Nunsmere Hall Hotel

Hotel needs an update. Staff were nice enough and all the bits you need were there but the customer experience was lacking. Our room was lovely, if cold. The radiators only work part of the time. The characterful bathroom did not have a big enough radiator - no lingering in the bath with just a tidgy towel rail to heat you ( a tall ceiling and giant window.) There was very little phone signal (not their fault of course), but the wifi was atrocious, barely there and dropping out regularly - tricky when you need to stay in touch with sick parents. We were pretty much above reception, no idea how the signal was elsewhere. In the evening there was one guy doing the bar and all drinks for the resturant, so very busy and therefore slow. I found it offputting that when people finished and left, their table wasn't cleared, so by the time we had finished eating i was admiring at least 4 tables covered in dining debris. The menu was pedestrian, nothing i could not have made myself or bought from waitrose. In the morning, again the food was fine. The continental breakfast bar could have done with a bin for the cereal packets, small plates for the danish and ramekins to put a portion of jam into - i ended up using a bowl to get marmalade for my toast. The toast was nice, but 2 tiny triangles of butter for two people eating toast was a bit mean. All in all it was fine, but i wouldn't bother using again.

Quality breakfast, extremely spacious room , great little extras , amazing value for money , would highly recommend

Absolutely beautiful hotel, really friendly staff and food was amazing! Wouldn’t hesitate to stay here again.

The hotel is set in beautiful grounds.Quick booking in with very helpful reception staff.The rooms are very spacious and and very clean.All the staff at the bar and at breakfast are are very friendly.We were a group of 6 people and we all could not fault our stay.Would definately stay again and recommend to others.

Lovely unique hotel with history

Beautiful setting, staff were brilliant and food was great. I would recommend to anyone

Ok

Beautiful setting with good parking. Mattress was far too firm and unfortunately ruined what was otherwise a nice peaceful nights sleep. On check out the staff advised that they would have provided extra bedding had we contacted them. So perhaps any subsequent stay would be more comfortable.

Parking secure, bar food good, room lovely

Parking was very easy and staff were amazing. Only thing I would comment on is the room we were in was looking a bit tired and was in need of a deep clean a lot of dust in higher up places and the breakfast should have more options.

Parking was great. The staff were fantastic. The bar was ok. We do not drink. A little pricey but understandably as it is such a high class place

A lovely secluded hotel close to Chester and 30 minutes from Manchester & Liverpool airports

Gorgeous hotel. Room was clean ,bathroom was huge. Breakfast was lovely

Our 3rd visit to Nunsmere Hall Hotel and each visit has been first class. Reception gives perfect customer service, the rooms are large and well equipped and breakfast is exceptional. Will definitely stay again when in the area.

Staff were fantastic

Always a good place to stay before a track day with Opentrack.co.uk at Oulton Park. Food was great and perfect room. Parking as well is safe and secure.

Perfect stay, property is stunning, room immaculate and breakfast delicious and all staff we encountered very friendly and welcoming 😍 absolute bargain too - thanks

Excellent two night stay with my daughter. Beautiful hotel, staff amazing, professional and attentive. Thoroughly enjoyed the afternoon tea on arrival, great start to our mini break. We stayed in Elm room, lots of space, lovely and warm very clean and the comfiest bed and pillows! Lovely large bathroom the only thing I’d change would be to upgrade the bathroom as very dated. Will definitely come back! Thank you to all the staff. Management should be proud of the staff and how they treat their guests :)

What really stood out was how incredibly fast the team reacted when we realised the bedding contained feathers – entirely our oversight for not requesting a change before arrival. The staff were unfailingly kind and accommodating throughout our stay. It’s a beautiful hotel, and our suite was absolutely gigantic. We loved it!

Staff are very friendly the only negative is the room was clean but Dusty