Does The Casablanca Hotel provide parking?

Yes, The Casablanca Hotel provides parking. Please confirm details directly with the hotel.

What do past guests say about The Casablanca Hotel?

The Casablanca Hotel is well-known for its Service and Facilites, Cleanliness, Room Comfort, as reviewed by verified Traveloka guests.

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The Casablanca Hotel

Name: The Casablanca Hotel
Address: 4 Windward Dr, Regional Municipality of Niagara, Ontario, Canada, L3M 4E8, 4 Windward Dr, Ontario, L3M 4E8, Canada
Rating: 7.6

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7.6

/10

Pleasant

1,004 reviews

What Guests Say About Their Stay

Gary

10.0

/ 10

Great place for the money, great location, everything was fine however the AC did not seem to work. We did not alert the staff but overall it was fine.

Andrea

10.0

/ 10

We arrived late and left early. But that staircase is gorgeous! The room was comfortable and quiet. I will for sure go back.

Rulla

10.0

/ 10

Very helpful and friendly staff which made the stay just great and welcoming with the bonus of being family friendly and accommodating. Would definitely stay here again and would also highly recommend it to others.

In the Area

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4 Windward Dr, Regional Municipality of Niagara, Ontario, Canada, L3M 4E8

Main Facilities

Restaurant

Swimming Pool

24-Hour Front Desk

Parking

WiFi

Elevator

The Casablanca Hotel is a hotel is located at Regional Municipality of Niagara. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

What's around The Casablanca Hotel

4 Windward Dr, Regional Municipality of Niagara, Ontario, Canada, L3M 4E8

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Discover More About The Casablanca Hotel

General

Near Gateway Niagara Information Centre

Location

When you stay at The Casablanca Hotel in Grimsby, you'll be on a lake, within a 5-minute drive of Lake Ontario and Peach King Centre. This hotel is 2.4 mi (3.9 km) from Fifty Point Marina and 8.3 mi (13.4 km) from Confederation Park.

Attractions

Distances are displayed to the nearest 0.1 mile and kilometer.

Lake Ontario - 0.5 km / 0.3 mi
Oakes Road Dog Run - 1.3 km / 0.8 mi
Biggar Lagoon Wetlands - 1.4 km / 0.9 mi
Gateway Niagara Information Centre - 1.5 km / 0.9 mi
Forty Creek Distillery - 2.3 km / 1.4 mi
Peach King Centre - 2.6 km / 1.6 mi
Fifty Point Conservation Area - 2.9 km / 1.8 mi
Fifty Point Marina - 3.5 km / 2.2 mi
Puddicombe Estate Farms - 3.5 km / 2.2 mi
Objects to Desire - 4.1 km / 2.6 mi
Grimsby Museum - 4.2 km / 2.6 mi
Nelles Manor Museum - 4.3 km / 2.7 mi
Liuna Gardens Banquet and Convention Centre - 4.6 km / 2.9 mi
Grimsby Public Art Gallery - 4.7 km / 2.9 mi
Beamer Memorial Conservation Area - 6.3 km / 3.9 mi

The nearest airports are:
John C. Munro Hamilton Intl. Airport (YHM) - 38.2 km / 23.7 mi
Billy Bishop Toronto City Airport (YTZ) - 78.5 km / 48.8 mi
Toronto Pearson Intl. Airport (YYZ) - 76 km / 47.2 mi

The preferred airport for The Casablanca Hotel is Toronto Pearson Intl. Airport (YYZ).

Renovations

The property will be renovating from November 23 2025 to December 31 2026 (completion date subject to change). The following areas are affected:

Bar/lounge
Dining venue(s)

During renovations, the hotel will make every effort to minimize noise and disturbance.

Facilities

Be sure to enjoy recreational amenities including an indoor pool and a 24-hour fitness center. Additional features at this Victorian hotel include complimentary wireless internet access, concierge services, and wedding services.

Business Facilities

Featured amenities include complimentary wired internet access, a 24-hour front desk, and luggage storage. Planning an event in Grimsby? This hotel has 8719 square feet (810 square meters) of space consisting of conference space and 5 meeting rooms. Free self parking is available onsite.

Rooms

Make yourself at home in one of the 78 air-conditioned guestrooms. Your Select Comfort bed comes with premium bedding. Complimentary wired and wireless internet access is available. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers.

All facilities in The Casablanca Hotel

Entertainment Facility

Functional Hall

Common Space

Lobby

Exterior

Things to Do

TV lounge
Spa
Indoor pool
Fitness center

Hotel Services

Wedding service
Luggage storage
24-hour Receptionist
Concierge

Accessibilty

Wheelchair accessible
Accessible parking
Accessible bathroom

Public Facilities

Smoke-free area
Safety deposit box
Elevator

Connectivity

LAN Internet
Free WiFi

General

Banquet
Parking

Transportation

Bus/truck parking

Business Facilities

Conference rooms

Nearby Facilities

ATM/Banking

Accommodation Policy & General Information in The Casablanca Hotel

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Important Note

Pool access available from 7:00 AM to 10:00 PM.
Reservations are required for massage services. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
Children 17 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
Cashless payment methods are available for all transactions.
Contactless check-out is available.

Check-in/Check-out Time

Check-in:

From 15:00

Check-out:

Before 11:00

Pet fee: CAD 25 per pet (varies based on length of stay)
Service animals are exempt from fees
Rollaway bed fee: CAD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Only Dogs Cats Allowed

Property does not require health documentation at check-in, Professional property host/manager, Contactless check-out is available, Cashless transactions are available, Property does not offer onsite COVID-19 testing

General Information

Popular Facilities	Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, WiFi, Elevator
Check-In / Check-Out Time	From 15:00 - to 11:00
Available rooms at The Casablanca Hotel	78
Number of floors in The Casablanca Hotel	8
Another facilities in The Casablanca Hotel	TV lounge, Spa, Indoor pool, Fitness center, Wedding service

Frequently asked question in The Casablanca Hotel

What are available facilities at The Casablanca Hotel?

There are top facilites at The Casablanca Hotel such as Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, WiFi, Elevator. (some may require extra charges)

What is normal check-in & check-out time at The Casablanca Hotel?

The standard check-in time at The Casablanca Hotel is starting from From 15:00 while the latest check-out time is at Before 11:00

What is the star rating of The Casablanca Hotel?

The Casablanca Hotel is a 3.5-star hotel.

How many floors does The Casablanca Hotel have?

The Casablanca Hotel has 8 floors.

How many rooms are available at The Casablanca Hotel?

The Casablanca Hotel has 78 rooms in total.

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More Reviews from Other Guests in The Casablanca Hotel

Overall Ratings & Reviews The Casablanca Hotel

Other sources (1,004)

7.6

Pleasant

From 1,004 reviews

Cleanliness

8.0

Room Comfort

8.0

Service and Facilites

8.4

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Traveler Reviews The Casablanca Hotel

Number of reviews per page

Top reviews

John

2.0

/10

Reviewed 13 week(s) ago

Expedia Group verified review

The air conditioning was not working. It was inbearably hot. It was a terrible stay and I expect some sort of compensation for the terrible conditions@

Anthony

Family

2.0

/10

Reviewed 13 week(s) ago

Expedia Group verified review

We found out at 7 pm that they had no A/C. Offered us $30 off or no charge if we didn’t want to stay. Everywhere in area was booked for different functions. A lot of very unhappy people. Very disappointing and with no notice very unprofessional. Safe to say will be last visit which is also disappointing because in past it was not a bad spot.

Benjamin

with Partner

4.0

/10

Reviewed 13 week(s) ago

Expedia Group verified review

It was a nice room. But the fact the ac was not working was bad. It was exhaustingly hot. Not to mention the windows dont open. I would expect a 1/2 price discount considering the uncomfortable sleeping conditions. But great location.

Arwen

Family

2.0

/10

Reviewed 13 week(s) ago

Expedia Group verified review

The rooms were so hot, ac was set to the lowest but still blowing warm air. Was horrible and we only used the rooms to sleep, but not much sleeping happened due to the temperature, we were getting ready for a wedding, couldn’t do our hair or makeup due to the heat, showering was pretty much useless as well. Not even 5 minutes in the rooms and we were dripping buckets. It was cooler outside in 27 degrees Celsius + humidity. Was very unpleasant and uncomfortable

ANDREE

Friends and Family with Friends

2.0

/10

Reviewed 13 week(s) ago

Hotels.com verified review

Although management knew for several days that the air conditioning was not working in the hotel, they failed to notify us, although we had booked months ago. It is obvious this hotel is getting ready for the wrecking ball. It was 30 Celsius outside, you can imagine what it was inside.... Only way to get any sleep was with a soaking wet bath towel over me. I felt sorry for the staff, and how could housekeeping clean a room in that heat? Dreadful.

Michael

Family

2.0

/10

Reviewed 13 week(s) ago

Expedia Group verified review

A/C not functioning during our stay Plus 30 degrees in our room and windows don’t open. Plumbing is disaster and the there is a bad smell In hallways and rooms. Just got 50 bucks back per night’s stay when looking for full refund. Manager was never available and conveniently was off on checkout. Just awful! Time to retire this place.

GLORIA

Family

4.0

/10

Reviewed 13 week(s) ago

Expedia Group verified review

I’m all for giving a budget hotel some grace—after all, you usually get what you pay for. The hotel had a cute, quaint entrance with a beautiful staircase that made a great first impression, and the woman who checked us in was very kind and helpful. Unfortunately, that’s where the positives ended. The air conditioning didn’t work, the safe didn’t work, and neither did the bathroom light. There was also a very strange smell throughout the property. While the location was excellent, I wouldn’t recommend staying here, especially during the summer. The room was simply too hot to be comfortable, and the maintenance issues made for a disappointing stay.

Beverly

6.0

/10

Reviewed 13 week(s) ago

Hotels.com verified review

Parking my was easy.

FREDERICK

with Children

4.0

/10

Reviewed 13 week(s) ago

Expedia Group verified review

Rooms were too hot. The AC was apparently down. But we were not notified until we got into our room. We were given 1 fan for our room. But we really needed two since we were staying in a suite and I had 3 kids with me a- a newborn, a 2 year old. And a 5 year old. The room was very hot and uncomfortable to stay in. Had we known the AC was down we would not have stayed there

Michelle

6.0

/10

Reviewed 14 week(s) ago

Expedia Group verified review

The Ac was not working properly.. I had 2 fans given to me and place was still sooo hot ..I was sweating the whole 3 days I was there

Joanne

Friends and Family Family

8.0

/10

Reviewed 14 week(s) ago

Hotels.com verified review

Though not the most modern,

Gary

10.0

/10

Reviewed 14 week(s) ago

Expedia Group verified review

Great place for the money, great location, everything was fine however the AC did not seem to work. We did not alert the staff but overall it was fine.

Peter

with Children

6.0

/10

Reviewed 14 week(s) ago

Expedia Group verified review

The late night staff at the hotel was amazing, he did whatever he could to make our stay a little better. Unfortunately the day staff was angry and not helpful at all. There was always an excuse or reason as to why she could not do anything. We even witnessed her yelling at a family in the pool. The hotel was unbearably hot and unfortunately smelled quite bad. I am sure in its prime this space was great but it has definitely started to fall apart. Very sad.

Tamara

with Friends

2.0

/10

Reviewed 15 week(s) ago

Expedia Group verified review

Rooms were mouldy, some floors reeked of cigarette smoke, the roof and stairwells leaked, and buckets were placed around the hotel to catch the water. Air quality is so poor that it cannot be healthy.

Cassandra

Friends and Family Family

2.0

/10

Reviewed 15 week(s) ago

Hotels.com verified review

Hotel was very hot in rooms. No fans available - asked front desk several times. Windows can’t open to get airflow. Rooms are very dated. No bar or restaurant in hotel.

Elton

6.0

/10

Reviewed 15 week(s) ago

Hotels.com verified review

Hotel doesn't have a/c in rooms

Glenn

4.0

/10

Reviewed 15 week(s) ago

Expedia Group verified review

Room was ok but had a worn look to it. What bar? The bar & restaurant were closed Saturday at 5 pm ! To top it off I was charged $20.00 more than Expedia had confirmed with me a week before. All minor irrigations but I will not be back!

Bert

Friends and Family Family

4.0

/10

Reviewed 15 week(s) ago

Hotels.com verified review

Check-in was good. Front staff were rude. Had to plunge my own toilet and cleaning rooms only done once every 3 days. Went swimming and got yelled at by front staff for having floating devices and toys in the pool that were already in the pool when we entered. Room was hot. No towels day two as we were told towels are brought in and not laundered on site. Overall terrible experience would not consider staying again.

Jose

with Children

2.0

/10

Reviewed 15 week(s) ago

Expedia Group verified review

Couldn’t sleep the hotel room was extremely hot and uncomfortable.

Diana

with Partner

8.0

/10

Reviewed 16 week(s) ago

Expedia Group verified review

Nice big room, older hotel but well kept. Friendly staff.

Number of reviews per page

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Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.