Shap Wells Hotel

Hotels
8.2
/10
Very Good
574 reviews

What Guests Say About Their Stay

Patricia

10.0
/ 10
Shap Wells was an unexpected gem! The hotel was wonderfully decorated with stained glass and an “old world” feel. The room and hotel was clean and the food was excellent! The staff was very friendly and helpful. Parking space was generous and we certainly felt safe! Beautiful place to stay with an interesting history!

Trevor

10.0
/ 10
One of the increasingly rare number of hotels that retain some character of a bygone age of hospitality. An original Victorian spa hotel used by royalty and the aristocracy of the period it has a lot of old charm about it. I tried a couple of the more expensive rooms (though the rates are very reasonable) and they were very comfortable, extremely quiet and nicely warm in the cold weather. I only had breakfast, and it was the typical fare and well prepared. An impressive Art Deco dining room! The staff were extremely pleasant, helpful and efficient. The hotel is renowned for its isolated location in the Shap Fells, but, in reality, it is only a stone's throw from the main M6 motorway and the old A6 road. Well worth a visit to recall the style of hotels as they used to be but not lacking modern comforts. Also "hats off" to the owners for looking after a colony of red squirrels which only exist, as far as England is concerned, in the Northern counties due to the dedicated work of volunteers controlling the invasive grey squirrel.

karen

10.0
/ 10
Wonderful stay hotel full of character with lots of little hidden areas to just sit and chill. Very remote but if looking for a relaxing time ideal place. Also had red squirrel sanctuary on site.
In the Area
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Shap, Cumbria, Eden, Crosby Ravensworth, Cumbria, England, CA10 3QU

Main Facilities

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Restaurant
24-Hour Front Desk
WiFi
Elevator
Shap Wells Hotel is located in area / city Crosby Ravensworth. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Shap Wells Hotel

Shap, Cumbria, Eden, Crosby Ravensworth, Cumbria, England, CA10 3QU
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General


In Penrith

Location


With a stay at Shap Wells Hotel in Penrith, you'll be within a 10-minute drive of Yorkshire Dales National Park and Orton Community Park. This hotel is 16.9 mi (27.1 km) from Ullswater and 5.7 mi (9.2 km) from Shap Abbey.

Attractions


Distances are displayed to the nearest 0.1 mile and kilometer.

Orton Community Park - 6 km / 3.7 mi
Shap Abbey - 9.2 km / 5.7 mi
Great Asby Scar - 9.6 km / 6 mi
Great Asby Scar National Nature Reserve - 9.6 km / 6 mi
Tebay Park - 9.6 km / 6 mi
Yorkshire Dales National Park - 9.6 km / 6 mi
Eden Valley - 11.1 km / 6.9 mi
Kennedys Fine Chocolates - 15.6 km / 9.7 mi
Smardale Gill National Nature Reserve - 16 km / 10 mi
Lowther Park - 16.1 km / 10 mi
Lakeland Bird of Prey Centre - 16.9 km / 10.5 mi
Riverside Public Golf Course - 18.1 km / 11.2 mi
Rutter Force - 18.8 km / 11.7 mi
Lowther Castle and Gardens - 20.4 km / 12.7 mi
OffRoad Explorers - 21.2 km / 13.1 mi

The preferred airport for Shap Wells Hotel is Durham (MME-Teesside Intl.) - 108.1 km / 67.2 mi

Facilities


Enjoy recreation amenities such as a fitness center or take in the view from a garden. Additional amenities at this hotel include complimentary wireless internet access, an arcade/game room, and a picnic area.

Business Facilities


Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. Free self parking is available onsite.

Dining


Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service (during limited hours). Wrap up your day with a drink at the bar/lounge. Full breakfasts are available daily from 7:00 AM to 9:30 AM for a fee.

Rooms


Stay in one of 100 guestrooms featuring flat-screen televisions. Complimentary wireless internet access is available to keep you connected. Bathrooms have shower/tub combinations and complimentary toiletries. Conveniences include desks and electric kettles, and housekeeping is provided daily.

All facilities in Shap Wells Hotel

Bar, Cafe and Lounge Shap Wells Hotel
Bar, Cafe and Lounge
Entertainment Facility Shap Wells Hotel
Entertainment Facility
Fitness Center Shap Wells Hotel
Fitness Center
Functional Hall Shap Wells Hotel
Functional Hall
Common Space Shap Wells Hotel
Common Space

Hotel Services

  • Laundry service
  • Newspaper in lobby
  • Luggage storage
  • 24-hour Receptionist

Things to Do

  • Library
  • Picnic area
  • Garden

Sports and Recreations

  • Billiard
  • Game room
  • Fitness center

General

  • Banquet
  • Parking

Public Facilities

  • Smoke-free area
  • Elevator

Food and Drinks

  • Breakfast

Connectivity

  • Free WiFi

Business Facilities

  • Meeting rooms

Accommodation Policy & General Information in Shap Wells Hotel

Translate
Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!
  • Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).
  • Cashless payment methods are available for all transactions.
  • Contactless check-in and contactless check-out are available.

Check-in/Check-out Time

Check-in:
15:00 - 00:00
Check-out:
Before 11:00

  • Fee for full breakfast: approximately GBP 12.50 for adults and GBP 7.00 for children
  • Pet fee: GBP 15 per pet, per night
  • Service animals are exempt from fees
  • Early check-in fee: GBP 10.00 (subject to availability)
  • Late check-out fee: GBP 10.00 (subject to availability)
  • Crib (infant bed) fee: GBP 10.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Service Animals Allowed

Professional property host/manager, Contactless check-out is available, No rollaway/extra beds available, Cashless transactions are available, Contactless check-in is available, Essential workers only - NO

General Information

Popular Facilities
Restaurant, 24-Hour Front Desk, WiFi, Elevator
Check-In / Check-Out Time
From 15:00 - 00:00 - to 11:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Shap Wells Hotel
100
Another facilities in Shap Wells Hotel
Laundry service, Newspaper in lobby, Luggage storage, 24-hour Receptionist, Library

Frequently asked question in Shap Wells Hotel

What are available facilities at Shap Wells Hotel?
There are top facilites at Shap Wells Hotel such as Restaurant, 24-Hour Front Desk, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Shap Wells Hotel?
The standard check-in time at Shap Wells Hotel is starting from 15:00 - 00:00 while the latest check-out time is at Before 11:00
Does Shap Wells Hotel provide breakfast?
Yes, Shap Wells Hotel provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Shap Wells Hotel?
Shap Wells Hotel is a 3.0-star hotel.
How many rooms are available at Shap Wells Hotel?
Shap Wells Hotel has 100 rooms in total.
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More Reviews from Other Guests in Shap Wells Hotel

8.2
Very Good
From 574 reviews
Cleanliness

8.4

Room Comfort

8.0

Location

7.2

Service and Facilites

8.6

Sort by
Most Relevant
Preferences
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Traveler Reviews Shap Wells Hotel

Number of reviews per page
20
40
Top reviews
Patricia
icon-with Friends
with Friends
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Shap Wells was an unexpected gem! The hotel was wonderfully decorated with stained glass and an “old world” feel. The room and hotel was clean and the food was excellent! The staff was very friendly and helpful. Parking space was generous and we certainly felt safe! Beautiful place to stay with an interesting history!
Trevor
icon-
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

One of the increasingly rare number of hotels that retain some character of a bygone age of hospitality. An original Victorian spa hotel used by royalty and the aristocracy of the period it has a lot of old charm about it. I tried a couple of the more expensive rooms (though the rates are very reasonable) and they were very comfortable, extremely quiet and nicely warm in the cold weather. I only had breakfast, and it was the typical fare and well prepared. An impressive Art Deco dining room! The staff were extremely pleasant, helpful and efficient. The hotel is renowned for its isolated location in the Shap Fells, but, in reality, it is only a stone's throw from the main M6 motorway and the old A6 road. Well worth a visit to recall the style of hotels as they used to be but not lacking modern comforts. Also "hats off" to the owners for looking after a colony of red squirrels which only exist, as far as England is concerned, in the Northern counties due to the dedicated work of volunteers controlling the invasive grey squirrel.
Read More
karen
icon-with Partner
with Partner
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Wonderful stay hotel full of character with lots of little hidden areas to just sit and chill. Very remote but if looking for a relaxing time ideal place. Also had red squirrel sanctuary on site.
Diane
icon-
8.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

A quaint hotel in the middle of nowhere. Good room, friendly staff and a reasonable breakfast. Dinner was excellent.
Sue
icon-with Partner
with Partner
8.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

It was clean .. hotel was very nice
Kenneth
icon-
10.0
/10
Reviewed 24 week(s) ago

Hotels.com verified review

Good basic cooked and continental breakfast selection
Sarah
icon-with Partner
with Partner
10.0
/10
Reviewed 24 week(s) ago

Hotels.com verified review

What a lovely hotel. So much original character. Really enjoyed it here. The location was beautiful especially with all the greenery around. Breakfast was lovely, a buffet with plenty to choose from. The best thing about the hotel besides the character was the staff, the Owner/manager was very friendly, welcoming and seems very proud of the hotel. Overall it was definitely a place I would recommend others to visit. The only request I would make is that when you book a room, ask for one in the main building if you can 🙂
Read More
Aiden
icon-
8.0
/10
Reviewed 25 week(s) ago

Hotels.com verified review

Good service
LUIGI
icon-with Partner
with Partner
10.0
/10
Reviewed 25 week(s) ago

Hotels.com verified review

Great service and lovely evening meal in a historic hotel that should really be a 4 star.
Robert
icon-Business
Business
4.0
/10
Reviewed 30 week(s) ago

Hotels.com verified review

Arrived after 10pm and found an envelope on the reception with my name and room 35 written on it. (Not quite the 24hr desk) Went to room 35 and tried the key - to spot the tag said room 36. Tried that and access... Just glad no-one was in room 35, that would have been very awkward. The room felt dated, and quite cold. I like a cold bedroom, so didnt think this would be an issue - how wrong could I be. Woke up a few times shivering. Didnt really want to get up next morning due to the cold! Went to breakfast, really short staffed. After 10 minutes, I had 3 slices of toast and no-one had even noticed I was sat there. The other 2 tables that were occupied sent their food back as it was cold. I went to the main desk and found the manager. He came and proceeded to deal with other tables! When he took my order, it was either cold, cremated or both. Oh, and missing the fried bread. Apparently the evening meals are lovely - but I wont be rushing back to find out. On a plus, the rooms were quiet, erm - thats about the most positive I can find. I guess it makes you realise how good other places can be.
Read More
Stuart
icon-with Partner
with Partner
10.0
/10
Reviewed 31 week(s) ago

Hotels.com verified review

Friendly staff
Robin
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 33 week(s) ago

Hotels.com verified review

Could not have been better, hotel obviously now going place's
Mark
icon-Business
Business
8.0
/10
Reviewed 35 week(s) ago

Hotels.com verified review

Although the room looked a little dated (it is an old building) the staff were very pleasant and food was excellent. Drinks were a little on the expensive side, even for a hotel
john
8.0
/10
Reviewed 35 week(s) ago

Expedia Group verified review

Stayed 1 night. Staff very pleasant. Area beautiful and did briefly see one of the famous red squirrels. Seems to cater mainly for coach trips but they were well organised with this and it wasn't that impactful on us. Main eating area felt like a canteen. Room was reasonably comfortable
Tom
icon-with Partner
with Partner
8.0
/10
Reviewed 35 week(s) ago

Hotels.com verified review

We had a nice break at the Shap wells hotel food was very good, unfortunately on the Saturday night they were hosting a young farmers do and at 3amwe were woken by loud music, people shouting, banging and knocking of doors this was happening in the corridor outside our room this went on till 4 30am,.This was completely out of the control of the hotelwho were very apologising, so just makesure you dont go when there's a large do going on .
Read More
Kate
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 37 week(s) ago

Expedia Group verified review

Lovely quaint hotel.
Linda
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 37 week(s) ago

Expedia Group verified review

The room was very clean, parking was good and service at the bar was excellent. The staff in,particular were very kind and friendly, we enjoyed our stay very much and would stay there again,thank you.
Daniel
10.0
/10
Reviewed 38 week(s) ago

Expedia Group verified review

Old fashioned, isolated and wonderful
Gregory
icon-Business
Business
8.0
/10
Reviewed 38 week(s) ago

Hotels.com verified review

Lovely location. Staff extremely helpful
Mrs Olivia
icon-Friends and Family Family
Friends and Family Family
2.0
/10
Reviewed 39 week(s) ago

Hotels.com verified review

All in all, we would not recommend! They didn’t seem to know we were arriving with a baby and a dog, despite several messages from me. They showed us to a room far too small and through the dining room so we wouldn’t be able to get our dog to it. We were given a new larger room which smelt strange and we had to call to ask for towels. No cot was provided, although we were offered one later on. We were told there was no food on the menu available as it had been pre-booked by the coach guests and we should have pre-booked, despite an email saying we didn’t need to - we were told to go to the local pub, which was also full. The supper that we did eventually get was simple but mainly good and breakfast was basic canteen food - alright but very greasy and tasteless. Neither the food nor the hotel were worth the money and we will definitely not be returning.
Read More
Number of reviews per page
20
40

Ready to make up your mind?

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Exterior 4 Shap Wells Hotel

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
8.2
Very Good
From 574 reviews
Cleanliness

8.4

Room Comfort

8.0

Location

7.2

Service and Facilites

8.6

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Shap Wells Hotel

Number of reviews per page
20
40
Top reviews
Patricia
icon-with Friends
with Friends
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Shap Wells was an unexpected gem! The hotel was wonderfully decorated with stained glass and an “old world” feel. The room and hotel was clean and the food was excellent! The staff was very friendly and helpful. Parking space was generous and we certainly felt safe! Beautiful place to stay with an interesting history!
Trevor
icon-
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

One of the increasingly rare number of hotels that retain some character of a bygone age of hospitality. An original Victorian spa hotel used by royalty and the aristocracy of the period it has a lot of old charm about it. I tried a couple of the more expensive rooms (though the rates are very reasonable) and they were very comfortable, extremely quiet and nicely warm in the cold weather. I only had breakfast, and it was the typical fare and well prepared. An impressive Art Deco dining room! The staff were extremely pleasant, helpful and efficient. The hotel is renowned for its isolated location in the Shap Fells, but, in reality, it is only a stone's throw from the main M6 motorway and the old A6 road. Well worth a visit to recall the style of hotels as they used to be but not lacking modern comforts. Also "hats off" to the owners for looking after a colony of red squirrels which only exist, as far as England is concerned, in the Northern counties due to the dedicated work of volunteers controlling the invasive grey squirrel.
Read More
karen
icon-with Partner
with Partner
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Wonderful stay hotel full of character with lots of little hidden areas to just sit and chill. Very remote but if looking for a relaxing time ideal place. Also had red squirrel sanctuary on site.
Diane
icon-
8.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

A quaint hotel in the middle of nowhere. Good room, friendly staff and a reasonable breakfast. Dinner was excellent.
Sue
icon-with Partner
with Partner
8.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

It was clean .. hotel was very nice
Kenneth
icon-
10.0
/10
Reviewed 24 week(s) ago

Hotels.com verified review

Good basic cooked and continental breakfast selection
Sarah
icon-with Partner
with Partner
10.0
/10
Reviewed 24 week(s) ago

Hotels.com verified review

What a lovely hotel. So much original character. Really enjoyed it here. The location was beautiful especially with all the greenery around. Breakfast was lovely, a buffet with plenty to choose from. The best thing about the hotel besides the character was the staff, the Owner/manager was very friendly, welcoming and seems very proud of the hotel. Overall it was definitely a place I would recommend others to visit. The only request I would make is that when you book a room, ask for one in the main building if you can 🙂
Read More
Aiden
icon-
8.0
/10
Reviewed 25 week(s) ago

Hotels.com verified review

Good service
LUIGI
icon-with Partner
with Partner
10.0
/10
Reviewed 25 week(s) ago

Hotels.com verified review

Great service and lovely evening meal in a historic hotel that should really be a 4 star.
Robert
icon-Business
Business
4.0
/10
Reviewed 30 week(s) ago

Hotels.com verified review

Arrived after 10pm and found an envelope on the reception with my name and room 35 written on it. (Not quite the 24hr desk) Went to room 35 and tried the key - to spot the tag said room 36. Tried that and access... Just glad no-one was in room 35, that would have been very awkward. The room felt dated, and quite cold. I like a cold bedroom, so didnt think this would be an issue - how wrong could I be. Woke up a few times shivering. Didnt really want to get up next morning due to the cold! Went to breakfast, really short staffed. After 10 minutes, I had 3 slices of toast and no-one had even noticed I was sat there. The other 2 tables that were occupied sent their food back as it was cold. I went to the main desk and found the manager. He came and proceeded to deal with other tables! When he took my order, it was either cold, cremated or both. Oh, and missing the fried bread. Apparently the evening meals are lovely - but I wont be rushing back to find out. On a plus, the rooms were quiet, erm - thats about the most positive I can find. I guess it makes you realise how good other places can be.
Read More
Stuart
icon-with Partner
with Partner
10.0
/10
Reviewed 31 week(s) ago

Hotels.com verified review

Friendly staff
Robin
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 33 week(s) ago

Hotels.com verified review

Could not have been better, hotel obviously now going place's
Mark
icon-Business
Business
8.0
/10
Reviewed 35 week(s) ago

Hotels.com verified review

Although the room looked a little dated (it is an old building) the staff were very pleasant and food was excellent. Drinks were a little on the expensive side, even for a hotel
john
8.0
/10
Reviewed 35 week(s) ago

Expedia Group verified review

Stayed 1 night. Staff very pleasant. Area beautiful and did briefly see one of the famous red squirrels. Seems to cater mainly for coach trips but they were well organised with this and it wasn't that impactful on us. Main eating area felt like a canteen. Room was reasonably comfortable
Tom
icon-with Partner
with Partner
8.0
/10
Reviewed 35 week(s) ago

Hotels.com verified review

We had a nice break at the Shap wells hotel food was very good, unfortunately on the Saturday night they were hosting a young farmers do and at 3amwe were woken by loud music, people shouting, banging and knocking of doors this was happening in the corridor outside our room this went on till 4 30am,.This was completely out of the control of the hotelwho were very apologising, so just makesure you dont go when there's a large do going on .
Read More
Kate
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 37 week(s) ago

Expedia Group verified review

Lovely quaint hotel.
Linda
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 37 week(s) ago

Expedia Group verified review

The room was very clean, parking was good and service at the bar was excellent. The staff in,particular were very kind and friendly, we enjoyed our stay very much and would stay there again,thank you.
Daniel
10.0
/10
Reviewed 38 week(s) ago

Expedia Group verified review

Old fashioned, isolated and wonderful
Gregory
icon-Business
Business
8.0
/10
Reviewed 38 week(s) ago

Hotels.com verified review

Lovely location. Staff extremely helpful
Mrs Olivia
icon-Friends and Family Family
Friends and Family Family
2.0
/10
Reviewed 39 week(s) ago

Hotels.com verified review

All in all, we would not recommend! They didn’t seem to know we were arriving with a baby and a dog, despite several messages from me. They showed us to a room far too small and through the dining room so we wouldn’t be able to get our dog to it. We were given a new larger room which smelt strange and we had to call to ask for towels. No cot was provided, although we were offered one later on. We were told there was no food on the menu available as it had been pre-booked by the coach guests and we should have pre-booked, despite an email saying we didn’t need to - we were told to go to the local pub, which was also full. The supper that we did eventually get was simple but mainly good and breakfast was basic canteen food - alright but very greasy and tasteless. Neither the food nor the hotel were worth the money and we will definitely not be returning.
Read More
Number of reviews per page
20
40