Aura Tachibana

Hotels
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8.8
/10
Very Good
435 reviews

What Guests Say About Their Stay

Patricia

10.0
/ 10
The onsen was lovely ! The private hot tub we booked on our first night was so hot we couldn’t get in. But we the view !!! All worth it. Our first ryokan and quite the experience.

Lisa

10.0
/ 10
The staff was amazing. Helpful, welcoming and very attentive and professional. The chef accommodated food allergies and we enjoyed the meals. Ensen was relaxing and wonderful. Thank you for a memorable and enjoyable stay.

Lian Ann

10.0
/ 10
Staff were very attentive, and the meals were masterpieces, both dinner and breakfast. We really enjoyed the rotenburo in the room as well and the futon was very comfortable.
In the Area
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Yumoto 574, Kanagawa, Ashigarashimo, Kanto, Japan, 250-0311

Main Facilities

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Restaurant
24-Hour Front Desk
Parking
WiFi
Elevator
Staying at Aura Tachibana is a good choice when you are visiting Hakone. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Aura Tachibana

Yumoto 574, Kanagawa, Ashigarashimo, Kanto, Japan, 250-0311
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Discover More About Aura Tachibana

General
Near Hakone Hot Springs

Location
Located in Hakone (Yumoto), Aura Tachibana is steps from Hakone Hot Springs and a 4-minute drive from Tenzan Onsen. This hotel is 10.1 mi (16.2 km) from Lake Ashi and 5.4 mi (8.8 km) from Hakone Kowakien Yunessun.

Attractions
Distances are displayed to the nearest 0.1 mile and kilometer.

Hakone Hot Springs - 0.1 km / 0.1 mi
Sounji Temple - 0.4 km / 0.3 mi
Tamadare Falls - 0.7 km / 0.4 mi
Hakone Toy Museum - 0.9 km / 0.6 mi
Tenzan Onsen - 1.7 km / 1.1 mi
Kanagawa Prefectural Museum of Natural History - 2.9 km / 1.8 mi
Fuji-Hakone-Izu National Park - 3.5 km / 2.2 mi
Suzuhiro Kamaboko Museum - 3.8 km / 2.4 mi
Matsunaga Memorial Hall - 4.8 km / 3 mi
Odawara Fishing Port - 5.7 km / 3.5 mi
Odawara Hayakawa Gyoson - 5.8 km / 3.6 mi
Odawara Castle - 5.9 km / 3.7 mi
Odawara Castle Park - 6 km / 3.7 mi
Odawara Wanpaku Land - 6.4 km / 4 mi
Harune Odawara - 7 km / 4.3 mi

The nearest airports are:
Haneda Airport (HND) - 91.1 km / 56.6 mi
Narita Intl. Airport (NRT) - 157.6 km / 98 mi

Facilities
Enjoy recreational amenities such as hot springs and a sauna. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and a ballroom.

Business Facilities
Featured amenities include a 24-hour front desk, luggage storage, and a library. A train station pick-up service is provided at no charge, and free self parking is available onsite.

Dining
Satisfy your appetite at Kaze no Yakata, one of the hotel's 2 restaurants. Wrap up your day with a drink at the bar/lounge.

Rooms
Make yourself at home in one of the 45 air-conditioned guestrooms. Complimentary wireless internet access is available to keep you connected. Bathrooms feature shower/tub combinations, complimentary toiletries, and bidets. Conveniences include safes, and housekeeping is provided daily.

All facilities in Aura Tachibana

Swimming Pool Aura Tachibana
Swimming Pool
Entertainment Facility Aura Tachibana
Entertainment Facility
Functional Hall Aura Tachibana
Functional Hall
Common Space Aura Tachibana
Common Space
Lobby Aura Tachibana
Lobby

General

  • Banquet
  • Ballroom
  • Parking
  • Terrace

Public Facilities

  • Parking
  • Smoke-free area
  • Safety deposit box
  • Elevator

Things to Do

  • Library
  • Garden
  • Sauna

Hotel Services

  • Luggage storage
  • 24-hour Receptionist
  • Concierge

Transportation

  • Limited parking

Connectivity

  • Free WiFi

Shuttle Service

  • Train station pickup

Business Facilities

  • Conference rooms

Accommodation Policy & General Information in Aura Tachibana

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!
  • The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
  • Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities.

Check-in/Check-out Time

Check-in:
15:00 - 18:00
Check-out:
Before 10:00

  • Late check-in fee for check-in between 10:00 AM and 11:00 AM
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Pets Not Allowed

Professional property host/manager, No cribs (infant beds) available, Unicode Support true, No rollaway/extra beds available, Essential workers only - NO

General Information

Popular Facilities
Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator
Check-In / Check-Out Time
From 15:00 - 18:00 - to 10:00
Available rooms at Aura Tachibana
45
Number of floors in Aura Tachibana
1
Another facilities in Aura Tachibana
Banquet, Ballroom, Terrace, Smoke-free area, Safety deposit box

Frequently asked question in Aura Tachibana

What are available facilities at Aura Tachibana?
There are top facilites at Aura Tachibana such as Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Aura Tachibana?
The standard check-in time at Aura Tachibana is starting from 15:00 - 18:00 while the latest check-out time is at Before 10:00
What is the star rating of Aura Tachibana?
Aura Tachibana is a 4.0-star hotel.
How many floors does Aura Tachibana have?
Aura Tachibana has 1 floors.
How many rooms are available at Aura Tachibana?
Aura Tachibana has 45 rooms in total.
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More Reviews from Other Guests in Aura Tachibana

8.8
Very Good
From 435 reviews
Cleanliness

9.0

Room Comfort

8.8

Location

4.0

Service and Facilites

9.2

Sort by
Most Relevant
Preferences
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Traveler Reviews Aura Tachibana

Number of reviews per page
20
40
Top reviews
Pam
icon-with Partner
with Partner
6.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

The rooms could use an upgrade. Old. Carpet in sitting area old. Bathrooms very old! Tubs and showers had built in dirt. Old black sink. Just didn’t feel clean. The food was not good! We opted out of last dinner and breakfast and were told no refund which was fine until I asked for just coffee instead of breakfast and was told it would be extra. So I said “fine, just put me down for my paid breakfast “. That threw them for a loop! Asked upon arrival if any food options near because dinner wasn’t for a few hours and we hadn’t eaten. The staff member told us there was a Family Mart we passed. Said it was a rural area. Like an idiot, I didn’t bother to google. Returning back from different direction the next day, we discovered there were restaurants and shops less than 10 minutes away by walk. Had dinner there! Personally wouldn’t recommend.
Read More
Patricia
icon-with Partner
with Partner
10.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

The onsen was lovely ! The private hot tub we booked on our first night was so hot we couldn’t get in. But we the view !!! All worth it. Our first ryokan and quite the experience.
Lisa
icon-with Partner
with Partner
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

The staff was amazing. Helpful, welcoming and very attentive and professional. The chef accommodated food allergies and we enjoyed the meals. Ensen was relaxing and wonderful. Thank you for a memorable and enjoyable stay.
Lian Ann
icon-Friends and Family with Friends
Friends and Family with Friends
10.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

Staff were very attentive, and the meals were masterpieces, both dinner and breakfast. We really enjoyed the rotenburo in the room as well and the futon was very comfortable.
John
icon-with Partner
with Partner
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

The hotel was really nice, the hot tub in the room was great, we did not use the public baths so I cannot comment on them. Food was great, good variety and exceptional service. The only negative thing was the towels in the room were very bad, thread bare and worn, totally different than everything else at the hotel.
shwan
10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Amazing
Emad
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 23 week(s) ago

Hotels.com verified review

Excellent facility. Awesome Japanese food prepared. We do not eat pork and they catered for these needs. The Onsen experience was great.
maggie
10.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

Love it
Bairong
icon-
10.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

I spent one day and one night at this gorgeous place for my trip in Hakone, the stuff were friendly and helpful, they explained every details to me patiently and guid me to my room upon arrival, the room was spacious with a private pool at balcony facing the mountain, it was a shame that I didn’t reserve my dinner but the breakfast was delicious as I was served with traditional Japanese food, it’s a wonderful stay and I am looking forward to coming back.
Read More
Margaret
icon-Family
Family
10.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

We had a great stay at Aura Tachibana. The staff were exceptionally helpful and we really felt looked after.
Yusuf
icon-with Partner
with Partner
10.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

Staff was very friendly and kind. The breakfast was really a top notch. The onsen in the balcony was amazing. The hotel is huge. There was nothing to complain.
Carlie
icon-with Partner
with Partner
10.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

Everything was 10/10. Amazing experience that I will never forget. Make sure you do half board because the food is phenomenal.
Michael
icon-Friends and Family with Friends
Friends and Family with Friends
10.0
/10
Reviewed 29 week(s) ago

Hotels.com verified review

The staff were incredible, they made our stay incredibly comfortable
Richard
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 34 week(s) ago

Expedia Group verified review

Awesome time.
Po Yu
icon-with Partner
with Partner
10.0
/10
Reviewed 34 week(s) ago

Hotels.com verified review

staff is very courteous and attentive food is wonderful
KING TEEN
icon-Leisure with Children
Leisure with Children
8.0
/10
Reviewed 37 week(s) ago

Expedia Group verified review

The service is excellent. Thank you for your courtesy.
John
10.0
/10
Reviewed 37 week(s) ago

Expedia Group verified review

Very clean and nice Ryokan.
Sally
icon-
10.0
/10
Reviewed 39 week(s) ago

Hotels.com verified review

This is gorgeous hotel. The staff are so kind, courteous and attentive. My room was spacious, with comfortable bed, stunning mountain views, and of course the Japanese heated toilet seat which is a luxury! The food was delicious. I ate both breakfast and dinner in the hotel restaurant and every little dish was so fresh, interesting and served like beautiful art. The onsen baths are wonderful and relaxing and I enjoyed the sauna as well. Short 10 min walk to the little town center and train station. I liked being away from the shopping street. I felt so taken care of and would definitely stay here again.
Read More
Bernadette
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 46 week(s) ago

Expedia Group verified review

Very professional staff and very knowledgeable
Daniel
2.0
/10
Reviewed 49 week(s) ago

Expedia Group verified review

⭐☆☆☆☆ Stay away — serious hygiene issue I stayed at Aura Tachibana recently and ended up with dozens of bed bug bites all over my arms and legs. The room looked fine at first, but by the next morning I was covered in itchy red marks. I had to move to another hotel and buy medication to treat the bites. I’ve reported this to management and hope they take immediate action to address it, but until there’s confirmation that the rooms have been properly treated, I strongly recommend avoiding this place. It was an awful experience and ruined part of my trip.
Read More
Number of reviews per page
20
40

Ready to make up your mind?

Book Your Stay Now
Lobby 4 Aura Tachibana

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
8.8
Very Good
From 435 reviews
Cleanliness

9.0

Room Comfort

8.8

Location

4.0

Service and Facilites

9.2

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Aura Tachibana

Number of reviews per page
20
40
Top reviews
Pam
icon-with Partner
with Partner
6.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

The rooms could use an upgrade. Old. Carpet in sitting area old. Bathrooms very old! Tubs and showers had built in dirt. Old black sink. Just didn’t feel clean. The food was not good! We opted out of last dinner and breakfast and were told no refund which was fine until I asked for just coffee instead of breakfast and was told it would be extra. So I said “fine, just put me down for my paid breakfast “. That threw them for a loop! Asked upon arrival if any food options near because dinner wasn’t for a few hours and we hadn’t eaten. The staff member told us there was a Family Mart we passed. Said it was a rural area. Like an idiot, I didn’t bother to google. Returning back from different direction the next day, we discovered there were restaurants and shops less than 10 minutes away by walk. Had dinner there! Personally wouldn’t recommend.
Read More
Patricia
icon-with Partner
with Partner
10.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

The onsen was lovely ! The private hot tub we booked on our first night was so hot we couldn’t get in. But we the view !!! All worth it. Our first ryokan and quite the experience.
Lisa
icon-with Partner
with Partner
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

The staff was amazing. Helpful, welcoming and very attentive and professional. The chef accommodated food allergies and we enjoyed the meals. Ensen was relaxing and wonderful. Thank you for a memorable and enjoyable stay.
Lian Ann
icon-Friends and Family with Friends
Friends and Family with Friends
10.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

Staff were very attentive, and the meals were masterpieces, both dinner and breakfast. We really enjoyed the rotenburo in the room as well and the futon was very comfortable.
John
icon-with Partner
with Partner
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

The hotel was really nice, the hot tub in the room was great, we did not use the public baths so I cannot comment on them. Food was great, good variety and exceptional service. The only negative thing was the towels in the room were very bad, thread bare and worn, totally different than everything else at the hotel.
shwan
10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Amazing
Emad
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 23 week(s) ago

Hotels.com verified review

Excellent facility. Awesome Japanese food prepared. We do not eat pork and they catered for these needs. The Onsen experience was great.
maggie
10.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

Love it
Bairong
icon-
10.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

I spent one day and one night at this gorgeous place for my trip in Hakone, the stuff were friendly and helpful, they explained every details to me patiently and guid me to my room upon arrival, the room was spacious with a private pool at balcony facing the mountain, it was a shame that I didn’t reserve my dinner but the breakfast was delicious as I was served with traditional Japanese food, it’s a wonderful stay and I am looking forward to coming back.
Read More
Margaret
icon-Family
Family
10.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

We had a great stay at Aura Tachibana. The staff were exceptionally helpful and we really felt looked after.
Yusuf
icon-with Partner
with Partner
10.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

Staff was very friendly and kind. The breakfast was really a top notch. The onsen in the balcony was amazing. The hotel is huge. There was nothing to complain.
Carlie
icon-with Partner
with Partner
10.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

Everything was 10/10. Amazing experience that I will never forget. Make sure you do half board because the food is phenomenal.
Michael
icon-Friends and Family with Friends
Friends and Family with Friends
10.0
/10
Reviewed 29 week(s) ago

Hotels.com verified review

The staff were incredible, they made our stay incredibly comfortable
Richard
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 34 week(s) ago

Expedia Group verified review

Awesome time.
Po Yu
icon-with Partner
with Partner
10.0
/10
Reviewed 34 week(s) ago

Hotels.com verified review

staff is very courteous and attentive food is wonderful
KING TEEN
icon-Leisure with Children
Leisure with Children
8.0
/10
Reviewed 37 week(s) ago

Expedia Group verified review

The service is excellent. Thank you for your courtesy.
John
10.0
/10
Reviewed 37 week(s) ago

Expedia Group verified review

Very clean and nice Ryokan.
Sally
icon-
10.0
/10
Reviewed 39 week(s) ago

Hotels.com verified review

This is gorgeous hotel. The staff are so kind, courteous and attentive. My room was spacious, with comfortable bed, stunning mountain views, and of course the Japanese heated toilet seat which is a luxury! The food was delicious. I ate both breakfast and dinner in the hotel restaurant and every little dish was so fresh, interesting and served like beautiful art. The onsen baths are wonderful and relaxing and I enjoyed the sauna as well. Short 10 min walk to the little town center and train station. I liked being away from the shopping street. I felt so taken care of and would definitely stay here again.
Read More
Bernadette
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 46 week(s) ago

Expedia Group verified review

Very professional staff and very knowledgeable
Daniel
2.0
/10
Reviewed 49 week(s) ago

Expedia Group verified review

⭐☆☆☆☆ Stay away — serious hygiene issue I stayed at Aura Tachibana recently and ended up with dozens of bed bug bites all over my arms and legs. The room looked fine at first, but by the next morning I was covered in itchy red marks. I had to move to another hotel and buy medication to treat the bites. I’ve reported this to management and hope they take immediate action to address it, but until there’s confirmation that the rooms have been properly treated, I strongly recommend avoiding this place. It was an awful experience and ruined part of my trip.
Read More
Number of reviews per page
20
40