The Casablanca Hotel

Hotels
7.8
/10
Pleasant
899 reviews

What Guests Say About Their Stay

Helen

10.0
/ 10
I absolutely love staying here. This was my 3rd time staying at this hotel and just love the staff!! Angel on 2nd shift at the front desk is just their namesake-an absolute angel. Every time I stay, the experience is that much better, and I love the view of the lake sooo much!

Kevin

10.0
/ 10
although the heat in the room could not be turned down, the staff brought us a fan and solved the issue.

Michael

10.0
/ 10
The room was spacious, clean and quiet. Staff were always friendly, courteous and helpful- only 2 things we would suggest: room needs more lighting, and, both ice machines, floors 2 and …7 I think, did not work, so a message saying so would have been nice.
In the Area
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4 Windward Dr, Regional Municipality of Niagara, Ontario, Canada, L3M 4E8

Main Facilities

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Restaurant
24-Hour Front Desk
Parking
WiFi
Elevator
Near Gateway Niagara Information Centre
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What's around The Casablanca Hotel

4 Windward Dr, Regional Municipality of Niagara, Ontario, Canada, L3M 4E8
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General


Near Gateway Niagara Information Centre

Location


When you stay at The Casablanca Hotel in Grimsby, you'll be on a lake, within a 5-minute drive of Lake Ontario and Peach King Centre. This hotel is 2.4 mi (3.9 km) from Fifty Point Marina and 8.3 mi (13.4 km) from Confederation Park.

Attractions


Distances are displayed to the nearest 0.1 mile and kilometer.

Lake Ontario - 0.5 km / 0.3 mi
Oakes Road Dog Run - 1.3 km / 0.8 mi
Biggar Lagoon Wetlands - 1.4 km / 0.9 mi
Gateway Niagara Information Centre - 1.5 km / 0.9 mi
Forty Creek Distillery - 2.3 km / 1.4 mi
Peach King Centre - 2.6 km / 1.6 mi
Fifty Point Conservation Area - 2.9 km / 1.8 mi
Fifty Point Marina - 3.5 km / 2.2 mi
Puddicombe Estate Farms - 3.5 km / 2.2 mi
Objects to Desire - 4.1 km / 2.6 mi
Grimsby Museum - 4.2 km / 2.6 mi
Nelles Manor Museum - 4.3 km / 2.7 mi
Liuna Gardens Banquet and Convention Centre - 4.6 km / 2.9 mi
Grimsby Public Art Gallery - 4.7 km / 2.9 mi
Beamer Memorial Conservation Area - 6.3 km / 3.9 mi

The nearest airports are:
John C. Munro Hamilton Intl. Airport (YHM) - 38.2 km / 23.7 mi
Billy Bishop Toronto City Airport (YTZ) - 78.5 km / 48.8 mi
Toronto Pearson Intl. Airport (YYZ) - 76 km / 47.2 mi

The preferred airport for The Casablanca Hotel is Toronto Pearson Intl. Airport (YYZ).

Renovations


The property will be renovating from November 23 2025 to December 31 2026 (completion date subject to change). The following areas are affected:

  • Bar/lounge
  • Dining venue(s)
  • Elevator
  • Exterior
  • Fitness facilities
  • Front desk
  • Guestrooms
  • Hallway
  • Lobby
  • Meeting facilities
  • Parking area
  • Swimming pool
During renovations, the hotel will make every effort to minimize noise and disturbance.

Facilities


Be sure to enjoy recreational amenities including an indoor pool and a 24-hour fitness center. Additional features at this Victorian hotel include complimentary wireless internet access, concierge services, and wedding services.

Business Facilities


Featured amenities include complimentary wired internet access, a 24-hour front desk, and luggage storage. Planning an event in Grimsby? This hotel has 8719 square feet (810 square meters) of space consisting of conference space and 5 meeting rooms. Free self parking is available onsite.

Dining


Take advantage of the hotel's room service (during limited hours).

Rooms


Make yourself at home in one of the 78 guestrooms. Your Select Comfort bed comes with premium bedding. Complimentary wired and wireless internet access is available. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers.

All facilities in The Casablanca Hotel

Bar, Cafe and Lounge The Casablanca Hotel
Bar, Cafe and Lounge
Swimming Pool The Casablanca Hotel
Swimming Pool
Fitness Center The Casablanca Hotel
Fitness Center
Functional Hall The Casablanca Hotel
Functional Hall
Common Space The Casablanca Hotel
Common Space

Things to Do

  • TV lounge
  • Spa
  • Fitness center

Accessibilty

  • Wheelchair accessible
  • Accessible parking
  • Accessible bathroom

Public Facilities

  • Smoke-free area
  • Safety deposit box
  • Elevator

Hotel Services

  • Wedding service
  • 24-hour Receptionist
  • Concierge

Transportation

  • Bus/truck parking
  • Storage

Connectivity

  • LAN Internet
  • Free WiFi

General

  • Banquet
  • Parking

Business Facilities

  • Conference rooms

Nearby Facilities

  • ATM/Banking

Accommodation Policy & General Information in The Casablanca Hotel

Translate
Important Note
  • Pool access available from 7:00 AM to 10:00 PM.
  • Reservations are required for massage services. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • Children 17 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • Cashless payment methods are available for all transactions.
  • Contactless check-out is available.

Check-in/Check-out Time

Check-in:
From 15:00
Check-out:
Before 11:00

  • Pet fee: CAD 25 per pet (varies based on length of stay)
  • Service animals are exempt from fees
  • Rollaway bed fee: CAD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Only Dogs Cats Allowed

Property does not require health documentation at check-in, Professional property host/manager, Contactless check-out is available, Cashless transactions are available, Property does not offer onsite COVID-19 testing

General Information

Popular Facilities
Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator
Check-In / Check-Out Time
From 15:00 - to 11:00
Available rooms at The Casablanca Hotel
78
Number of floors in The Casablanca Hotel
8
Another facilities in The Casablanca Hotel
TV lounge, Spa, Fitness center, Wheelchair accessible, Accessible parking

Frequently asked question in The Casablanca Hotel

What are available facilities at The Casablanca Hotel?
There are top facilites at The Casablanca Hotel such as Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at The Casablanca Hotel?
The standard check-in time at The Casablanca Hotel is starting from From 15:00 while the latest check-out time is at Before 11:00
What is the star rating of The Casablanca Hotel?
The Casablanca Hotel is a 3.5-star hotel.
How many floors does The Casablanca Hotel have?
The Casablanca Hotel has 8 floors.
How many rooms are available at The Casablanca Hotel?
The Casablanca Hotel has 78 rooms in total.
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More Reviews from Other Guests in The Casablanca Hotel

7.8
Pleasant
From 899 reviews
Cleanliness

8.0

Room Comfort

8.0

Location

8.2

Service and Facilites

8.4

Sort by
Most Relevant
Preferences
See All

Traveler Reviews The Casablanca Hotel

Number of reviews per page
20
40
Top reviews
Helen
icon-Business and Leisure with Friends
Business and Leisure with Friends
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

I absolutely love staying here. This was my 3rd time staying at this hotel and just love the staff!! Angel on 2nd shift at the front desk is just their namesake-an absolute angel. Every time I stay, the experience is that much better, and I love the view of the lake sooo much!
Vicki
icon-Leisure
Leisure
4.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Bargain basement sheets, rust in the bathroom shower, kids greasy handprints on the windows, chemical smell in the corridor, no complimentary breakfast, no restaurant, lousy TV choices, door fitting off centre, safe broken, and more. All this for 134.00 a night is robbery.
Leslie
icon-with Partner
with Partner
8.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Staff was friendly. Room was outsated but comfortable
Brenda
icon-Leisure with Partner
Leisure with Partner
4.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Couldn’t adjust the heat. Room was hot. Room was very dated and furniture old and chipped.
Whitney
icon-Leisure with Children
Leisure with Children
8.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Great spot for a family on a budget. The pool kept the kids entertained every day. The king suite with attached living space and pullout couch meant that as parents, we got to have some privacy but still be able to hear if anything was up. Nothing extravagant, but that's ok! This is our second year staying at The Casablanca, and we would gladly go again.
Read More
Jaroslaw
icon-Business with Partner
Business with Partner
6.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Room was ok, but very hot in the room
Karl
10.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

The front desk staff is awesome
Mark
icon-Friends and Family Family
Friends and Family Family
6.0
/10
Reviewed 24 week(s) ago

Hotels.com verified review

This hotel used to be really nice and it's restaurant very good. While the staff was pleasant and the room clean, it's obvious things have changed. TV streaming was impossible the Internet is so bad.
Gordon
icon-with Partner
with Partner
8.0
/10
Reviewed 24 week(s) ago

Hotels.com verified review

Location
Rick
icon-with Partner
with Partner
6.0
/10
Reviewed 24 week(s) ago

Hotels.com verified review

No room temperature control. Very hot and when we complained were advised to turn on the fan in the bathroom.
Kevin
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

although the heat in the room could not be turned down, the staff brought us a fan and solved the issue.
Gabriella
icon-Leisure
Leisure
6.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

Staff was courteous and room was large. Place is a bit dated. The bathroom needs attention. Black ring around where the water comes out of the showerhead. The head is silver. This is probably mould. Water damage in ceiling over toilet. Fan is filthy as is the light switch.
Trina
8.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

clean room good bed
Linda
2.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

Room so hot!!!! Fan didn’t help. Not very clean.
Michael
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

The room was spacious, clean and quiet. Staff were always friendly, courteous and helpful- only 2 things we would suggest: room needs more lighting, and, both ice machines, floors 2 and …7 I think, did not work, so a message saying so would have been nice.
Kevin
icon-with Partner
with Partner
4.0
/10
Reviewed 26 week(s) ago

Hotels.com verified review

No restaurant or bar. No place to get food. Not even a name on the hotel. The room had very few amenities, ie, 2 Styrofoam cups and one tiny shampoo. But the worst was that the room was boiling with no way to cool it off. Terrible nights sleep.
Kimberley
8.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

The staff was very friendly. The room was very warm, and we could not control the temperature. It's a bit dated but overall clean.
Alyssa
2.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

The room was extremely hot and had a gross sour milk smelling odar in the hallways on the 6th floor. The room was also extremely stuffy with horrible air quality we had to go outside multiple times to feel better.
LISA
4.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

Hotel shut off air conditioning day of our trip and my friend had an asthma attack because room was stuffy and hot with no air circulation and we had to leave the property. Then they decided to not refund our room luckily Expedia came to our rescue. We would not recommend although the staff was very helpful they were not authorized to do much it was do to management
Read More
CONNIE
icon-Business
Business
4.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

The staff is excellent but the hotel is very dated. The room was way too warm - no way to cool and windows do not open. The tub panel was half on - towels were overused. The hair dryer dates back to the 80s. Its ok for a night but don’t expect much.
Number of reviews per page
20
40

Ready to make up your mind?

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Lobby 4 The Casablanca Hotel

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
7.8
Pleasant
From 899 reviews
Cleanliness

8.0

Room Comfort

8.0

Location

8.2

Service and Facilites

8.4

Sort by
Most Relevant
Preferences
See All

Traveler Reviews The Casablanca Hotel

Number of reviews per page
20
40
Top reviews
Helen
icon-Business and Leisure with Friends
Business and Leisure with Friends
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

I absolutely love staying here. This was my 3rd time staying at this hotel and just love the staff!! Angel on 2nd shift at the front desk is just their namesake-an absolute angel. Every time I stay, the experience is that much better, and I love the view of the lake sooo much!
Vicki
icon-Leisure
Leisure
4.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Bargain basement sheets, rust in the bathroom shower, kids greasy handprints on the windows, chemical smell in the corridor, no complimentary breakfast, no restaurant, lousy TV choices, door fitting off centre, safe broken, and more. All this for 134.00 a night is robbery.
Leslie
icon-with Partner
with Partner
8.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Staff was friendly. Room was outsated but comfortable
Brenda
icon-Leisure with Partner
Leisure with Partner
4.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Couldn’t adjust the heat. Room was hot. Room was very dated and furniture old and chipped.
Whitney
icon-Leisure with Children
Leisure with Children
8.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Great spot for a family on a budget. The pool kept the kids entertained every day. The king suite with attached living space and pullout couch meant that as parents, we got to have some privacy but still be able to hear if anything was up. Nothing extravagant, but that's ok! This is our second year staying at The Casablanca, and we would gladly go again.
Read More
Jaroslaw
icon-Business with Partner
Business with Partner
6.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Room was ok, but very hot in the room
Karl
10.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

The front desk staff is awesome
Mark
icon-Friends and Family Family
Friends and Family Family
6.0
/10
Reviewed 24 week(s) ago

Hotels.com verified review

This hotel used to be really nice and it's restaurant very good. While the staff was pleasant and the room clean, it's obvious things have changed. TV streaming was impossible the Internet is so bad.
Gordon
icon-with Partner
with Partner
8.0
/10
Reviewed 24 week(s) ago

Hotels.com verified review

Location
Rick
icon-with Partner
with Partner
6.0
/10
Reviewed 24 week(s) ago

Hotels.com verified review

No room temperature control. Very hot and when we complained were advised to turn on the fan in the bathroom.
Kevin
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

although the heat in the room could not be turned down, the staff brought us a fan and solved the issue.
Gabriella
icon-Leisure
Leisure
6.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

Staff was courteous and room was large. Place is a bit dated. The bathroom needs attention. Black ring around where the water comes out of the showerhead. The head is silver. This is probably mould. Water damage in ceiling over toilet. Fan is filthy as is the light switch.
Trina
8.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

clean room good bed
Linda
2.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

Room so hot!!!! Fan didn’t help. Not very clean.
Michael
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

The room was spacious, clean and quiet. Staff were always friendly, courteous and helpful- only 2 things we would suggest: room needs more lighting, and, both ice machines, floors 2 and …7 I think, did not work, so a message saying so would have been nice.
Kevin
icon-with Partner
with Partner
4.0
/10
Reviewed 26 week(s) ago

Hotels.com verified review

No restaurant or bar. No place to get food. Not even a name on the hotel. The room had very few amenities, ie, 2 Styrofoam cups and one tiny shampoo. But the worst was that the room was boiling with no way to cool it off. Terrible nights sleep.
Kimberley
8.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

The staff was very friendly. The room was very warm, and we could not control the temperature. It's a bit dated but overall clean.
Alyssa
2.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

The room was extremely hot and had a gross sour milk smelling odar in the hallways on the 6th floor. The room was also extremely stuffy with horrible air quality we had to go outside multiple times to feel better.
LISA
4.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

Hotel shut off air conditioning day of our trip and my friend had an asthma attack because room was stuffy and hot with no air circulation and we had to leave the property. Then they decided to not refund our room luckily Expedia came to our rescue. We would not recommend although the staff was very helpful they were not authorized to do much it was do to management
Read More
CONNIE
icon-Business
Business
4.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

The staff is excellent but the hotel is very dated. The room was way too warm - no way to cool and windows do not open. The tub panel was half on - towels were overused. The hair dryer dates back to the 80s. Its ok for a night but don’t expect much.
Number of reviews per page
20
40