The service at the hotel was very friendly and family-friendly, especially since it's located right in front of Kuta Beach, so kids can immediately go out and play in the sand. There are also plenty of swimming pools to choose from. Hopefully, there will be a dedicated children's playground in the future.

The hotel staff is friendly and very helpful. The swimming pool is also nice, and the location is close to the beach, offering a peaceful atmosphere.

Clean room, good housekeeping, great breakfast, they change the menu every day! and great staff too. Front desk nice and professional. All the people who work here are amazing! And this hotel is connected to Beachwalk 😎

The staff was friendly, and the security was also good at providing information. The rooms were also clean and tidy.

The room was very comfortable and thank you for upgrading my room. I will definitely be back again.

The staff is friendly and helpful. The sunsets are also beautiful. I'd definitely stay here again if I ever come to Bali.

The swimming pool, lobby, and rooms are very clean. The staff are very humble. The chef and food staff are always meticulous and diligent in checking the portions of food available. The food is also delicious. The reception staff are friendly and patient in providing information, especially Kak Bahru. He is young, energetic, smart, and patient in helping me with information and suggestions. The room is very clean.

The driver who picked up my mom was very professional and very friendly and polite.

All the staff are friendly, and every time you meet them, you receive a smile and a greeting. That's one of the things that makes traveling comfortable. Excellent service, excellent atmosphere, and excellent and delicious food.

Nice hotel, clean and very comfortable room, service and facilities for my family. And it is so fun for my kids. It is recommended for a family trip.

If you're on vacation but still need a good place to hop on work meetings, this is it. They even have a Starbucks right inside the building.

Everything is okay and when my children and grandchildren stayed there everything was as in the photos... It's good for that price, thank you.

Very friendly, very helpful, varied food, quiet, beautiful pool.

I always come back to this hotel. The facilities are great, the food is good. Plus, if you're bringing kids, it's great to have a play area.

All the hotel staff were very friendly and helpful. The rooms were clean and comfortable. The location was excellent.

The location is right next to the seminar/workshop venue, it's cool. The food is delicious. The service is super duper delicious 💫💫💫💫💫 5 stars, absolutely.

A comfortable and quiet hotel, if you want to swim at Kuta Beach, just cross the road.

When my order of white rice arrived late, the chef immediately came over to apologize, even though it wasn't that late. Furthermore, since we were checking out that day, the chef offered me some bread for our travel supplies, along with drinks and iced coffee. 5-star service, an exceptionally good hotel and service.

Had a pleasant 3 night stay here... Good service and not far to tourist attractions.

All the staff working there are very friendly, the place is pleasant, and the facilities provided are very complete.

Upon entering the hotel, I was greeted warmly by the security guard, followed by the friendly and welcoming staff at the front desk. My room was also upgraded 😊. The location is strategic, right in front of the beach, the lobby is comfortable, the rooms are clean, and the breakfast menu offers a wide variety of choices. Overall, my family and I were very satisfied with our stay at the Mercure Hotel Kuta. Thank you for the excellent service, Mercure 🤗