How many rooms are available at Hard Rock Hotel Shenzhen?

Hard Rock Hotel Shenzhen has 258 rooms in total.

Does Hard Rock Hotel Shenzhen provide parking?

Yes, Hard Rock Hotel Shenzhen provides parking. Please confirm details directly with the hotel.

What do past guests say about Hard Rock Hotel Shenzhen?

Hard Rock Hotel Shenzhen is well-known for its Room Comfort, Cleanliness, Service and Facilites, as reviewed by verified Traveloka guests.

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Hard Rock Hotel Shenzhen

Name: Hard Rock Hotel Shenzhen
Address: No. 9 Mission Hills Road, Longhua New District, Bao'an, Shenzhen, Guangdong, China, 518110, No. 9 Mission Hills Road, Guangdong, 518110, China
Rating: 8.8

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8.8

/10

Very Good

930 reviews

What Guests Say About Their Stay

Thomas

10.0

/ 10

Certainly! Here's a polished and warm thank-you note for your stay at a Hard Rock Hotel: --- **Subject:** Thank You for an Amazing Stay! Dear [Hotel Manager/Staff], I hope this message finds you well. I wanted to take a moment to express my sincere gratitude for the wonderful experience I had during my recent stay at the [Hard Rock Hotel Location]. From the vibrant atmosphere to the exceptional service, every detail made my visit truly memorable. The room was stylish and comfortable, and the [mention any standout amenities—e.g., rooftop pool, live music, dining options] added an extra layer of enjoyment to my trip. A special thanks to [mention any staff member by name, if possible] for their outstanding hospitality—it’s the people who make all the difference! As a fan of the Hard Rock brand, I loved the unique music-themed touches throughout the hotel. It’s clear that your team puts great care into creating a fun and welcoming environment for guests. Thank you again for a fantastic stay. I look forward to returning in the future and will gladly recommend your hotel to friends and family.

Hoi Yee

10.0

/ 10

The location of the hotel is great. With a big shopping mall with loads of restaurants just across the street. The rooms are clean and tidy with a big bathtub. The hotel staff are very helpful and friendly. Will definitely stay there again.

Verified traveler

10.0

/ 10

Visiting Shenzhen on business. The HRH is modern with comfortable amenities. Front desk staff was amazing (thanks much to Steven).

In the Area

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No. 9 Mission Hills Road, Longhua New District, Bao'an, Shenzhen, Guangdong, China, 518110

Main Facilities

Restaurant

Swimming Pool

24-Hour Front Desk

Parking

WiFi

Elevator

Staying at Hard Rock Hotel Shenzhen is a good choice when you are visiting Bao'an. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

What's around Hard Rock Hotel Shenzhen

No. 9 Mission Hills Road, Longhua New District, Bao'an, Shenzhen, Guangdong, China, 518110

Discover More Places

Discover More About Hard Rock Hotel Shenzhen

General
Near Bounce Trampoline Park

Location
With a stay at Hard Rock Hotel Shenzhen in Shenzhen (Longhua District), you'll be a 4-minute drive from Mission Hills Ecological Sports Park and 6 minutes from Shenzhen Guanlan Landscape and Cultural Park. This family-friendly hotel is 9 mi (14.6 km) from Mission Hills Golf Club and 11.4 mi (18.4 km) from Bao an Stadium.

Attractions
Distances are displayed to the nearest 0.1 mile and kilometer.

Mission Hills Ecological Sports Park - 0.3 km / 0.2 mi
Bounce Trampoline Park - 1.5 km / 0.9 mi
Shenzhen Guanlan Landscape and Cultural Park - 4.8 km / 3 mi
Fenggang Sports Center - 8.6 km / 5.3 mi
Daping Park - 12.4 km / 7.7 mi
Mission Hills Golf Club - 14.6 km / 9 mi
Longfeng Villa Video Resort - 17.2 km / 10.7 mi
MixC Cinema - 17.3 km / 10.8 mi
Guangming Park - 17.4 km / 10.8 mi
Bao an Stadium - 18.4 km / 11.4 mi
Buji Park - 19.3 km / 12 mi
Dafen Oil-Painting Village - 19.6 km / 12.2 mi
Shenzhen Longgang Universiade Center - 19.6 km / 12.2 mi
Longgang Dragon Park - 20.3 km / 12.6 mi
Longgang Vanke Plaza - 20.5 km / 12.7 mi

The nearest airports are:
Shenzhen Intl. Airport (SZX) - 40.1 km / 24.9 mi
Hong Kong International Airport (HKG) - 73.2 km / 45.5 mi

The preferred airport for Hard Rock Hotel Shenzhen is Shenzhen Intl. Airport (SZX).

Facilities
Take advantage of recreation opportunities including a 24-hour fitness center and a seasonal outdoor pool. Additional amenities at this Art Deco hotel include complimentary wireless internet access, concierge services, and an arcade/game room.

Business Facilities
Featured amenities include a 24-hour business center, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Shenzhen? This hotel has 16576 square feet (1540 square meters) of space consisting of conference space and 4 meeting rooms. Free self parking is available onsite.

Dining
Enjoy American cuisine at Hard Rock Cafe, one of the hotel's 3 restaurants, or stay in and take advantage of the room service. Snacks are also available at the coffee shop/cafe. Need to unwind? Take a break with a tasty beverage at one of the 2 bars/lounges. Buffet breakfasts are available daily from 7:00 AM to 10:30 AM for a fee.

Rooms
Make yourself at home in one of the 258 air-conditioned rooms featuring LCD televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with separate bathtubs and showers feature deep soaking bathtubs and rainfall showerheads. Conveniences include phones, as well as safes and desks.

All facilities in Hard Rock Hotel Shenzhen

Swimming Pool

Entertainment Facility

Fitness Center

Functional Hall

Common Space

Family-friendly Facilities

Kids club

Transportation

Garage

Things to Do

Romantic proposal packages
Fitness center
Shops
Outdoor pool
Pool sun loungers

Food and Drinks

Breakfast

Connectivity

Free WiFi

General

Rooftop terrace
Banquet
Parking

Public Facilities

Coffee shop
Elevator
Parking
Smoke-free area
Safety deposit box

Hotel Services

Laundry service
Multilingual staff
Wedding service
Luggage storage
Porter
24-hour Receptionist
Concierge

Business Facilities

Meeting rooms
Business facilities
Conference rooms
Computer station
Business center

Nearby Facilities

Gift shop
Shops

Sports and Recreations

Ski storage
Game room
Billiard

Accommodation Policy & General Information in Hard Rock Hotel Shenzhen

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Important Note

Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

The seasonal pool will be open from May to December.
Pool access available from 10:00 AM to 7:00 PM.
Reservations are required for golf tee times. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
A car is not required for transportation to and from this property.
Parking height restrictions apply.
Contactless check-out is available.

Check-in/Check-out Time

Check-in:

15:00 - 00:00

Check-out:

Before 12:00

Fee for buffet breakfast: approximately CNY 158 for adults and CNY 158 for children
Pet fee: CNY 350 per pet, per night
Service animals are exempt from fees
Rollaway bed fee: CNY 350.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Limited Number Of Pets In Room

Property does not require health documentation at check-in, Professional property host/manager, Contactless check-out is available, Parking height restrictions apply, Property does not offer onsite COVID-19 testing

General Information

Popular Facilities	Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, WiFi, Elevator
Check-In / Check-Out Time	From 15:00 - 00:00 - to 12:00
Breakfast Availability	Yes, hotel has room that provide breakfast
Available rooms at Hard Rock Hotel Shenzhen	258
Number of floors in Hard Rock Hotel Shenzhen	25
Another facilities in Hard Rock Hotel Shenzhen	Kids club, Garage, Romantic proposal packages, Fitness center, Shops

Frequently asked question in Hard Rock Hotel Shenzhen

What are available facilities at Hard Rock Hotel Shenzhen?

There are top facilites at Hard Rock Hotel Shenzhen such as Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, WiFi, Elevator. (some may require extra charges)

What is normal check-in & check-out time at Hard Rock Hotel Shenzhen?

The standard check-in time at Hard Rock Hotel Shenzhen is starting from 15:00 - 00:00 while the latest check-out time is at Before 12:00

Does Hard Rock Hotel Shenzhen provide breakfast?

Yes, Hard Rock Hotel Shenzhen provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.

What is the star rating of Hard Rock Hotel Shenzhen?

Hard Rock Hotel Shenzhen is a 5.0-star hotel.

How many floors does Hard Rock Hotel Shenzhen have?

Hard Rock Hotel Shenzhen has 25 floors.

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More Reviews from Other Guests in Hard Rock Hotel Shenzhen

Overall Ratings & Reviews Hard Rock Hotel Shenzhen

Traveloka (3)

Other sources (927)

8.8

Very Good

From 927 reviews

Cleanliness

9.0

Room Comfort

9.2

Service and Facilites

9.0

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Traveler Reviews Hard Rock Hotel Shenzhen

Number of reviews per page

Top reviews

Cory

with Friends

6.0

/10

Reviewed 14 week(s) ago

Expedia Group verified review

The place was very outdated and none of the staff was able to communicate easily. It also appeared that a lot of the staff wasn't sure how and what to answer, when asked a question. It also turns out that everything closes very early within the hotel. I'm not sure if that's a function of rules and regulations of the town or of the hotel.

Eil

8.0

/10

Reviewed 15 week(s) ago

Hotels.com verified review

- Improve quality of hotel robes. - Install a power outlet for hair dryers in the powder room.

Monty

Business

10.0

/10

Reviewed 17 week(s) ago

Expedia Group verified review

The staff were fantastic and they help with the language barrier

Sun Choi Kenny

Family

4.0

/10

Reviewed 28 week(s) ago

Expedia Group verified review

disappointed Not really Hard Rock international standard Grade No Hospitality Room big but no facilities. No intention to be back .

Lee

10.0

/10

Reviewed 40 week(s) ago

Expedia Group verified review

Very good

VINCENT

Leisure with Partner

8.0

/10

Reviewed 43 week(s) ago

Expedia Group verified review

The rooms looked and felt modern and new to me. You could find USB charging ports and LED lights on the bathroom mirror. Besides the modern amenities, the room itself was spacious, with a large round bath tub as well as separate area for shower and toilet. Breakfast served was buffet with both Western and Chinese food like congee and dumplings that you would get in most hotels in China. Now for the area of improvement - My only complaint was the lounge. We had opted to buy the lounge package (Royal Royalty King room) that included access to the lounge during our stay, Having been to a lounge in Hong Kong, I was really surprised the lounge was just another room that looked like a restaurant than a lounge. There were tables and chairs but no comfortable sofas and space that you would expect from a proper lounge. Even the food choice was bad. You only got a tiramisu or strawberry (bite-sized) cakes and slices of watermelons and dragon fruits and that's all. Drinks were self-served from a coffee machine or from tea bags, or u could get a can of coke or a lager from the fridge. There was a bar that had no one. Overall, I think this hotel is worth your money if you need to stay in the area. The staff service was exceptional. I am a Hard Rock pin collector and before I booked the hotel I asked if they would sell any pins there and they not only answered my query but also went to take and sent me pictures of the pins available. I think this was definitely above and beyond.

Minhyung

Business Family

10.0

/10

Reviewed 48 week(s) ago

Hotels.com verified review

Staff was so kind so I'm appreciate for Steven

Man Wai

Friends and Family Family

8.0

/10

Reviewed 50 week(s) ago

Hotels.com verified review

Breakfast buffet at Seasons restaurant has lots of variety, food are tasty, especially the Chinese food. Staffs are polite and helpful.

Maximilius

Leisure with Children

10.0

/10

Reviewed 54 week(s) ago

Expedia Group verified review

Huge room but the kids playroom needs renewing

Adam

with Partner

2.0

/10

Reviewed 56 week(s) ago

Hotels.com verified review

The worst executive lounge I've ever experienced, and I've been to many. They only served a few cookies, bread and peanuts. We had to ask to get additional food, which they provided only after asking, and then it took more than an hour to get it. Also, the following day, after I had ordered room service, someone came into my room while I was away at breakfast, even though I had the "do not disturb" sign on, and took out what was left of my room service meal. They came into my room without asking while I was gone. It made me feel very uncomfortable.

Raymond

Leisure Family

8.0

/10

Reviewed 62 week(s) ago

Expedia Group verified review

I had a pleasant stay at the Hard Rock Hotel in Shenzhen. Firstly, I like the cyber atmosphere and unique rock-themed style which created an exciting feeling. Secondly, the staffs were exceptionally helpful and willing to answer my enquiries, guiding my family how to go to the sport centre nearby. However, I was disappointed with the limited dining options available on-site, which are too expensive for me, which made me had to walk about 5 minutes to dining in the nearby shopping mall. In general speaking, it was a memorable stay, but improvements in dining variety would enhance the experience.

Chi Fai

8.0

/10

Reviewed 65 week(s) ago

Hotels.com verified review

every is ok but the wifi very weak.

Verified traveler

Friends and Family Family

6.0

/10

Reviewed 65 week(s) ago

Hotels.com verified review

the hair dryer has poor connectivity and sometimes works and sometimes doesn’t. The room is reasonably clean, but a bit old. I am staying here with my family, and we have four rooms in total. Three of them have executive privileges, but when the staff found out one of our room numbers, they said we couldn't enter. They probably didn’t check properly. The hotel pool is extremely small, overcrowded with too many children, making it very cramped. This hotel seems to be a mid-range establishment, but the size of the pool is unbelievably small. Not recommend.

Thomas

Business

10.0

/10

Reviewed 78 week(s) ago

Hotels.com verified review

Ting Pong

10.0

/10

Reviewed 79 week(s) ago

Expedia Group verified review

Big bath tub is excellent and great view

Verified traveler

Friends and Family Family

8.0

/10

Reviewed 81 week(s) ago

Hotels.com verified review

close to the MH mall, convenience location

Fadi

Business

10.0

/10

Reviewed 85 week(s) ago

Expedia Group verified review

Good location clean and good breakfast

Fadi

Business

10.0

/10

Reviewed 87 week(s) ago

Expedia Group verified review

Great hotel, clean great service good breakfast and good location

David

Business with Friends

10.0

/10

Reviewed 88 week(s) ago

Expedia Group verified review

Very cool hotel, lots of interesting features

Seyed hamed

Friends and Family Family

6.0

/10

Reviewed 90 week(s) ago

Hotels.com verified review

Expected more from Hard Rock I understand they want to cut the expenses but it’s not what customer expect from well known hotel in the world.

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Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.