Second time staying here. Very good. All staff are helpful. I can remember three names: Tom, Stella, and Nikki.

Location is good. Close to Metro Station and Yu Yuan Garden. Clean and good service

Good place to stay, excellent location, excellent service, breakfast has many choices and is delicious.

Excellent hotel, clean, and perfect facilities. The location is very strategic so down to the ground floor directly to the pedestrian street of Nanjing Road. Shanghai Shopping Center. Car All Free Day, every day.

Good service. Good location. The room is also clean. Next to theanjanj road is great for walking, lots of local and outdoor food. Near huang changmiao and boarding the river ... and renmingguang chang. Alright

The hotel is nice, luxury, clean, comfortable, good service.

This stay is suitable for families on trips. The rooms are very clean, the area is spacious, and Nanjing People's Road is just a 9-minute walk from the hotel. The concierge is very accommodating, and everyone knows English well. Taobao packages are also kept safe here.

Friendly staff, English speaking. Check-in is smooth and got a free room upgrade to a higher floor. Complimentary mini-bar from the reception. Breakfast variety is top-notch; they have lots of Chinese porridge selections, noodles, and Western options are all available. Separate bathroom and toilet area. The bathroom area has a shower and bathtub. The hotel provided Balmain amenities. The bed is comfortable, and the room is in a minimalist style. The location is within walking distance to the West Bund area.

Very cute and pretty hotel. Great location and walking distance to station and the Bund. They asked to upgrade my room and definitely best decision.

Great location, spacious room with kitchen, dining table, and living room. Very recommended.

Hotel staff are very friendly. Always helping us with finding and delivering our parcel from Taobao up to our room!

I stayed three nights at The Langham, Xintiandi (booked 2 rooms for me, husband, and kids) and had a very pleasant experience. The room was spacious, comfortable, and well-maintained, providing a relaxing stay after a long day out. The staff were consistently helpful, attentive, and professional. The location is truly superb—right in the heart of Xintiandi, surrounded by excellent cafés, restaurants, and high-end stores, making it very convenient to explore the area on foot. I would gladly stay here again.

Beautiful hotel, arrived at 9 AM and our room was ready. Perfect location for sightseeing, everything walkable. Enjoyed cocktails in the tower bar with an incredible view of the city (not cheap but well worth it).

Super delicious food, super enthusiastic staff. I don't speak the language so I couldn't book a table at the restaurant, but they called to book a table for me and gave me directions very enthusiastically.

Good accommodation, suitable for couples or families, not far from the subway station. And near tourist attractions

The hotel position is very good. Right in the middle of Nanjing Road. It's convenient to walk anywhere. Food and shopping are all within the accommodation area. Plus when booking you get a discount code from traveloka. Very worthwhile. Recommended.

Excellent location with top class service. Stand next to the Bund and walking distance to Nanjing Street. In-room dining is perfect. Very clean and neat. Everything is just perfect for this hotel.