Incredible. Very impressive. Didn't expect to exceed expectations staying here, and even the missing items were helped by COD. Thank you.

The ambiance is really quiet, the room feels so cozy. Highly recommended for honeymoon.

All the staff were helpful, very friendly, and we got a surprise from the hotel. Thank you, Horison ✨️

I've had another experience at a resort hotel with complete facilities, friendly service, and a convenient location, even with a beautiful view. Overall, the room was nice, complete with amenities, and the plus point of the room I booked was the larger-than-usual bed. The breakfast menu was varied. And I also got a free photo session with a photographer, which turned out amazing. You should definitely try a staycation here. For me, this is one of the best hotels in Puncak. Thank you to the creative team for the mirror art. The best!

The hotel staff were all friendly, from security to reception, and even in the restaurant. The service was fast, and I especially appreciated the quick response on WhatsApp. Even my request for a hairdryer was delivered within minutes of sending a WhatsApp message. Keep up the excellent service, Sis.

Our second visit after four years, and my wife loved the breakfast. It was quite impressive, and the staff were friendly.

A hidden gem of a resort. From the moment I arrived, I was greeted by the friendly security guards, and I was convinced this was a resort with excellent service. And yes, the hospitality was evident; all the staff, even the cleaning staff, were friendly. The resort is beautiful, healing, calming, and peaceful. For those tired of the city noise and work, this resort is perfect. I want to come back again and again because it's truly comfortable.

The hotel is absolutely beautiful, and the facilities are just as great. The pool is clean, and the rooms are clean. Even badminton rackets are available. The staff is incredibly friendly, the food is delicious, and there's a wide variety of other options. It's top notch!

Since we got married and until our children started school, we've been staying here consistently. I've gotten to know the staff, and I highly recommend it. The views are direct to the mountains, and the price is very affordable.

The hotel is very spacious with several types of bungalows, and the views are stunning. It's also easy to access, as it's located on the roadside. The room amenities are excellent: the mattress is soft and the hot water is quick to flow. There's also a balcony so you can dry your kids' clothes after swimming. Oh yeah, the food is also delicious. I'll probably come back here again next time.

The best. The staff is very accommodating, the cabin is spacious, clean, and comfortable, the atmosphere and views are beautiful, the food is delicious, and the location is close to tourist destinations.

The hotel staff are very friendly, the rooms are clean, spacious, the view is really nice, the food in the restaurant is quite delicious.

An interesting and exciting hotel to visit. Friendly service and clean facilities. Thank you, Agra Hotel.

The staff is friendly and the place is great. The pool is safe for small children. The playground is clean. The rooms are clean and well-functioning.

The place is comfortable, clean, has a great atmosphere, and the service is friendly. Overall, it's top-notch.

The staff is friendly, the rooms are clean, the facilities are complete, I really recommend it.

The service is great. Recommended

Very friendly service, clean rooms, delicious food, hotel staff are very helpful during check-in & check-out.

I didn't expect the hotel to be so old, but the room and surroundings were very clean and spacious. I booked a twin room, and thankfully, I was given a king. The view from the third floor was fantastic. The heated pool and indoor playground made the kids want to linger. I'll definitely be back next time, God willing.

The staff is very friendly, the service is good, the food is delicious, and there's free karaoke! Thank you Anamcara.