Five-star service at Swiss-Belhotel Harbour Bay. I was particularly impressed by the hospitality standards set by Tesa and Melantiya. They both demonstrated an 'all out' attitude, handling my requests with efficiency and a personal touch that is rare to find. They are a credit to the Swiss-Belhotel brand and made my stay seamless.

Upgraded to premium suite class at no extra cost, check-in process didn't take long

I stayed here for 4 nights. The staff was friendly, the room was clean, and I even ordered delicious vegetarian food from room service 😋

All the staff are so helpful and friendly. Keep up the great work. Definitely will go back here again and again.

Strategic location, clean place

The service is friendly and the breakfast is recommended, I want to try again next time 😍

My stay at Asialink Easy by Prasanthi was enjoyable. The rooms were clean and comfortable, and the amenities were complete. The location is strategic, making it easy to travel to various destinations. The staff was friendly and the service was excellent. The atmosphere was quite peaceful, making it a good place to rest after a busy day. Overall, my stay here was satisfying and lived up to expectations.

Friendly staff, very comfortable and clean room, also the taste of the food is very good.

It was a good stay. I booked 2 rooms for 4 of us. Friendly receptionists, availability of massage therapy (external vendor arranged by reception), and a free shuttle (10 am & 5 pm) between the hotel and Nagoya Hill/Grand Batam Mall/Harbour Bay ferry terminal. Will book again if I go to Batam.

The hotel staff named Tesa was very friendly and very helpful in the check-in process ☺🙏

The staff was friendly and immediately informed us if we left something in the room. Excellent, honest.

The staff is very friendly, the rooms are clean, and the food is delicious. Highly recommended for a place to stay 😍

First to be a little unsure, once checking in the room wow the room is big, the bed is also big, the room and toilet are also clean. The service is also okay. For the food, it is very delicious and very solid. Next time to Batam you will not hesitate to stay at this hotel.

The rooms are spacious and clean. Access is easy. There are also plenty of food stalls nearby. This is my choice whenever I'm on business in Batam City.

This isn't my first time staying at Triniti, so I return often due to the exceptional service from check-in to check-out. Thank you for always providing the best service ❤️🤝👍

The best homestay, I always stay here every time I visit Batam. The owner is friendly and always attentive to customer requests.