The staff were friendly and helpful, and they responded quickly when I asked to move rooms due to a problem with the shower faucet. I'd definitely recommend staying again.

The staff are friendly, when there are problems with the room they immediately handle it and even move rooms straight away.

The staff were kind and friendly, great hospitality, clean room, and strategic location.

I remember staying here three times. The service was great, the staff was friendly, the rooms were clean and comfortable. The breakfast was delicious and varied.

Hii, thank you for the very fast service, and thank you to Mas Fachry for upgrading the room to a bigger one. Check-in was also quick, no long wait.

The hotel is nice, comfortable, the AC is really cold, it's clean too, makes for a good night's sleep.

Highly recommended, especially if you bring your family because there is a mini water park provided for children.

This was my second stay at the Grand Zuri Tangerang Hotel, and this time it was just as satisfying as before. Check-in was smooth, and all the staff I encountered were friendly and responsive. From arrival to completion, the service was warm and professional. The hotel is also well-maintained. The lobby, corridors, and even the room were all clean and tidy. I chose a smoking room, but upon entering, there was no strong cigarette odor. The room still felt fresh and comfortable. Breakfast was delicious and had a wide variety of options. The highlight for me was the fried rice—it was truly a winner. It's one of the dishes I always look for when staying here. Overall, Grand Zuri Tangerang has managed to maintain its quality service and comfort. It's no wonder I returned to stay here, and I will likely choose this hotel again if I have business in Tangerang.