We were very pleased with the hotel's check-in and check-out policies. Thank you for your service, which I give a 9.

I remember staying here three times. The service was great, the staff was friendly, the rooms were clean and comfortable. The breakfast was delicious and varied.

My child had a blast. The pool is indoor and aesthetic, just enough for a splash of fun. The kids club was cozy and the highlight of it all was the library.

This was my second staycation here with my family. My wife and the hotel team gave me a birthday surprise. Thanks a lot, everyone.

The staff is very friendly, I don't expect that kind of service in a hotel ⭐5

Dear Hotel CS, It's always a pleasure to welcome guests here. We've never had any complaints about the room service, cleanliness, or breakfast. Thank you.

Beautiful hotel with strategic location. 2 minutes walk distance from AEON BSD. Comfy & clean room, various breakfast options & kids friendly. They even have a Padel Court.

It was very pleasant, I will book this hotel again next time. Thank you for the great experience.

Nice atmosphere and area, cleanliness and friendliness of staff are good, overall very good.

The room was very clean, with no traces of dirt or grime in the bathroom. The room was neatly arranged.

The AC is cold, the bed is comfortable, it's clean, and the hot and cold water are good. The facilities are great. Next time I go there, I'll stay here.

Very comfortable, good location, clean, good service, friendly, complete facilities, neat.

My first stay at this hotel was very pleasant, and it's very close to the ICE BSD event/destination, just a short walk away. Hopefully, I can stay again someday and get a more affordable price. 🤣. I'd definitely recommend this hotel to my friends.

The staff are friendly, when there are problems with the room they immediately handle it and even move rooms straight away.

The hotel was clean and comfortable. The staff were friendly and helpful, and the location was convenient. Overall, I had a pleasant stay and would recommend it.

This was my second stay at the Grand Zuri Tangerang Hotel, and this time it was just as satisfying as before. Check-in was smooth, and all the staff I encountered were friendly and responsive. From arrival to completion, the service was warm and professional. The hotel is also well-maintained. The lobby, corridors, and even the room were all clean and tidy. I chose a smoking room, but upon entering, there was no strong cigarette odor. The room still felt fresh and comfortable. Breakfast was delicious and had a wide variety of options. The highlight for me was the fried rice—it was truly a winner. It's one of the dishes I always look for when staying here. Overall, Grand Zuri Tangerang has managed to maintain its quality service and comfort. It's no wonder I returned to stay here, and I will likely choose this hotel again if I have business in Tangerang.

The foreign guests didn't complain about the hotel selection. They even agreed to stay in the same hotel after returning home. Thank you to the hotel management.

It was a nice room for a staycation in BSD and the staff were very responsive and I love the self check-in and check-out system.

The staff were kind and friendly, great hospitality, clean room, and strategic location.

In room 1918. The room was incredibly quiet and great for everything. I'll be returning to this hotel again for medical transit from Singapore. To the staff, you were all amazing.

The staff was very friendly and helpful with all your needs during your stay. The rooms were clean and fragrant, and it's highly recommended for tourists. It made your vacation more comfortable and safe. The best facilities at a reasonable price. I love it 🥰