Clean, comfortable villa, friendly service. Friendly security. Recommended. Next trip, come here again. Thank you.

A new hotel with a beautiful design, beautiful views, delicious food and a wide selection, close to tourist attractions. I would stay again. The bed was comfortable, the room was spacious and beautiful. The service was very friendly and satisfying. There's a mini zoo and many species of birds with beautiful sounds.

All the hotel staff were very friendly, check-in and check-out were easy and hassle-free. The room smelled nice and clean, the sheets, pillows, and blankets were all spotless. The bathroom, although a little under-maintained, was still clean and comfortable. The hot shower worked well. Breakfast was delicious.

Very pleasant. The location is close to religious tourism. It's close to everywhere.

The hotel staff was very friendly, and check-in and check-out were quick and easy. The surrounding gardens are beautifully landscaped. The restaurant, housed in a joglo building, serves delicious and authentic traditional Javanese food and drinks.

Strategic location, good service

We had a great time during our stay. All services were really great, and especially Mr. Randy as our tour guide, he did a really great job. Thank you! Success!

The staff is friendly and responsive. The location is comfortable, cool, and quiet. The bathroom is clean.

The hotel staff is very friendly. The surrounding environment is pleasant. The comfortable, clean rooms make you feel at home here! Absolutely top-notch.

Spent the weekend with family at this hotel, very kids-friendly.

Very comfortable and we can go to the town square very close, the atmosphere is comfortable and close to tourist attractions. Food is delivered to the room. The room is spacious and clean.

The staff was very friendly. From the moment we entered the hotel until we checked into our room, the service was friendly and the directions were clear.

The staff is very friendly, the place is nice, and the air is cool. There are lots of activities, but I didn't have time to try them yesterday. Overall 8.9/10

Highly recommended for a family stay. The cool air and the hotel's atmosphere are very comfortable... All the best at Susan Spa & Resort.

Clean, comfortable, very good and polite service, friendly, recommended for honeymoon couples too.

Room upgrade and staff were very helpful... It was nice that it was so close to the town square... Next time I go to Bandungan, I will stay there again.

Very cool and comfortable to be a place to stay.

Excellent hotel. Affordable price but excellent service 👍. Friendly staff, helpful during check-in, spacious room, cool AC. I requested an early breakfast due to an upcoming event, and it was delivered to my room early.