMurray, Alberta, Canada, T9H 2K8

Main Facilities

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24-Hour Front Desk
Parking
WiFi
Prime Hotel is a hotel is located at Fort McMurray. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Prime Hotel

10131 Franklin Avenue, Fort McMurray, Alberta, Canada, T9H 2K8
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Lobby Prime Hotel
Lobby 2 Prime Hotel

Discover More About Prime Hotel

Location
Prime Hotel is a hotel is located at Fort McMurray.

About Prime Hotel

From business event to corporate gathering, Prime Hotel provides complete services and facilities that you and your colleagues need.

Not all hotel allow guests with pets, but Prime Hotel welcome your furry friend with its special policy. This pet friendly hotel lets you to enjoy holiday without having to worry about leaving your pet at home.

Splendid service together with wide range of facilities provided will make you complain for nothing during your stay at Prime Hotel.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

With all facilities offered, Prime Hotel is the right place to stay.

All facilities in Prime Hotel

Common Space Prime Hotel
Common Space
Lobby Prime Hotel
Lobby
Accommodation Services Prime Hotel
Accommodation Services
Exterior Prime Hotel
Exterior
Bedroom Prime Hotel
Bedroom

Hotel Services

  • Laundry service
  • Luggage storage
  • Multilingual staff
  • 24-hour Receptionist

Public Facilities

  • Parking
  • Smoke-free area
  • Safety deposit box

General

  • Fireplace in lobby
  • Parking

Nearby Facilities

  • Laundry
  • ATM/Banking

Transportation

  • Secure parking

Things to Do

  • TV lounge

Food and Drinks

  • Breakfast

Connectivity

  • Free WiFi

Business Facilities

  • Computer station

Accommodation Policy & General Information in Prime Hotel

Translate
Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!
  • The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.
  • Contactless check-out is available.

Check-in/Check-out Time

Check-in:
15:00 - 23:00
Check-out:
Before 11:00

  • Pet deposit: CAD 25 per night
  • Pet fee: CAD 25.00 per pet, per day
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: CAD 27.3 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Limited Number Of Pets In Room

Professional property host/manager, Contactless check-out is available, No cribs (infant beds) available, No elevators

General Information

Popular Facilities
24-Hour Front Desk, Parking, WiFi
Check-In / Check-Out Time
From 15:00 - 23:00 - to 11:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Prime Hotel
82
Number of floors in Prime Hotel
4
Another facilities in Prime Hotel
Laundry service, Luggage storage, Multilingual staff, 24-hour Receptionist, Smoke-free area

Frequently asked question in Prime Hotel

What are available facilities at Prime Hotel?
There are top facilites at Prime Hotel such as 24-Hour Front Desk, Parking, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Prime Hotel?
The standard check-in time at Prime Hotel is starting from 15:00 - 23:00 while the latest check-out time is at Before 11:00
Does Prime Hotel provide breakfast?
Yes, Prime Hotel provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Prime Hotel?
Prime Hotel is a 3.0-star hotel.
How many floors does Prime Hotel have?
Prime Hotel has 4 floors.
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More Reviews from Other Guests in Prime Hotel

8.0
Very Good
From 771 reviews
Cleanliness

8.4

Room Comfort

8.2

Location

8.0

Service and Facilites

8.4

Sort by
Most Relevant
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Traveler Reviews Prime Hotel

Number of reviews per page
20
40
Top reviews
Tracy
icon-with Partner
with Partner
6.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

We have stayed here a few times but this time we had a few issues. Checked in and our room was 84 degrees and so hot couldn’t sleep the first night. Even turning down the thermostat in the morning it was still at 84. Told front desk in the morning and was told they look into it. But when we went back upstairs we noticed there was a beer fridge in the cabinet. The fridge door wouldn’t shut cause there was water bottles in way! So we took them out. That night we came back around 930pm and it was cooler 74 but wouldn’t get colder. They use to serve a nice hot breakfast but now it’s turned into a bagged breakfast. We were kinda disappointed with that but at least we were given something. Main lobby has been nicely renovated, but I think that’s where it stops. I would say 5/10 next trip will look into something else
Read More
Adam
icon-
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

The staff are amazing and the beds are extra soft!
Gord
icon-with Partner
with Partner
2.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

It was obvious that the air conditioning was not working so the hotel installed a portable air conditioner attached to a piece of cardboard that did nothing to insulate street noise. The room was either cold or warm. Nothing in between. We should have been given the option of getting our money back and finding other accommodations, but that was not the case and we left after one night
Read More
Stephen
icon-
8.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Breakfast was a bagged, cold breakfast. Room clean. Staff friendly. Underground parking. Hotel still under renovation. My room was recently renovated. Great for me for the price.
Mathieu
icon-
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Clean room, friendly staff, good breakfast considering they are under renovations.
rajesh
icon-
2.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Staffs are rude
rajesh
icon-Business
Business
2.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

I was 15 days there , They didn’t clean the room daily ,and the end the stay they were asking towels are missing and house keeping staff were telling check your bag, that’s not my first stay in that hotel, I stayed before, nobody asked like this ,I don’t even touch their amenities also, they are not standard one , I was Expedia customer for more than 4 years , this is not my first stay for hotels ,
Read More
Murray
icon-
8.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

The room was very comfortable. Underground heated parking was great in a snowstorm. Breakfast was OK. Hot breakfast means you need to microwave the bag breakfast. Great price.
Cleofe
2.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Not applicable I was robbed taken my money and was not allowed to stay This is a scam to me
Oluwagbohunmi
icon-with Partner
with Partner
10.0
/10
Reviewed 22 week(s) ago

Hotels.com verified review

Yes, everything looks great!
Jason
6.0
/10
Reviewed 22 week(s) ago

Hotels.com verified review

Your deposit took a week to get back and they only except credit card for deposits
Matt
icon-
10.0
/10
Reviewed 23 week(s) ago

Hotels.com verified review

The location was easy to find, not so easy for parking until you got checked in but the room was amazing and a nice place to unwind
adrian
icon-
10.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Comfortable, clean, and excellent staff. Very good value.
Trevor
icon-
6.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Bag breakfast is a bust. Room a/c not working - room was 27c
samuel
4.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

No one speaks English. Extremely difficult to check in. Breakfast bags are ridiculous. There are two other places near by that are way better options for the same price.
Michael
icon-
6.0
/10
Reviewed 25 week(s) ago

Hotels.com verified review

Too much money spent on the outside, not enough in the rooms.
Chad
8.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

Staff was friendly, room was nice and clean, bed was comfortable.
Leo
icon-with Pet
with Pet
10.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

The reception was friendly and remembered us from 2 years ago
Steven
icon-
10.0
/10
Reviewed 28 week(s) ago

Hotels.com verified review

Excellent
Craig
4.0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

Booked one of my employees specifically for the kitchenette so he could prepare meals and use the fridge. However kitchen was ill equipped and the fridge was out of order.
Number of reviews per page
20
40

Ready to make up your mind?

Book Your Stay Now
Bedroom 4 Prime Hotel

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
8.0
Very Good
From 771 reviews
Cleanliness

8.4

Room Comfort

8.2

Location

8.0

Service and Facilites

8.4

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Prime Hotel

Number of reviews per page
20
40
Top reviews
Tracy
icon-with Partner
with Partner
6.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

We have stayed here a few times but this time we had a few issues. Checked in and our room was 84 degrees and so hot couldn’t sleep the first night. Even turning down the thermostat in the morning it was still at 84. Told front desk in the morning and was told they look into it. But when we went back upstairs we noticed there was a beer fridge in the cabinet. The fridge door wouldn’t shut cause there was water bottles in way! So we took them out. That night we came back around 930pm and it was cooler 74 but wouldn’t get colder. They use to serve a nice hot breakfast but now it’s turned into a bagged breakfast. We were kinda disappointed with that but at least we were given something. Main lobby has been nicely renovated, but I think that’s where it stops. I would say 5/10 next trip will look into something else
Read More
Adam
icon-
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

The staff are amazing and the beds are extra soft!
Gord
icon-with Partner
with Partner
2.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

It was obvious that the air conditioning was not working so the hotel installed a portable air conditioner attached to a piece of cardboard that did nothing to insulate street noise. The room was either cold or warm. Nothing in between. We should have been given the option of getting our money back and finding other accommodations, but that was not the case and we left after one night
Read More
Stephen
icon-
8.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Breakfast was a bagged, cold breakfast. Room clean. Staff friendly. Underground parking. Hotel still under renovation. My room was recently renovated. Great for me for the price.
Mathieu
icon-
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Clean room, friendly staff, good breakfast considering they are under renovations.
rajesh
icon-
2.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Staffs are rude
rajesh
icon-Business
Business
2.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

I was 15 days there , They didn’t clean the room daily ,and the end the stay they were asking towels are missing and house keeping staff were telling check your bag, that’s not my first stay in that hotel, I stayed before, nobody asked like this ,I don’t even touch their amenities also, they are not standard one , I was Expedia customer for more than 4 years , this is not my first stay for hotels ,
Read More
Murray
icon-
8.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

The room was very comfortable. Underground heated parking was great in a snowstorm. Breakfast was OK. Hot breakfast means you need to microwave the bag breakfast. Great price.
Cleofe
2.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Not applicable I was robbed taken my money and was not allowed to stay This is a scam to me
Oluwagbohunmi
icon-with Partner
with Partner
10.0
/10
Reviewed 22 week(s) ago

Hotels.com verified review

Yes, everything looks great!
Jason
6.0
/10
Reviewed 22 week(s) ago

Hotels.com verified review

Your deposit took a week to get back and they only except credit card for deposits
Matt
icon-
10.0
/10
Reviewed 23 week(s) ago

Hotels.com verified review

The location was easy to find, not so easy for parking until you got checked in but the room was amazing and a nice place to unwind
adrian
icon-
10.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Comfortable, clean, and excellent staff. Very good value.
Trevor
icon-
6.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Bag breakfast is a bust. Room a/c not working - room was 27c
samuel
4.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

No one speaks English. Extremely difficult to check in. Breakfast bags are ridiculous. There are two other places near by that are way better options for the same price.
Michael
icon-
6.0
/10
Reviewed 25 week(s) ago

Hotels.com verified review

Too much money spent on the outside, not enough in the rooms.
Chad
8.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

Staff was friendly, room was nice and clean, bed was comfortable.
Leo
icon-with Pet
with Pet
10.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

The reception was friendly and remembered us from 2 years ago
Steven
icon-
10.0
/10
Reviewed 28 week(s) ago

Hotels.com verified review

Excellent
Craig
4.0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

Booked one of my employees specifically for the kitchenette so he could prepare meals and use the fridge. However kitchen was ill equipped and the fridge was out of order.
Number of reviews per page
20
40